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Issues with youtube

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am consta… (read more)

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am constantly having to login. For some reason the ability to see lists or to utilize any functions on the youtube website do not work properly because I am unable to remain logged in. Is anyone else having difficulty with youtube?

Asked by Chris 2 years ago

Answered by AlkindiX 2 years ago

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Weird Scrolling with version 83

Good Morning Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had opene… (read more)

Good Morning

Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had openend the wrong browser...so I went check about:config , and found some values where changed as new default values:

general.smoothScroll.mouseWheel.durationMaxMS 200 general.smoothScroll.mouseWheel.durationMinMS 50

I tought it was me the problem so I installed an older version of Firefox (80.0) in order to compare, and found a normal scrolling and those values:

general.smoothScroll.mouseWheel.durationMaxMS 400 general.smoothScroll.mouseWheel.durationMinMS 200

I think this is a mistake from devs, if i wanted to have horrible scrolling, I could just use Edge instead of Firefox, could you please bring the original scrolling back to Firefox?

Thanks

Asked by Wolfy 2 years ago

Answered by jumpnjil 1 year ago

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It became so UNBEARABLE that I sadly MUST stop using Firefox; AND RIGHT NOW!

Hello As others have said recently, Firefox has become unusually greedy in RAM! I love Firefox and it's been my favorite browser for years and years. But there it becam… (read more)

Hello As others have said recently, Firefox has become unusually greedy in RAM!

I love Firefox and it's been my favorite browser for years and years. But there it became unmanageable for me!

I'm absolutely not going to spend money to add more RAM to my PC tower, which is only three years old, and otherwise performs perfectly well for my use with all my other apps. There is 8 GB of RAM in my PC, a fast model of RAM, very fast, and expensive. You have to stop, guys, and face the truth! There is a real problem and there is no point in denying it, and saying that it takes more than 8 GB on a PC at the end of 2020.

The CONCRETE result is that we are all going to change the browser we use, it's super sad, and it is happening NOW. I don't want to change, but I have no choice. It's kind of heartbreaking for me, believe me.

Asked by Pascal in France 2 years ago

Answered by NoahSUMO 2 years ago

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HIgh memory usage seems to continually increase!

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage! I can start … (read more)

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage!

I can start with a number of Tabs open & (after refreshing each Tab - to ensure it is "lice" & "active") I will get (according to Windows Task Manager) about 1,300MB in use.

Without opening up any more Tabs & without trying to run any Web-Based Videos, over a period of a few hours it will increase & increase & increase - perhaps getting up to 4,000MB!

I've cross checked with "about:performance" (to open FF's own Task Manager), to show the individual Tab usage, & that NEVER totals up to anywhere near the figures shown by the Windows Task Manager!!

Obviously, my FF is fully up to date!

Any comments!

Asked by John-B 2 years ago

Last reply by Terry 1 year ago

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Restore previous session

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the… (read more)

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

Asked by ape 2 years ago

Last reply by cor-el 1 year ago

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Can't seem to recover my session

Hi, I always have dozens of tabs opened, if not hundreds. They have vanished. I’ve been trying to follow the topics on the matter, such as the one named ‘Session won't lo… (read more)

Hi,

I always have dozens of tabs opened, if not hundreds. They have vanished. I’ve been trying to follow the topics on the matter, such as the one named ‘Session won't load’ (questions/1254740), to no avail.

Finally, this time I remembered not to close Firefox when I saw my tabs where suddenly missing. I’ve never seen the ‘Restore the previous session’ on the Firefox menu, and neither did I this time. Without closing the browser, I did a backup of the ‘sessionstore-backups’ folder. It contains:

‘previous.jsonlz4’, from 22/11/2020 17:42 ‘recovery.baklz4’, from 22/11/2020 18:57 ‘recovery.jsonlz4’ from 22/11/2020 18:58 ‘upgrade.jsonlz4-20201027185343’ from 31/10/2020 13:42 ‘upgrade.jsonlz4-20201108180448’ from 10/11/2020 15:05 ‘upgrade.jsonlz4-20201112153044’ from 22/11/2020 10:34

The one I need is ‘previous.jsonlz4’, since by 18:57 I’ve already lost my tabs. From the update backups I think I could also use the one from 22/11. In any case, I don’t understand what I am doing wrong so as to recover the ‘previous.jsonlz4’. This is what I’ve tried from different threads on my profile folder:

