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  • Archived

Bookmarks and contents

I suddenly and unaccountably lost access to my bookmarks and their contents. Where I used to have two "stars" at the address banner, the left one to bookmark sites, and t… (read more)

I suddenly and unaccountably lost access to my bookmarks and their contents. Where I used to have two "stars" at the address banner, the left one to bookmark sites, and the right to access bookmark folders and their contents, I now only have one star which bookmarks new sites. I can still see my folders, but cannot access them and cannot tell if they have any contents. I have used Firefox for many years with no problem. I'm stumped and frustrated. Any help will be greatly appreciated. Thanks.

Asked by kat291 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Cannot log in to Capital One In Firefox But I can in Microsoft Edge.

I cannot log in to www.capitalone.co.uk with the Firefox Browser but I can with Microsoft Edge. I use Firefox Browser as my default browser. This problem only started yea… (read more)

I cannot log in to www.capitalone.co.uk with the Firefox Browser but I can with Microsoft Edge. I use Firefox Browser as my default browser. This problem only started yeaterday, before that every thing was fine.

Asked by owen.moore 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Serious Problem: Firefox Only Opens In "Safe Mode"???

Greetings everyone, I've had this problem for a while and I don't know what to do. I had a problem where Firefox kept crashing before it had finished loading up all of… (read more)

Greetings everyone,

I've had this problem for a while and I don't know what to do.

I had a problem where Firefox kept crashing before it had finished loading up all of my former tabs and windows and so I was given the option of opening Firefox in "Safe mode" which I did, but now Firefox only starts in "Safe mode"...

I'm running the most up to date version of Firefox.

Thank you for any help!

Asked by Helpless_Quest 8 months ago

Last reply by Helpless_Quest 7 months ago

  • Archived

Ram Usage

So is that true that Firefox is consume more RAM than Chrome in this Ai era(2024)? & 2nd question is my deepin os Firefox is sometime crash and closed automatically! … (read more)

So is that true that Firefox is consume more RAM than Chrome in this Ai era(2024)? & 2nd question is my deepin os Firefox is sometime crash and closed automatically! why & how to fix this non-sense ?

Asked by 🪷The🪷Blue🪷Lotus🪷 8 months ago

Last reply by Paul 8 months ago

  • Archived

I am unable to access a website i go to frequently.

When I try to sign in to Delta.com, on my Macbook air, where I have an account and go there frequently, today I cannot access. Even when I try to reset my password, the p… (read more)

When I try to sign in to Delta.com, on my Macbook air, where I have an account and go there frequently, today I cannot access. Even when I try to reset my password, the page will not respond. I tried the same on Safari, and it worked just fine.

so the problem has to be with Firefox, not with Delta.

Asked by culbered 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

keyboard problem with gmail composer

Since few days I experienced a strange beaviour on my firefox: if I press and keep pressed a key, say backspace or left arrow or just a letter key, then usually I see r… (read more)

Since few days I experienced a strange beaviour on my firefox:

if I press and keep pressed a key, say backspace or left arrow or just a letter key, then usually I see repetitions, e.g. fast erasing back, fast moving back and forward or just typing something like:

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

In my gmail composer this does not happens anymore, and if I need to erase a word I need to repetitely press and relase backspace key.

I erased firefox and make a fresh install, via snap, with completely new profile, but the problem remains. It does not seem to appear on other places, for instance when typing this question everything is fine. If I use gmail with other browser (same pc) then all is fine.

I have ubuntu with all updates regurarly installed, uname -a give me Linux mypc 5.15.0-101-generic #111-Ubuntu SMP Tue Mar 5 20:16:58 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux


How can I fix this? Where I have to look?

Asked by Stefano Francaviglia 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Why does Firefox no longer show "Google Advanced Search" screen?

Why does my Firefox browser no longer show "Google Advanced Search" screen? All of a sudden, I can no longer access the "Google Advanced Search" screen in Firefox. It s… (read more)

Why does my Firefox browser no longer show "Google Advanced Search" screen? All of a sudden, I can no longer access the "Google Advanced Search" screen in Firefox. It shows when I use Microsoft Edge, and Google Chrome, so what is wrong with Firefox that I can no longer access "Google Advanced Search" screen in Firefox. All I get is a window that says "Google in the upper corner, there is a sudden flash of the Advanced Search screen and then it disappears and the window goes blank. This does not happen in any other browser. The issue just started today and there appears to be no way to fix it.

Asked by alanbala 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Firefox won't show xlsx preview.

As of a couple of weeks ago, or so, Firefox will not display a preview of an XLSX file. Is this due to a recent update? This is coming from a DropBox account. https://… (read more)

As of a couple of weeks ago, or so, Firefox will not display a preview of an XLSX file. Is this due to a recent update?

This is coming from a DropBox account.

https://www.dropbox.com/s/x6co6qqddd5itfd/Hope%20City.xlsx?dl=0

Asked by Steve Grimes 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Firefox upgrade deleted bookmarks

After downloading latest version of Firefox my bookmarks where deleted, so I restored my laptop back to an earlier date and now just Dismiss it when it says an update is … (read more)

After downloading latest version of Firefox my bookmarks where deleted, so I restored my laptop back to an earlier date and now just Dismiss it when it says an update is available. How will I know when this problem has been taken care of where I can update Firefox? Firefox is the only browser I have as I've did everything to block Microsoft from taking over my laptop. I'm fixing to delete my old Microsoft account to complete that procedure. I'd have to research Chrome to see if they attempt to control what I can do with my laptop like Microsoft does. My only problem with Firefox was they allowed Microsoft to do it's best to change my system to Edge, but I'm still fighting them.

Just noticed at bottom of this page under Troubleshooting information,

 "securitySoftware": {
   "registeredAntiVirus": "Microsoft Defender Antivirus"

Now I see I still have connections to Microsoft. Thank you Mozilla for showing me this. I've got to change my security for this. Hope Firefox has it's on.

Asked by grt_49 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Update

Whenever I am ready to type out my password for my Gmail account using Private on Private window, Firefox asks me to update. Is is legitimate, or Goole is doing somethin… (read more)

Whenever I am ready to type out my password for my Gmail account using Private on Private window, Firefox asks me to update. Is is legitimate, or Goole is doing something?

Asked by stanfieldnss 8 months ago

Last reply by cor-el 8 months ago

  • Archived

disableFirefoxUpdates - how to change it?

hi there, there is disableFirefoxUpdates can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer. … (read more)

hi there,

there is disableFirefoxUpdates

can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer.

thank you

Asked by Stan 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Bookmarks missing

Hello, After the recent update, I have lost all of my saved bookmarks and links. These were for work, and I am unable to do anything without them. Can someone please h… (read more)

Hello,

After the recent update, I have lost all of my saved bookmarks and links. These were for work, and I am unable to do anything without them. Can someone please help me get everything back. Thank-you.

Asked by mselby 8 months ago

Last reply by cor-el 8 months ago