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LOG ON TO usaa.COM WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS MY PASSWORD IS CORRECT AND T… (read more)

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS MY PASSWORD IS CORRECT AND THE SITE IS WORKING. PER THEIR ADVISE ALL HISTORY HAS BEEN DELETED AND THE COMPUTER HAS BEEN RESTARTED. THE SAME PROBLEM EXISTS ON ANOTHER DEVISE CONNECTED TO THE SAME WI-FI. PLEASE HELP. ACCESS TO OTHER SITES IS WORKING. THE SITE IS NOT BLOCKED AS FAR AS I CAN TELL.

Asked by wwrouzer 5 months ago

Last reply by James 5 months ago

  • Solved

Multiple windows not restoring.

Hi. I am running a 3 monitor setup and I like to keep open quite a few tabs. And two windows of Firefox. So two Firefox instances with several tabs on each. But because i… (read more)

Hi. I am running a 3 monitor setup and I like to keep open quite a few tabs. And two windows of Firefox. So two Firefox instances with several tabs on each. But because it eats a lot of memory, I have to close and reopen Firefox from time to time. And to my annoyance, sometimes it "forgets" about one of the windows. So opens only one instead of both. Therefore I loose some quite important tabs. Any suggestions on how to fix this? Thank you.

Asked by zarsss 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

Email images not displaying on Mozilla

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and … (read more)

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and when sent to mozilla firefox users.

The problem is that for 10 days now; when i upload images in mailjet and sending newsletters; the images are not displaying in mozilla. In contrast, when i use chrome everything displays fine, both mailjet and email accounts.

I had a long chat history with mailjet support and they requested to follow these instructions to fix this issue first: https://documentation.mailjet.com/hc/en-us/articles/360058211453-Why-are-my-images-not-displayed-missing-in-the-Email-Editor I did this but i had no success so they requested me to use chrome instead of mozilla. But that is not the solution of the problem because this must address all different browser users.

Can you please help me on this?

Thank you,

Asked by St P 5 months ago

Answered by zeroknight 5 months ago

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Unable to signon to google

Locking this thread, please continue here: [/questions/1440272] Signon to GMAIL or Youtube Premium inside Firefox both return an error about using an unsecure browser. N… (read more)

Locking this thread, please continue here: [/questions/1440272]
Signon to GMAIL or Youtube Premium inside Firefox both return an error about using an unsecure browser. No issue with Chrome or Edge.

Asked by George Tobey 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Solved

MacOS Firefox crashes when view youtube video in fullscreen

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted." Some information about my system: Fire… (read more)

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted."

Some information about my system:

  • Firefox version: 122.0.1 (64-Bit)
  • Macbook Pro M2
  • MacOS Sonoma 14.3.1

If there is a way to get more information that you would require (like logs) please describe how I access them, so I can share them.

Asked by a Little Otaku 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

Default Search Engine

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft… (read more)

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft Bing, and no matter what it won't stop rerouting me to Bing. I can go to www.google.com and type directly in the search bar and it STILL reroutes me to Bing, even when my settings list Google as my default search engine of the search bar. Can I block Bing as a website altogether? HP support only offered to connect me with a specialized team that costs money. Please help.

Asked by Talia Ross 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Every time I post a reply to a question I receive an error message and the reply does not post.

This is the error message. 'An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now,… (read more)

This is the error message.


'An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.


I have tried resending numerous times since last night with the same result.

Version 122.0.1 Firefox Release February 6, 2024

Asked by PhilG 5 months ago

Answered by PhilG 5 months ago

  • Solved

youtube ad blocker not blocking ads

I have an add-on ad blocker for youtube and have never gotten ads. This afternoon that stopped. I get ads with every video I click and there is no 'skip ad' on the scr… (read more)

I have an add-on ad blocker for youtube and have never gotten ads. This afternoon that stopped. I get ads with every video I click and there is no 'skip ad' on the screen. I added another top rated youtube add blocker, quit firefox and then opened it again. Before, if I clicked a video it started an ad and I could go back and then hit the video again, but now that doesn't work, but if I select to show the video in a new tab, there are no ads in that tab. What can I do to make the ads stop like they used to and never appear? Yes and my OS is Ubuntu 22.04

Asked by pdsimdars 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

Certain websites don't display images

Hi there I have found that certain websites aren't loading properly and that images aren't being displayed whilst the majority of pages are loading properly. Can someone… (read more)

Hi there

I have found that certain websites aren't loading properly and that images aren't being displayed whilst the majority of pages are loading properly. Can someone help me with this please?