The ‘-backup’ and ‘OLD’ changes belong to different attempts

- Rename (on ‘sessionstore-backups’ folder) ‘recovery.jsonlz4’ and ‘recovery.baklz4’ to ‘recovery-backup.jsonlz4’ and ‘recovery-backup.baklz4’, and also tried with ‘recoveryOLD.jsonlz4’ and ‘recoveryOLD.baklz4’ - Rename ‘sessionstore-backups’ folder to ‘sessionstore-backupsOLD’ - Rename (on the main profile folder) ‘sessionstore.jsonlz4’ file to‘sessionstore-backup.jsonlz4’, and also tried with ‘sessionstoreOLD.jsonlz4’ - Copy/paste the ‘previous.jsonlz4’ file into the main profile folder. - Rename ‘previous.jsonlz4’ to ‘sessionstore.jsonlz4’

Nothing has worked. Once followed the steps, Firefox keeps opening my startup page. Note that it does not restore my previous session (that is, some tabs regarding this same subject), but my startup page, which means my attempts are having some effect, although not the desired one. I do have the ‘Restore previous session’ checkmarked in ‘Setting/General/Startup.

I also tried to replace ‘recovery.baklz4’ (on ‘sessionstore-backups’ folder) with ‘previous.jsonlz4’, from 22/11/2020 17:42, hoping to be prompted with the ‘Well, this is embarrassing’ + ’Restore’ window. I had no success.

I’ve been trying to recover my tabs for hour by now and don’t find what I am doing wrong. Why does Firefox refuse to load my ‘previous.jsonlz4’ file? Am I missing something? Maybe ‘previous.jsonlz4’ is corrupted or something? Should I try to use the ‘upgrade.jsonlz4-20201112153044’ from 22/11/2020 10:34 file? (Although I would lose some information)

Some people talk about a ‘History > Restore Previous Session’. I cannot find anything similar.

Thank you very much

Asked by delfion.815 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Download speed in Firefox is very slow

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when… (read more)

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when I try to download something on Firefox, it downloads at like, 120 KB/s.

Asked by pedro.santos.valim 2 years ago

Answered by pedro.santos.valim 2 years ago

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Firefox Toolbar Bookmarks Disappeared.... Again!

So for the second time this month my bookmarks in my toolbar have disappeared. I was signed into my Firefox account both times they went missing. I tired to restore from … (read more)

So for the second time this month my bookmarks in my toolbar have disappeared. I was signed into my Firefox account both times they went missing. I tired to restore from backup...... nothing. I made sure that the tool bar was enabled.... nothing. I'm so frustrated, as I am in full-time school with three days left in my term and all my textbooks and course sites are GONE!! I don't understand why this keeps happening.

Help!

Asked by skyelloyd42 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Can we have an option to restore the previous - previous session please?

When i switch on my computer i have to make sure that i open Firefox and restore the previous session before i do anything else. For example, if you click on a link in an… (read more)

When i switch on my computer i have to make sure that i open Firefox and restore the previous session before i do anything else.

For example, if you click on a link in an email - and if Firefox is not open - then it will open Firefox and you have lost access to your previous session tabs.

Yesterday, when i switched on the computer Adobe wanted to remove a program - so i uninstalled the program and then it opened a page in Firefox so i lost 50 tabs. Sigh.

SUGGESTION As well as having the option to restore the previous session could we please have the option to restore the session before that? I think this will make a lot of people very happy.

Asked by abbyeagle 2 years ago

Last reply by PBC 1 year ago

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Reinstalled Ubuntu and now my bookmarks and extensions are gone

I had to reinstall Ubuntu 20.04 because I removed vital Python 2 and 3 and it broke. Before doing this I was logged into my Firefox profile and should have had my bookmar… (read more)

I had to reinstall Ubuntu 20.04 because I removed vital Python 2 and 3 and it broke. Before doing this I was logged into my Firefox profile and should have had my bookmarks and extensions synced. I do not see any reason why this would not be the case. However, after my reinstall of Ubuntu and logging into Firefox profile all of my bookmarks and extensions are gone. I tried checking around Firefox and it only shows bookmarks and extensions from after my reinstall. I have not performed a backup since I reinstalled Ubuntu, but those bookmarks are there. So I don't understand why I can't find my old bookmarks and extensions from before my Ubuntu issue, because I was logged into my Firefox account. My Firefox account information should have been saved to my account not my computer anyway. Please help me I had a lot of important bookmarks on there, but can't remember all of them.

Asked by Scott 2 years ago

Last reply by Nabeel 1 year ago

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Email links opening new browser session

Recently when clicking on a link in an email, a new Firefox browser opens rather than the clicked website being added to the already open browser. How do I set email lin… (read more)

Recently when clicking on a link in an email, a new Firefox browser opens rather than the clicked website being added to the already open browser. How do I set email links to be added to the already open browser as has been the case for a long time? Thank you

Asked by pa1 2 years ago

Answered by cor-el 2 years ago

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Firefox doesn't show sent messages in Gmail

Firefox doesn't show sent messages in Gmail. Neither individual sent messages nor conversations that include sent messages. The message lists display fine, but when I try… (read more)

Firefox doesn't show sent messages in Gmail. Neither individual sent messages nor conversations that include sent messages. The message lists display fine, but when I try to open a message / conversation it only shows a blank page. Currently the version of Firefox on this computer is 83.0 (64-bit), although the problem occurs since the most recent versions. It only happens with Gmail. Yahoo! and AIM work fine. Doesn't happen in Chrome or Edge

Asked by Omar Concepcion 2 years ago

Answered by Omar Concepcion 1 year ago

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Unable to restore session from file

Hey! First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error … (read more)

Hey!

