• Solved

Why I can't take screenshot?

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hes… (read more)

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hesco-mis/. This issue persists despite numerous attempts, and it seems to be unique to this particular website. Is there any other way to take screenshot of site? I really want to take a screenshot for personal reason. Is it not allowed from the site owner side or what?

Asked by Hamza Shareef 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Firefox 125.0.3 block submit with Google Recaptcha

After updating Firefox to Firefox 125.0.3, Google ReCaptcha2 stopped working on my sites (I use the invisible version). Then I checked the version from the official websi… (read more)

After updating Firefox to Firefox 125.0.3, Google ReCaptcha2 stopped working on my sites (I use the invisible version). Then I checked the version from the official website and it doesn’t work either.

I read about self = this on stackoverflow, but this also does not help on my sites. After clicking, nothing happens, and there is an error in the console.

Has anyone encountered this?

The same behavior here https://www.google.com/recaptcha/api2/demo, an error is displayed and loading... loading... loading.

Error in console is like: UncaughtObject { stack: "z<@https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js:470:201\nH<@https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js:258:...

from https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js line 448:1

Tested on absolutely clean Firefox without plugins, with security turned off, without cookies and account.

When i start browsing from Holland IP via VPN the problem are solving. In Chrome, Edge ReCaptcha2 working fine.

Asked by Федор 1 week ago

Answered by Paul 1 week ago

  • Solved

Move Tab Icons (favicons) up 1px

Hi All, For some reason my tab icons look a little low, and I would like them more vertically centered. I've been trying to move these icons around using some older cod… (read more)

Hi All,

For some reason my tab icons look a little low, and I would like them more vertically centered.

I've been trying to move these icons around using some older code that doesn't seem to work anymore.

The code below no longer has any effect.

Does anyone know how to move the tab icons up 1 pixel?

Thanks!

/* padding doesn't move them */
.tab-throbber, .tab-icon-image { padding-bottom: 4px !important; }
/* margin doesn't move them */
.tab-throbber, .tab-icon-image { margin-bottom: -2px !important; }
/* can't even turn the icons off LOL */
.tab-icon-image { display:none !important; }

Asked by Slouch 3 days ago

Answered by cor-el 2 days ago

  • Solved

Correct syntax for privacy.fingerprintingProtection.granularOverrides?

Hello, I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites … (read more)

Hello,

I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites by setting privacy.fingerprintingProtection to "true" and entering "+JSDateTimeUTC" in privacy.fingerprintingProtection.overrides in about:config.

Now according to docs, privacy.fingerprintingProtection.granularOverrides "can be used to add or remove features on a domain granular level if privacy.fingerprintingProtection is enabled," but I can't figure out how to get it working.

Any input is appreciated.

Asked by RSizington 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved
  • Locked

English

Bulleted list itemI understand! You're asking how to use Mozilla Firefox or Safari. Here are some basic steps to get you started: Mozilla Firefox: 1. Download and in… (read more)

  • Bulleted list itemI understand! You're asking how to use Mozilla Firefox or Safari. Here are some basic steps to get you started:

Mozilla Firefox:

1. Download and install Firefox from the official website. 2. Open Firefox and set your default search engine and homepage. 3. Use the address bar to enter URLs or search queries. 4. Explore the toolbar for bookmarks, history, and extensions. 5. Customize Firefox with themes, add-ons, and settings.

Safari:

1. Open Safari on your Apple device (it comes pre-installed). 2. Use the address bar to enter URLs or search queries. 3. Explore the toolbar for bookmarks, history, and sharing options. 4. Customize Safari with extensions, settings, and privacy features. 5. Use iCloud to sync bookmarks and history across devices.

If you have specific questions or need further assistance, feel free to ask!

Asked by Hamza Hm 1 week ago

Answered by Hamza Hm 1 week ago

  • Solved

Lost bookmarks

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, … (read more)

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, they're just all empty.

Can I get them back somehow? I've been collecting them for years so can't replace them all!

Firefox 125.2 iMac OS x10.15

Asked by amanda52 2 weeks ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Cannot add custom shortcut in Search -> Search Shortcut ; Windows 11

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings … (read more)

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings page the Add button is dissapeared... Is it a limitation for Windows 11 machines?

Asked by suji.lamech 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Would like to change from current version to 124.0.2

I just got a new to me computer and it has Firefox 125.0.3 (64bit) but I was more comfortable with what I had Version 124.0.2 (64 bit). What would be the downside of cha… (read more)

I just got a new to me computer and it has Firefox 125.0.3 (64bit) but I was more comfortable with what I had Version 124.0.2 (64 bit). What would be the downside of changing to what I had? I just use it for home use and browsing. How would I go about making that change. I'm not to knowledgeable about computer language and stuff. Thanks, Larry

Asked by Larry/Nancy Jones 1 week ago

Answered by Larry/Nancy Jones 1 week ago

  • Solved

Which version of Firefox should I use and why?

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) w… (read more)

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) which is not esr....

Which version should I use and why?

If I should use the "normal" version, how do I replace the esr version with the "normal" one ?

Thanks.

