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Unreadable / garbled / distorted text rendering?

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82). Tested on following browsers: Firefox 114.0.2 (64-bit) Fire… (read more)

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82).

Tested on following browsers:

  • Firefox 114.0.2 (64-bit)
  • Firefox Developer Edition 115.0b9 (64-bit)
  • Firefox Nightly 116.0a1 (2023-06-30) (64-bit)

See attached screenshot when I visited reStructuredText Quick Reference documentation[1] using a Private Window from a new Firefox Profile.

How can I further investigate or fix this issue?

[1]: https://docutils.sourceforge.io/docs/user/rst/quickref.html

Asked by Leonard L. 10 months ago

Answered by cor-el 10 months ago

  • Archived

My 1Password extension (desktop app required) has stopped working in Firefox

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension Today, for reasons unknown, my 1Password extension, (an old and non-updatab… (read more)

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension

Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page.

I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser).

This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared.

Anything that I might be able to do to get 1Password working?

Asked by Tom_Young 11 months ago

Last reply by JPKirkpatrick 7 months ago

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I can no longer access my email account on Xfinity

After probably more than a decade using Firefox, I suddenly cannot access my email on Xfinity. Now I have to use Chrome to get to my email. The message I get is: Secur… (read more)

After probably more than a decade using Firefox, I suddenly cannot access my email on Xfinity. Now I have to use Chrome to get to my email. The message I get is:

Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

I looked at the Help for this and couldn't understand any of it; besides which, the help didn't have this specific error; instead mentioned 2 other types of error: SSL ERROR RX MALFORMED HANDSHAKE and SSL ERROR UNSUPPORTED VERSION

Asked by resdreich 10 months ago

Last reply by jonzn4SUSE 10 months ago

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Firefox won't let me connect to my Xfinity email.

I'm getting this message: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERRO… (read more)

I'm getting this message:

Secure Connection Failed

An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

when I try to connect to my Xfinity email. Can't imagine what happened to the authenticity.

Asked by Mary Kay 10 months ago

Last reply by cor-el 10 months ago

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  • Archived

Managed by organisation - no Mozilla policy

I recently noticed that in the settings it says "Your browser is being managed by your organisation". The certificate "ImportEnterpriseRoots" seems to be affected. I hav… (read more)

I recently noticed that in the settings it says "Your browser is being managed by your organisation". The certificate "ImportEnterpriseRoots" seems to be affected. I have seen guides saying to delete a registry key but I do not have a Mozilla folder in my policies.

It is worth noting I do run two anti virus software. Kaspersky total security and gridinsoft anti malware. Just wondering if there is a way to permanently remove this or if its just a side affect of my anti virus software.

Thanks

Asked by ETERNALVOID 11 months ago

Answered by TyDraniu 11 months ago

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Update to 114.0.2

After the Firefox update to 114.0.2 on my WIndows 10 desktop computer, the display of the Google Voice website became all garbled and vertical scrolling stopped working,… (read more)

After the Firefox update to 114.0.2 on my WIndows 10 desktop computer, the display of the Google Voice website became all garbled and vertical scrolling stopped working, making it impossible to read new next messages. My laptop, which has been turned off and has not taken the update, is still running the previous version and does not have the problem. I'm wondering if others have had the same issue.

Asked by Jeff B 11 months ago

Answered by Jeff B 11 months ago

  • Archived

Firefox can’t establish a websocket connection to the server

Hi, I am working on websocket with javascript and php. Let me share my code here: index.php is: <!DOCTYPE html> <html> <head> <… (read more)

Hi, I am working on websocket with javascript and php. Let me share my code here:

index.php is: 

    <!DOCTYPE html>
    <html>
    <head>
      <title>WebSocket Chat</title>
        <meta http-equiv="Content-Security-Policy" content="default-src *; style-src 'self' 'unsafe-inline'; script-src 'self' 'unsafe-inline' 'unsafe-eval'; connect-src 'self' cstechnologyindia.com:8080">

    </head>
    <body>
      <b>WebSocket Chat</b>
      <div id="chatBox"></div>
      <input type="text" id="messageInput" placeholder="Type your message..." />
      <button id="sendButton">Send</button>

      <script>
        const socket = new WebSocket('wss://cstechnologyindia.com/websocket1');

        // Function to save message on the server
        function saveMessage(message) {
          const xhr = new XMLHttpRequest();
          xhr.open('POST', 'save-message.php');
          xhr.setRequestHeader('Content-Type', 'application/json');
          xhr.send(JSON.stringify({ message: message }));
        }