First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error message. I backed up my previous session json and other files by hand but every time i copy it back into my profile folder and rename it sessionstore.jsonlz4 it just gets deleted after I open firefox and none of my old tabs get loaded. I scrounged the files before and saw that they contain my lost tabs, I just can't seem to restore them. I tried reinstalling firefox too but that didn't help.

Did the restore system change or is the backup corrupt ? Thanks!

Fred

Asked by ftarabout 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Bookmark toolbar arrow is gone/bookmark toolbar seems truncated

Issue: the bookmark toolbar arrow (the one that shows bookmarks that don't fit on the toolbar) is gone from my browser, and the toolbar itself seems truncated (only like … (read more)

Issue: the bookmark toolbar arrow (the one that shows bookmarks that don't fit on the toolbar) is gone from my browser, and the toolbar itself seems truncated (only like 7/8 of the toolbar is filled).

I didn't change any settings or installed any add-ons that could have to do with this. It just disappeared one day, I didn't even notice it at first.

What I tried:

  • I launched Firefox in safe mode, didn't fix it
  • I removed my userChrome.css file, didn't fix it
  • when I cut the bookmarks and paste them into the toolbar, the arrow shows, but when I relaunch the browser it is gone again

See photo for what it looks like (ignore the anonymous favicons, I changed them temporarily with userChrome to preserve privacy, but without userChrome the issue still stands).

Anyone has an idea what happened and how to fix this? Thanks.

Asked by huang_zhi34 2 years ago

Answered by huang_zhi34 1 year ago

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Firefox seems to block some HTTPS sites in "HTTPS-Only" mode

I selected the new HTTPS-Only mode in Firefox 83.0, and some URLs are being blocked, followed by the "Secure Connection Not Available" message. Yet, when I click "Continu… (read more)

I selected the new HTTPS-Only mode in Firefox 83.0, and some URLs are being blocked, followed by the "Secure Connection Not Available" message. Yet, when I click "Continue to the HTTP site," the site URL is HTTPS, and the grey lock in the URL bar is in the fully secure position. Please let me know what this means, or whether this is a bug to be worked out. Thanks in advance.

Asked by DrBB01 2 years ago

Answered by cor-el 2 years ago

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Can I have 32 and 64 bit versions at the same time

Hi, I am an experienced firefox user for more than 2-3 years. But i recently need NPAPI plugins to do certain works. I learned that i need 32 bit to do that. I already ha… (read more)

Hi, I am an experienced firefox user for more than 2-3 years. But i recently need NPAPI plugins to do certain works. I learned that i need 32 bit to do that. I already have 64 bit. Now my question is can i have 32 and 64 bit at the same time? If i can't, then can i migrate my data from 64 bit to 32 without any data loss? i am free to give further info if needed. Thank You!

Asked by nazibalalam 2 years ago

Answered by FredMcD 2 years ago

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pulseaudio high CPU with no audio playing

Hey there, I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla? Steps to reproduce: --- Open … (read more)

Hey there,

I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla?

Steps to reproduce: ---

  1. Open Firefox
  2. Go to a page that contains an embedded video that is not playing automatically, e.g. https://www.rottentomatoes.com/m/sound_of_metal
  3. Do not play the video

Environment --- User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 Firefox version: 83.0 (64-bit) pulseaudio version: 13.99.2 OS: Ubuntu 20.10 64-bit Gnome version: 3.38.1 Windowing system: Wayland CPU: Intel® Core™ i7-8565U CPU @ 1.80GHz × 8 RAM: 15,5 GiB GPU: Mesa Intel® UHD Graphics 620 (WHL GT2)

Actual results --- pulseaudio process is spawned and rapidly becomes the most CPU consuming process on my machine (especially after a few seconds, when the Web Content ones start to cool down). Even though no sound is actually played! When switching to another tab with no embedded video, pulseaudio keeps overloading the CPU. This only stops after closing Firefox.

Expected results --- I'm not sure this is what should be expected, but I'll give it a shot:

  • pulseaudio process should only be spawned when actually playing a media that requires audio
  • pulseaudio should not be the #1 CPU consuming process
  • pulseaudio process should at the very least not massively use CPU when no sound is playing

Asked by yarma22 2 years ago

Answered by jonzn4SUSE 2 years ago