Showing questions tagged:

Cannot delete history

Firefox does not delete history by using any of the recommended procedures. Clear recent does not work either. The only way I can delete history in by going to manage his… (read more)

Firefox does not delete history by using any of the recommended procedures. Clear recent does not work either. The only way I can delete history in by going to manage history and manually deleting.

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firefox chooses wrong icon for website shortcuts

Firefox uses firefox icon instead of website icon. Can change it thru properties/change icon but every time i make a shortcut i have to change it if i want the right one.… (read more)

Firefox uses firefox icon instead of website icon. Can change it thru properties/change icon but every time i make a shortcut i have to change it if i want the right one.

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what is this wht does it mean

i was just opening a page and it kept saying Firefox running but not responding and then i gt the photo i am showing you what is it and why see photo being downloae… (read more)

i was just opening a page and it kept saying Firefox running but not responding and then i gt the photo i am showing you what is it and why see photo being downloaed by another insrtance ??

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System Alert! / Warning: Virus detected! popups

Using the latest Firefox update with Windows 10. I've got three popups in the lower right corner of my screen (see uploaded image), and each refreshes periodically with a… (read more)

Using the latest Firefox update with Windows 10. I've got three popups in the lower right corner of my screen (see uploaded image), and each refreshes periodically with a musical phrase that sounds like a smartphone notification. Though each says "Mozilla Firefox" in the upper left hand corner, the popups are present whether the browser is open or not. All three say, "via da75iiinaffc73ar8f20.yird-protect.pro".

I've already gone to Settings, cleared my History, made the recommended changes in Permissions and Data, and closed and reopened the browser. The popups remain.

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Mozilla 154.0 stalls always.

Why does Mozilla 154.0 always stall after a couple of minutes? It is a hell of a mess. I couldn't place this question without resorting to an older version of Firefox :-[… (read more)

Why does Mozilla 154.0 always stall after a couple of minutes? It is a hell of a mess. I couldn't place this question without resorting to an older version of Firefox :-[[

Did anybody test V 154.0 anytime, at all?

I unfortunately updated a Windows 10 computer to this version of Firefox.

As such, I cannot provide you with troubleshooting information, because the new browser 154.0 does not work. At. All.

I did all the usual stuff like restarting the computer, the users of Windows OS junk are used to anyway. The Task Manager shows not less than 16 Firefox-processes, with a truckload of memory usage, having opened just one browser tab. Waiting for 20 minutes for firefox to show me the grace of continuing its operation didn't help either.

Any ideas?

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ok so now i m to assk anew question

i have been tired many things to do and have tried all of them instead of uninstalling and reinstalling Firefox. Which i should not have to do as none of what is happen… (read more)

i have been tired many things to do and have tried all of them instead of uninstalling and reinstalling Firefox. Which i should not have to do as none of what is happening is my fault. I have done all i was asked by many of you and have done it all . I am getting no answer and no real solution by Firefox to tell me why i continue to get that you all think i am a dumbie none of this is my problem yes i have desktop icons which i have always had and yes they ope up with Firefox and never ever have i had this before they have always open with no problem until this last updated version. I am constantly getting Firefox is running but not o responding. Why when i go to chrome or click the chrome add on in address bar a say click on my amazon I con it opens right up with not saying google is running but not responding. why ca none of you answer the question and why can it not be accepted that it is a Firefox problem and not me. As i have said i have had these same desktop shortcuts since i got my computer on windows 7. up until this last version i never ever had Firefox say it is running but not responding. Like ic said i have done all that way said by Bugzilla Firefox help and still no real answer and no fix . I am tellin you it is not me it is a Firefox problem. why can this not be researched and find out why. I am sure i am nt the only one with this problem. Please i need a solution or ill stop using Firefox which i have for over 20 years but apparently Firefox does not care and thanks SOLUTION PLEASE

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Howw do I cancel my subscription?

I no longer need a VPN service, and I would like to cancel my subscription! Your service did a wonderful job protecting my computer, and what I do online! Thank you! … (read more)

I no longer need a VPN service, and I would like to cancel my subscription! Your service did a wonderful job protecting my computer, and what I do online! Thank you!

