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my website jimmchughphotographs is nolonger loading on Firefox or my computer, saying it's not secure.

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just notic… (read more)

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just noticed the blank screen on my computer tonight. Is it Firefox, my computer, how to fix. Thanks, Jim McHugh [email removed from public forum] but [email removed from public forum] may be best email at moment.

Asked by jim372 1 day ago

Last reply by cor-el 17 hours ago

primary password

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary p… (read more)

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

Asked by youssefaref0 1 day ago

Last reply by cor-el 17 hours ago

Lost passwords and bookmarks

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (b… (read more)

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Asked by kenhirschkop 1 month ago

Last reply by Randy C. 21 hours ago

I would like someone to take control of my PC to check if I have setup Firefox completely? Please Pensioner this is all new to me, thank you.

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where t… (read more)

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where to or how to get to any of the pages in Firefox to check if I have correctly secured my PC? Please would someone be kind to take control of my PC and check for me please? I would be most grateful for you kind assistance herewith.

Many thanks to all those who take the time out to assist others, we appreciate your time and kindness.

Thank you

Asked by lyndar1 1 day ago

Last reply by thesilverhornet 1 day ago

Disable Recent Bookmarks from bookmarks menu

I am attempting to disable the Recent Bookmarks section from the bookmarks menu in Firefox Windows version 111. The main solution that's been suggested in the past is to … (read more)

I am attempting to disable the Recent Bookmarks section from the bookmarks menu in Firefox Windows version 111. The main solution that's been suggested in the past is to use about:config and change browser.bookmarks.showRecentlyBookmarked to false.

This setting appears to be ignored in my version as changing it has no affect.

Any other steps?

Asked by sarashinai 1 day ago

Yahoo Mail

Yahoo Mail will no longer allow me to get to their site without I put them in both Tracking Protection Exception and Cookie Exception. Is there a way to stop them from th… (read more)

Yahoo Mail will no longer allow me to get to their site without I put them in both Tracking Protection Exception and Cookie Exception. Is there a way to stop them from this? I'm on a Mac Mini (2018) Intel. I have my "Settings" in "Privacy & Security" set to - Custom: Cross-Site Tracking Cookies and Isolate other Cookies. I have had it set this way or similar with Yahoo Mail and all other sites for probably over 15 years.

Asked by Saneman 1 day ago

When will TLS 1.0 won't be supported without exception?

Hi Firefox team, I searched online about TLS 1.0 support history events. Looks like Firefox previously (around year of 2020) stopped supporting TLS 1.0, but later re-ena… (read more)

Hi Firefox team,

I searched online about TLS 1.0 support history events. Looks like Firefox previously (around year of 2020) stopped supporting TLS 1.0, but later re-enable it to support some goverment TLS 1.0 website for COVID reason.

We now have a website(based TLS 1.0). That site is no longer available on Chrome, but it's still available on latest Firefox version by today(Mar 21, 2023). I'd like to know do you have a plan to officially stop supporting TLS 1.0 website again without exception? If so, when will it happen?

Thanks

Asked by renyinick2 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

I got a "Secure connection failed during a connection to duckduckgo.com. I am using WIN xp and Mypal browser. What do I do now? If I click on Firefox, I get the same message

I got a "Secure connection failed during a connection to duckduckgo.com. I am using WIN xp and Mypal browser. I get the same message if I try Firefox. What do I do now? … (read more)

I got a "Secure connection failed during a connection to duckduckgo.com. I am using WIN xp and Mypal browser. I get the same message if I try Firefox. What do I do now?

Asked by neuend1 1 day ago

Last reply by TyDraniu 1 day ago

Account recovery key

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happeni… (read more)

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happening?

Asked by Charli 5 months ago

Last reply by Moshe 1 day ago

Getting a list of saved logins

Firefox is my default browser. I am sure that I have literally dozens of site logins that use my primary email address as the ID or as a recovery email (including Firefox… (read more)

Firefox is my default browser. I am sure that I have literally dozens of site logins that use my primary email address as the ID or as a recovery email (including Firefox itself). I now want to use a different email address (gmail or something more generic), since there's a slight possibility that my current email provider may not exist in the future. Is there a way to get Firefox to give me a complete list of all website logins that use this specific email address? (I don't care about passwords, I just need to know which sites I have to change.)

Asked by cmills31 2 days ago

Last reply by cor-el 1 day ago

autotfill for credit card disappeared.

autofill for credit card not longer available. I had it for some time, but within the last week or two, it disappeared, and there is no longer an option under privacy/sec… (read more)

autofill for credit card not longer available. I had it for some time, but within the last week or two, it disappeared, and there is no longer an option under privacy/security settings in the browser.

Asked by juniper1pat 2 days ago

Last reply by juniper1pat 1 day ago

  • Solved

How do I get rid of the clicking and little "sticks" that start to block up the window where I want to write a place to ask a question?

