Dropdown Bookmark Menu Question.

Bookmarks Menu question. When I drag to widen the drop down Bookmarks menu, dragging left makes it go right. (narrows it) Dragging right, it goes left. (widening it) It o… (read more)

Bookmarks Menu question. When I drag to widen the drop down Bookmarks menu, dragging left makes it go right. (narrows it) Dragging right, it goes left. (widening it) It only recently started this. What did I do to cause it?

Asked by dcooley 5 minutes ago

Firefox often times out accessing paypal.com and other sites using DigiCert certificates

Firefox often times out when accessing paypal.com and other sites that use certificates from DigiCert. The same sites can be accessed reliably, from the same computer at … (read more)

Firefox often times out when accessing paypal.com and other sites that use certificates from DigiCert. The same sites can be accessed reliably, from the same computer at the same time, using chromium-based browsers.

The problem goes away if I disable the check to query OCSP responder, which may indicate the cause of the problem.

Often the sites can be accessed after restarting firefox, but after a few tries the problem recurs. This is not a solution as PayPal is often accessed in the last steps of an online purchase.

Asked by em2jacks 16 minutes ago

Firefox loading is slow for the last few days

For the past few days, Firefox has been running painfully slowly. I have tried to reset it, reinstall it and running Glary Utilities to clean but nothing has worked so fa… (read more)

For the past few days, Firefox has been running painfully slowly. I have tried to reset it, reinstall it and running Glary Utilities to clean but nothing has worked so far. I also have Opera and Chrome which are running absolutely fine. The program itself starts up fine but just seems to be very slow to load pages.

I am on Windows 10 with latest updates which is run on a separate SSD drive. Everything else runs very quickly like the resource heavy NoxPlayer.

Please let me know what further details I can provide you with.

Thank you in advance!

Asked by vsquad22 25 minutes ago

Pivate Browsing

Private browsing is back on my computer following an update. I need to disable it but the solutions online do not help as I do not have the tabs they describe. Ivor … (read more)

Private browsing is back on my computer following an update. I need to disable it but the solutions online do not help as I do not have the tabs they describe. Ivor

Asked by IvorG 25 minutes ago

Increadibly slow download speed

So Im trying to download a 1.19GB file and get 300mb/s ethernet speed using speedtest.net/ Now normally from my experience its never taken longer that 10 sec to Download … (read more)

So Im trying to download a 1.19GB file and get 300mb/s ethernet speed using speedtest.net/ Now normally from my experience its never taken longer that 10 sec to Download such a file. Although since today, either Firefox or my pc has decided to limit download speed to 90kb/s which means this is going to take 3h or so to download. I use Windows 10, don't have a metered plan enabled or any other wifi/ethernet speed limiting things, and no third party security software. Anyone have any ideas why this could be happening? Many thanks in advance

Asked by benedictvonschubert 26 minutes ago

Logging in to bank accounts.

For several years I have used Firefox as my browser. Recently I can no longer access by bank accounts. I have no problem accessing them if I go to Google Chrome and use … (read more)

For several years I have used Firefox as my browser. Recently I can no longer access by bank accounts. I have no problem accessing them if I go to Google Chrome and use their browser. I am able to access all my other accounts such as credit cards but for some reason Firefox no longer works for me to access my bank accounts. I have spoke to the banks and they have no clue as to why Firefox does not support their sites. Help?

Asked by shellbell54 31 minutes ago

Annimations have been turned off, but persist.

I use a 55 inch TV as my computer monitor with Windows7 OS. All of a sudden this week the animations are on every site... Netflix just became unbearable to watch. I have … (read more)

I use a 55 inch TV as my computer monitor with Windows7 OS. All of a sudden this week the animations are on every site... Netflix just became unbearable to watch. I have already gone though the steps to turn off all animations in Firefox. I performed these steps...

'''in about:config - type : toolkit.cosmeticAnimations.enabled - set it to : false - type : toolkit.scrollbox.smoothScroll - set it to : false'''

This did NOTHING to turn off the nauseating animations. Every time I scroll a web page I feel motion sickness. Every movie I watch now looks like garbage.

I ALSO have turned off ALL animations in Windows7... so this is really upsetting. Movies I have downloaded seem to play fine in VLC player, but if I use my browser to watch a video, it is now unbearable because of these garbage animations wreaking havoc on my screen.

Asked by Kdude 40 minutes ago

Firefox always asks for Primary password.

Anytime Firefox opens it is asking for my Primary password. This has been happening for 2 or 3 weeks. I can enter my password or click cancel. But if I close and reope… (read more)

Anytime Firefox opens it is asking for my Primary password. This has been happening for 2 or 3 weeks. I can enter my password or click cancel. But if I close and reopen the browser it happens again, regarless of what page I am on. (Annoying when clicking a link to read a short article) I do not have AVG or ISlet (sp?) installed. I tried that solution and it did not work.