Asked by Sue 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

الشريط دا بيضهر على طول اول ما بفتح صفحة جوجل .... جربت امسح بيانات فا اتشالت وبعدين لما قفلت البرنامج وفتحته تاني رجعت تاني . برجاء الرد في الرع وقت

الشريط دا بيضهر على طول اول ما بفتح صفحة جوجل .... جربت امسح بيانات فا اتشالت وبعدين لما قفلت البرنامج وفتحته تاني رجعت تاني . برجاء الرد في الرع وقت

Asked by Moamen khaled X106 1 week ago

Answered by Moamen khaled X106 1 week ago

  • Solved

Simple capcha hanging

Hi, On several site like this one: https://www.iqglassuk.com/contact/113/ Clicking on the "I am not a robot" box (no complicated challenge) shows a permanent revolving… (read more)

Hi,

On several site like this one:

https://www.iqglassuk.com/contact/113/

Clicking on the "I am not a robot" box (no complicated challenge) shows a permanent revolving wheel.

That happens also in safe mode, but not with Chrome.

I am using FF Developer 126.0b8 (64-bit).

Thanks.

Asked by Bob4K 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (read more)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Firefox won't update

I keep getting notifications asking me to update firefox every couple of days. I download the update, it goes smoothly, the notification disappears, but it comes back in … (read more)

I keep getting notifications asking me to update firefox every couple of days. I download the update, it goes smoothly, the notification disappears, but it comes back in a day or two. I also have my setting to supposedly do updates automatically, but that doesn't seem to be working. Please help!

Asked by tabatarcaraz 6 days ago

Answered by cor-el 6 days ago

  • Solved

Downloaded CSV file gets saved in XML format

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. Howe… (read more)

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. However, in the current version, while the file save dialog defaults to a filename that ends in .csv and CSV is selected in the "Save as type:" drop-down, the data in the file that Firefox actually saves is in XML rather than CSV format. I don't know in which version of Firefox this behavior changed, as it's been a couple years since I tried to use this feature. Or I suppose it actually could be a new bug. I do know that when I use the same feature in Microsoft Edge, it saves the CSV file in the correct format, so this behavior seems to be peculiar to Firefox, rather than anything wrong with the web application.

Asked by KevinR1 3 weeks ago

Answered by zeroknight 3 weeks ago

  • Solved

Website page does not fully load

This link does not fully load using Firefox, but does using Chrome. https://act.environmentaldefence.ca/page/147607/petition/1 I am unable to sign the petition because … (read more)

This link does not fully load using Firefox, but does using Chrome.

https://act.environmentaldefence.ca/page/147607/petition/1

I am unable to sign the petition because the whole form does not show up in Firefox.

Asked by SueWitch 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (read more)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 3 weeks ago

Answered by zeroknight 3 weeks ago

  • Solved

Security Concerns: Saved forms (across VMs) and password (after clearing all history).

v155.9.1esr Debian 12 I'm testing different Debian 12 on multiple VMs, it came to my surprise to see that my VPN hash I used on a website the day before was saved by Fir… (read more)

v155.9.1esr Debian 12

I'm testing different Debian 12 on multiple VMs, it came to my surprise to see that my VPN hash I used on a website the day before was saved by Firefox on the new VM.

The Sync was on but then which one saved my form (hash)?

  1. Numbered list item Logins & Passwords ? note: The hash was not a login but a form. If Firefox saves all the form, you should explicitly rename Logins by any forms/inputs.
  2. Numbered list item History? note: I hope this is only URLs.

If Firefox is savings "forms" (input fields) not just "logins" then it should be explicitly written. Is it an expected behavior?

Asked by debvmtesting 1 month ago

Answered by cor-el 1 month ago

  • Solved

Video without sound on some sites but work on another

I have: 125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0 Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video … (read more)

I have:

125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0

Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video on Youtube works perfectly.

Fresh install without addons or plugins. Switching to "Troubleshoot mode" does not change anything. Youtube with sound, Facebook without sound.

Any ideas where to look?

Asked by George Brink 4 weeks ago

Answered by cor-el 4 weeks ago

  • Solved

How to get "Favorites" or "Bookmarks" spelled out on top of page rather than Star icon

I just got a new computer and had my info transferred. It is probably the latest version of Firefox on the new computer now. On the previous version it seems like Favor… (read more)

I just got a new computer and had my info transferred. It is probably the latest version of Firefox on the new computer now. On the previous version it seems like Favorites was spelled out toward the top of the page on the left hand side. I see now it is just a star icon. Is there any way to get it the way it used to be? I'm sure I will get used to it the new way, but I still liked it the other way. Thanks

Asked by Larry/Nancy Jones 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Cannot log into Logitec Media Server http://127.0.0.1:9001/

Hi, Firefox Developer Edition 126.0b7 (64-bit) shows a perpetual "Loading" screen when trying to access my internal Logitec Media Server at 127.0.0.1:9001. Other browse… (read more)

Hi,

Firefox Developer Edition 126.0b7 (64-bit) shows a perpetual "Loading" screen when trying to access my internal Logitec Media Server at 127.0.0.1:9001.

Other browsers like Waterfox Classic have no trouble, so LMS is working fine.

I tried cleaning the cookies, disabling the firewall (Windows 10), that did not help/

Any idea how to solve this?

Thanks.

Asked by Bob4K 2 weeks ago

Answered by zeroknight 2 weeks ago