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Keeping zoom levels I set on tabs between sessions.

(Following on from my other thread) Keeping things separate. [other question anbout zoom levels] Modifying the zoom works. In THIS session. Alas I am wanting this to… (read more)

(Following on from my other thread) Keeping things separate. [other question anbout zoom levels]

Modifying the zoom works. In THIS session.

Alas I am wanting this to continue in future sessions also. As is (now) I have to go to those tabs (luckily only 3) and zoom them to 133% to get the layouts correct.

Is there a way to make that zoom constant for THAT (those) tabs?

Asked by teeny_weeny 8 months ago

Last reply by teeny_weeny 8 months ago

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ESET Internet Security - Secure Browsing - Website redirection not working with Firefox

ESET Internet Security has an option to open certain sites such as financial sites in a secure browser. The sites have to be specified in a protected websites list but ot… (read more)

ESET Internet Security has an option to open certain sites such as financial sites in a secure browser. The sites have to be specified in a protected websites list but otherwise going to those sites automatically opens up a secured browser as long as the sites are https sites.

This worked until recently (within the last couple/few months). I just spent an hour and a half with the ESET support chat and we narrowed it down to Firefox.

When setting Edge as the default browser the sites open in the protected browser just fine. But when Firefox is set as default the browser redirection doesn't work.

I suspect this is mostly going to be on ESET to fix but I was wondering if anyone else had seen this happening and was aware of a fix. This is happening on all of my family's PCs that run Firefox (6).

Secure browser automatically works fine when using Edge but not when using FF.

Asked by nbrk911 8 months ago

Last reply by nbrk911 8 months ago

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DNS over HTTPS oddities: fallback, TRR mode

After a recent change of my website's name registrar, Firefox (both on Linux and Android) has been running into issues finding the server/address. I suspect this has some… (read more)

After a recent change of my website's name registrar, Firefox (both on Linux and Android) has been running into issues finding the server/address. I suspect this has something to do with DNS, whether it be DNS over HTTPS (DoH) or otherwise.

Specifically, this seems to happen when DoH is on (as shown by about:preferences#privacy). I have confirmed that `curl --doh-url <cloudflare DNS query> <my website>` also fails to resolve the request.

This leaves me with a few outstanding questions:

  • Do I have any control of whether the DoH request fails? Is this something I can fix through my host or name registrar?
  • The TRR mode shown in about:preferences#privacy appears to be different than the one shown in about:config (2 versus 0, respectively).
  • Shouldn't Firefox be falling back to normal DNS? I have confirmed via `curl` that my website works fine over https.

Firefox and curl results for Linux confirmed on two machines on the same network.

Asked by gabriel.h.brown 8 months ago

Answered by gabriel.h.brown 8 months ago

  • Archived

How to get rid of Hello Pin for opening Firefox in Windows 11

New Laptop, new Windows 11 - and running permanently into the issue of having to sign into windows security, when trying to open Firefox. If I click it away - it provides… (read more)

New Laptop, new Windows 11 - and running permanently into the issue of having to sign into windows security, when trying to open Firefox. If I click it away - it provides me with the firefox browser but its original set up. To get to "my firefox browser" set up I have to log in. I cannot find anywhere in the Microsoft settings the possibilty to remove Firefox from this requirement. I have tried to unstall and reinstall Firefox, also reset Windows security (which is a joke - as nothing is reset). Can you tell me how to get ridd of this - so that I simply can open the Firefox browser without having to fall each time over Windows Hello. (I have tried to unsign from Hello and use on the classical password sign in - no hope - still asking then for the MS password). Firefox is in some super secure vault - and I would like to get it out of there.

Asked by islandsheep 8 months ago

Last reply by islandsheep 8 months ago

  • Archived

saved logins appearing as a dropdown box

I didn't know if this needed to be in Privacy and Security Settings or Cookies, so please feel free to move this to wherever it fits best. Here is my problem. I have sa… (read more)