Asked by paulh5 5 months ago

Answered by zeroknight 5 months ago

  • Solved

How to disable language-aware word selection when double-clicking on text for certain language?

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes… (read more)

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes/)

This new feature is cool, but it has actually slowed down the speed at which I select text. Originally, I could double-click to select an entire sentence, but now a double-click only selects a single word.

It would be great if there was a way to disable this feature for a specific language.

Thank you.

Asked by jamie94 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

Disable "Open Firefox every time you restart your computer" opt-in prompt

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/o… (read more)

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/open-firefox-automatically-when-you-start-computer

The browser shows opt-in prompt for the user to easily setup this behavior. However, I do not want to do this.

When I click "No thanks", the prompt goes away, but couple days later, it returns. I guess that an update resets the prompt status.

Is there a way to permanently disable this opt-in prompt without allowing Firefox to start automatically with the computer?

Asked by Raaraa 5 months ago

Answered by zeroknight 5 months ago

  • Solved

I need a key for "reload tab", not "reload" page.

Often I open a new tab & it's bugged. (It displays fine but the "right click" menu doesn't work.) The fix is right clicking the tab itself (at the very top) & t… (read more)

Often I open a new tab & it's bugged. (It displays fine but the "right click" menu doesn't work.)

The fix is right clicking the tab itself (at the very top) & then clicking "reload tab".

Is there a hotkey for this instead? I hoped ^{f5} would work (control f5) but it didn't seem to.

Asked by rosewoodmahogany 5 months ago

Answered by cor-el 5 months ago

  • Solved

Using system wide proxy setting in Linux

I have the HTTP_PROXY, HTTPS_PROXY and FTP_PROXY (and their lowercase counterparts) exported and then the firefox binary is started from the shell script. The settings in… (read more)

I have the HTTP_PROXY, HTTPS_PROXY and FTP_PROXY (and their lowercase counterparts) exported and then the firefox binary is started from the shell script. The settings in firefox say it will 'Use system proxy settings'. Nevertheless I do not see the proxy being used as I can not access the web pages that need the proxy. The 'about:config' also does not show that firefox picked up any proxy related information from the shell environment.

I know the proxy address is correct because if I use brave browser instead of firefox (same shell script that launches brave) I can reach the web pages behind the proxy as expected.

Asked by hinko.kocevar 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

Import Data from older Version

My system broke during an update. Now I want to import my old Firefox userdata, but everytime I try to use the old data firefox just forces the creation of a new profile?… (read more)

My system broke during an update. Now I want to import my old Firefox userdata, but everytime I try to use the old data firefox just forces the creation of a new profile?

Is it completely impossible to recover data not created with the same firefox version?

Asked by ff124 3 months ago

Answered by cor-el 3 months ago

  • Solved

How can I force Firefox to accept a location as a URL and not a search request?

macOS (and I assume Windows and Linux as well) supports local URL schemas. For instance, Apple supports the "applefeedback://" URL as a way to launch the macOS Feedback … (read more)

macOS (and I assume Windows and Linux as well) supports local URL schemas. For instance, Apple supports the "applefeedback://" URL as a way to launch the macOS Feedback Assistance app.

If I have a link to this on a web page, or if I put it in a bookmark, Firefox will ask for confirmation and will then launch Feedback Assistant. This part works great.

But if I type that URL into the location bar, Firefox always sends it to my configured search engine. It doesn't recongize it as a valid URL. And in the popup list of suggestions, there is no option to just go there and not search for it. See the attached screen shot.

I don't want to disable location-bar searching altogether, because it is really useful, but I think there should be a way, on a case-by-case basis, to tell Firefox that I really want it to treat the entire text as a URL. The simplest approach is probably to have an extra row on the popup suggestion list that I can click on to open the text as a URL or produce an error if there is nothing in Firefox or the OS that can resolve it.

Hopefully this won't be too difficult to support. I think it would be extremely useful.

Asked by David C. 5 months ago

Answered by cor-el 5 months ago

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why are some of my YouTube videos not showing up at all in FIREFOX?

why are some of my YouTube videos not showing up at all in FIREFOX? also says I don't have access to "community tab" on Youtube which I do. None of these problems with G… (read more)

why are some of my YouTube videos not showing up at all in FIREFOX? also says I don't have access to "community tab" on Youtube which I do. None of these problems with GOOGLE CHROME - why is Firefox being so glitchy? its become a terrible browser.

Asked by Denise Bella vlasis 5 months ago

Last reply by cor-el 5 months ago