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create a new tab

I have updated to the latest version of Firefox browser this time. Whenever I create a new tab, the page will prompt me with a failure to load content and hope me to try … (read more)

I have updated to the latest version of Firefox browser this time. Whenever I create a new tab, the page will prompt me with a failure to load content and hope me to try refreshing to resolve it, but it does not work

Asked by 2655947662 2 months ago

Last reply by 2655947662 2 months ago

Assistance with Tab Activation Order

Hello! Can you help me sort out a little problem? I am reaching out to seek assistance with a specific issue I am encountering in the Firefox browser. In my previous bro… (read more)

Hello! Can you help me sort out a little problem? I am reaching out to seek assistance with a specific issue I am encountering in the Firefox browser.

In my previous browser, when opening new tabs, they were considered active even if I did not immediately switch to them. This behavior allowed me to open multiple tabs, for example, by using the mouse wheel to open several videos from the main YouTube page. Subsequently, when closing the main page, the videos would be available in the order they were opened, facilitating a seamless viewing experience.

Upon transitioning to Firefox, I have attempted to configure the browser to replicate this behavior using the Sidebery extension. However, even with the extension, new tabs are not recognized as active unless I explicitly switch to them, making it challenging to maintain the desired tab activation order.

I have explored various settings and experimented with the Sidebery extension but have not been successful in achieving the desired result. In contrast, the Yandex browser, with the "Switch to the previous active tab when closing a tab" option enabled, behaves in the manner I am accustomed to.

Could you please provide guidance on how I can configure Firefox to consider new tabs active immediately upon opening, regardless of whether I switch to them immediately?

I added pictures to make it clearer what I'm talking about.

Thank you for your time and assistance.

Asked by Vilian 2 months ago

Last reply by cor-el 2 months ago

Just lost hundreds of open tabs related to a months long project (this has been a problem for everyone)

It only backs up the tabs from your last close, so if you had a problem and closed twice, all your tabs are gone. There are many many easy ways to change it so this can n… (read more)

It only backs up the tabs from your last close, so if you had a problem and closed twice, all your tabs are gone. There are many many easy ways to change it so this can never happen to people anymore. Why has this not been fixed after all this time? I am a retired IT pro and this has even happened to me. It is horrible. What can users do to not have this happen, since the developers apparently can't be bothered? And please don't tell me not to keep so many tabs open JUST because the browser sucks at protecting them. Any good news appreciated. Thanks.

Asked by bywhite7 2 months ago

Last reply by cor-el 2 months ago

Ctrl+Shift+T opening new tabs instead of restoring closed ones

I'm facing a bewildering problem with Ctrl+Shift+T, which has only started in the past few hours and persisted through troubleshooting. In short, it's opening a default … (read more)

I'm facing a bewildering problem with Ctrl+Shift+T, which has only started in the past few hours and persisted through troubleshooting.

In short, it's opening a default new tab when I press that combination, rather than reopening the last closed tab, as is its normal function. The problem is not that the tabs themselves are lost -- the "Reopen Closed Tab" drop-down menu entry is still available on right-click, and seems to function as expected. Similarly, I checked about:config to see if there was a problem with sessionstore or sessionrestore, both of which are at their default settings and can't be causing this. Rather, something about the combination itself is no longer working.

I ran Firefox in Troubleshoot Mode to see if any of my settings were causing this. The problem persisted there, so that doesn't seem to be the case.

A little over a month ago, I got a new phone and synced up my desktop and mobile (Android) Firefox tabs, which I hadn't done previously. This is really the only thing I can think of that would lead to any issues, but it's impossible to match the timeframes -- I noticed this problem today, five hours ago. (The failure for ctrl+shift+t to work includes tabs that were opened from mobile sync.) I make heavy use of this keyboard shortcut and would've noticed it earlier if it started earlier.

Something about Ctrl+Shift+T itself is not properly being 'translated'. Ctrl+T works as expected (opens a blank tab), which is the same thing the Shift version is doing. Both my Ctrl and Shift keys are working fine in other respects (e.g. shift key capitalizes letters and adds special characters), so it's not keyboard hardware. It's not "inconsistent" -- it consistently works for everything else, and consistently doesn't work for this.

I'm using Firefox 122.0 on Windows 11.

Asked by vaticidalprophet 3 months ago

Last reply by cor-el 2 months ago

If I leave a Tab to look up something, and return to the tab, Firefox reloads the entire page

I have used Firefox for 10 or 20 years and have not encountered this before. New computer running Windows 11 Home. New Firefox install. If I am writing a message in any … (read more)

I have used Firefox for 10 or 20 years and have not encountered this before.

New computer running Windows 11 Home. New Firefox install. If I am writing a message in any forum or social media site, and I need to look-up some info or the name of a place or product and I use another tab to do that, when I return to the original tab, Firefox reloads the entire page again instead of just returning me to the post that was being written without reloading the entire page. It can be a severe waste of time trying to find the post I was in the middle of once the entire tab reloads when the site is a busy place with lots of new and updated posts.

I've been through Firefox settings but did not see anything that seemed to be related to this issue, but perhaps the wording/description of the needed setting wasn't clear.

Asked by dougbbn 2 months ago

Last reply by cor-el 2 months ago

Please pleeeeese add support for progressive web apps

Please add support for progressive web apps to firefox, it is the only reason why I have stopped using firefox in preference of chrome. Without this feature, we can't use… (read more)

Please add support for progressive web apps to firefox, it is the only reason why I have stopped using firefox in preference of chrome. Without this feature, we can't use websites in split screen without the search bar area eating into the web page.

