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all my bookmarks are missing

I am travelling. I used a public wi-fi and norton VPN most recently. All my bookmarks are missing, altho they did appear on the toolbar briefly in the background. So wher… (read more)

I am travelling. I used a public wi-fi and norton VPN most recently. All my bookmarks are missing, altho they did appear on the toolbar briefly in the background. So where do I find them to restore them to the toolbar?

Asked by gr8muin 4 weeks ago

  • Solved
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Partial bookmarks and Internet history missing

The computers bookmarks after September 28 and before December 1 2023 are missing as well as the internet history in the mozilla browser only. I see no possible way of re… (read more)

The computers bookmarks after September 28 and before December 1 2023 are missing as well as the internet history in the mozilla browser only. I see no possible way of restoring them. I see no way to contact mozilla directly about this either.

Asked by afastgreyhound 6 months ago

Answered by afastgreyhound 6 months ago

my computer died and my bookmarks have disappeard from mozilla

My computer died. I was using windows 10. On my new computer (windows 11) my old bookmarks are not on the mozilla browser where they used to be. Can I get them back? … (read more)

My computer died. I was using windows 10. On my new computer (windows 11) my old bookmarks are not on the mozilla browser where they used to be. Can I get them back?

Asked by brennerj71 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

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Laptop dead! New laptop, have access to old drive. How do I get bookmarks & previous windows opened

My laptop died. I purchased a new one and pulled the SSD drive from the dead laptop and hooked it up to the new laptop with a SATA to USB cable and have access to the dri… (read more)

My laptop died. I purchased a new one and pulled the SSD drive from the dead laptop and hooked it up to the new laptop with a SATA to USB cable and have access to the drive now. How do I pull all the information that was in Firefox (bookmarks, open tabs when laptop died, etc.) from the old drive to the new laptop?

Asked by dave_mellon 6 months ago

Last reply by cor-el 6 months ago

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Bookmarks Current tab

Using the menu line, if I click Bookmark>bookmark current tab, it used to bring up a box where I could edit the tab name and location of where to save that tab. Now, … (read more)

Using the menu line, if I click Bookmark>bookmark current tab, it used to bring up a box where I could edit the tab name and location of where to save that tab. Now, in Dec 2023, it bookmarks it but does not bring up this box. In order to see where the bookmark is, I have to again select Bookmark, EDIT this bookmark. Is there a setting I need to now adjust to bring up that box when bookmarking for the first time? I have W10 and updated Firefox.

Asked by OldBob2 6 months ago

Answered by TyDraniu 6 months ago

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Bookmarks gone

After update this week, my bookmarks are gone. Seems like firefox itself made an "old firefox data" binder on my desktop. It has a file called "old bookmarks". But i cant… (read more)

After update this week, my bookmarks are gone. Seems like firefox itself made an "old firefox data" binder on my desktop. It has a file called "old bookmarks". But i cant import it. Its not an HTML file. How do i import it?

And why should it be so troublesome after an update i didnt ask for?

Asked by Tophat Tophattersen 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

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Firefox 120.0.1

Ever since the automatic update to Firefox 120 my multi-row bookmarks are not working properly. The slightest movement of a bookmark on the first row will instantly flip… (read more)

Ever since the automatic update to Firefox 120 my multi-row bookmarks are not working properly. The slightest movement of a bookmark on the first row will instantly flip it down to the end of the 2nd row, and freeze all the bookmarks. I have to restart Firefox is Safe Mode to move the bookmark back where it belongs. If I drag in a new bookmark the two bookmark rows also freeze. Plus they freeze if a bookmark gets slightly jiggled but stays in place. Again, I'll have to restart in safe mode to put things back in order.

Am I the only one experiencing this?

Thanks, BH

Asked by bhdavis 6 months ago

Last reply by Terry 6 months ago

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Homepage and bookmarks gone

they disappeared one day and have not returned. Finally uninstalled fir fox and nothing came back the new homepage and bookmark arrangement is inadequate. How do I get th… (read more)

they disappeared one day and have not returned. Finally uninstalled fir fox and nothing came back the new homepage and bookmark arrangement is inadequate. How do I get the old one back?

Asked by richardranville 6 months ago

Last reply by cor-el 6 months ago

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Bookmarks menus constantly default position to "other bookmarks" position

Hello wonderful Mozilla Firefox, Could you please educate me on how I may change the default view of my bookmarks. I feel like it did not used to default to the "other b… (read more)

Hello wonderful Mozilla Firefox,

Could you please educate me on how I may change the default view of my bookmarks. I feel like it did not used to default to the "other bookmarks" in the "Manage Bookmarks" library window (ctrl+shift+o). I find it a bit annoying that it defaults all the way to the very last folder in my whole library. How to fix this? I tried to delete this folder but that is not possible. I do not need to delete, I just want for my view to default to either the very top, or possibly to remember its last accessed folder/location. Is this possible?

