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  • Archived

Fire fox flickers

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing … (read more)

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing down Firefox" yet it never says what site, and when Firefox is the only site open, it still does it.

Asked by crapjunkmail 2 years ago

Last reply by crapjunkmail 2 years ago

  • Archived

Broken search

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the a… (read more)

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the address bar, but it doesn't work, the google search bar doesn't work either, no matter what setting, your search ends up in the address bar, with all the updates, they don't fix crap on here, when someone makes a complaint, FIX THE CRAP, I don't need to ask 100 people why it wont work, just FIX IT!!

Asked by crapjunkmail 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Sept 2022 updates: keyboard not recognized

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonizati… (read more)

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonization-online/play/

Prior to the last two <Firefox> updates (too many, too frequently!), no problem. Both keyboard and mouse were recognized. Since then, only the mouse, although everything's fine when I use Chrome.

Yes, I'm on the latest version, and have cleared caches and rebooted ... after every new version.

Asked by david.orear 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

PDF VIEWER

I'm using 107.0.1 vers. At this link it states: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-another-viewer#w_use-a-different-pdf-viewer-for-down… (read more)

I'm using 107.0.1 vers. At this link it states: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-another-viewer#w_use-a-different-pdf-viewer-for-downloaded-pdf-files

Disable the built-in PDF viewer and use another viewer

You can also set a different third-party PDF viewer to handle PDF files, instead of Firefox’s built-in PDF viewer. To switch from using the built-in PDF viewer to another viewer: 1. Click the menu button and select . 2. In the panel, go down to the Applications section. (SO WHERE IN THE HELL IS THIS SECTION???) YOU CAN'T DO I never selected Mozilla to open any pdf and there's no where to opt out or change based on what all the troubleshooting tips say... All these tips must be located on a much older version of Firefox cause they ain't in my version OR they are hid under some dubious section... Pretty frustrating....when you want to use Adobe and can't cause I'm locked in under Firefox....don't know how that has happened unless it was done automatically under one of the many current upgrades that have been coming down over the last month.

Asked by Army1 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

windows 8.1 ongoing mozilla support 2023

Hello, I am still using windows 8.1 64bit & refuse windows 10, due to high risk privacy, yes predictable hollow words are said, BUT is Microsoft, a greedy un-scruple… (read more)

Hello, I am still using windows 8.1 64bit & refuse windows 10, due to high risk privacy, yes predictable hollow words are said, BUT is Microsoft, a greedy un-scrupled money making, money hungry corporate entity, wants us to willing give it our private details voluntarily or under thin layer of extortion.

Hence my sticking to windows 8.1 as I have certain control, mainly updates.

Will Mozilla browsers be specifically supporting older operating systems like windows 8.1 into the coming years, not just months, e.g. until January 2023

Yes is a blunt question, but is eluded against in other responses, maybe is Microsoft buy out to sacrifice mozilla loyal users or similar, same query is for Brave browser. Mozilla I think is last Bastian for decency & morality, a leader in justice & honour.

Asked by rustyfacebook 2 years ago

Last reply by James 1 year ago

  • Solved
  • Archived

Imperva - Error 15

I have had 2 sites produce this error box in place of the target Web Site (See Picture). I have read previous topics about this and have followed the instructions with no… (read more)

I have had 2 sites produce this error box in place of the target Web Site (See Picture). I have read previous topics about this and have followed the instructions with no positive results. FYI, clearing the web site's cookies, clearing Cache and disabling Hardware acceleration.

The first was https://www.walmart.com. After leaving a "Feedback" 2 weeks ago it appears as if they were able to fix the problem. However, the site is not as important as my Medicare PPO provider. I tried loading previous versions of Firefox, but that did not help.

In both instances the LOL "support" people's response was to try a different Browser. So, I reluctantly loaded Google Chrome and it worked perfectly. From my perspective, this eliminates everything to do with my machine setup.

