Showing questions tagged: Show all questions

How to turn off ad blocker

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How d… (read more)

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

Asked by Bruce Nicholson 4 months ago

Last reply by cor-el 4 months ago

Firefox not showing some videos. Have to switch to Chrome as many people do to watch video

For some time now Firefox will not show some videos. Like many other users of Firefox I have to begrudgingly switch to Chrome to see the video. I have tried most of the… (read more)

For some time now Firefox will not show some videos. Like many other users of Firefox I have to begrudgingly switch to Chrome to see the video. I have tried most of the advise on the internet and reinstalled Firefox but the problem continues. This never use to happen. All videos played. It has only started in last few months. I see many other people have same problem with Firefox. It would be nice if Firefox was to change it back to working on all videos again. Thank you.

Asked by bonner martin 3 months ago

Last reply by ThePillenwerfer 3 months ago

Trouble Viewing PDF's

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of th… (read more)

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

Asked by ss724 6 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR This error occurs constantly on Firefox. I've had to go to Chrome to connect. I want to use Firefox, but not i… (read more)

PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

This error occurs constantly on Firefox. I've had to go to Chrome to connect. I want to use Firefox, but not if it keeps doing this.

Asked by elifair 4 days ago

Last reply by jonzn4SUSE 2 days ago

  • Solved

Cannot access local address 192.168.1.1

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway se… (read more)

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway settings.

I use to get displayed "Advanced" that allowed me to continue forward to get to an "insecure site", only recently that has not been happening (so I am stuck).

Any suggestions, advice, and/or workarounds are appreciated.

Thanks ~Bill

Asked by ElkHair14 5 months ago

Answered by ElkHair14 5 months ago

Bing intrudes on Firefox

I have a PC. Today, Bing took over my Firefox. I have to go through Bing to get Firefox. I don't want that. I just want to use Firefox. Note that I use two web browsers.… (read more)

I have a PC. Today, Bing took over my Firefox. I have to go through Bing to get Firefox. I don't want that. I just want to use Firefox.

Note that I use two web browsers. Google Chrome (default) and Mozilla Firefox. No others. I don't want Bing.

I purged Bing from Chrome by making Chrome my default, which it has been. I use Firefox some of the time. I don't want to get to Firefox by going through Bing. Microsoft has enough domination.

Asked by irvin.schonfeld 4 months ago

Last reply by ThePillenwerfer 4 months ago

My firefox across platforms has changed from English to displaying results in French.

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to … (read more)

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to displaying results in French. I have gone through and changed all my language settings in and outside of the browser from English (Canada), to English (GB) to no avail. It still shows up in French. and I have had an French to English translator popping up when searching in Firefox. I can't see anywhere else to change the language. Everywhere I see, it says English (GB), but still displays French headings to the searchs. Any help will be great. Thanks.

Asked by daedalus_wren0 5 months ago

Last reply by cor-el 5 months ago

  • Archived

v128 broke right click menu

Since v128 update my right click menu contains all possible items and doesn't work. For example, right clicking a video and changing playback speed has no effect. I alre… (read more)

Since v128 update my right click menu contains all possible items and doesn't work. For example, right clicking a video and changing playback speed has no effect.

I already tried running troubleshoot mode to no avail. Tried manually add-ons to no avail. I even uninstalled and reinstalled to no avail.

v127 worked fine. Please investigate.

Asked by Temp Greek 6 months ago

Last reply by Temp Greek 6 months ago

Green video playback after update

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs… (read more)

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs on twitter actually) the video will often mess up and become a chaotic jumbled garbled up mess of green with junk artifacts over the video. The audio will play fine. It's like watching a scrambled TV station from a 90s bootleg cablebox, but green.

This issue doesn't exist in any of my other browsers.

I'd love to continue supporting Firefox instead of Chrome, but this is a persistent issue across the entire internet, so it's kinda obvious I need to stop using Firefox until this is patched. Thanks.

Asked by Danno Palmer 1 month ago

Last reply by jonzn4SUSE 4 weeks ago

McAfee Truekey has stopped appearing in Firefox browser. App downloaded again, and being asked to enable. How do I do this?

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activ… (read more)

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activate it. How do I do this/ should I do this?

Asked by hazelhaas 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

  • Archived

Can I opt out of AI browser features?

I am very strongly opposed to any AI features being forced on me. When I opened Amazon today I discovered Fakespot had turned it self on. Might there might be some way to… (read more)

I am very strongly opposed to any AI features being forced on me. When I opened Amazon today I discovered Fakespot had turned it self on. Might there might be some way to edit my config file to not have this happen again?

Asked by Alexander Shields 6 months ago

Last reply by Paul 6 months ago

  • Solved

Firefox tab keeps crashing

Hello, I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with fi… (read more)

Hello,

I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with firefox.