Thank you very much for your time and everything you do.

An avid and loyal Firefox user.

Asked by Marty 6 months ago

Last reply by Terry 6 months ago

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favourite web sites/ frequently visited

fire fox usually has one row of frequently visited /fav web sites come up on the home page, but it has stopped doing this and even when i try and add them manually it won… (read more)

fire fox usually has one row of frequently visited /fav web sites come up on the home page, but it has stopped doing this and even when i try and add them manually it wont accept them, the same when i try and boo marl a web page

Asked by info5050 6 months ago

Last reply by zeroknight 6 months ago

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Recovered Firefox data

Microsoft have recovered my data, which is bookmarks etc from an action performed by a Microsoft engineer, who inadvertently wiped my laptop. The file isn't readable to M… (read more)

Microsoft have recovered my data, which is bookmarks etc from an action performed by a Microsoft engineer, who inadvertently wiped my laptop. The file isn't readable to Microsoft, but it contains all my Firefox bookmarks etc. Would be nice to have all my bookmarks back.


Is there a Mozilla support desk I can send this file so it can be 'translated' into a readable file? Thanks

Asked by darrenallen73 6 months ago

Last reply by darrenallen73 6 months ago

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Transferring Bookmarks Toolbar on Mac

I found how to backup and transfer my normal bookmarks, however I really need to backup and transfer my bookmark toolbar, specifically on the Mac version. I can only find… (read more)

I found how to backup and transfer my normal bookmarks, however I really need to backup and transfer my bookmark toolbar, specifically on the Mac version. I can only find the PC version instructions and they don't seem to translate between OS's.

Asked by thriceness 6 months ago

Answered by thriceness 6 months ago

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bookmarks search returns 9 results

I've used Firefox forever, have a lot of bookmarks, when searching bookmarks max 9 results display. Usually can finally find by adding search criteria, but getting har… (read more)

I've used Firefox forever, have a lot of bookmarks, when searching bookmarks max 9 results display. Usually can finally find by adding search criteria, but getting hard to find. Is there a way to return more results in a search keywords than 9? Cannot find an option to to that. Thanks.

Asked by ekp4944 6 months ago

Answered by zeroknight 6 months ago

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New bookmarks I didn't add

I have noticed 3 new bookmarks I never added for 2 websites I've visited recently show up in my bookmarks bar. I did a scan with Avast One (free version) and it says no … (read more)

I have noticed 3 new bookmarks I never added for 2 websites I've visited recently show up in my bookmarks bar.

I did a scan with Avast One (free version) and it says no viruses or malware found

Any thoughts on what's adding the 3 bookmarks?

Thanks.

Windows 10 Firefox 120.0.1 64bit

Asked by aGlobetrOtterEric 6 months ago

Last reply by Paul 6 months ago

  • Solved
  • Archived

I can't locate the option to bookmark multiple tabs just the current tab

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expe… (read more)

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expected. Sometimes, the browser opens with just a new home page and the pinned and other tabs have closed. I can sometimes see the 16ish tabs in history and reopen them. More recently, I find that they are not in history as a number of tabs so I have to set them up again. This rarely happened on my old PC and if it did I would have bookmarked a group of open tabs that I used regularly.

The failsafe FF General setting is as follows: Startup, Open previous windows and tabs.

I don't know how I can stop losing my open Tabs but if I was able to bookmark all the open tabs to be used in case of a problem I would feel more secure.

How do I bookmark ALL or several my open tabs?

Asked by PhilG 6 months ago

Answered by PhilG 6 months ago

  • Archived

Can Firefox bookmarks and/or passwords be transferred from old hard drive?

I just built a new computer with all new parts and Windows 11. The old one is disassembled. I realized afterwards that I had forgotten to save the bookmarks and passwor… (read more)

I just built a new computer with all new parts and Windows 11. The old one is disassembled. I realized afterwards that I had forgotten to save the bookmarks and passwords into the formats that make importing easy. So I have the original hard drive where Firefox was located on (with Windows 10). Is there a way to copy/paste/import any folders and/or files from the original hard drive to the one on the new computer to transfer the bookmarks and/or passwords?

Asked by sunsrfsnow4me 6 months ago

Last reply by cor-el 6 months ago