Below is the sign-on URL (not unique to me). Please note that this 668 character URL has not changed for over a year. It is just Aetna's adoption of the Imperva Security Firewall. Both my Winders 8.1 and Winders 10 machines produce the identical results.

https://www.aetna.com/AccountManagerV3/v/login?identityTransaction=VIhzS3Xx1ogw4rzQY5lXUvDYBtXFZiXttegdT9ffK%2FOZ8oTHnKbryvfgfagvpO0aknHiEN2hnELOIkjfz3eJNeBfKQ%2FUDo0hSJHhjsdZdJw0rkVj%2BFjAVYypzW5kRH%2FzzOlbxrN6KKpjWvagusMp%2BzwgQqvg5xvUkwLCs3MlD%2BkzHOTVKlu4GYxJgmzr3Y9NUdFGUI9PHurN4QxSyvXxNjJ4jSSL4NHuctvtQyV1fUh%2FOqpHJglcALQuuNeyQ1QncyKPZJYf5rj1DLC2zrxKX0VgVWQZfSbw5Pouiv%2FWfwWxArHPHcV5cXr3kI2j33C8dUl0Jdup0nvdVs%2Bxigzp%2BmMQUaHxaw3B7tiJ7eokyNMgvG4V5SPw9FL5j3mhwBAirx%2BmX7Yj0qDZZNRl8z1WcvHen8HwsDijtH4Sg%2FNdsuzhXIw8snHF6hUd4n3MbJerO8nRUdzKR%2BhNCNq%2FjeuQWmT1cyQ3QtmIXcL0ab42vk6or1SX5wG%2BIMF%2Bk6ZJQw8h&appname=NAV&branding=&skin=&language=&channel=web

Asked by Questor 2 years ago

Answered by Questor 2 years ago

  • Archived

Lost logins, have a file in Profile called logins.json.corrupt, can't fix

I'm having trouble with my laptop battery and my laptop completely died. I got it working again but now Firefox doesn't have my logins for some reason. The Profile folder… (read more)

I'm having trouble with my laptop battery and my laptop completely died. I got it working again but now Firefox doesn't have my logins for some reason. The Profile folder showed logins.json, logins.json.corrupt, and logins-backup.json. I changed logins.json to logins-old.json and changed logins.json.corrupt to logins.json like I saw in many solutions but that does not work. It just becomes logins.json.corrupt again. I tried the same with Logins-backup.json but still just changed to corrupt. I refreshed firefox but still the same. I made a new profile and copied the file and tried to get it to work there but still changes back to corrupt every time. I'm Windows 8.1 so there is no Previous Versions tab in properties so I can't go back to a previous version of the file. Is there ajny way to fix this and get my passwords back?

Asked by bredwh 1 year ago

Last reply by bredwh 1 year ago

  • Archived

Pages from links refuse to load. They cycle on the load bar.

Having lots of issues with Firefox at the moment, from the browser taking 5 minutes before my home page will even load to this issue which is making me second guess using… (read more)

Having lots of issues with Firefox at the moment, from the browser taking 5 minutes before my home page will even load to this issue which is making me second guess using this browser and i cant seem to find an answer in the help suggestions as im not getting any error codes or anything to point to what is the problem.

When i click on a link - a safe link (even FF states its secure) The new browser tab's link will just constantly cycle loading without loading. Ive tried clearing cache and cookies and it makes no difference.

Ive tried turning off my adblocker and other safety extensions. No difference.

Now yes i am running an old system, but i checked to see if Firefox works on it and it does ( Windows8.1) i started using this as chrome is no longer supported on there.

Asked by Siluri 1 year ago

Last reply by Siluri 1 year ago

  • Solved
  • Archived

Responsive Design Mode

FF 110.0 - Dropdown menu in responsive design mode will not display more than 20 devices, regardless of how many are selected. Does not scroll, as in earlier versions. … (read more)

FF 110.0 - Dropdown menu in responsive design mode will not display more than 20 devices, regardless of how many are selected. Does not scroll, as in earlier versions.

Asked by krash19 1 year ago

Answered by cor-el 1 year ago

  • Archived

How to get to support forum?

Posted a question, received email reply, but doesn't appear to be any way to access forum posts directly. Support area is very poorly organized, mostly just links to boi… (read more)

Posted a question, received email reply, but doesn't appear to be any way to access forum posts directly. Support area is very poorly organized, mostly just links to boilerplate articles. I've been doing support for SMF over 10 years and seen some bad installs, but nothing as awful as this.

Asked by krash19 1 year ago

Last reply by James 1 year ago

  • Archived

How to ungroup extentions?

