Firefox Support Forum

Who wants to hunt down their cryptically named profile? Who knows where it is? Why put us through this? Do they enjoy aggravating their users or are they just mentally deranged? Why, why, why? Who else does this kind of idiotic behavior? I can't think of a single other program that would elect to erase all of the setup we've painstakingly done for nothing.

All I did was go to the original location to check something and clicked firefox.exe. Then Poof. Did they just do a major update recently? Like today? When it checks for updates it says its up to date but it said that a few days ago I think. Version 113.0.1. I can't even find the previous profile. I see only one file under Firefox\App\bin that says "sqlite3.exe" which I think is how they name themselves. A rational person would name it PROFILE of course. But we're in the realm of the insane.

I do see "profile" in Firefox\Data though but its filled with dozens of files. And there's no indication of any other profiles there. There are several extensions there and as mine were wiped out maybe this is the old profile?

A sensible mind would simply tell us when there's a major update and how to recover everything.

Hi Folk,

Firefox runs perfectly smooth in 3840x2160, so this is not a perf issue. However when switching from onboard laptop screen (2k) to my external WQHD screen, Firefox does not refresh, not reacting to input or mouse until I switch back and forth from another window. So it only refresh/repaint when main window looses and gets focus.

I have to restart firefox to make it works again.

Configuration: Linux debian stable (11) (same on PopOS) CPU: intel 8550 / GPU: Intel HD 620 RAM: 16Gb External monitor connected through usb-c 3.1

It does the same with Thunderbird. My Qt apps and terminals (alacritty) are not impacted.

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then pasted into the Apple Mail app the receiver will get a file attachement named "PasteGraphic-1.TIFF".

It would be a lot more practical to have it saved in the PNG format which makes the file smaller and more compatible. I haven't been able to find any option for this though, but is it perhaps hidden somewhere like in "about:config", or is this something the developers can look into?

Just recently, in the past day or so, when I do a search in the search box, all the results get redirected to Bing instead of Google, that I have in my settings as default. I have checked my settings, I even removed Bing from the list, and I still only get Bing results. Even when I go to Google and use their search box on their domain, I get Bing results. I did a virus scan without finding any problems. I'm stumped and don't understand why this happened and nothing I do can detect uncovers why this is happening.

Really irritating when I have to spend my time fixing stuff that is lurking in cyberspace!

I don't know if breakage is the correct topic. I keep Ring.com open to the dashboard in a pinned tab. A few days ago, I had viewed and cleared videos as usual and later returned to view new activity. The site requires logging in every 30 days and so seeing that I needed to do so was not a surprise. What was a surprise was that the login buttons were grayed out. I closed the tab, cleared the Ring cookies and cache and tried again. No luck. I wondered if there was some other setting that I didn't know about and decided to open a private window and try it there. To my surprise, it works. I'm stumped. I'll attach the raw data from the private window as a .txt file. Darn. I can only attach an image. Well, I have it available and can copy and paste it into a subsequent post if you think it would help

The first post on the Facebook page will always display the timestamp, none of the remaining posts display the timestamp. The space for the timestamp is there and hovering the mouse over it will show the date and time (so the information is on the page, just not displaying). It is the same on different Facebook pages and using different Facebook accounts. I have checked my settings. I have cleared my caches, history, etc. I have restarted my computer many times. I have operated Firefox in troubleshooting mode, with extensions and add-ons disabled. I have done an anti-virus sweep with Kaspersky. This issue does not occur when I open Facebook in Microsoft Edge browser. I think this may have started approximately May 18 2023.

hello i have around 30+ themes and i want to delete all of themes (because i want to keep the favorite ones ) but if i delete them one by one takes time , is there any option to delete them all at once i haven't found anything on internet

Last Tuesday, Win 11 AND Firefox both updated on the same day, Firefox to 113.0.1. Ever since, my Firefox has experienced SIGNIFICANT lag time loading even the most basic of websites. It feels like Netscape 1.0 slow (yes, I'm that old). I've disabled 2/3ds of my addons to see if that would help and it hasn't. I don't know if it's an issue with the Win 11 update (KB5026372), with Firefox or some combination of both, but any help in addressing this issue would be greatly appreciated.

Firefox has been loading webpages very slowly at random intervals each day. Sometimes it works fine, other times it can take several minutes for a single page to load. The browser itself also seems to run a bit slowly when this happens as well, it can take more than one click to close it.

I've tried just about everything in [this article], none of it works.

In a simple HTML file containing an Arabic / Urdu / Persian phrase: "با نشئہ درویشی در ساز و دمادم زن", Firefox in Linux (Ubuntu, to be more precise) uses the default font (DejaVu Sans) for the whole phrase except for one character (UNICODE: 6C1). Font used for this character is Noto Sans Arabic UI. So the text looks broken due to different fonts.

Please have a look at the attached screenshots for better understanding.

I've tried to search but could not find how exactly Firefox resolves preferences in Font Settings and CSS "font-family" preference to local fonts in Linux. Does this have to do something with "fontconfig"?

How can I make Firefox use only the default font for the whole phrase?

I run Firefox on a #Windows 10 Dell laptop. I have a question and a problem, both of which involve Private Browsing.

Question: Does Screenshot work in Private Browsing? If so, how do I enable it.

Problem: When I'm in Private Browsing, my headphones aren't recognized; in normal browsing,the headphones are recognized. is this a Firefox problem or a Dell problem?

Thank you.

Hello,

I'm running Firefox 113.0.1 on windows 11 22H2. Every time I want to stream HBOMAX or sometimes any other streaming service. I get a error. I'll attached a screenshot of the error code. Can you please help?

Firefox Mozilla keeps popping up on the side of my computer asking for payment and I know this isn't right but asking you if this is a Scam Alert or is Firefox really asking me for a payment

Firefox opens with a new tab containing 8 links per row. However, all subsequent new tabs have only 6 links per row. They used to always have 8 links per row. Why? A bug or a configuration change? I have made no changes.

Hello Community,

I have always found the "Save Image As..." menu command when right-clicking with the mouse in order to save an image. Recently the website where I download these images from has implemented an automatic zoom feature that changed this standard menu (now appearing with commands such as "Save Page As...", "Save Page to Pocket", "Select All", etc...). I cannot access any command that directly relates to the underlying image and so I am not able to save it. The website developers assured me that with their own browser (not Firefox, I presume) the "Save Image As..." option is still available, suggesting me to install a different one. I believe the reason of this change in behaviour is because the mouse does not find a direct link to the image any more (as if there was a layer in between running a script to enlarge the image).

My question: is there any other way to access the menu option I need? Why should other browsers be able to "see through" the image and have the standard menu?

Thank you for any suggestion.

for some time I've noticed this loss of frames when watching YT videos and YT notification drop down is activated. MX 19 Linux desktop MX 19 Linux laptop

I haven't seen any posts on this issue via search

Is this a driver, plugin, .. issue ?

Hi there. I'm using Windows 10. Recently, I have noticed that pressing Ctrl+F4 doesn't close a Firefox tab for me anymore. Ctrl+W does close the current tab, but my muscle memory is for Ctrl+F4 and I'd like to figure out why it quit working.

Any clues for me? Thank you!