I am trying to block out the new little "stick marks" that post while I try to log on to a site that that I need to "google" and log on to. I tried to sign out of all th… (read more)

I am trying to block out the new little "stick marks" that post while I try to log on to a site that that I need to "google" and log on to. I tried to sign out of all the "outside sites" that want to log on, but there are sites that I need to log on to and have done this in the past. I usually go to these sites because they are important to my transacting business, accessing my bank, places I pay my bills, etc. If I want to get to these and order or pay a bill, I have to unblock each one of them??? How do I do that? If a credit company wants to contact me, they cannot do this even if we have contacted each other previously? Really?

How do I undo this already-marked system and get out of it? As you can guess, I am old and not up with the times. Please simplify your answers so a not-technical person can understand it.

Asked by mfbgarza 2 months ago

Answered by mfbgarza 1 day ago

Computer name

When I log into my bank account and verify via a security code, it will ask me to save my Device Name. The problem is Firefox responds as "My Firefox 03/21/2023 01:34 PM"… (read more)

When I log into my bank account and verify via a security code, it will ask me to save my Device Name. The problem is Firefox responds as "My Firefox 03/21/2023 01:34 PM" instead of my real computers name. Since the time always changes, even if I save it, it will never be unique. That means I will be asked to verify every time I log in. How can I make Firefox present my computer name instead of "My Firefox" followed by a date and time stream?

Asked by Rudy 1 day ago

2FA security code autofill in Firefox for Mac?

The one killer feature Safari on a Mac has that keeps me from fully embracing Firefox is its integration with Messages for two factor security codes sent via text. In Sa… (read more)

The one killer feature Safari on a Mac has that keeps me from fully embracing Firefox is its integration with Messages for two factor security codes sent via text. In Safari, you don't have to jump over to Messages to copy and comeback to paste the code into the field. A box drops down under the field you can click on to autofill the code right there on the webpage.

Does Firefox have this ability somewhere or are there plans to add it soon? I seem to have read that Apple allows third party apps to add this integration since Big Sur.

Asked by AUTigers 1 day ago

Firefox extension management via Intune

Hi All, We need to manage Firefox extension based on this mozilla documentation https://github.com/mozilla/policy-templates#extensionsettings in gpo it is working as exp… (read more)

Hi All, We need to manage Firefox extension based on this mozilla documentation https://github.com/mozilla/policy-templates#extensionsettings in gpo it is working as expected. in Intune https://github.com/mozilla/policy-templates#windows-intune-50

OMA-URI:

./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Extensions/ExtensionSettings Value (string):

<enabled/> <data id="ExtensionSettings" value=' {

 "*": {
   "blocked_install_message": "Custom error message.",
   "install_sources": ["https://yourwebsite.com/*"],
   "installation_mode": "blocked",
   "allowed_types": ["extension"]
 },
 "uBlock0@raymondhill.net": {
   "installation_mode": "force_installed",
   "install_url": "https://addons.mozilla.org/firefox/downloads/latest/ublock-origin/latest.xpi"
 },
   "https-everywhere@eff.org": {
   "installation_mode": "allowed"
 }

}'/>


it is not working. event log shows: MDM ConfigurationManager: Command failure status. Configuration Source ID: (A99D19EE-CBD9-4A8B-8831-06E2299A3D22), Enrollment Name: (MDMDeviceWithAAD), Provider Name: (Policy), Command Type: (Add: from Replace or Add), CSP URI: (./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Extensions/ExtensionSettings), Result: (The system cannot find the file specified.).

Can you help me with this, please?

Thank you Michael

Asked by Michael 1 day ago

Lost access to our store account and cannot update our Browser Extension anymore

Hi there, I am the product manager of a browser extension on your store Our former CTO has lost access to the store a while ago (we no longer find the two-steps authent… (read more)

Hi there,

I am the product manager of a browser extension on your store

Our former CTO has lost access to the store a while ago (we no longer find the two-steps authentification device and we have lost the backup codes as well), which means that we can no longer update our browser extension because we can no longer login as the admins of that product.

I know that you indicate in your documentation - see screenshot - that you cannot help if we no longer have the backup codes. But I prefer to contact you anyway because we are currently blocked and can no longer manage our own product.

Please, would it be possible to get in touch with me and indicate the next steps recommended to us?


Best wishes,

Anthony

Asked by anthony.b 3 days ago

Last reply by cor-el 2 days ago

  • Solved

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (read more)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Asked by jkl123 3 months ago

Answered by Chris 3 months ago

  • Solved

Remember search and form history

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again. After logging out and back in t… (read more)

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again.

After logging out and back in the setting is disabled again. I've removed all plugins and extensions I've added and the issue persists.

I've tried Places Database : Verify Integrity but the issue persists on very Restart or loggin. In the past I've even removed FireFox with a 3rd party uninstaller to remove all remnants of FF but, as a very long term user of FF (right from the early Win XP days), this issue pops up from time to time and it's really starting to become extremely annoying.

Apart from Refreshing FF or the total nuke and reinstall option, what else can be done to stop this issue?

Thanks.

Asked by workshop3 3 months ago

Answered by jscher2000 - Support Volunteer 6 days ago