Firefox Support Forum

i cannot log on to either one of my E-mail accounts, I had lost a password and got a account recover key from Mozilla that won't work either. I need help

Deanna Spencer Dream Host cannot to get the mail to go through either

I can't sign into my TracFone account on FireFox or FireFox Private Window. But I "can" sign on in Chrome. Is there someway to fix this as FireFox is my main default browser.

Thanks in advance for any advice

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which were learned previously.

After some years, they will be unable to utilize any of the technology they depend upon - they will not be able to turn on their device to make a phone call. They won't be able to locate the menu they need to utilize. Because all that changes CONSTANTLY. They will become helpless sooner than necessary. They will strain their families and the taxpayer sooner than necessary.

The only solution is for software makers to roll out, every 5 or 6 years, a "stable version" where the user interface will not change one iota for 25 years. Of course, they must still make internal updates for security and changes in the Internet Protocol layer system. The portions of the code that deal with the user must be modular to be plugged into newer hardware and communication protocols.

When someone is diagnosed with memory impairment, they will have time to learn the latest Stable Version.

This is a very fundamental change to business as usual, but there is no other solution other than continuing to balloon the cost of elder car.

In the old days this would be a call for an RFP...

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to install a newer version of MacOS.

Is there something in the advanced settings that will stop it nagging me? I now know it's not going to get any more updates, there's no need to keep telling me every 20 minutes...

(Note to the devs: a "don't remind me again" checkbox would be nice for things like this!)

HI, I'm trying to move the text to below the picture as in the screenshot of the popup (black back ground) on the non-popup pages because the mobile is not in popup, and the text is blocking the artwork as well. Is there a section to move the text outside of the picture? Thank you!

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

I'm running FF 115.8.0esr on MacOS High SIerra 10.13.6. (desktop). I generally sleep the computer rather than shutting down each day.

The problem - If I have restarted the computer or restarted FF, I can play video and audio OK. Mostly I will find that I can still play for a day or so (even having slept the computer). Then they stop. Opening a new window or a private window doesn't help, the only solution is to restart FF or the computer. All the while, I can get the same video/audio to play on Safari, and Apple iTunes is fine too. It doesn't matter what the source is - YT, Spotify BBC iPlayer, BBC Sounds and so on.

Would really like some help on this!

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla account, you must follow these steps to ensure continued operation of your account in Firefox: I have firefox 115.7.0esr (64-bit) running on a mid 2010 macBookPro with High Sierra OS 10.13.6

My question: what does this mean? Is my FF equal or older? And is a Mozilla account the same as a FF account? PLEASE help me, by explaining exactly what I'm supposed to do and HOW and reply in simple comprehensible language, I am NOT a tech/nerd/geek and already following all these numbers has given me a headache! Thanks in advance.

Why is the print on my website (angeleducators.com) so tiny in Firefox? It looks much better on Chrome and Safari.

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please?

The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...

MacBook Pro OS High Sierra Firefox version: 106.0b4

When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a couple of months. See Error Message below.. Google Chrome has NO problem pulling up the address. How can I fix this? Thank you.

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning about the website. This website is larger than Creative Market. I purchased the ability to download in a subscription there, my payments are all made on time.

Even then, I am trying to download free "daily gifts" (fonts & graphics), and this is the first time I have tried on my iMac, but FireFox does nothing, and I cannot download the .zip archive, even though I can download the image files.

I have been downloading from elsewhere across the internet just fine. I usually use FireFox because I like it better than Safari (and a lot more than Chrome or Chrome Edge), until this issue.

So, what's the deal?

I heard about restarting in safe mode, but have no idea how, I always have such an issue getting FireFox to restart for updates, already (and why doesn't it offer the button to do just that?).

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?

Why does update not update from 115.0.3 to 115.3.1esr when told to update and continues to throw up update notices? What can be done about it?

There an issue with preference panel: security settings. The vertical scroll bar disappears spontaneously to it is hard to scroll down to the memory related control elements.

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video Unavailable- We're experiencing a problem playing this video, for assistance, etc..." I pulled up Chrome and the movies are playing just fine there. I put FF in 'safe mode' and the video is playing, so what does this tell me? If I can play the movie in safe mode why not in regular mode? Keep in mind that I was watching other movies earlier in the day and nothing changed during the day, I didnt download anything new, just business as usual. So what do I do now if the vid plays in safe mode and not the regular mode?

Thanks very much for any help.