I didn't know if this needed to be in Privacy and Security Settings or Cookies, so please feel free to move this to wherever it fits best. Here is my problem. I have saved logins on a lot of sites that all work perfectly. There are several websites that I have multiple accounts that all have their login credentials saved. My problem is that there is one specific website that until recently was operating just fine, but in the last week has started a nuisance issue. When I log into the website I select the login profile I need and everything starts off just fine. About 5 minutes later, whatever I am working on gets hijacked by a dropdown appearing in the upper corner of the screen that lists the six logins that I have for that website. If I continue to try typing, nothing happens (as in, the dropdown list stays there and whatever form I was typing on no longer has any data being entered). If I press ESC, the dropdown list goes away but it also closes down the form I was using. If I use the mouse and click anywhere on the screen, then the dropdown list goes away and I can continue using the form I have open. About 5 minutes later, or if I open up a new form, the dropdown list comes back and I have to do this all over again. I have talked to IT of the website and they stated that they have never seen this issue before. Other users that also use Firefox have never mentioned this to them before. Is there a setting that I need to change? Do I need to clear the cookies for this website? Do I need to just delete all of the saved login information and then re-save it? Thank you for your help.

Asked by taylor.benjamin.a 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Solved
  • Archived

Logging on to website accounts.

I have been using Firefox as my default browser in Windows for a number of years without problems until recently. However I now find that, when I log on to sites where I… (read more)

I have been using Firefox as my default browser in Windows for a number of years without problems until recently. However I now find that, when I log on to sites where I have accounts, I am not automatically signed in. When I select sign in I am taken to a sign-in page where, on some accounts, , my usernames and passwords are already filled in. I have tried following Firefox guidelines with regard to settings and options, all to no avail. Can you assist me please.

Asked by grtate 8 months ago

Answered by Terry 8 months ago

  • Solved
  • Archived

Recovering bookmarks after catesrophic loss and forgetting password

Hi Mozilla Team, I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on… (read more)

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

Asked by jeanferrantestudio 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

  • Solved
  • Archived

I can't find how to edit a post if I see I made a mistake after posting.

Sorry, I know this is off topic, but I can't find how to edit a post after I posted it. The usual way is you click on the three dots (upper right) and you get an EDIT op… (read more)

Sorry, I know this is off topic, but I can't find how to edit a post after I posted it.

The usual way is you click on the three dots (upper right) and you get an EDIT option. All they do here is offer an option to QUOTE the post.

Also - while I have you: Posting links: I posted a couple LOCAL LINKS as I have a couple of threads and they appeared but when you clicked on them `404 - not found`.

Asked by teeny_weeny 8 months ago

Answered by James 8 months ago

  • Solved
  • Archived

Firefox 116.0.3 (64-bit) do not paste in whatsapp web and other applications

Firefox 116.0.3 (64-bit) do not paste in whatsapp web and other applications exemple I copy an image and want to past it in whatsapp web nothing but it work in brave brow… (read more)

Firefox 116.0.3 (64-bit) do not paste in whatsapp web and other applications exemple I copy an image and want to past it in whatsapp web nothing but it work in brave browser...

Asked by belchech 8 months ago

Answered by belchech 8 months ago

  • Archived

I have A version of Firefox which is "managed by your organization."

I want the version (which i assume is the ESR one) OFF my computer. I have downloaded a "regular version" (116.0.3) and have followed all instructions I have found on th… (read more)

I want the version (which i assume is the ESR one) OFF my computer. I have downloaded a "regular version" (116.0.3) and have followed all instructions I have found on this site. It gets to a point and says it can't find the file. There is no README or Install file in the download so I am stuck. Please help me because I want the ESR version GONE!!! Thanks for any help! R

Asked by mrgta672004 8 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

fire fox tabs crashing regularly

Firefox tabs have been crashing regularly for me, onedrive and monday.com is where I see it the most but happens elsewhere. Here are a few of the more recent bug reports.… (read more)

Firefox tabs have been crashing regularly for me, onedrive and monday.com is where I see it the most but happens elsewhere. Here are a few of the more recent bug reports.

bp-0885cac3-78b6-48ae-83b0-9e4490230829 bp-0c108319-8c19-4289-bfdc-011930230829 bp-adb75634-b12b-4e52-a381-d4d1c0230825

Asked by jrjbb.23 8 months ago

Last reply by jonzn4SUSE 7 months ago

  • Solved
  • Archived

Weird symbols

I am using Windows 11 and Firefox 116.0.3. Some characters like ‘ ’ “ ” — become weird symbols in Firefox when I copy and paste text containing them to html source text … (read more)

I am using Windows 11 and Firefox 116.0.3. Some characters like ‘ ’ “ ” — become weird symbols in Firefox when I copy and paste text containing them to html source text file. This started happening earlier this month, never happened before. Why is this happening now?

