Firefox Support Forum

Video is stuttering with latest update. This just started today, Ma7 17, 2024. I went to a different browser to confirm that it is firefox. This confirmed the issue. I checked the settings and I have selected everything as indicated in the help files. I tried turning off enhanced tracking function and I selected allow video and audio auto play. It still happens

Firefox browser doesn't load youtube's content, showing only grey for videos and text. The browser console shows a number of errors (I've attached a screenshot of the console). Even playing a YouTube video linked from a web site plays only that video. All other content is greyed out. Safari loads YouTube without problem. iMac 2017 OS is up to date, as is Firefox. What do the errors mean, and is it a problem with my settings? Thank you for any help

Hi there,

I read books using Amazon Kindle's cloud log in. After installing Firefox 126, I am no longer able to open books on my last page, I cannot turn pages or even open my notes. I tried using Kindle cloud on other browsers and everything works fine.

Any idea why my Kindle cloud functions are not working on Firefox?

Our web page uses wix.com When I enter https://wix.com I get the error below. How can this be fixed because I need to update the web page. The web page is for the Adams County Museum in Brighton Colorado Thank you If possible, pls email a fix to adamscountymuseum@gmail.com

An error occurred during a connection to www.wix.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Firefox updated last night while my headphones were plugged in. Now I cannot get website audio through the headphones in Firefox. None of the solutions from help forums have worked. Audio settings seem fine and headphones work on other browsers.

I was having issues with my laptop so I decided to do a System Restore to a previous date. Once completed, I opened Firefox and tried to restore previous sessions, but none were found. I also noticed that the shortcuts were blank, possibly uninstalled. I clicked on shortcuts and nothing opened. I downloaded Firefox again and reinstalled, but now I cannot restore my previous sessions. I tried to restore going to History>Manage History>Import and Backup>Restore>Choose File and selecting previous.jsonlz4 and recovery.jsonlz4 file with a date from last month, but again nothing happens. I searched around for answers, but only came across instructions to compress jsonlz4 file and decompress using mozlz4 without any instructions on how to use it.

What else can I do?