Firefox Community Forum

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

My current version of Firefox is 151.0.4 (64-bit) & for the past 2 weeks or so every time I use the search bar to google something it triggers one of those "We've detected unusual activity from your network" requiring a Captcha. At first I tried all of the typical stuff [antivirus, vpn, extensions, etc...] to make sure that wasn't the issue. But as of yesterday & confirmed today I can actually go to Google's website first & do the search from there with no issue & no captcha.

So, whatever the issue is has to do specifically with doing the search via the search bar... for some reason. Is this a bug in the browser, or is there perhaps some setting that could cause this to happen in the about:config page? Though, I doubt a setting could be it because I've changed the settings I've changed now for years without causing this issue.

I am currently in Spain, when connected to certain network parts of my page are auto translated to Spanish, even tho the whole page is usually in a different language and all of my settings are set to "English" I cannot find a way to change this specific setting as it seems to be linked to the provider of internet service directly?

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing.

Please return possibility to remove those completely!

I don't want my browser to have anything to do with those listed above. I have had it removed in previous versions. Why did you add it to browser again?! Why don't you allow to remove it anymore?!

Hyperlinks keep opening in new windows, not in the same/existing window where they were selected. Issue is not unique to Google Search results and occurring across multiple websites. At wits end trying to figure this one out. I have deselected the "Open links in tabs instead of new windows", turned off all extensions, and uninstalled & reinstalled Firefox. Issue is still occurring. Attached is image of my tab selections showing all turned off.

So i have freshly installed firefox, every time i look up something on google i don't get any AI overviews, but when i use google in a private window google's ai overview works in there. what is going on? (keep in mind i have ublock origin activated on both windows but the ai only works in private mode where im not signed in)

I have selected the 4 rows for shortcuts on my tab and have installed all but the last 3 spaces in the end of the 4th row. There's no option whatsoever to continue to add those remaining 3 spaces. Any suggestions?

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click on the three dots I don't have the option to pin to toolbar.

I am using Firefox 147.0.4 on Mac OS 26.3 Tahoe.

My bookmarks have stopped working. When I went to Edit Bookmark I found they are all empty. I can create a new bookmark as usual, but I have over 300 bookmarks that no long function that are very important to my work. Is there any way I can possibly restore them, as my work depends on them?

Hello! Please report this bug to the developers. When I first launch Firefox after turning on my computer, the window title bar and buttons in the upper right corner (like "Minimize," "Minimize to Window," and "Close") sometimes disappear. If I minimize the browser via the bottom taskbar and then restore it, these buttons and the title bar appear. I'm using Windows 10 x64, with a screen resolution of 2560x1440 (scaled to 125%, but I don't think this has anything to do with the scale or resolution, as other browsers (Opera, Edge) don't have these title bar issues).

See screenshots at the links: https://imgur.com/a/Hbc9yvE (There are two screenshots: 1 - with the window title and buttons (as it should be), 2 - when the window title and buttons disappear)

I've noticed that if I let Windows sit for a while after turning on the PC (2-3 minutes) and then launch Firefox, the problem with the disappearing title bar and buttons seems to disappear. Apparently, Firefox doesn't have time to load properly after Windows loads, and if I launch Firefox almost immediately after Windows loads, the problem described above occurs. And when the OS sits for 2-3 minutes, Firefox apparently loads all its services and processes normally and then works normally, without this error. Firefox ver.: 150.0.3.

This bug was also discussed on the forum by some other users, and they are also experiencing this bug: https://forum.mozilla-russia.org/viewtopic.php?pid=818805