Firefox Support Forum

How come certain links are not working on the following website: https://paws.greatergood.com/

I cannot click on the DONATE button. It does nothing when I try. However, if I open Chrome or Safari I have NO problems.

Hiya,

I use a theme which some years ago (after a change in the way Firefox handles dark-mode preferences) changed all UI and websites to use dark-mode. I was able to keep using the theme, and mostly override this behavior by setting:

`layout.css.prefers-color-scheme.content-override = 1`

However, this didn't take for some components, such as the sidebar and bookmark editor window, which still continue to use dark-mode.

Is there any way to completely disable dark-mode everywhere, and still use my preferred theme?

Cheers, Afraz

Hello,

Recently Firefox tends to start autoplaying a YouTube video if I am on the tab.

Before it would not play the video if i am on the tab unless I physically press play.

It still works if I open a YouTube video in a tab that is not active, it will not autoplay, but as soon as I hover over and click on that tab it will start playing, however I do not want this to happen, I want it to pretty much always be autoplay blocked regardless if tab is active or not and I want to physically press play in order for it to start.

How to revert it to that state?

My block audio and video setting in firefox is already turned on, not sure what to do, pretty sure I did nothing on my end.

Right now I have to use extension called "disable autoplay" just to get by.

Thanks guys!

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much!

Firefox has been closing at random times. I do not see any crash logs in Firefox or event logs in Windows as to why this is happening. I can immediately re-open and it picks back up right where I left off. I am on Windows 10 enterprise 2h22, running Firefox 118.0.1 64-bit (this has happened in previous versions as well). I do have some add-ons, Tabliss, Cookie Quick Manager, Dark Reader, Sidebery, Lastpass, and Firefox Multi-Account Containers. I have checked each of these and uninstalled all of them but still happens. I have also uninstalled and re-installed and I am stumped. (I also have this same set up running on another computer but it has never done this to me)

Any ideas on what else I can try? Or other ways to investigate what is happening?

Since the latest download one of my 3 win10 PC's is displaying icons on top of the text. Firefox is up to date at Ver 118.0.1 (64-bit) I expect its a setting but I cannot find it. Screenshot attached. TIA KR's Andy B

Hello,

On my firefox browser the Duo Security website keeps looping and not letting me login. I have tried private window and also have tried to install firefox again. The Duo security website is able to load on other browsers like Chrome and Edge without any issues. I also deleted the appdata and app profile and it is still not functioning. Any other recommendations that I can try?

Website is: https://api-263d2dfd.duosecurity.com/frame/frameless/v3/auth?sid=frameless-0e4e2d68-a138-4a07-8ad9-d7aae0f9fe5d&tx=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzUxMiJ9.eyJkdW9fdW5hbWUiOiJzcGlrZXAiLCJzY29wZSI6Im9wZW5pZCIsInJlc3BvbnNlX3R5cGUiOiJjb2RlIiwicmVkaXJlY3RfdXJpIjoiaHR0cHM6XC9cL3NoaWJib2xldGguYXJpem9uYS5lZHVcL2lkcFwvcHJvZmlsZVwvQXV0aG5cL0R1b1wvMkZBXC9kdW8tY2FsbGJhY2siLCJzdGF0ZSI6IjVlMDNmOGM5OTcxM2MxZDdhYzRkNjlkMzZlYTAxYTU4LjY1MzM3MzMyIiwiZXhwIjoxNjk1OTU5NzU0LCJjbGllbnRfaWQiOiJESURLMkhSNEdGMTVJWUhMNEQ3VCJ9.wnLBrsdlaHjvudLT9w6rcD43QyQurgYR0UGIHYg2BXqP8TqNiFP5PN1C3l8jtYgA37LHrGbP6YvOYlY1MMOpYw

Thank you,

It really irritates me whenever i use youtube, facebook and other kinds of websites. The missing of the round corners makes the whole page sucks and ugly. I tried updating firefox, checked my settings, nothing changed. Is there a way to fix this?

How does https://support.mozilla.org/en-US/questions/1306789#answer-1354823 differ to https://support.mozilla.org/en-US/kb/quarantined-domains#:~:text=how%20can%20i%20re-enable%20the%20add-ons%20that%20are%20not%20allowed%20on%20sites%20restricted%20by%20mozilla%3F ?

Hello, I've set FF to open addresses and search from the url bar in a new tab. I want to set that tab to open in the background, which is something I've managed to do in the past, but I can't find this option now.

What's the about:config parameter for this? Thanks

My website keeps coming up as deceptive via Firefox. According to the hosting site (Wix) none of the other scanners are flagging it. We have tried everything and Wix says it could be a false positive. How can I get rid of the flag?

