Firefox 133 says "Firefox is running but is not responding"

This happens when I click a link in an email or elsewhere. Firefox responds otherwise, I can open links within Firefox. It used to simply open the link in a new tab. How… (read more)

This happens when I click a link in an email or elsewhere. Firefox responds otherwise, I can open links within Firefox. It used to simply open the link in a new tab.

How can the previous behaviour be restored? so I can open a link in an existing FF window?

Asked by 2PeterW 2 months ago

I don't want tabs to open in new windows

This is a new installation of Firefox. (Thank you, BTW). Whenever I try to open a new tab, a whole new window opens. It's making me crazy :-( In settings, I have thi… (read more)

This is a new installation of Firefox. (Thank you, BTW). Whenever I try to open a new tab, a whole new window opens. It's making me crazy :-( In settings, I have this option checked: "Open links in tabs instead of new windows" But new windows are still opening. Thanks for your help!

Asked by rljpro 3 weeks ago

pop up password request

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my s… (read more)

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my saved credit card info wont work . Please advise

Asked by nic walsh 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Data entry problem

I have been a Firefox user for many years and love it. Recently I am having lots of problems with entering information into fields (credit card number etc). I'm also havi… (read more)

I have been a Firefox user for many years and love it. Recently I am having lots of problems with entering information into fields (credit card number etc). I'm also having trouble logging into sites I have been using for years and other people are having the same problems. I have tried deleting cookies etc with no success. Any help would be greatly appreciated.

Asked by amigaman 1 week ago

Gemini in Firefox 136 broken

If I highlight text on any page in Firefox 136.0, and then ask Gemini to "Explain this", Gemini opens in the Sidebar (I have selected the RHS of the screen for the sideba… (read more)

If I highlight text on any page in Firefox 136.0, and then ask Gemini to "Explain this", Gemini opens in the Sidebar (I have selected the RHS of the screen for the sidebar), but my selected text is not entered into Gemini, and nothing happens. If I try this again while the sidebar is open, I get the message "Something went wrong, try reloading this page" Reloading the page doesn't help.

Asked by Dave 1 week ago

Why BankofAmerica.com is not loading

Hello, I have entered 100% accurate login credentials. I know this because I know I can login with the same credentials on Safari and Chrome. I have enabled cookies and I… (read more)

Hello, I have entered 100% accurate login credentials. I know this because I know I can login with the same credentials on Safari and Chrome. I have enabled cookies and I have turned off Enhanced Tracking Protection and don't know why BofA.com won't load. I only get a spinning wheel that just keeps spinning. Please help! Thank you, David

Asked by David W McManus 1 week ago

YouTube website tabs dramatically SLOW DOWN in performance after a couple of hours

This is something I've noticed in the last couple of mouths... Initially everything on Firefox runs fine for the first 1-3 hours, but after that the multiple YouTube web… (read more)

This is something I've noticed in the last couple of mouths...

Initially everything on Firefox runs fine for the first 1-3 hours, but after that the multiple YouTube website video tabs I generally have open, especially the very last YouTube website video tab that's open, or any new YouTube website video tab I open, starts to lag like crazy.

Using my mouse to click the play/pause on the video player, or pressing the play/pause function key or spacebar on my keyboard, takes a good 3 or 4 seconds before the input action is registered, and it's not just that but the entire UI of the web page itself is slowed down.

Doing simple things like clicking on-screen buttons to navigate, and scrolling down to load comments, or scrolling down to load other video thumbnails etc etc, takes a good few seconds to actually work.

In general the YouTube tab(s) become very slow and unresponsive, and it's not just the video player on the tabs - it's the YouTube website in general that is affected.

I don't see a substantial difference in CPU or RAM in Task Manager when these 'slow downs' occur, but the fan speeds inside my mini PC do spin louder and louder.

For whatever reason this problem ONLY happens with YouTube. Other websites via other tabs tend to run and function just fine 24/7.

I'm running the latest 133.0.3 version of Firefox, and my system specs are as follows:

Processor: Intel(R) Core(TM) i7-10700T CPU @ 2.00GHz Storage: 595.2 GB Installed RAM: 16 GB (15.7 GB usable)

Other people have also reported similar things over on Reddit with regards to Firefox and YouTube.

Asked by TheThingKing 2 months ago

unblock a web site

I accidentally blocked a web site that I need. I have followed all of the instructions to unblock (creating a master password, etc) but it does not work. I need to get t… (read more)

I accidentally blocked a web site that I need. I have followed all of the instructions to unblock (creating a master password, etc) but it does not work. I need to get this site unblocked as soon as possible.

Asked by MAD 1 week ago

Unable to connect to my account

Hello, I am not able to connect to my mozilla account. I write correct my password, and a code is sent to my email. I write to code but always the system gives me the mes… (read more)

Hello, I am not able to connect to my mozilla account. I write correct my password, and a code is sent to my email. I write to code but always the system gives me the message "Invalid code" or "Something went wrong. Please close this tab and try again."

Could you help me please.

Thank you

Asked by chariklis 3 weeks ago

Firefox reverts to animated UI after "long" uptime

I am using a Hammerspoon on MacOs to do my window management. This allows me to move windows around to different areas and monitors using my own hotkeys. For all other ap… (read more)

I am using a Hammerspoon on MacOs to do my window management. This allows me to move windows around to different areas and monitors using my own hotkeys. For all other applications, this works perfectly. Windows move to the target area/screen instantly when I press a hotkey. However, Firefox always needs some "encouragement". On every key-press, it moves towards the desired location & size, but never gets there in one go.

After some googling, I recently found another question on this forum that seemed to fix the problem. It is this question: https://support.mozilla.org/en-US/questions/1438695

By setting `ui.prefersReducedMotion` to 1, Firefox stops its animation-stuff and does exactly what is expected when the windowmanager gives the window a series of `(x, y, w, h)` instructions. So, that seemed like the fix I needed.

But... I typically don't reboot my mac for weeks on end and I noticed that after "some time", Firefox reverts back to its old behaviour. I have not yet figured out if there is a minimum amount of time before this happens, or if it has something to do with locking/unlocking my mac. At the moment the only way to fix it again is to restart Firefox.

I know reducing animations in MacOS' accessibility-settings probably fixes it for good, but that is not what I want. That would remove _all_ animations from all of the apps and the OS. How can I help investigate this?

Asked by mail2286 1 month ago