Been trying to identify the problem. Here are some crash reports. All of them have the signature (unloaded T_Prevent64.dll)

Submitted Crash Reports Report ID Date Submitted bp-53c88a80-cb16-40d1-947d-197540240726 7/27/2024, 12:41 AM View bp-9c66625e-4a15-4d98-91c4-9ad8d0240726 7/27/2024, 12:41 AM View bp-e47e93d4-24f7-4ef7-9ee5-338e60240726 7/27/2024, 12:30 AM View bp-13afc8a2-be56-47ac-9ac7-76a090240726 7/27/2024, 12:30 AM View bp-9815e4b1-8134-4743-9dd9-8b2090240726 7/27/2024, 12:30 AM View bp-6097b5c4-fc4f-484f-856e-4af2b0240726 7/27/2024, 12:30 AM View bp-a7f77e4d-a97b-40ea-8234-c663c0240726 7/27/2024, 12:30 AM View bp-bfbf3809-eb66-4b19-a974-5afdc0240726 7/27/2024, 12:30 AM View bp-00f1270c-905b-4dba-852d-f435d0240726 7/27/2024, 12:30 AM View bp-046a789e-ed76-4800-8191-7caff0240726 7/27/2024, 12:30 AM View bp-d1b42aac-50f7-4605-8529-7b54b0240726 7/27/2024, 12:30 AM View bp-0f235aff-8ab6-4452-860d-051890240726 7/27/2024, 12:30 AM View bp-4aa4474f-594e-442f-b128-a90150240726 7/27/2024, 12:30 AM View bp-3cff0004-374e-42d1-b218-4955c0240726 7/27/2024, 12:30 AM View bp-59fbf0b7-6233-4f17-9e8e-bac590240726 7/27/2024, 12:30 AM View bp-ad0de436-d27c-467f-ba67-dc1920240726 7/27/2024, 12:30 AM View bp-563f7fe1-fd7a-4421-8a43-c52dd0240726 7/27/2024, 12:30 AM View bp-db02aaa2-aa75-473e-9e35-fd9fd0240726 7/27/2024, 12:30 AM View bp-e592c09f-7e55-4218-9b15-233a70240726 7/27/2024, 12:30 AM View bp-ffd6a3c8-d728-4582-9757-9cecd0240726 7/27/2024, 12:30 AM View bp-6c29b49f-f322-4370-aad9-1b2ab0240726 7/27/2024, 12:30 AM View bp-aa98e6dd-bc36-4483-bdd9-b055d0240726 7/27/2024, 12:30 AM View bp-0ca93951-168d-456d-ab9e-8b7ea0240726 7/27/2024, 12:30 AM View bp-59503df9-c479-477f-b5e9-711560240726 7/27/2024, 12:30 AM View bp-c1fe89fd-3453-494a-9393-fb9ca0240726 7/27/2024, 12:30 AM View bp-823c313d-b61c-4765-ae03-26b990240726 7/27/2024, 12:30 AM View bp-d98a0d3e-9771-420e-8926-bebfa0240726 7/27/2024, 12:30 AM View bp-28344e31-eec2-457e-bdfa-dec460240726 7/27/2024, 12:30 AM View bp-0ec8d55c-f85b-4285-857c-346980240726 7/27/2024, 12:30 AM View bp-e065338b-1c98-45ab-86e1-8bbd00240726 7/27/2024, 12:30 AM View bp-4e5ba615-3909-43e0-a753-1b5520240726 7/27/2024, 12:30 AM View bp-a3c4b47b-0c18-4b57-8891-d87740240726 7/27/2024, 12:30 AM View bp-d2cd41a4-0d99-48fb-9c03-eef450240726 7/27/2024, 12:30 AM View bp-678cde97-5d99-46e7-85cd-4a1470240726 7/27/2024, 12:30 AM View bp-aa7cfca5-3347-4da6-8bfd-eb25e0240726 7/27/2024, 12:30 AM View bp-d583ec50-2340-4d00-b2c8-9893a0240726 7/27/2024, 12:30 AM View bp-0ab52e60-ece8-4813-a88c-996140240726 7/27/2024, 12:30 AM View bp-6218d412-d4f5-4029-a576-818940240726 7/27/2024, 12:30 AM View bp-89b4ca44-d0f4-4c9c-863f-01fab0240726 7/27/2024, 12:30 AM View bp-58f79dd0-dc63-460c-ac2e-6b9530240726 7/27/2024, 12:30 AM View bp-39f7438c-8d02-4458-9e5f-66c150240726 7/27/2024, 12:30 AM View bp-9af0b7a8-2bef-4397-b9d8-a85260240726 7/27/2024, 12:30 AM View

Asked by Joshua 5 months ago

Answered by cor-el 5 months ago

PDF printing problem when content type PDF action is set to "open in firefox" but works if set to "use windows default application"

as the title states we recently had to upgrade the FF versions our clients are using because of a code update that required latest version of FF. the problem now is that … (read more)

as the title states we recently had to upgrade the FF versions our clients are using because of a code update that required latest version of FF. the problem now is that PDF printing is having problems when action is set to "open in firefox" it's not able to print completely the PDF. But if we change the action to "use windows default application" it works fine.

So my question is why is this happening? I did some research and found related issues https://support.mozilla.org/en-US/questions/996487 and https://support.mozilla.org/en-US/questions/1249538

What is the technical explanation for this? We're happy to just set the FF preferences to "use windows default application" but we'll need to tell them why that is.

thank you

Asked by rvtuble 5 months ago

Last reply by rvtuble 5 months ago

  • Solved

how to add extension icon to toolbar

I recently added the "Display Autoplay" extension. I can't seem to figure out how to get the icon to show in the tool bar. See Attached acreen shot. That's assuming that … (read more)

I recently added the "Display Autoplay" extension. I can't seem to figure out how to get the icon to show in the tool bar. See Attached acreen shot. That's assuming that this extension icon can be added to the tool bar. I look forward to anyone's comments. Thanks

Asked by arejfour 5 months ago

Answered by cor-el 5 months ago