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All devices dropping out of Mozilla account; Sync partly broken

I share my Sync account across 1 Android + 3 desktop devices (Win 10 or 11). So far no problems. A few days ago all the devices started dropping out of Sync. I would say… (read more)

I share my Sync account across 1 Android + 3 desktop devices (Win 10 or 11). So far no problems. A few days ago all the devices started dropping out of Sync.

I would say this all started with the Android device (v.153), which seems to have logged out of the account on its own. After reconnecting it, all the desktop devices went nuts...

1) desktop machines will need to reconnect to Mozilla account every time FF is launched 2) about:logins is always empty, even after logging back in and completing a sync routine 3) even when it states "Account disconnected" - "Sync is off", they will still receive tabs sent from the Android device; they can't send tabs as they won't see the other devices. Also, even while disconnected, they were able to add a new bookmark to the account. So, account is not actually fully disconnected... only some parts of Sync are.

Another symptom. Account's Connected Services list is clean and up to date (see images). Account recognizes new logins as already known hardware and avoids doubling them. But in Sync there's a mess of instances... all new attempts are seen as a new device. Many of these are of course dead links, as the latest login overwrites previous ones.


This happened while desktops were updating to v.154, but I wouldn't say it's related to that, as two of those machines also run a different Mozilla account on a second profile, and so far that account is not misbehaving.

The Android device also got disconnected a few more times, but now it seems more stable than its siblings, and the passwords are still accessible (as as you can see in the pics, it's not showing as a doubled Sync device).

I didn't try signing off all devices because I'm worried I won't be able to get back in... anyway, manually signing off a single one didn't change anything.

It seems to me this is a server-side issue. Is there a way to "refresh" the account without losing all data? Thank you

Solved 2

STILL GETTING FIREFOX RUNNING BUT NOT RESPONDING

In support.mozilla.org/questions/1598971 it's still not clear how you're getting this. You seem to be posting this question from a perfectly running Firefox so it apparen… (read more)

In support.mozilla.org/questions/1598971 it's still not clear how you're getting this. You seem to be posting this question from a perfectly running Firefox so it apparently starts up and works fine on its own.

It sounds it's related to your Windows desktop shortcuts, or their exact target perhaps — however without knowing their content (destination or commands run) there's not much more to do here.

If you have anything new to add to the questions in the thread above, please post in that original thread so anyone trying to help understands what this pertains to. WELL LIKE I SAID I HAVE HAD THE SAME DESKTOP ITEMS FOREVER EVEN BACK ON WINDOWS 7 AND THIS HAS ONLY HAPPENED ONCE WHEN I FIRST STARTED WITH FIREFOX AND WAS TOLD THEN HOW R TO STOP IT AND BY THE WAY IT IIS NOT A NORMAL STARTING FIREFOX I GET IT WHEN I CLICK ON TH S THDESKTOP ITEM THERE ASWELL HOW COME ALL THIESES YRS HAVE HAD THE SAME DESKTOP ICOND S AND THIS ONLY STARTED ON THE 154.0 AND STILL ON THA 154.1 AND NOT BEFORE AND ITS ME NO I THINK IT IS A FIREFOX ISSUE . i HAVE Y USE THGE SAME DESKTOP AND FIREFOX SESKT OP FOR YRS AND NOTHING AND NOW IT HAPPENS WHY IS IT ME AND NOT FIREFOX//

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I can no longer edit my etsy shop..Have to use Edge to change my home page

I have to use Edge in order to edit my Etsy shop..I can still do everything else in Etsy with Firefox. this all changed after the last Firefox upgrade a couple days ago … (read more)

I have to use Edge in order to edit my Etsy shop..I can still do everything else in Etsy with Firefox. this all changed after the last Firefox upgrade a couple days ago

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"Close all duplicate tabs" option missing from the tab list menu — bug or intentional?

Hello, I'd like to report an issue with a recent Firefox update. Since one of the latest updates, the "Close all duplicate tabs" option has disappeared from the tab list … (read more)

Hello,

I'd like to report an issue with a recent Firefox update.

Since one of the latest updates, the "Close all duplicate tabs" option has disappeared from the tab list menu (the menu opened via the small arrow on the right side of the tab bar). I've looked for it elsewhere in the UI and haven't been able to find it.

