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Problem with saving bookmarks

When I click on "Bookmark current tab," the small bookmark window opens as usual. But if I then click on "save," nothing happens. The bookmark does not get saved anywhere… (read more)

When I click on "Bookmark current tab," the small bookmark window opens as usual. But if I then click on "save," nothing happens. The bookmark does not get saved anywhere and the window does not close. Likewise, if I click on "cancel," nothing happens and the window also stays open. Only if I click somewhere outside of the bookmark window does the bookmark get saved and the window close. This has happened only in the current and previous version of Firefox. How can I fix this?

Asked by rm23 2 hours ago

Last reply by rm23 1 hour ago

filled forms will not send and saved payment information will not stay in field form

when i fill in a form on a site (example cvs) it will not send and my saved payment information shows when i click into the field but will not stay- i must continually ma… (read more)

when i fill in a form on a site (example cvs) it will not send and my saved payment information shows when i click into the field but will not stay- i must continually manually fill in my payment information

Asked by Thunder Kreider 10 hours ago

Getting application errors on some sites – same site works in other browsers

Getting application errors on some sites – but the same site works in other browsers. This has been happening over the last couple of weeks – getting application errors o… (read more)

Getting application errors on some sites – but the same site works in other browsers. This has been happening over the last couple of weeks – getting application errors on some sites but not in other browsers. On the example shown I see the login page flash briefly then replaced by the error.

Asked by thomasderrett 1 day ago

Last reply by cor-el 21 hours ago

Theme

I have enabled my new Theme but it keeps defaulting back to my old Theme. I have tried closing Firefox and opening new tabs. Opening a new tab also changes it back to the… (read more)

I have enabled my new Theme but it keeps defaulting back to my old Theme. I have tried closing Firefox and opening new tabs. Opening a new tab also changes it back to the default theme. I have sent an image of the old theme. The new theme is Aurora Australis. And the second image shows this Theme enabled. What gives? Carl

Asked by carl_hci 1 day ago

Last reply by carl_hci 1 day ago

issues with Kindle cloud after 126 install

Hi there, I read books using Amazon Kindle's cloud log in. After installing Firefox 126, I am no longer able to open books on my last page, I cannot turn pages or even o… (read more)

Hi there,

I read books using Amazon Kindle's cloud log in. After installing Firefox 126, I am no longer able to open books on my last page, I cannot turn pages or even open my notes. I tried using Kindle cloud on other browsers and everything works fine.

Any idea why my Kindle cloud functions are not working on Firefox?

Asked by irshadfilm 1 day ago

Reconnecting old device pollutes bookmarks with old bookmarks

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to c… (read more)

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

Asked by tonywoode 3 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Primary Password issue

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new… (read more)

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

private browsing shows up in history sometimes

once every week or two, private browsing shows up in history. it is not cleared when i close all private windows. the rest of the time it works as it's supposed to. an… (read more)

once every week or two, private browsing shows up in history. it is not cleared when i close all private windows. the rest of the time it works as it's supposed to. any suggestions are welcome. thank you. running 125.0.3 on mac ventura 13.6.6

Asked by zinaemail-junky 2 days ago

AOL Mail - Can't read

I'm considering switching to Firefox for my primary browser BUT once I log in to AOL to check my mail, the print is tiny and cut off top and bottom of each letter. This … (read more)

I'm considering switching to Firefox for my primary browser BUT once I log in to AOL to check my mail, the print is tiny and cut off top and bottom of each letter. This is not a new problem, but I'm using Firefox more now and still have to use another browser OR another device to read my email. I am attaching a screen capture of what it looks like.

Asked by rsbvlb 2 days ago

How do remove fake recurring alerts?

How do block a fake recurring alert? App: Ads.fiancetrack(2).dll Threat Detected: Trojan Spyware Access to this computer is blocked for security reasons. Please contact… (read more)

How do block a fake recurring alert?

