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  • Solved

SEC_ERROR_UNKNOWN_ISSUER for Google and Youtube

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtu… (read more)

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtube.com

The error it shows when trying to visit these 2 pages, is SEC_ERROR_UNKNOWN_ISSUER.

I have tried to troubleshoot it and follow the solutions recommended at: https://support.mozilla.org/en-US/kb/error-codes-secure-websites#w_the-error-occurs-on-multiple-secure-sites

however none of the solutions described in this guide worked to solve my problem.

In that guide, one of the suggested solutions is to scan my system for any malware. I used the following: Windows Defender Maleware Bytes AntiMalware Karpersky TDSSkiller however the results are all clean.

In the guide, it suggested that I check the clock as well. The system clock however is synchronized.

Last, I have resetted Firefox Profile but this didnt fix the issue either.

I shall note that the issue appeared yesterday and so far nothing helped fixing it. Not even the system restarts.

The issue about visiting these two sites, is limited only to Firefox.

I can access https://www.google.com and https://www.youtube.com without problems using Google Chrome and the Opera Browser.

Also, Google Mail and Google Translate work fine on Firefox. These two sites can be accessed with Firefox without causing any SEC_ERROR_UNKNOWN_ISSUER errors.

Asked by SilentResident 4 months ago

Answered by philipp 4 months ago

  • Solved

"View Image Info" missing

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it bac… (read more)

I was recently automatically upgraded to a new version of Firefox (87.0). Now when I right-click on an image "View Image Info" is no longer available. How do I get it back? I'm a webmaster, and this feature is very important to me. Thanks.

Asked by bhartford 2 weeks ago

Answered by bhartford 1 week ago

  • Solved

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message We are sorry, but you do not have access to Google Maps. Please con… (read more)

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Asked by Bill 1 week ago

Answered by jscher2000 6 days ago

  • Solved

Secure bank site log-in fais

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online ban… (read more)

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. This started on April 1, 2021 Running Firefox v87.0 (64) on Win 10. All apps are current. Tried resetting Firefox, and clearing cache which didn't work. I can sign-in using Edge. Thanks

Asked by rshessel 1 week ago

Answered by rshessel 2 days ago

  • Solved

Continue to payment on United Airlines website fails

Continue to Payment on United Airlines website fails. Making a payment for a flight on United Airlines website while using Firefox returns an error message. I am running … (read more)

Continue to Payment on United Airlines website fails.

Making a payment for a flight on United Airlines website while using Firefox returns an error message. I am running Firefox 87.0 on a MacBook Pro that is running Mac OS Big Sur 11.2.3. The problem started approximately one week ago. If this is not resolved I will have to discontinue use of Firefox after many years. Thank you, Andy

Asked by Andy Jay 6 days ago

Answered by FredMcD 6 days ago

  • Solved

I cannot get to youtube

I cannot get to youtube. I get this screen in the screenshot then it redirects to https://googleads.g.doubleclick.net/ads/preferences/cu/optout?continue=aHR0cHM6Ly9jb25zZ… (read more)

Asked by GardenSurfer 4 days ago

Answered by GardenSurfer 3 days ago

  • Solved

Firefox doesn't load several pages

Hello, since a few days Firefox does not load several pages. I can browse normaly but pages like "https://www.etsy.com/" stay white. Also on my old phone (Android 7.0) i … (read more)

Hello,

since a few days Firefox does not load several pages. I can browse normaly but pages like "https://www.etsy.com/" stay white.

Also on my old phone (Android 7.0) i have to restart firefox since a week or so because the app wouldn't load any page anymore. The issue looks the same on my desktop version. I press enter, there is a small reaction for loading but then it stops and there is no site, just the background.

What can be the cause?

I use firefox many years now and there was never such problem.

Asked by lux144 2 days ago

Answered by lux144 2 days ago

  • Solved

Some Form Text Boxes On Website Do Not Appear Using Firefox

I use a website (u-bill.com) to access my Product and Account information for software I purchased. To find my purchase I need to enter my email address and 1 of 3 other … (read more)

I use a website (u-bill.com) to access my Product and Account information for software I purchased. To find my purchase I need to enter my email address and 1 of 3 other items of information: Last 4 digits of CC; Order ID Nr; or Password. I am able to enter my email address but the text boxes for the other 3 do not appear. This only happens when I use Firefox as it is my preferred browser. I am able to enter the information in the form using Chrome. A search of possible fixes suggested disabling "hardware acceleration". I tried that and it did not work. Today was the first time I tried to access this information although I have had the account for 1 year so I do not know if Firefox ever was able to access it. I am using Firefox V 87.0 (64 Bit) and Windows 10. Here are two screen shots: #1 is the form using Firefox. #2 is the form using Chrome.

Asked by bruceburns12 2 days ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 day ago

  • Solved

Scotiabank log in issues

For a number of days now I can not log into Scotia Bank online but I can with Safari so I know the site is not down. Once I try to enter I get this msg Sorry, we couldn'… (read more)

For a number of days now I can not log into Scotia Bank online but I can with Safari so I know the site is not down. Once I try to enter I get this msg Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. With an under construction icon. I have tried deleting recent history and have restarted Firefox but no change I love Firefox and it is my goto browser but something is wrong here. I have also tried to enter using firefoc from a different computer....same issue.

Anne Gourlay-Langlois

Asked by jagourlay 2 days ago

Answered by cor-el 2 days ago

  • Solved
  • Archived

Firefox will not connect to USAToday.