Thanks,

Ever since I migrated to Windows 11, I've been having problems. The Bookmarks pulldown menu is VERY widely spaced vertically compared to Windows 7, and I have so many bookmarks, I have to scroll down below the level of the taskbar at the bottom of the screen to reach them all. I was cleaning up my bookmarks, when I noticed that I moved just enough folders into a Miscellaneous folder at the bottom of the list, that it is just at the level of the taskbar and is hidden beneath it. However, the Bookmarks pulldown thinks it's within the resolution of my screen, so no button for scrolling down appears. Firefox needs to sense the size of the screen ABOVE the level of the taskbar, and place the scroll down button appropriately.

As I finished typing this, though, I went to put in a pic, and now the pulldown menu scroll buttons come up properly (albeit placing them over the level of the taskbar). There's some bug hidden in there that prevented it from working properly for 15 minutes, probably carried over from the Manage Bookmarks menu, because after I was moving folders into the Miscellaneous folder in Manage Bookmarks, it wouldn't allow me to expand the Miscellaneous folder to see the folders I moved were actually moved in there, and F5 (refresh) didn't work. That's probably why the scroll buttons didn't come up. The Manage Bookmarks needs a Refresh button at the very least.

Also, if there's any way to make the spacing between bookmarks configurable (like with a single-spaced option instead of the 1.x spacing currently being used), that would be great, and I could put my old bookmarks back where they belong. Always remember, instead of just changing things, keep the old setting and make a selectable option out of it. If it's a Microsoft issue, you need to figure out a workaround. When you're dealing with a 4K desktop, like I am, big changes are REALLY big. Thanks in advance.

I prefer to have all my previous tabs open when I start up Firefox, which means that I don't want them to close upon exit. Recently, Firefox started closing my tabs upon exit, even though:

- I tried both hitting the X and choosing Exit from the hamburger menu
- I have checked "Open previous windows and tabs" upon startup in settings
- I have not checked "Delete Cookies and Site Settings when Firefox is closed"

- I have the option "Firefox will remember history" selected

- I do not open in Private Browsing mode

What other settings do I need to change? Debra

Hello, Just recently, when using AliExpres search bar, the results pictures come up funny, like squeezed vertically. I have gone through every possible step- Firefox refreshing, clering data etc. and it is still the same. It works OK in other browsers. Any idea why? AliExpress support cannot help.

Sometimes there are interesting articles an e-mail contact would like to read but my settings will not allow it to be forwarded. I also lose connection constantly.

Using Ubuntu 22.04. I can upload and download files from /tmp and also from any directory on the home partition (or symlinked entirely within the home partition). However, I have a data partition with symlinks in the home partition, and Firefox throws a permissions error when I try to read or write from or write to one of those symlinked directories. So far, Firefox is the only app that exhibits this behavior.

I believe I need to change the "Security Context" in Firefox, but I haven't been able to figure out how to do that.

I describe the problem more fully here:

https://askubuntu.com/questions/1487763/firefox-cant-read-or-write-to-directories-symlinked-across-partitions

I will have to abandon Firefox if I can't fix this.

Thanks!

I've used FF for coming up to 15 years, i don't know if it's related to the update but potentially so - videos (notably youtube e.g. https://www.youtube.com/watch?v=GIzgSwgvmtw just don't seem to play right now).

The video will play for 0.5s, and then freeze whilst the loading circle revolves, but the audio continues. Seeking on the video causes same isse. Randomly sometimes it works.

Have tried - Disabling extensions - Safe mode - Reset profile - Updated all drivers and windows - Restarted FF and machine - Updating some items found here (https://www.reddit.com/r/firefox/comments/wwnxtu/youtube_videos_freezing_since_updating_to_1040/) - Disabled hardware and combinations of above

Unsure what to do here, seems to work okay in other browsers, been happening for a few weeks so far. Netflix has similar but not as bad, youtube seems biggest offender but maybe because i use it the most

My computer died today due to water damage, which means I can't turn it back on again. I got a new computer, I've looked all over the Firefox support websites, and can't find a solution as to how to get all of my Firefox data onto this new computer. I tried the profile page, but it looks like a profile for my old computer's Firefox never even existed. I have no idea where to find any of my old data.

Whenever I try to watch a video or stream (any site) I can watch the video just fine as long as the audio is muted. However, when I unmute the idea, the video pretty much stops (can stutter a little bit) and the audio plays a roughly 5 second loop of when it was unmuted. This happens on all sites, all formats of videos.