How can I disable the extension group/ extension drop-down and go back the way it was and show all the extension at once like how it used to be? If not, can i know which … (read more)

How can I disable the extension group/ extension drop-down and go back the way it was and show all the extension at once like how it used to be? If not, can i know which version it was introduced so i can revert back accordingly? Thankyou

Asked by AweSomeK 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to transfer Firefox Most Visited Sites, Browser History and account settings from my old PC to my new PC?

I have a new HP Pavilion 24 AiO PC. I want to transfer all of my browser settings, most visited sites and history from my old PC to this new PC within Firefox. Can I just… (read more)

I have a new HP Pavilion 24 AiO PC. I want to transfer all of my browser settings, most visited sites and history from my old PC to this new PC within Firefox. Can I just Copy/Paste these settings from my old PC to the new one?

Asked by jalytle2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to load Javascript in OWA

Hello, I am unable, for the past 2 days, to load my webmail from Outlook.com (outlook.live.com/mail) and my outlook calendar online (outlook.live.com/calendar), but have … (read more)

Hello, I am unable, for the past 2 days, to load my webmail from Outlook.com (outlook.live.com/mail) and my outlook calendar online (outlook.live.com/calendar), but have no problem to access OneDrive and my other MS apps. I get in both cases a "failed to load Javascript" error messages, failing to load the "chunk 5016797" in mail, and the "chunk 917352" in calendar. Refreshing the tabs, restarting FF, restarting the computer, restarting FF in troubleshooting mode (no extensions) as suggested in an existing thread on this topic, updating FF and updating Windows (still Win8.1, though), didn't help. I access normally both mail and calendar in Chrome, but want to keep and use FF as my main browser. Can you help fixing this JS issue ? Many thanks

Asked by govaerts_marc 1 year ago

Last reply by govaerts_marc 1 year ago

  • Archived

IDM extension not working

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue… (read more)

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue?

Asked by John Sullivan 1 year ago

Last reply by magedmjaher 1 year ago

  • Archived

Tab always crashes on audio playback

I've had this problem for a couple of years already. Not with other browsers and, with the Internet Download Manager extension, I'm usually able to download multimedia co… (read more)

I've had this problem for a couple of years already. Not with other browsers and, with the Internet Download Manager extension, I'm usually able to download multimedia content in FF. (That's been my workaround.)

For example, when loading this humble URL ... https://upload.wikimedia.org/wikipedia/commons/transcoded/d/d8/Plattenknistern_record.ogg/Plattenknistern_record.ogg.mp3 ... if I have autoplay enabled, it'll crash right away ("Your tab just crashed"), without autoplay, it'll crash as soon as I hit play. Until a few days ago, no crash report was created under about:crashes, but, after upgrading to 112.0.1, I've finally been able to submit a crash report: bp-203a462b-e949-47b0-90f3-a99760230422

No difference if I create a new user profile and disable add-ons. Disabling hardware acceleration doesn't help either. I can't do without most of my settings and add-ons, so refreshing FF is not an option. I'd sooner try a new install (and then import my profile and reinstall add-ons), but that's laborious and not guaranteed to solve the problem.

(I've submitted this question before, about half a year ago - now archived -, but that didn't go anywhere for lack of crash diagnostics.)

Asked by fucsi 1 year ago

Last reply by fucsi 1 year ago

  • Archived

censoring my FB page posts

Firefox blocks out some posts with an 'OBJ' box as follows: Eagle lady (Jean Keene) sign from the Homer spit. This is one of my favorite signs in my collection. I’m pre… (read more)

Firefox blocks out some posts with an 'OBJ' box as follows: Eagle lady (Jean Keene) sign from the Homer spit. This is one of my favorite signs in my collection. I’m pretty sure that she was the only person ever to be allowed to feed eagles and probably the last. She started feeding them in the 70s for about 20 years until she passed away. She was a tough, unique woman. She started off as a rodeo daredevil in the 50’s and worked for the Red River Rodeo as a trick rider.  Jean worked with many celebrities, including the likes of Gene Autry also known as the “singing cowboy.” She eventually had to retire from the rodeo, because she got hurt on a horse. She drove semi trucks and opened a dog and cat grooming business before eventually moving to Homer Alaska.

        If anybody else has any peninsula signs from the past, and would like to share please do so, we would love to see them.

WHY? WHY? WHY?

Asked by cbak1222 1 year ago

Last reply by cor-el 1 year ago