Showing questions tagged: Show all questions
  • Solved

Netflix no longer supported [SOLVED]

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" w… (read more)

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" when trying to play video on Netflix and it won't play. I noticed that it self-updated a couple times over the last few days but these updates did not solve the problem. I'm hoping that this problem can be fixed so that I can keep watching Netflix on Firefox, as I find Chrome and other browsers are very slow and laggy compared to Firefox. Thanks :)

Asked by teagankelk 5 months ago

Answered by Seburo 5 months ago

  • Solved

Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 1 week ago

Answered by K_E_BETSCH 18 hours ago

  • Locked

Suddnly Font Changed in Firefox (Facebook.com) & Font Readability issue on facebook

Locking this thread.Please continue here: [/questions/1359341] Recently i seen Facebook font is not readable and I'm having issue reading it. i refreshed Firefox - not so… (read more)

Locking this thread.
Please continue here: [/questions/1359341]
Recently i seen Facebook font is not readable and I'm having issue reading it.

i refreshed Firefox - not solved i uninstall Firefox and reinstall - not solved i created new profile in Firefox - not solved i created new user in windows 10 - not solved

Troubleshoot mode on - solved

if i disable option "Allow pages to choose their own fonts, instead of your selections above" - solved. But i don't want to use this solution as other websites are getting affected. Kindly someone can help me?

Attached Proof of webpage.

Asked by ray.excel75 6 days ago

  • Solved

Missing importnant interactive parts on website when using Firefox

I have been using Firefox as my main browser for a while and I like it. I have noticed that some interactive parts on some websites are missing when using Firefox. On the… (read more)

I have been using Firefox as my main browser for a while and I like it.

I have noticed that some interactive parts on some websites are missing when using Firefox. On the other hand, when using Google Chrome everything works fine.

I am attaching 2 screenshots showing that the button "Start the Chat" is missing when using the Firefox browser compared to when using Google Chrome.

Why is that?

Asked by Serafeim 5 days ago

Answered by cor-el 4 days ago

  • Solved

Log In

I just loaded your new Alias email into my Windows computer and now I the email to log into my Gmail will not show or open. How do I turn off my current email from being … (read more)

I just loaded your new Alias email into my Windows computer and now I the email to log into my Gmail will not show or open. How do I turn off my current email from being taken over by your software?

Should I delete the program all together?

Is there a way to tell the software which sites to keep?

This software has not been thoroughly tested out. Take it off and go back to the drawing board.

Thanks,

Bill ... (I don't think I will actually be able to read your response. So, send a text to ...)


edited email and phone# from public and search/spam bots view as this is a public community support forum. You should get a email notifying of replies to thread.

Asked by Bill Weiss 3 days ago

Answered by jscher2000 3 days ago

  • Solved

Having to clear the Firefox cache multiple times

I am having to clear the Firefox cache multiple times on UPS tracking page in order to get it to work. I can track one package, but if I try another, the page says: We ar… (read more)

I am having to clear the Firefox cache multiple times on UPS tracking page in order to get it to work. I can track one package, but if I try another, the page says: We are unable to complete your tracking request at this time. Please try again later." This response will not change until I clear the data and cache and start over. Having to try and troubleshoot web pages is time consuming and annoying. If it is a trusted site, why can it not just work?

This is a recent issue - none of the other browsers I use are having this problem, but I really don't want to start using multiple browsers just to get through my day. Any suggestions on how to fix this?

Asked by giafonem 22 hours ago

Answered by giafonem 20 hours ago

  • Solved

Cannot logon to Chase Online Banking since going to FF 94.0.2

Since upgrading to FF 94.0.2, I cannot logon to Chase Online Banking. The site texts me a code which I then enter and receive a message that part of the site does not see… (read more)

Since upgrading to FF 94.0.2, I cannot logon to Chase Online Banking. The site texts me a code which I then enter and receive a message that part of the site does not seem to be working. If I use Edge, I can get in without a problem. I went into troubleshooting mode and it let me logon without a problem, but returning to normal mode repeats the problem. Using private mode does not work either. I'm not sure what is going on here and any suggestions would be appreciated.

