Showing questions tagged: Show all questions
  • Archived

Firefox Browser Can't Open Without My Permission

Firefox has been updated on my PC at least 100 times. It ALWAYS brings up the screen asking me to verify if thiis program can make changes to my computer, Why? Is v 102.… (read more)

Firefox has been updated on my PC at least 100 times. It ALWAYS brings up the screen asking me to verify if thiis program can make changes to my computer, Why? Is v 102.1 the latest? I don't know I see other comments about other versions.

And so many more issues I am about to pull every last hair out of my head. I don't even know how your Bookmarks work, nothing like I've ever seen. And, why does Firefox Browser open in different pages, sometimes. I'll have 2 rows or 3 rows of add-ons. Sometimes the font is so tiny I cannot read it, other times it's just fine.

I know what you are going to do. You'll give me some instructions with words that mean nothing to me. Then you'll provide articles I can read, and they mean nothing to me either. I AM NOT an IT person. I just want to turn on my computer and have it work properly JUST ONCE! Wouldn't that be great, then maybe twice in a row!

I thoiught i would be happy with Firefox, but I'm not. Just like I'm not happy with Windows platforms from 7 onward. Instead of making things easier for the everyday user all you do is make things more confusing and complex. I read some of the questions on this website and I don't even know what they're talking about.

I just want Firefox to WORK

Asked by Rhonda 1 year ago

Last reply by cor-el 1 year ago

  • Archived

closing tabs but task manager still has them open

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox I want tab… (read more)

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox

I want tabs to close ( end process) when I close them

So now I manually 'end process' and the machine resumes speed

How do I get firefox to End Process when tabs are closed

this is w 8.1, don't know what version of firefox, pretty recent

this is firefox mozilla, as best I understand, not that I know why these two are always paired

tx

Asked by martin001 1 year ago

Last reply by Terry 1 year ago

  • Archived

Crash at startup up, but only for 1 of 2 Users (NTDLL error)

After update to 115.2.1, FF crashes at startup for one User, but not the other. FF Safe Mode also crashes (SHIFT key). I tried running the 115.2.1 install on the problem … (read more)

After update to 115.2.1, FF crashes at startup for one User, but not the other. FF Safe Mode also crashes (SHIFT key). I tried running the 115.2.1 install on the problem User, but it also crashes right after completion. The second user is handicapped, so I have yet to try to uninstall/reinstall because FF runs on her User and I hate to screw things up so that she is locked out.

      • JUST NOTED - Chrome also crashes with same NTDLL error (same DLL version number). Did the FF update do something with the NTDLL file?

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	115.2.1.8655
 Application Timestamp:	64ffdc5f
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.2.9200.17581
 Fault Module Timestamp:	5644f0f7
 Exception Code:	c000010a
 Exception Offset:	00000000000e1e80
 OS Version:	6.2.9200.2.0.0.768.101
 Locale ID:	1033
 Additional Information 1:	ac05
 Additional Information 2:	ac0507478d1c5bd693cfc4fe3987e900
 Additional Information 3:	ac05
 Additional Information 4:	ac0507478d1c5bd693cfc4fe3987e900

Asked by cowdery 8 months ago

Last reply by cowdery 8 months ago

  • Locked
  • Archived

HOW DOES A CUSTOMER GET HELP WHEN THE ACCOUNT EMAIL IS WRONG??? WE DO NOT AGREE ON PRIMARY ACCOUNT THEREFORE i cannot get into firefox!!!!!

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any c… (read more)

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any customer -- GET HELP TO FIX THE PRIMARY ACCOUNT???????

CANNOT DO ANYTHING BECAUSE FIREFOX AND I DO NOT AGREE ON THE PRIMARY ACCOUNT. NO WAY TO ACCESS MY ACCOUNT. FEELING LIKE TOTALLY REMOVING ALL FIREFOX INFO, PROGRAMS, ETC AND DUMPING THIS WHOLE MOZILLA MESS.

I really do not understand how Firefox has survived so long with NO CUSTOMER SERVICE!!!

