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  • Solved

Firefox will not open.

I've used Firefox sporadically for a couple of years. Last week it would not open. I refreshed, then uninstalled and reinstalled and it still won't open. What do I do now… (read more)

I've used Firefox sporadically for a couple of years. Last week it would not open. I refreshed, then uninstalled and reinstalled and it still won't open. What do I do now?

Asked by cmrexx 6 days ago

Answered by cor-el 6 days ago

  • Solved

How can I disable these blue caret selector things from always popping up

I'm trying to get rid of these blue selector things. Apologies that I don't know what they're called. They appear at random times and I cannot force them to appear. Just … (read more)

I'm trying to get rid of these blue selector things. Apologies that I don't know what they're called. They appear at random times and I cannot force them to appear. Just happens randomly it seems when some text is selected.

Can something in the about:config be toggled to disable this?

Thanks.

Asked by ffuser88 5 days ago

Answered by cor-el 5 days ago

  • Solved
  • Archived

Can't find the Gmail app so that online "mailto" links will open in Gmail

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situa… (read more)

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situation. Say I go to a website's Contact page and click the button to contact someone, a window appears and asks me what app I want to use to open the email. Gmail is my default email, and Firefox is my default browser, and I use Windows 10. When I open the window of options (see attached screenshot) to open the email, and I then click "Choose Other Application" (other than Firefox), I don't see the Gmail app anywhere. I then followed the directions in that link above to check my Windows settings, per its suggestion, which I did ... but in those settings, too, I got to a point where the directions no longer matched what I'm seeing on my screen. I didn't see the Gmail app anywhere. Could you let me know in simple layperson's terms how to open Gmail links in Firefox? I don't have a PhD in computer science, so please keep it very simple. Thanks in advance! Best wishes, Bill

Asked by BillSiever 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Solved

Deleting separator lines (here I go again)

I asked this a couple of years ago - ! But the problem apparently is BAAAAACCCKKKK..... In my list of bookmarks I have inserted SEPARATOR lines. I cannot find how to de… (read more)

I asked this a couple of years ago - ! But the problem apparently is BAAAAACCCKKKK.....

In my list of bookmarks I have inserted SEPARATOR lines. I cannot find how to delete a separator line. There doesn't seem to be any up to date information online about how to handle this - can someone help?

In the previous fix I would click the three-line icon at top right and to into MANAGING BOOKMARKS, where there was a way to see the list, and I could click on and delete any separator lines I wanted to remove.

Apparently in the newest version of FF this no longer works. Now when I go to Manage Bookmarks, there is a list of my bookmarks, but I don't see any of the separator lines.

I'd be truly grateful for help - thank you in advance.

Asked by timestreasures 1 week ago

Answered by cor-el 1 week ago

  • Solved

firefox taking up to much memory, did some things that didn't work

so, my computer is getting old, and because of that, it's slowing then. Firefox isn't helping much because it uses too many processes and memory. i tried deleting some ex… (read more)

so, my computer is getting old, and because of that, it's slowing then. Firefox isn't helping much because it uses too many processes and memory. i tried deleting some extensions, I tried using task manager to close separate processes but i always end closing the wrong one and closing firefox completely i tried going to dom.ipc.processCount and change the count to 1. I'm so confused, it's slowing down my games i play.

Asked by collinsmarcus69 1 week ago

Answered by collinsmarcus69 1 week ago

  • Solved

since latest update- firefox freezes then unfreezes-Windows 10 64 bit

Hi there since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing. no special tabs open such as Youtube- just lock… (read more)

Hi there

since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing.

no special tabs open such as Youtube- just locks up on browsing 2 tabs plus- google search on 1 and facebook on 1 tab-closed the google search tab then scrolling through Facebook,froze after 3 scrolls of the wheel,locked up then unfroze

Asked by brondster 1 week ago

Answered by brondster 1 week ago

  • Solved

Firefox toolbar not showing addon extensions

I have run Firefox for years on up to 4 PCs at once, everything has always synced and screens all look the same. Recently one laptop lost the addon extension icons in th… (read more)

I have run Firefox for years on up to 4 PCs at once, everything has always synced and screens all look the same. Recently one laptop lost the addon extension icons in the Firefox toolbar. They remain on all other installations. I have tried uninstalling Firefox and installing an earlier build, and also the latest Beta build with no luck. All extensions show as installed and activated. I have copied the Profile from another laptop. I have of course done a reset. Any other suggestions?

Asked by pcvallee 1 week ago

Answered by pcvallee 1 week ago

  • Solved

bug in Secure Conection always on google sites and youtube.

from 89338383 sites just google sites have this problem. And nothing work. is so annoying ill uninstall firefox and this browser forever. 9/10 times wana go on google or… (read more)

from 89338383 sites just google sites have this problem. And nothing work. is so annoying ill uninstall firefox and this browser forever. 9/10 times wana go on google or yt Secure conection preblem is making me mad its an firfox account bug not the visited site have problems.

Asked by fr33styl3r2004 4 months ago

Answered by fr33styl3r2004 1 week ago

  • Solved

Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (read more)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Asked by Imot 1 week ago

Answered by cor-el 1 week ago

  • Solved

Firefox issue with downloads still not working correcly.