        // Function to fetch messages from the server
        function fetchMessages() {
          const xhr = new XMLHttpRequest();
          xhr.open('GET', 'fetch-messages.php');
          xhr.onreadystatechange = function() {
            if (xhr.readyState === XMLHttpRequest.DONE) {
              if (xhr.status === 200) {
                const messages = JSON.parse(xhr.responseText);
                const chatBox = document.getElementById('chatBox');
                messages.forEach(function(message) {
                  const messageElement = document.createElement('div');
                  messageElement.textContent = message.fname;
                  chatBox.appendChild(messageElement);
                });
              } else {
                console.log('Error fetching messages:', xhr.status);
              }
            }
          };
          xhr.send();
        }

        // Event listener for receiving messages from the server
        socket.addEventListener('message', function(event) {
          const message = event.data;
          const chatBox = document.getElementById('chatBox');
          const messageElement = document.createElement('div');
          messageElement.textContent = message;
          chatBox.appendChild(messageElement);
        });

        const sendButton = document.getElementById('sendButton');
        sendButton.addEventListener('click', function() {
          const messageInput = document.getElementById('messageInput');
          const message = messageInput.value;
          socket.send(message);
          messageInput.value = '';

          // Save the sent message on the server
          saveMessage(message);
        });

        // Fetch messages when the page loads
        fetchMessages();
      </script>
    </body>
    </html>


server.php is: 

    <?php
    require 'vendor/autoload.php';

    use Ratchet\MessageComponentInterface;
    use Ratchet\ConnectionInterface;
    use Ratchet\Server\IoServer;
    use Ratchet\Http\HttpServer;
    use Ratchet\WebSocket\WsServer;
    use Symfony\Component\HttpFoundation\Request;

    class Chat implements MessageComponentInterface {
      protected $clients;

      public function __construct() {
        $this->clients = new \SplObjectStorage;
      }

    public function onOpen(ConnectionInterface $conn) {
        $request = $conn->httpRequest;

        // Handle the WebSocket handshake here
        // You can perform any necessary checks or validation before accepting the connection

         // Example: Check if the WebSocket upgrade header is present
        if (!$request->hasHeader('Upgrade') || strtolower($request->getHeader('Upgrade')[0]) !== 'websocket') {
            // Close the connection if the Upgrade header is missing or incorrect
            $conn->close();
            return;
        }
         // Example: Check if the request contains the expected WebSocket version
         if (!$request->hasHeader('Sec-WebSocket-Version') || $request->getHeader('Sec-WebSocket-Version')[0] !== '13') {
            // Close the connection if the WebSocket version is not supported
            $conn->close();
            return;
         }
         // Example: Check other necessary conditions
         // Store the connection
         $this->clients->attach($conn);
       }
      public function onMessage(ConnectionInterface $from, $msg) {
        $message = htmlspecialchars($msg);
        foreach ($this->clients as $client) {
          $client->send($message);
        }
       }
      public function onClose(ConnectionInterface $conn) {
        $this->clients->detach($conn);
      }
      public function onError(ConnectionInterface $conn, \Exception $e) {
        echo "An error has occurred: {$e->getMessage()}\n";
        $conn->close();
      }
     }
     $chat = new Chat;
     $server = IoServer::factory(
      new HttpServer(
        new WsServer($chat)
      ),
      8080
    );
    $server->run();

The websocket is working all the browser except only firefox. It gives error: Firefox can’t establish a connection to the server at wss://cstechnologyindia.com/websocket1.

I am trying to solve it from past 2 days. I'm using a shared hosting. The hosting provider is saying that everything is perfect from our side. Now I'm hopeless. Please solve my problem anyone. Please check added image. Also I've valid https certificate. Please check attached image.

Asked by vinubangs 11 months ago

Last reply by vinubangs 11 months ago

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Noto Hieroglyphics shifted up with writing-mode: vertical-lr;

When using Noto Sans Egyptian Hieroglyphics font and writing-mode: vertical-lr; the characters appear shifted up by ~10%, thus appearing partially outside their parent el… (read more)

When using Noto Sans Egyptian Hieroglyphics font and writing-mode: vertical-lr; the characters appear shifted up by ~10%, thus appearing partially outside their parent element. All hieroglyphics do this (here using (U+13000)), but only with Noto font.