Asked by Mike Schmieg 18 hours ago

Answered by Mike Schmieg 10 hours ago

  • Solved
  • Archived

I would like to stop the annoying reload Drudgereport.com does. How?

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assumin… (read more)

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assuming this doesn't exist already. Thanks

Asked by Eastcreek 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox unusable on eBay!

I've used Firefox forever, however in the last couple weeks, I can no longer use eBay as the webiste looks weird and my account is inaccessible. (See attachment.) I've… (read more)

I've used Firefox forever, however in the last couple weeks, I can no longer use eBay as the webiste looks weird and my account is inaccessible. (See attachment.)

I've cleared all history/caches/etc. per forum suggestions. No change. So now to use eBay, I have to switch to Safari or Chrome (which I rarely use.)

Using new 2020 Macbook Pro and latest Firefox 80.0 update. Any suggestions would be greatly appreciated!

-G

Asked by TheGMan 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

Chinese Characters of Microsoft YaHei displays strange on Manjaro-Firefox, and it will make Edge and Firefox on Windows display strange too.

https://forum.manjaro.org/t/firefox/17542 Chinese Characters displays strange (some characters are extremely large) on Manjaro, and it will make Edge and Firefox on Windo… (read more)

https://forum.manjaro.org/t/firefox/17542

Chinese Characters displays strange (some characters are extremely large) on Manjaro, and it will make Edge and Firefox on Windows display strange too.

Asked by 1900011604 1 year ago

Answered by 1900011604 10 months ago

  • Solved
  • Archived

How do I disable rich audio presence that Firefox now does with Windows 10?

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume.… (read more)

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume. Now, when I'm watching a video or playing audio, this happens. And, it doesn't even get it right most of the time! Like for example, it does this instead! That's not even the page I'm on!

Is there any way for me to get rid of this? Thanks

Asked by sheepy404 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

Facebook videos "Sorry, we're having trouble with playing this video."

Hi For two days I've been searching on the web and in here with no luck. Initially as Facebook is loading ... I can see the video for a brief second, then its turns gre… (read more)

Hi

For two days I've been searching on the web and in here with no luck.

Initially as Facebook is loading ... I can see the video for a brief second, then its turns grey with the message "Sorry, we're having trouble with playing this video."

Appears to only be a problem on Facebook and only in FF (chrome facebook videos work fine)

Using

FF 81.0 (64-Bit) Windows 10 Version 2004

Tried with all addon's disabled. Tried with anti virus disabled

Tried adding "Flash Video Player for Facebook" addon

Videos all work and play in chrome.

Asked by Greg 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

Youtube CORS error

Hi, I faced the problem with Youtube recommendations on a video page. When I watch a video I can't see recommendations, comments and video title (see the image). In conso… (read more)

Hi, I faced the problem with Youtube recommendations on a video page. When I watch a video I can't see recommendations, comments and video title (see the image). In console i get an error: Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://googleads.g.doubleclick.net/pagead/id. (Reason: CORS request did not succeed).

I am on arch linux system.

I've tried to: 1. Update all ca-certificate* packages 2. Disable and delete ad-block 3. Use another browser (there is no problem, only in firefox)

This problem is only actual on Youtube for me.

Asked by Yuudai 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Facebook White Screen (only with Firefox)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Re… (read more)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Restart in Safe Mode None of these things make any difference. Still get only a white screen. Facebook works fine in the Chrome browser and in the Android app, so it must be a Firefox-specific issue, in my case. This is Firefox 81.0.2 under Ubuntu 20.04 The problem only started today. I've used Facebook with Firefox for years without problem.

Asked by David Shochat 1 year ago

Answered by jscher2000 1 year ago