Asked by Abu Khair 2 months ago

Last reply by cor-el 2 months ago

Ability to close pinned tabs using a Shortcut

I understand that as outlined [https://support.mozilla.org/en-US/kb/pinned-tabs-keep-favorite-websites-o...], pinned tabs aren't designed to be closed with ctrl+w. I wou… (read more)

I understand that as outlined [https://support.mozilla.org/en-US/kb/pinned-tabs-keep-favorite-websites-o...], pinned tabs aren't designed to be closed with ctrl+w.

I would still like that behavior though, is there a way to either assign a shortcut to that funktionality (one that I would just also map to ctrl+w) or remove the protection altogether?

I know that you can change a lot of thing sin about:config, so I have hopes that there might be something for this as well. Alternatively, do you maybe know of a plugin to allow this?

What wouldn't be useful are solutions requiring additional actions (Just unpin first, just use MMB, here is a plugin to give you a shortcut to unpin etc).

If it is just not possible right now, is it likely to become an option later on? If not it seems like a useful feature request. I understand that the current default behavior makes sense, but part of what makes firefox great and different is its customizability, so having what I want be a hidden about:config toggle feels very on brand (or even a setting in the normal settings menue - but even there it might be too niche and cause bloat).

Asked by Christoph.Langos 2 months ago

Last reply by zeroknight 2 months ago

Does having inactive tabs, such as news articles with embedded videos playing, consume data?

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite… (read more)

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite primarily browsing static pages, email, and other low-data activities, I often find my data usage higher than anticipated. The main culprit comes to mind to be videos embedded in news articles. Sometimes, with multiple tabs open, I switch to an inactive tab only to find a video playing. Although I've configured my Firefox preferences not to autoplay videos, it seems that YouTube videos still override these settings.

So, my question is, when a tab is inactive, does Firefox stop all data transfer for that tab in the background? And if not, what are the solutions to stop any background data other than continually closing all tabs?


Also, any suggestions on this topic are appreciated, especially from and to users who also live in remote areas without fiber, DSL, etc.

Asked by Terra Civis 2 months ago

Last reply by cor-el 2 months ago

Opening a link to as new tab in social media does not jump to the new tab

Starting with the most recent update, 123.0, when I ctrl-click a link in Twitter or Blue Sky, the link opens in a new tab, but Firefox does NOT jump to the tab automatica… (read more)

Starting with the most recent update, 123.0, when I ctrl-click a link in Twitter or Blue Sky, the link opens in a new tab, but Firefox does NOT jump to the tab automatically. In any other site, the browser performs as expected. My options are set correctly, and all the relevant about:config settings are set to False. Using Windows 10, 22h2.

Asked by Furhold 2 months ago

Second time I've lost all of my browser tabs - how to rescue them?

My Firefox window with 15+ tabs just crashed. I watched a YouTube video and the solution offered doesn't work. How can I restore them? And does Firefox really not have a … (read more)

My Firefox window with 15+ tabs just crashed. I watched a YouTube video and the solution offered doesn't work. How can I restore them? And does Firefox really not have a way to speak to a human being??

Just lost it.

Asked by Anne Usher 2 months ago

Last reply by jonzn4SUSE 2 months ago

erratic behaviour in windows search

If i use the Windows 11 search (for "disk management windows 11"), windows opens a new empty firefox window (apart from my default homepage). I seem to have a problem wit… (read more)

If i use the Windows 11 search (for "disk management windows 11"), windows opens a new empty firefox window (apart from my default homepage). I seem to have a problem with popups and links generally.

I have adblock/adblock plus and other add-ons, but I hvae disabled those and still get the same problem.

Asked by Anthorin 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Restoring tabs (supposed to work but won't)

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one thro… (read more)

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one through history but that's not automatic. And if I click on restoration in History it will bring up a whole bunch of old tabs not neccessarily from the last session.

I'm on the same computer as I've been for over a year, so I don't know what what the problem is. I've searched on it and tried to re-check the box for this function. But it won't apply...

Asked by Hosh Nak 3 months ago

Last reply by zeroknight 2 months ago

firefox browser

Hi Windows 11. Every time I open a new tab and make a search I get a field under the bookmarks for my google account. I do not want this. On the web it says I should go t… (read more)

Hi Windows 11. Every time I open a new tab and make a search I get a field under the bookmarks for my google account. I do not want this. On the web it says I should go to account settings and scroll down to the Linked Accounts section. I cannot find that section. Elsewhere I read that I have to do something in my google account as well. How do I get rid of the field for my google account when searching in firefox, please?

Asked by aswright47 2 months ago

Last reply by TyDraniu 2 months ago

This is a continue on previous quesiton 1440060 tread, since reply ends with Error

I've been trying to reply to my previous question here: https://support.mozilla.org/en-US/que.../1440060, but my reply ends with an error - c attached. Therefore, I'm sta… (read more)

I've been trying to reply to my previous question here: https://support.mozilla.org/en-US/que.../1440060, but my reply ends with an error - c attached. Therefore, I'm starting this new thread.

First, thank you for the answers. I have run into an issue and also have a follow-up question.

Follow up question: A while ago, I changed the autoplay settings in about:config, but I noticed they reverted to default. Do these settings reset with major browser updates? Or could it be that the settings' names changed, resulting in the default value being applied? Should I periodically check these values to ensure they haven't changed?

Issue: I updated the settings in about:config as mentioned in https://support.mozilla.org/en-US/questions/1440060 by cor-el. It appears to have stopped the autoplay of videos. However, after browsing Google News and Yahoo News articles for about 30 minutes, my browser crashes. This happens under the same usage pattern as before. The browser becomes unresponsive, and if I click on anything, I see the rainbow Apple spinning wheel. Eventually, I have to force quit the browser. See attached.

Thank you!

Asked by Terra Civis 2 months ago