Firefox Support Forum

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla account, you must follow these steps to ensure continued operation of your account in Firefox: I have firefox 115.7.0esr (64-bit) running on a mid 2010 macBookPro with High Sierra OS 10.13.6

My question: what does this mean? Is my FF equal or older? And is a Mozilla account the same as a FF account? PLEASE help me, by explaining exactly what I'm supposed to do and HOW and reply in simple comprehensible language, I am NOT a tech/nerd/geek and already following all these numbers has given me a headache! Thanks in advance.

My Norton virus detection software regularly finds viruses and Trojan horses in the directory: C:\program files\Mozilla Firefox Why?

It seem to happen after using Facebook or more often Craigslist. I tried putting a read only attribute on this directory, but it still happens.

Norton then requires a reboot. So it is a hassle.

Does anyone have any ideas as to what is going on?

Hello. It seems that Google has created a way of "dealing with" Firefox's automatic removal of the page seeking one's acceptance or rejection of cookies. Each time I refresh the page, the accept/reject cookies pop-up briefly flicks on-screen but then disappears and one is back at the consent page:

https://consent.google.com/m?continue=https://maps.google.com/maps&gl=GB&m=0&pc=m&uxe=eomtm&cm=2&hl=en&src=1

So as things are, I cannot access the consent page to either reject or accept the cookies, and therefore I cannot get past the consent page and into googlemaps.

Google may be aware of Firefox's way of "dealing with" the consent page and has found a way of making it impossible for people to proceed to use of the googlemaps website.

Hi all:

If a paste a URL and press enter, sometimes the Enter key does nothing. I have to choose option "Paste and Go" instead. It is annoying.

This does not happen always, only sometimes. I haven't been able to reproduce it on demand.

I am using Ubuntu MATE 22.04.3 . I have been using Firefox for many years, and I have never had this issue until many months ago, when it started.

The theme is "Light" from Mozilla.

The only extension I have installed is uBlock Origin.

I have seen other users complaining about a similar problem, like for example:

https://support.mozilla.org/en-US/questions/1208635

Therefore, I am guessing that something is iffy in this area. Is there anything I could do to pin-point this issue? For example, I could enable some option to increase console output.

Thanks in advance,

 rdiez

On homesnap web site I get a pop-up window for homes.com. I can't get back to homesnap & I can't get rid of the window to redirect to homes.com. What can I do? Thanks

My main page in eBay is only loaded when using Firefox trouble shoot mode. In regular mode the page hangs, only the headers are loaded, no detail lines.

Please enable whatever that functionality elsewhere.