Suggestions on how to debug, diagnose or fix appreciated.

Asked by royal58 40 minutes ago

What is this??

Suddenly this happens?? What is it and what can I do about it... Anyone?

Asked by info4048 44 minutes ago

Rejected by proxy (on Firefox, but not on Chrome or Edge)

As of today, when trying to connect to my university, I get the following message: L'erreur suivante s'est produite en essayant d'accéder à l'URL : http://testproxy.umont… (read more)

As of today, when trying to connect to my university, I get the following message: L'erreur suivante s'est produite en essayant d'accéder à l'URL : http://testproxy.umontreal.ca/

   Accès au cache interdit.

Désolé, vous n'êtes pas autorisé à demander la requête http://testproxy.umontreal.ca/ de ce cache tant que vous ne serez pas identifié. Please contact the cache administrator if you have difficulties authenticating yourself.

Which means the request is rejected (bad identification, cache access forbidden). It is accepted and works fine with Chrome and Edge. Is it a problem with the last update ?

Asked by louis@acm.org 1 hour ago

Sync Not Working

This morning my Sony laptop crashed. Fortunately, I have an HP that has not long been repaired under guarantee. All I have done up to today is make sure it works OK and a… (read more)

This morning my Sony laptop crashed. Fortunately, I have an HP that has not long been repaired under guarantee. All I have done up to today is make sure it works OK and add Mcafee security.

I am now using this and have succesfully installed several programmes including Firefox.

I have been through this process many times, having bought my first laptop in 1991. for virtually all that time I have used Firefox and always synced successfully on many occassions.

So I never thought I would have a problem today but, no matter what I have tried. I have had no success.

Asked by gsehorton 8 hours ago

Last reply by Luke 1 hour ago

Safefrom.net bookmark problem

Hi, everyone, I'm pretty new around here. I installed Savefrom.net helper and it installed an addon and a bookmark in my browser. Then I uninstalled it from my PC and uni… (read more)

Hi, everyone, I'm pretty new around here. I installed Savefrom.net helper and it installed an addon and a bookmark in my browser. Then I uninstalled it from my PC and uninstalled the addon. But the bookmark is still there. Everytime I close and reopen Firefox it is stays there and it's pretty annoying tbh. I tried starting in Safe Mode and two antivirus programs (Malwarbyte and Avast). No help. What can I do?

Asked by jalalgurbanov 8 hours ago

Last reply by jalalgurbanov 1 hour ago

Firefox Relay Survey issue

The Firefox Relay website has a link to a survey for users. I was unable to submit the survey in any browser (firefox, chrome, or safari) . It kept flagging an error that… (read more)

The Firefox Relay website has a link to a survey for users. I was unable to submit the survey in any browser (firefox, chrome, or safari) .

It kept flagging an error that I hadn't filled out the last question (which browsers I use on a regular basis.) even though it was filled out.

Anyway thought you all might want to know in case you haven't been getting survey responses.

Asked by Luke 1 hour ago

firefox presents a unique problem when entering password on retail site

When I try to sign in to Amazon using Firefox browser, the password box already shows an apparently infinite password entered. It is impossible to delete. Using another… (read more)

When I try to sign in to Amazon using Firefox browser, the password box already shows an apparently infinite password entered. It is impossible to delete. Using another browser, Chrome, there is no problem.

Asked by google553140 7 hours ago

Last reply by google553140 1 hour ago

Strange gray blocks show up in Yahoo news items

When I look at things like https://www.yahoo.com/entertainment/monolith-discovered-utah-desert-everyone-000002100.html I see these strange gray blocks (I think related… (read more)

When I look at things like

  https://www.yahoo.com/entertainment/monolith-discovered-utah-desert-everyone-000002100.html

I see these strange gray blocks (I think related to twitter) that have a light vertical bar moving across. This happens a lot of times. Has been happening for a few months. I suppose this relates to something they started doing in HTML at that time.

Asked by jfalksen 1 hour ago

delete multiple saved passwords

Is it possible to easily delete multiple saved password credentials or do i have to delete (and confirm) each one? I could reset the primary password (https://support.moz… (read more)

Is it possible to easily delete multiple saved password credentials or do i have to delete (and confirm) each one? I could reset the primary password (https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it) but that appears to reset _everything_

Asked by t.e.webber 2 hours ago

"This computer is blocked. Error #MS-77X1. Call 1-888-690670." Is this a scam?

Message received three times so far: "This computer is blocked. Error #MS-77X1. Call 1-888-690-0670." Is this a scam? Screen freezes. I immediately shut down and reboo… (read more)

Message received three times so far: "This computer is blocked. Error #MS-77X1. Call 1-888-690-0670." Is this a scam? Screen freezes. I immediately shut down and reboot. What else can or should I do?

Asked by jbuckley1 2 hours ago

Last reply by jscher2000 2 hours ago