Asked by the.pelican.web 8 months ago

Answered by the.pelican.web 8 months ago

  • Archived

Ad blocker interferes in work

I cannot use my laptop to access my company network. The network keeps displaying "turn off your ad blocker". I must access the company network in order to accomplish my… (read more)

I cannot use my laptop to access my company network. The network keeps displaying "turn off your ad blocker". I must access the company network in order to accomplish my work. Can I disable ad blocker or grant access to the Keller Williams network? Please don't send me to Chrome !!!

Asked by Oscar 8 months ago

Last reply by Terry 8 months ago

  • Archived

Is there a way to disable asking where to save downloads?

I know I could use an addon like RunWith to download files to the Downloads folder without it asking where to save them, but I want files downloaded through Firefox the o… (read more)

I know I could use an addon like RunWith to download files to the Downloads folder without it asking where to save them, but I want files downloaded through Firefox the official way. I have “Always ask where to save files” unchecked in settings, but that doesn’t do anything.

Asked by Oneechan69 8 months ago

Last reply by Oneechan69 8 months ago

  • Solved
  • Archived

New York Times Articles Won't Load

New York times articles briefly load and then disappear on one iMac. I think it is associated with the fact that the New York Times ads are missing or haven't loaded on t… (read more)

New York times articles briefly load and then disappear on one iMac. I think it is associated with the fact that the New York Times ads are missing or haven't loaded on that iMac. On our other iMac, New York Times articles load fine and the ads are present. I've looked in the Firefox settings on both and can't find any significant differences differences that would create this problem.

Asked by ed121 8 months ago

Answered by chris_mtl 8 months ago

  • Archived

Unable to whitelist websites in the settings menu

As a Firefox user, I want to be able to whitelist websites as they continue to be impermissible to people using their website without having to give up all privacy, such … (read more)

As a Firefox user, I want to be able to whitelist websites as they continue to be impermissible to people using their website without having to give up all privacy, such that their website works.

Replication Steps: 1. Open Firefox Browser 2. Go to top left and click hamburger icon (3 horizontal lines) in top right under the close option 3. Click Settings 4. On left side click privacy and security 5. Locate permissions in the submenu 6. Location -> Settings 7. Add website into search bar and hit enter to add to whitelist

Current Result: Cannot add to whitelist and cannot utilize website with browser. Will be forced to use competitions browser.

Expected Result: Site would be added to whitelist and therefore allow use of a site that is arbitrarily adding forced location permissions because vpns are well... hurting their bottom line to be frank.

Asked by Kyuketsuki 8 months ago

Last reply by zeroknight 7 months ago

  • Solved
  • Archived

Browser managed by my organization

Greetings Firefox Support/CommunityL While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed… (read more)

Greetings Firefox Support/CommunityL

While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed by your organization". Problem is that I don't belong to any organizations or enterprises having anything to do with my online life. I have been hacked in the past and am paranoid when I see something that doesn't make sense. When I click on the link (trusting that it is indeed from you), it takes me to your Enterprise Policy page showing the following:


Active Policy Name Policy Value

DNSOverHTTPS Enabled false Locked true

I always use secure DNS (DOH or DOT) on everything - network adapters, routers (except the ISP one whose default I can't figure out to circumvent) etc. but on the browser setting pages I am only given the option of having it off: the default, increased, and max protection options are greyed out and cannot be chosen. I guess that explains the policy values but who locked it? My only guess is that is use a Surfshark VPN and realize that in so doing I am using Surfshark's DNS servers but I believe I had this problem before using the VPN. Any help would be greatly appreciated. Thanx.

Pat Ford - dpfmd@msn.com

Asked by D. Patrick Ford, MD 8 months ago

Answered by cor-el 8 months ago

  • Archived

what's in Firefox's {Profile Directory}/storage/default?

mine is 330 MB. Has folders like http++website.org and https+++accounts.google.com^userContextId=8 and moz-extension+++81bd8d4f-66b4-4320-a211-143290de74c5 … (read more)

mine is 330 MB. Has folders like http++website.org and https+++accounts.google.com^userContextId=8 and moz-extension+++81bd8d4f-66b4-4320-a211-143290de74c5

Asked by Mozilla cheese 8 months ago

Last reply by cor-el 8 months ago