This issue needs to be corrected as it is causing problems. As you will see from the attached acreenshots, when a file wants to be downloaded, I get the expected Ask opti… (read more)

This issue needs to be corrected as it is causing problems.

As you will see from the attached acreenshots, when a file wants to be downloaded, I get the expected Ask options and even though I selected Open with Adobe it still downloads the file.

Picture 1 shows the options, picture 2 shows the file open in Adobe, picture 3 shows it downloaded to my PC and picture 4 shows that I selected Always ask you where to save files so why is the file still downloading.

It creates a nuisance as I only want to open most files and if I decide to save them, I can do that so why is Firefox still saving files whether I want to or not !?!

Now I have to go to the file, delete it and empty the recycle bin for security reasons so this issue needs to be resolved as it used to work fine in previous version of Firefox.

Maybe there is a setting that I need to change so any suggestions on how to fix this would be appreciated.

I am currently running Firefox 109.0 (64-bit) on Windows 10, Version 22H2 (OS Build 19045.2486).


Thanks.

Asked by Hawkeye 1 week ago

Answered by Terry 1 week ago

  • Solved

Close button missing?

So I have the tab bar hidden in 1.08. I have it going to self made userChrome.css file. This is the only thing in that file: TabsToolbar { visibility: collapse !importan… (read more)

So I have the tab bar hidden in 1.08. I have it going to self made userChrome.css file. This is the only thing in that file:

  1. TabsToolbar { visibility: collapse !important; }

Issue is now I have no close button along with the other usual buttons with it. So what do I need to mod in that file to get them back?

Thanks

Asked by chad32 1 week ago

Answered by chad32 1 week ago

  • Solved

Bookmark Folders

I have many bookmark folders with many items in each folder. Some folders have many,many items in those individual folders. To scroll down the many items I have in a fold… (read more)

I have many bookmark folders with many items in each folder. Some folders have many,many items in those individual folders. To scroll down the many items I have in a folder takes time. Is there any shortcut I can use to get to the end of the list in a folder without scrolling down for five minutes to get to the end of a list? I have looked in the Firefox website but I have not seen this question. I have many folders that have a lot of items I have bookmarked. Thanks for any help you can give.

Asked by twinkle1950 1 week ago

Answered by Dan 1 week ago

  • Solved

Blue border around elements when clicking them

Hi. After recent update I started to see issue where blue/white border is present when clicking web site elements. Ususally this kind of border is present if you select e… (read more)

Hi. After recent update I started to see issue where blue/white border is present when clicking web site elements. Ususally this kind of border is present if you select elements via keybaord but in this case it's present when clicking elements with mouse. It usually stop doing this if I close and reopen FF but not for long. Example is in posted screenshot. I have not altered my settings in any way.

Asked by Sunlighthell 3 weeks ago

Answered by TyDraniu 1 week ago

  • Solved

Delete cookies and sitedata when closing Firefox --> about:config Setting?

Hello, we use firefox in our company and the requirement appeared to turn on the security setting "Delete cookies and sitedata when closing Firefox" due to our security … (read more)

Hello,

we use firefox in our company and the requirement appeared to turn on the security setting "Delete cookies and sitedata when closing Firefox" due to our security guidelines.

I´ve already checked the "Enterprise Policy Generator" Plugin, but there is no such option. Is there a possibilty to check this option and block it for the user by the about:config page?

Thanks in advance, J.Stempel

Asked by J.Stempel 1 week ago

Answered by TyDraniu 1 week ago

  • Solved
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  • Archived

Tabs on Bottom

Hi Running Firefox 71.0 (64 bit) Well seems Firefox has been messing this up again. Anyone have the new work around solution to get my tabs back on the bottom again. They… (read more)

Hi

Running Firefox 71.0 (64 bit)

Well seems Firefox has been messing this up again.

Anyone have the new work around solution to get my tabs back on the bottom again. They were fine this morning then shut down and went out to lunch and when I came back they were back on the top again after months of being where I wanted them below my bookmark bar.

Thoughts on this?

Thanks Dave

Asked by scottish2 3 years ago

Answered by cor-el 3 years ago

  • Solved
  • Archived

moving tabs back to below menu bar

Firefox updated and now my tabs are above the address bar, I hate it. I have went through all the information I could and created a new chrome folder, downloaded the css … (read more)

Firefox updated and now my tabs are above the address bar, I hate it. I have went through all the information I could and created a new chrome folder, downloaded the css and changed user preferences but it sets the tabs to the bottom of the screen not just below the address bar. I think I need a different set of code for the css but cant find a copy. Does anyone know what to do?

Asked by sharkeyandgeorge 1 year ago

Answered by sharkeyandgeorge 1 year ago

  • Solved

How can we hide the new addons button?

FF 109 added a new addons-button (jigsaw puzzle icon) in the addons-toolbar. Can we hide it with a specific variable in about:config, or by creating a specific variable t… (read more)

FF 109 added a new addons-button (jigsaw puzzle icon) in the addons-toolbar. Can we hide it with a specific variable in about:config, or by creating a specific variable there?

Asked by Dan 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago