Firefox Community Forum

After the new version was installed automatically, I cannot sign in my account with ChatGPT. Any solution? Even though the LOGIN button shows, it doesn't do anything when I press it. Thanks

Hello,

I can't save and download a modified PDF file.

To put it simple: I open a PDF file on Firefox; Rotate it clockwise; Open the Tools menu (»); Click Save; The saving window opens; I save the file; When I open it, the file is as at start, before rotating.

Windows 11 25H2 26200.7623, Firefox 147.0 Thank you for helping.

Hi, Recently and despite upating to the latest Firefox Browser, when I try to use BT Email groups it offers it as I type and I select. It then just shows the first character of the group or email surrounded by a red box and a x next to it and doesn't expand into the members of the group. This automatically suplied email recipient address is invalid. I've tried clearing the cache for the webpage to no avail. The problem doesn't occur in the Chrome browser. Kind regards Michael

My ChatGPT page is malfunctioning.

Right now, the webpage is not showing any past chats nor is anything functioning. Earlier, I could see the past chats, but when I opened any of them I could not see the ChatGPT responses. I have disabled all extensions, have cleared the cache, and restarted Firefox several times but the problem persists.

The problem is specific to using Firefox, as both the ChatGPT phone app and the Chrome browser ChatGPT page work.

Does anyone have a solution to this problem?

I opened FF this afternoon and it op0end like a new first time install- asking about setting up some damn profiles and showing news, AI, weather and crap I do not want or use..

I can not seem to restore it. All bookmarks, PW, menu bars and links are now gone.

I can delete history entries in a date range from today, 1/16/26, back to 1/10/26, but not 1/09/26 or before. Is it intended that earlier history is to be not deletable?

Windows 10 Firefox 147

Wilbur Young wilyoung@olypen.com

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is:

Backup

Restore your data Use a Firefox backup file from another device to restore your data.

Choose backup file...

Здравствуйте, у меня звуки из браузера перестали воспроизводиться сначала на 1 мониторе(со 2го воспроизводились), а затем и со 2го. Остальные приложения выводят звук исправно. Что делать? Спасибо

Hi I just saw the new info on backing up my Firefox data. It sounded good, so I tried it. However I do not see 'Manage Backup'. Instead it asks 'Choose backup file'. I have never knowingly backed up Firefox, so I do not know where this backupfile is located... How can I find it? How do I create a new backup file? Many thanks An

I am trying to create a backup of FireFox for moving from a Windows 10 machine to a new Windows 11 machine. The instructions for creating a backup don't make any sense.

--- Click the main menu, and go to Settings. Select Sync. Scroll down to Backup, and click Manage backup. Choose the location to save the backup file. ---

When I click the Main Menu, go to Settings, Select Sync, there is no Backup listed. If I search for the term "Backup", this is the result: "Sorry! There are no results in Settings for “backup”. Need help? Visit Firefox Support".

Syncing is on, so I am assuming that FireFox is being backup?? Or am I missing something somewhere?

Hello all, I have two HP computers running Win10 home on the ESU program and will be buying new computers in several months with Win11 factory installed. One is an Omen desktop and the other is a Envy laptop. I noticed in my Event Viewer after updating Firefox to 147 that I am now getting three consecutive 10016 DCOM Warnings every time I open Firefox. This has never happened before in all the years I have used Firefox. Now I completely understand that we should just ignore 10016 DCOM https://learn.microsoft.com/en-us/troubleshoot/windows-client/application-management/event-10016-logged-when-accessing-dcom but I find it strange that all of a sudden it is now happening and only for Firefox and on both computers. I do have the procedure to fix DCOM errors but do not like messing with the registry and permissions even though I have in the past with no problems but there is always that chance that it could and I do not want to risk it. I was wondering if any other users are seeing this in their Event Viewer System Log for Firefox or is this a known or unknown Firefox update problem or what.

Respectfully, Don

What is best way to transfer my Firefox acct from Win 10 computer to Win 11 on new computer? Please give detailed, step-by-step instructions. I am not tech savvy and have no tech help. Thank you. Tasha