USAToday has been my homepage for years, suddenly FIrefox will no longer open as either my preferred homepage or entering it into the address line. URL of affected site… (read more)

USAToday has been my homepage for years, suddenly FIrefox will no longer open as either my preferred homepage or entering it into the address line.

URL of affected sites

http://usatoday.com/

Asked by AnonymousUser 10 years ago

Answered by Morbus 10 years ago

  • Solved
  • Archived

If I upgrade to most recent Firefox version will I loose Identity Safe w/ Norton?

the last time I tried to upgrade firefox I lost my Identity Safe w/Norton. Is this issue still ongoing? URL of affected sites http:// … (read more)

the last time I tried to upgrade firefox I lost my Identity Safe w/Norton. Is this issue still ongoing?

URL of affected sites

http://

Asked by AnonymousUser 10 years ago

Answered by Morbus 10 years ago

  • Solved
  • Archived

The jpeg and rollover on this site www.dennispaulbatt.com (index and home page) comes in wrong with only firefox. internet explorer and chrome work fine.

The jpeg and rollover on this site www.dennispaulbatt.com (index and home page) comes in with the colors all wrong and pixelated with only Firefox. Please check internet … (read more)

The jpeg and rollover on this site www.dennispaulbatt.com (index and home page) comes in with the colors all wrong and pixelated with only Firefox. Please check internet explorer and chrome, they work fine and show the image and rollover as it should be.

URL of affected sites

http://www.dennispaulbatt.com/ & http://www.dennispaulbatt.com/Home.htm

Asked by AnonymousUser 10 years ago

Answered by cor-el 10 years ago

  • Solved
  • Archived

Suddenly can't view image content on a stock photography site.

Suddenly in the last few days, I can no longer view images on a stock photography site where I sell content. I can view the thumbnails of my and others' images, but when … (read more)

Suddenly in the last few days, I can no longer view images on a stock photography site where I sell content. I can view the thumbnails of my and others' images, but when I click to enlarge, I get only a white box the size the image would be. I can also no longer view images posted in the forums. I've logged out and back in, cleared cookies, run CCleaner, rebooted, updated Java, and nothing helps. I can view the content if I log on with a different browser so this is a Firefox issue.

URL of affected sites

http://www.submit.shutterstock.com

Asked by AnonymousUser 10 years ago

Answered by the-edmeister 10 years ago

  • Solved
  • Archived

How can I get 3.5 back?

I had 3.5 for online cci.edu it work just fine. I downloaded 3.6 and now I can't attend my classes. Above the web page it says: Firefox Security has redirected your pa… (read more)

I had 3.5 for online cci.edu it work just fine. I downloaded 3.6 and now I can't attend my classes. Above the web page it says: Firefox Security has redirected your page. I need to know what do I need to do so I can get into school. I'm getting behind in my classes. I didn't have this problem with all the other Firefox before now. I have deleted all my cookies etc. Please help!!!!!!! I would like to redownload 3.5 if I can or a lower version if I can't resolve this problem. Where can I get it? I've been looking for them.

Asked by AnonymousUser 10 years ago

Answered by rjohnson19 10 years ago

  • Solved
  • Archived

How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

Hello. to start with im not really up on the ins and outs of ff, ive used it for a while but not really tinkered with till this problem Im running Vista (no comments on t… (read more)

Hello. to start with im not really up on the ins and outs of ff, ive used it for a while but not really tinkered with till this problem

Im running Vista (no comments on that please :p) and the latest version of as downloaded from the mozilla website (3.6 something)

my plug-ins are (version number): 2007 MS Office system (12.0.4518.1014), Bio3D (12.0.0.733) - this comes with ChemDraw i think, ChemDraw (12.0.0.733), getPlusPlus for Adobe 16287 (1.6.2.87), Java Deployment Toolkit (6.0.210.6), Java(TM) Platform SE 6 U21 (6.0.210.6), MS Office Live Plug-in for FF (2.0.4024.1), MS (R) WMP FF plug-in (1.0.0.8), Mozilla Default Plug-in (1.0.0.15), Novell iPrint Plug-in (5.3.0.0), Novell iPrint Scriptable Plug-in 1.0 (5.3.0.0), Quicktime P-in (7.6.6.0), Shockwave Flash (10.1.53.64), Silverlight P-in (4.0.50524.0), Windows Presentation Foundation (3.5.30729.1). Ive been on numerous fix-it sites but cant find a solution i understand or can get to work. the problem still occurs in safe mode and with only shockwave flash enabled (this seems to be the issue) and after numerous reinstalls, i have also deleted all i can find of adobe and shockwave then reinstalled to no avail :(

Whats chrome like? Thank you muchly

URL of affected sites

http://www.youtube.com

Asked by AnonymousUser 10 years ago

Answered by Michael Verdi 10 years ago

  • Solved
  • Archived

automatic log on does not work 3.6.8 windows 7

There are 2 forums that I visit every day. I've set preferences for automatic log on. However, I have to manually log on each visit. On one of the sites, my log on inf… (read more)

There are 2 forums that I visit every day. I've set preferences for automatic log on. However, I have to manually log on each visit. On one of the sites, my log on information is remember correctly. On the other the info isn't remembered. What can I do to restart the automatic log on? The problem isn't due to virus protection. I'm using Firefox 3.6.8, Windows 7.

URL of affected sites

http://www.cpaptalk.com/CPAP-Sleep-Apnea-Forum.html

Asked by AnonymousUser 10 years ago

Answered by cor-el 10 years ago