System info:

Firefox version: 154.0 (64-bit) Operating system: Windows 10 Professional, version 22H2 (OS build 19045.7663)

This feature is particularly important to me because I regularly keep a very large number of tabs open — often several hundred, sometimes over a thousand — and being able to close all duplicates at once was essential for managing and cleaning that up.

A couple of things make me think this may be an unintentional regression rather than a deliberate change: Mozilla's own support article on the Tab overview menu still lists "Close all duplicate tabs" as part of this exact menu, and I couldn't find any mention of its removal in the release notes for the two most recent versions (153.0.3 and 154.0). That said, I haven't found an existing bug report that matches this, so I wanted to check here first.

I'd really appreciate help with the following:

Why has this option disappeared from the tab list menu? Is this an intentional change, or a bug/regression? Has the feature simply moved somewhere else in the UI? If it's a bug, is there already a tracked report I should follow, or should I file one?

Thank you in advance for your help — this was a feature I relied on daily.

Solved 6 1

Remove google, bing, ebay, perplexyity firefox 152

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing. Please return possibility to remove those c… (read more)

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing.

Please return possibility to remove those completely!

I don't want my browser to have anything to do with those listed above. I have had it removed in previous versions. Why did you add it to browser again?! Why don't you allow to remove it anymore?!

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How do I stop the latest Firefox from messing up my start menu when launched?

My start menu is multi-level and sorted. The latest Firefox (154.0) adds a NEW start menu entry for itself at the "programs" level when launched even though it is alread… (read more)

My start menu is multi-level and sorted. The latest Firefox (154.0) adds a NEW start menu entry for itself at the "programs" level when launched even though it is already entered at a sub-level. This is a NEW problem since earlier versions did not do this. How can I stop this since it confuses and messes up my start menu. OS - Windows 10 with current patches. Using "Classic Menu" to provide better support for multi-level menus.

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Tabs disappear after re-logging.

Sorry, I am writing using a translator. Every time I close the browser, all the tabs I haven't pinned get closed. My brother doesn't have this problem. What should I do? … (read more)

Sorry, I am writing using a translator. Every time I close the browser, all the tabs I haven't pinned get closed. My brother doesn't have this problem. What should I do? Is there a way to stop them from closing every time I restart the browser?

Каждый раз когда я закрываю браузер, все вкладки которые я не закрепил закрываются. У брата такой проблемы нету. Что делать? можно как-то сделать так чтобы они не закрывались КАЖДЫЙ перезаход в браузер?

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Why am I signed in to Firefox, Windows in New Jersey when I am in Connecticut?

I cannot find any information about this. My other two devices that showed "Connecticut" were signed out when I changed my Password. Please respond.Am I supposed to know … (read more)

I cannot find any information about this. My other two devices that showed "Connecticut" were signed out when I changed my Password. Please respond.Am I supposed to know that Mozilla is in New Jersey? Who is in New Jersey?

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Windows asks alwaus to run firefox as admin

the original error was posted 2015 I had the same quite some times no in 2025/2026 "My Firefox is opening in Administrator mode, which prompts me to agree to allow Firefo… (read more)

the original error was posted 2015 I had the same quite some times no in 2025/2026

"My Firefox is opening in Administrator mode, which prompts me to agree to allow Firefox to make changes to my PC every time I open it up. I read that I needed to go to Properties and deselect all my compatibility settings but this doesn't work. Any suggestions would be greatly appreciated?"

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Is there a central place to report translation errors?

Just had occasion to use the word Backpfeifengesicht. Out of curiosity, I highlighted, right-clicked, and chose "Translate to English". Hilarious result: "Baking pipe fac… (read more)

Just had occasion to use the word Backpfeifengesicht. Out of curiosity, I highlighted, right-clicked, and chose "Translate to English". Hilarious result: "Baking pipe face".

(The correct answer is "punch-me face".)

Translate is often quite good, but I think it would be nice to be able to report the occasional mistake. So, as I asked in the subject linke: is there a central place to do this?

Thanks.

Solved 4

the backup file is not being created

helloooo i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0 problem: - when I try to create a backup, i get the erro… (read more)

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

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