App: Ads.fiancetrack(2).dll

Threat Detected: Trojan Spyware Access to this computer is blocked for security reasons. Please contact Microsoft Support: 855-752-1661

Asked by mtogo 2 days ago

Can't open Word files on Firefox

I can’t seem to open any Word files in Firefox. Doesn’t matter if it’s a new file or an old one, it just won’t open. What’s weird is that it takes me to a OneDrive page s… (read more)

I can’t seem to open any Word files in Firefox. Doesn’t matter if it’s a new file or an old one, it just won’t open. What’s weird is that it takes me to a OneDrive page saying the file doesn’t exist or isn’t available. But when I switch to Google Chrome, everything works fine.

Asked by tha.supreme227 2 days ago

YouTube video issues on FireFox

Hey there. To get straight to the point, whenever I am watching a YouTube video on Firefox in full screen, every so often the screen goes black then slowly fades back in.… (read more)

Hey there. To get straight to the point, whenever I am watching a YouTube video on Firefox in full screen, every so often the screen goes black then slowly fades back in. I have no idea how to fix this issues and it is not my computer that is causing it (doesn't happen on other browsers, my computer was tested for a variety of problems and nothing was wrong, etc). I have also looked through Firefox Reddit help pages and the support articles on the Firefox support website but have found nothing to help. Any suggestions or help would be much appreciated! Thank you :)

Asked by Smokeydeathcap 2 days ago

Latest Update Will Not Download

This is my Mac Monterey. My Windows 10 is in Safe Mode With Networking. The last update will not download. That version is 125.0.3. What's available under Windows upd… (read more)

This is my Mac Monterey. My Windows 10 is in Safe Mode With Networking. The last update will not download. That version is 125.0.3. What's available under Windows updates does not download either. Now I am running my antivirus on my Windows to see if it runs clean. I do not know why I cannot apply these updates.

Asked by tightpurchaser 3 days ago

Last reply by tightpurchaser 2 days ago

Missing pages or parts of them

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all wor… (read more)

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all work fine on safari. Any help greatly appreciated. Jim

Asked by jimpnm 3 days ago

Last reply by cor-el 2 days ago

  • Solved

How do I hide the top menu bar in Fullscreen view in Mac OS 14.4.1 on MacBook Air?

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro… (read more)

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro, it doesn't show up. i.e. Off.

I can't figure out what is the setting to make sure it does not appear. I went digging everywhere and can't figure it out. If you could tell me what config, etc I'm missing I'd appreciate it.

Screen shot attached to show which menu bar I mean.

My firefox is up to date: 126.0 (64-bit)

Asked by Kim Yoonmi 김윤미 3 days ago

Answered by cor-el 3 days ago

Q: Why does blocked website (pwnedpasswords.com) still leave cookies?

Hello, I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies. I've never even visi… (read more)

Hello,

I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies.

I've never even visited this site (that I'm aware of), and it's a bit concerning to me.

In spite of clearing ALL my cookies (and blocking this website), it keeps appearing in my list!

Please advise :)

Asked by tracey.leigh.morrison 3 days ago

126.0 upgrade breaks WordsWithFriends, can not downgrade back to previous FF

On my MacOS 10.15.7 system I upgraded from 125.0.2 to FF 126.0 this afternoon. When I started the new version of FF and acknowledged the "downloaded app OK" dialog all t… (read more)

On my MacOS 10.15.7 system I upgraded from 125.0.2 to FF 126.0 this afternoon. When I started the new version of FF and acknowledged the "downloaded app OK" dialog all the tabs opened as expected except for WordsWithFriends (on Facebook). WWF draws the full board just fine but then throws a less than descriptive error message: "an error occurred. Please refresh." That is an infinite loop as it will return the same error no matter how many times retry is pressed. I logged out of FB and back in, just in case. No change. FB pages show fine, btw. Closed 126.0 and tried downgrading back to 125.0.2. That version with no longer load (or any of the previous four I had on hand). Consumes 100% of the CPU for about six minutes and then changes to Unresponsive in the Activity Monitor. WWF works fine in Safari and Chrome for what that is worth.

Asked by marty_ffs 3 days ago