CANNOT ACCESS ACCOUNT. CANNOT CHANGE ANYTHING. CANNOT SPEAK TO ANYONE AT MOZILLA TO FIND OUT HOW TO ACCESS MY ACCOUNT.

DAMNED GOOD THING I AM NOT NOT NOT PAYING ANYTHING FOR THIS CURRENT PIECE OF CRAP!

Maybe a gun to the computer would be the best way to eliminate the Firefox problems -- seems that way. Then on my new computer I can STAY AWAY FROM EVERYTHING FIREFOX OR MOZILLA. STUPID WAY TO TAKE CARE OF YOUR CUSTOMERS -- Oh, maybe that's my problem. I am NOT A CUSTOMER cause I don't pay you.

We are all just stupid flunkies to stay with such a dumb set up for so long (like the beginning of time).

GOOD BYE, FAREWELL, GOODNIGHT.

Asked by Cats2 11 months ago

Last reply by Paul 11 months ago

  • Archived

Computer Slowness

Terry, thanks for writing me but I even have problems when I only use a couple tabs and I rarely use Facebook or Reddit. Yet even with limited use of Firefox it inevitabl… (read more)

Terry, thanks for writing me but I even have problems when I only use a couple tabs and I rarely use Facebook or Reddit. Yet even with limited use of Firefox it inevitably expands and expands using up more and more memory until I have to exit Firefox. Is there anything I can do to limit Firefox?

Asked by michaelbrandt362 1 year ago

Last reply by Bithiah 1 year ago

  • Archived

Computer slowness

Lately I've noticed that the longer I use my Firefox browser during the day the more memory it uses up. If let alone it eventually takes up so much computer memory that e… (read more)

Lately I've noticed that the longer I use my Firefox browser during the day the more memory it uses up. If let alone it eventually takes up so much computer memory that everything on my computer slows to a crawl and I have to either exit Firefox or even reboot. Is there any way to stop this? I'm wondering if there are any Firefox features or add-ons that I can do without. I'm not looking for anything elaborate out of Firefox, just basic internet usage.

Asked by michaelbrandt362 1 year ago

Last reply by Terry 1 year ago

  • Archived

Computer Slowdown

I wrote earlier about the slowness in my computer that sometimes forces me to restart it that's happened ever since I added the Firefox Private Browsing Feature. I was a… (read more)

I wrote earlier about the slowness in my computer that sometimes forces me to restart it that's happened ever since I added the Firefox Private Browsing Feature.

I was asked about my security and I said I use Norton 360. I've also added Norton anti-tracker. Could that be causing the problem?

Thank you.

Asked by michaelbrandt362 1 year ago

Last reply by michaelbrandt362 1 year ago

  • Archived

Firefox Private Browsing

I recently added the Firefox Private Browsing feature and I believe I made a mistake. Since then my computer often slows to a crawl and I have to restart it to get it to … (read more)

I recently added the Firefox Private Browsing feature and I believe I made a mistake. Since then my computer often slows to a crawl and I have to restart it to get it to function normally. I wish to delete the Firefox Private Browsing feature to end any burden it may be on my computer. I do mean delete and not disable.

How can I remove the Firefox Private Browsing feature?

Sincerely,

Michael Brandt [email removed from public]

Asked by michaelbrandt362 1 year ago

Last reply by michaelbrandt362 1 year ago

  • Solved
  • Archived

firefox crashes at the time of start

As I translated Japanese in a translation site, an incomprehensible sentence is sorry It crashed with update and a troubleshooting mode of Firefox to have already perfor… (read more)

As I translated Japanese in a translation site, an incomprehensible sentence is sorry

It crashed with update and a troubleshooting mode of Firefox to have already performed that firefox crashed at the time of start and did not open out. Leading you goes uninstallation and down of firefox, when downloaded it, copy information from Old Firefox Data, and stick it on a profile folder in other troubleshooting information from a help, and when restore a former session, after all crash, and do not start. Sometimes start, but become the screen which cannot operate, and nothing reacts, please help me

I put the crash report number bp-add5d98d-377d-47b5-b0bd-bf6f20220715 2022/07/16 2:54

Asked by koruneri 1 year ago

Answered by koruneri 1 year ago