Firefox Community Forum

The bar that contained those items disappeared in Firefox after the update to 110 I believe. I don't know how to get it back, I've searched settings. The bookmarks and all the data appear to still be there. It's been there since, I think, version .9 something. I updated to windows 10 from windows 7 about 3 months back. I noticed the change immediately. I don't even know what the bar is called. I still have my windows 7 machine since I am still trying to resolve problem with windows 10 and I'm even thinking of going back to window 7. It did the update to 109 without a problem.

HELP!!

It is probably something simple by windows is more a game machine to me. I learned computers on a GE-645 to give you an idea of how old I am.

Thanks

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

I have just downloaded firefox from chrome and cannot install it. I have tried the usually uninstall reinstall and restarting my computer but cannot fix it. I have had this issue with other browsers in the past eg opera and brave but gave up on them, however, I really want to switch to firefox so would appreciate your help. For some reason it seems chrome is the only browser I can even open on my laptop (windows 11). Do you know a fix?

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is required. IMO the installer is simply too strict on demanding exact version of SP ! https://www.mozilla.org/en-US/firefox/52.9.0/system-requirements/

I went through the list of versions (thanks Mozilla that they all are still available!) and found that the last version I can install is... version... 12.0b6. https://www.mozilla.org/en-US/firefox/12.0/system-requirements/

And indeed I installed 12.0b6 successfully but I would like to install 52.9.

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I click to restart browser and apply update (this should close browser and display update install bar) nothing happens - browser simply closes. When I launch it again and go into "about firefox" again I see spinning circle next to "installing update". Of course this update never installs. When I close it for 2nd time and go into "about firefox" it goes back to "update ready to install, click to restart" - and again, when I click it browser simply closes without restarting and installing update. I tried removing my profile, using safe mode, disabling antivirus. Issue seems to be related to firefox itself. I also tried removing mozilla maintenance service but it did not help. Does anyone have any idea what could be causing this? For now only way for me to update firefox is manually download full installer from website and then it installs latest version without any problems - until next month comes and I have to update it again.

Hi,

There many extensions such as:

https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install:

Installation aborted because the add-on appears to be corrupt.

I am using Firefox Developper Edition, with extensions.langpacks.signatures.required set to false.

This addon, after download, installs fine as a temporary addon.

How can I install it permanently?

Thanks.

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox

Hi,

To get myself off MS Edge (as its Chromium based), I've come back to FF. But after I tried installing firefox standard and even the Extended Support Release I can not run it for the first time - I get this error

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I've followed the advice in the help pages, but it hasnt fixed the issue

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

The same happens when I run

firefox -p

The firefox App Data folder contains no profile file at all....

C:\Users\marcu\AppData\Roaming\Mozilla\Firefox

Just

2022-11-14 12:49 PM <DIR> Crash Reports 2022-11-14 12:46 PM <DIR> Pending Pings

Inside crash reports is an empty events folder, and two crash report instance files (once for each attempt to start up FF) For example

InstallTime20221104133228

The above crash file conatins

1668458789

I've tried uininstalling and wiping all files, and I wanted to try an old versions BUT the link on the page is dead

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ - Gives me 404

Do I have some service not running that this relies on ?

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

Is it possible to install Firefox (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how?

Note: this is not about migration/backup/recovery of profiles. Nor is it about where files are downloaded by default.

Windows 11 is consuming nearly all of the C: drive. I badly need to get Firefox (and later Thunderbird) onto my E: drive. I further note that the installer gives no options whatsoever as to the destination drive.

Most of the help I've found on the web is clearly outdated.

Thanks. jt

I recently upgraded from 108.0.2 (64-bit) to 109.01 but it slowed my PC down to the point of uselessness. Nothing else changed application or OS-wise. PC, OS and all Apps are current & up to date. Defrag, Cache Clear a& all similar utilities run on scheduled basis prior to upgrade and everything A-OK.

Is this a Known Issue? If so, is there a fix coming

When I start firefox its stand loading for a short time, and then comes with an error that its was unable to load the window, retry or close it. No matter what wepside i enter to use its always the same. This happen a few days ago and have been troubleshooting my self since. now i need your own help. I have reinstalled it, reset settings, taking it off and on the firewall. Removed all plugins for it. and always come to same conclution. I got the latets installer from the wepside, to make sure its up to the newest version.

Before this issue, it ran fine, no issues what so ever. and one day i needed it was stuck on this problem.

I am useing it on a laptop. atm returned to chrome for help.

picture shows the issuse not able to load, no matter the wepside.

Macos Ventura:

Greetings,

When I started getting msgs saying my browser was no longer supported, I checked my version. Firefox says i have v115esr and that it is "up to date" - i.e. no update available at this time. I assumed I was getting the brush off from those web sites.

Why did Firefox not bring me up to v124? I get a "download update" probably once a month. It's been giving me a new variation of 115esr all along.

I've now downloaded 124 from your site. What do I need to do so that I stay current in the future? Thanks John

I use both firefox and firefox dev edition. Deleted the dev edition and reinstalled the latest one, now i'm getting the error below on attachment. I did not just uninstall the dev edition but i manually cleaned the directorys: C:\Program Files\Mozilla Firefox Dev Edition C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles

Firefox still works but the new dev edition after fresh install doesn't

Hello,

James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate it in File Explorer. I have done an entire (C:) drive search and turned up nothing. C:\Users\(username)\AppData\Local\Mozilla Firefox does not exist in my file system. I am at a loss here and it's driving me bonkers!

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been pulling my hair out for the last few days trying to figure out why I couldn't play YouTube or many other sites videos.

Turns out the site that the library is downloaded from has a bad certificate installed: https://ciscobinary.openh264.org/libopenh264-2.3.0-linux64.6.so.bz2

``` Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for ciscobinary.openh264.org. The certificate is only valid for the following names: a248.e.akamai.net, *.akamaihd-staging.net, *.akamaihd.net, *.akamaized-staging.net, *.akamaized.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN ```

OS: Fedora 36 Firefox Version: 104.0 (64-bit)

As the title says i have enabled always ask where to save files but when i try to download files it saves them in my Download files most of the times.I didnt have the problem yesterday. Can you please help.

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

I am honestly in chock with Firefox's terrible decision of not providing any option for the user to delete downloaded files.

It is honestly amazing that they came up with such a terrible decision. My downloads folder is a complete mess now and there seems to be no way to fix this.

I don't understand why not just provide an option for the user to only open files. People should be able to choose their settings.

I refereed to this previous post and the solution there didn't work: https://support.mozilla.org/en-US/questions/1370409. By setting browser.download.improvements_to_download_panel to false.

Is there actually no way to only open files now?