Tested on versions 114.0.2 and 79.0esr, on different machines, new installs, old installs, even the mobile version. Chromium-based browsers don't have the issue. Images show character inside a div (with borders), the same character highlighted, and Chrome screenshot for comparison. TO REPRODUCE just import and set Noto Sans Egyptian Hieroglyphics and writing-mode: vertical-lr/vertical-rl/tb/tb-rl. A bordered div around the characters might be useful.

Asked by damian.dbcz 10 months ago

Answered by damian.dbcz 10 months ago

  • Archived

Downloads>Save File to always on...

Hello Mozilla Support Team, Since one of the last updates firefox Download Setting seems not work properly... Into Settings > Files and Applications > Downlods &… (read more)

Hello Mozilla Support Team,

Since one of the last updates firefox Download Setting seems not work properly...

Into Settings > Files and Applications > Downlods > Save files to option is ALWAYS on, even when "Aways ask you where to save files" option box is checked. When I open a PDF in view mode with Firefox, it automatically download it to the location described into "Save Files to"..in my case Desktop. It seems that the "Save Files to" option doesn't gray out when "Always ask..." option box is checked.

Do you have any idea why I can't chose just one of the two options?

Thanks for you help...

Alex

P.S. Attached screenshot...

Asked by Alex 10 months ago

Last reply by zeroknight 8 months ago

  • Archived

Gmail sidebar calendar missing

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the… (read more)

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the calendar icon but fails to load. The other sidebar apps are functional. I can load my full calendar in a new tab with issue. Signed into my Gmail account on Chrome and Safari and the sidebar displays as it should.

Asked by reuschebob 11 months ago

Last reply by alec.fredericks 10 months ago

  • Archived

AGAIN, HOW can we REMOVE OLD, unused Email addresses from autofill?? This time PLEASE provide a accessable answer

I have seen this question "answered" but I am unable to get the "answer". How CAN I REMOVE an OLD EMAIL ADDRESS from autofull? WHY is the "answer" not available? I have… (read more)

I have seen this question "answered" but I am unable to get the "answer". How CAN I REMOVE an OLD EMAIL ADDRESS from autofull? WHY is the "answer" not available? I have changed ALL of my email addresses in "Logins & Passwords" for autofill but somewhere the others are HIDING & still being used by autofill.

WHERE ARE THOSE UNUSED, EMAIL ADDRESSES FOR AUTOFILL HIDING?

I am sick and tired of having to keep changing the email address in online forms as autofill keeps using the old, unavailable email address I no longer have access to. WERE ARE the autofull email addresses HIDING?

WHY can't I remove Email addresses for autofull I can no longer use?

WHERE ARE THOSE AUTOFILL EMAIL ADDRESSES HIDING??????

It is very frustrating to see that this question has been "answered" but the "answer" is not available, there is NO LINK to the "F" "answer"!!!

Asked by sheila 10 months ago

Last reply by cor-el 10 months ago

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British Airways enable cookies page essential cookies greyed out so can't log in

British Airways enable cookies page, essential cookies greyed out so can't log in. The other three cookie choices are live and ticked. This problem has been here for wee… (read more)

British Airways enable cookies page, essential cookies greyed out so can't log in. The other three cookie choices are live and ticked. This problem has been here for weeks - can anyone suggest what is wrong?

Asked by elsfield 11 months ago

Answered by jonzn4SUSE 11 months ago

  • Archived

Trojan Warning from windows defender

Im very worried, today (8th of june) I got a trojan warning from windows defender. the contamination affected this file path : file: C:\Users\(my name)\AppData\Roa… (read more)

Im very worried, today (8th of june) I got a trojan warning from windows defender. the contamination affected this file path :

file: C:\Users\(my name)\AppData\Roaming\Mozilla\Firefox\Profiles\owhmdxi4.default-release\extensions\langpack-en-US@firefox.mozilla.org.xpi

below i have a picture of the addons i was using at the time and also the virus report.

Asked by Ville 11 months ago

Last reply by Ville 11 months ago

  • Archived

Clear History clear does NOT clear the history

Hi, I clear my history every time I close my browser. And I periodically clear my history during my sessions. When I open a new Window or Tab and begin to type an a… (read more)

Hi,

I clear my history every time I close my browser. And I periodically clear my history during my sessions.

When I open a new Window or Tab and begin to type an address, Firefox prompts me with websites I have previously visited that begin with the same letters. Firefox should NOT know my previous websites, if it has cleared my history.

In the attached image I typed in the letter "m" and Firefox prompted me with a recent pages I visited page and a list of other pages I have visited, at least one of them from a week or 2 ago.

Obviously, Firefox is not Clearing the History. It maybe clearing some of the history, but not ALL of the history.

Love the Browser. This should be fixed.

Thank you

Asked by bikeshills 10 months ago

Last reply by bikeshills 10 months ago

  • Archived

Various Websites give SSL_ERROR_NO_CYPHER_OVERLAP

In the last few days, I have noticed that a number of websites are throwing me SSL_ERROR_NO_CYPHER_OVERLAP errors. Most websites, particularly more modern websites, seem … (read more)

In the last few days, I have noticed that a number of websites are throwing me SSL_ERROR_NO_CYPHER_OVERLAP errors. Most websites, particularly more modern websites, seem to not have this issue. As some more professional examples, www.twitch.tv and www.dndbeyond.com throw this error. I have tried setting temporarily TLS version fallback limit and min to 0, with no change. I'm not really sure how to go about debugging what cyphers these websites do support and why they are throwing these errors. Any help on where to start would be greatly apprecaited.

Asked by acesoyster 11 months ago

Last reply by acesoyster 11 months ago

  • Archived

Radar site of the weather network has stopped working

I noticed this morning that the radar site of theweathernetwork.com has stopped working on Firefox. I am running the latest Firefox from OpenSuse Tumbleweed. The strange … (read more)

I noticed this morning that the radar site of theweathernetwork.com has stopped working on Firefox. I am running the latest Firefox from OpenSuse Tumbleweed. The strange thing is Vivaldi also has the same problem so I suspected it's not a Firefox problem. So I logged into Firefox on my two other Linux distros, Debian and Fedora and Firefox has the same problem on them!!. Strange that Vivaldi suffers the same problem, the radar site never loads in Firefox, and in Vivaldi it sort of loads but runs VERY slowly. I tried restarting Firefox in troubleshoot mode and it got as far as a page saying some browsers don't support the site and suggested I update my browser. It appears the radar site has made some sort of change which two browsers under Linux cannot cope with. Unfortunately the radar site of theweathernetwork.com is the best of all the sites available.

Asked by mccfrank 11 months ago

Last reply by mccfrank 10 months ago

  • Archived

Change Home Page and New Window

How do I change the Home Page and New Window. The methods shown on a search to not match the menu structure that show on my version (should be up to date) of FireFox. I s… (read more)

How do I change the Home Page and New Window. The methods shown on a search to not match the menu structure that show on my version (should be up to date) of FireFox. I select "open application menu" top right corner. The selected settings, then Home. Home page and new windows drop down box is clicked and new custom URL is entered. There is option to save the new Home Page. If you exit and restart it defaults back to FireFox home page. How is the change saved.

Using Google search all the various sources of help either describe or show a different set of screens to my version of FireFox.

Asked by ian.pauline.hamilton 10 months ago

Last reply by Terry 10 months ago

  • Archived

Tab foregrounds become gray for NYTimes pages

In Firefox 114.0.2, the tab foreground color for most NYTimes.com pages initially is black, but after an instant, the foreground color now becomes gray. The background c… (read more)

In Firefox 114.0.2, the tab foreground color for most NYTimes.com pages initially is black, but after an instant, the foreground color now becomes gray. The background color is a similar gray, so the tab symbol for the NYTimes (beginning with an ornate letter T) cannot be distinguished from the background. The NYTimes tab foreground color used to remain black.

For an example, go to https://www.nytimes.com/. The tab foreground colors for some NYTimes pages remain black; for example, go to https://help.nytimes.com/hc/en-us. I think this tab foreground color change began recently, less than a month ago. This problem does not occur for web sites other than the NYTimes. Restarting my computer does not help. This tab color problem does not occur in Edge or Chrome.

Thanks for any info

Asked by NotFred3 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Restore Previous session and Recently bookmarked not clearing from history

I have noticed since my upgrade to the current version of Firefox that there seems to be a glitch or two in regards to when I hit clear all history. This normally would c… (read more)

I have noticed since my upgrade to the current version of Firefox that there seems to be a glitch or two in regards to when I hit clear all history. This normally would clear the list of recently bookmarked sites. However since upgrading to version 114.0.1, this does not occur as it used to, meaning it's taking up memory, as the recently bookmarked sites from the previous session remain even when I shut down the browser for the night when shutting down my laptop. I have also noticed that the browser will still ask me if I want to restore a previous session even after hitting clear history and shutting down the browser. These were never issues in versions prior to 114 so far as I can tell. Can anyone explain what's happening here and how these can be fixed?

Asked by Marc7 11 months ago

Last reply by Marc7 11 months ago