Firefox Support Forum

PLEASE READ THOROUGHLY - Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). Now it won't search, a verify you're human window comes up, and I have to keep clicking squares, which I do - but then it says to allow cookies and start over. Well I don't want to allow cookies (Firefox-Mozilla kinda encourages using their tools to block cookies, which I much prefer), and I CANT FIND WHERE TO ALLOW (not yelling its just that I said this before and it wasn't noticed) cookies even if I did (I went to Firefox preferences all I could find was under privacy & security cross-site cookies but that did nothing) and I don't want to disable my VPN. Maybe I should mention that I just added or started a Mozilla account, as I have had immense trouble with my aol emails, and am trying to move everything over to a gmail account. My sign in to Firefox was the aol email, and I had to try (I thought I did it) add another account, which I think I did successfully. So it was right after that, that all this started. Help please! Thank you! I did get the following reply, saying to allow cookies (BUT I DON"T KNOW HOW OR WHERE TO DO IT) and something about a new browser profile and to stay out of my sync account, and I APOLOGIZE, but I have no clue what all that means. What is a broweser profile, what is a sync account and how do I stay out of it? I guess well I know i'm not too smart about this kinda stuff, so I apologize but I think I need detailed step by step what to do to fix this. I know thats a lot of typing, sorry.

I keep hitting sites where menus and selection boxes turn into unreadable Wing Dings? On W11 and cleared and rest the font cache in Windows and still repeatedly seeing the issue?

Lately, when I'm on a website and click into an article to read, suddenly the McAfee anti-virus ad or whatever you call intrudes and takes over the browser page I'm on and won't allow me to navigate way or stop it unless I close the browser tab and/or navigate away from the page all together.

Why is this happening? Is it something in the my particular browser? If yes, how can I remove and prevent this from happening?

Is it something that is occurring on the server of the site I'm visiting? Should I notify them what is happening?

Any help and advice greatly appreciated. It is very annoying. I don't have McAfee installed and it's not a pop-up, it happens within the browser page itself.

Thank you,

Marty

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

The news reader (powered by Technavia) for the Tucson Daily Star starts OK but continually slows down and eventually Firefox hangs and is non responsive. It happens in different places. The same news reader works OK in Edge or Chrome. Any idea how to trouble shoot this?

Mike Mulcahy

When I view my bank statement in Firefox, everything appears fine, but when I print the statement, all occurrences of boldfce "S" on the printout are blank. This problem does not occur with Google. Running macOS Catalina, all maintenance applied, Firefox is at 125.0.3.

Hello,

there seem to be a recaptcha issue - it was working yesterday, and today it doesn't. Here are the sites you can try to reproduce the issue: https://www.uniquegardendecor.com/contact-us/ https://www.kbauthority.com/help.php?mode=update&section=contactus https://www.outsy.com/contact-us/ And it looks like it's only happening in the US. Firefox version: 125.0.3 (64-bit) Please advise

After updating Firefox to Firefox 125.0.3, Google ReCaptcha2 stopped working on my sites (I use the invisible version). Then I checked the version from the official website and it doesn’t work either.

I read about self = this on stackoverflow, but this also does not help on my sites. After clicking, nothing happens, and there is an error in the console.

Has anyone encountered this?

The same behavior here https://www.google.com/recaptcha/api2/demo, an error is displayed and loading... loading... loading.

Error in console is like: UncaughtObject { stack: "z<@https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js:470:201\nH<@https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js:258:...

from https://www.gstatic.com/recaptcha/releases/WQcDpAcHn0sjM6ZiVkU8JwNH/recaptcha__ru.js line 448:1

Tested on absolutely clean Firefox without plugins, with security turned off, without cookies and account.

When i start browsing from Holland IP via VPN the problem are solving. In Chrome, Edge ReCaptcha2 working fine.

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime and the latest version (for me) of Firefox was installed. Every time I try to use a site requiring recaptcha, the wheel spins and I get no choice to log in. I've cleared cookies and my cache, refreshed Firefox, etc. Nothing works.

How to PROPERLY erase history? I mean, you erase HISTORY...click...there you go...?!?!?...but, what's happening? I erased HISTORY...ah, I erased it FROM the panel but, it WILL remained on the list that it shows on top of the icon (sic) ...someone suggested to go on the panel, select privacy, scroll to history, pass over "Never remember history...." (?) AND then you "click"... Clear...what is the point? clear means clear means clear from EVERYWHERE...sorry about the mess I wrote but I was frustrated

Your help utility needs help. -results don't show date, must open each item. Results seem to not be listed in date order. What a mess to sort through. I can't select a desired date range, or select by release version number. -your search tool isn't very effective, I keep getting unrelated results. I do better by searching google to find the help I want regarding Firefox.

When I press the pause button on my keyboard, it doesn't stop the YouTube video like it used to. I'm not sure why it stopped working. I've checked the key, and it works fine in Chrome.

I use Lightfolio.com for my website hosting. My computer does not let me login or load the website using Firefox. I've deleted the cookies, and played with the settings, and it still doesn't work. I'm really needing help as this is dampering my business.

I noticed that Firefox implemented an update today at 10:36 (CST). I have noticed that since that point I can no longer click the login button for my ShipStation platform. I can login without issue through Chrome, but prefer to use Firefox. I have cleared my history for ShipStation in Firefox. I have restarted my computer. The page loads, but clicking on the login button has not result - nothing happens.

Please help!

Yesterday I was unable to sign into The Guardian website (https://profile.theguardian.com/signin?INTCMP=DOTCOM_NEWHEADER_SIGNIN&ABCMP=ab-sign-in&componentEventParams=componentType%3Didentityauthentication%26componentId%3Dguardian_signin_header and https://profile.theguardian.com/signin? )

The problem is that after I click "Sign In", that little circling line becomes the Energizer Bunny, circling away and circling away, but not logging me in.

I have no problem logging in using those login pages on Edge, so confident of username/password combo

I have (repeatedly) turned off tracking protection, Adblock Plus & Privacy Badger for the site, cleared history (cookies and cache, as well as all), followed the complete set of instructions at https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords, and refreshed Firefox. Still the same problem.

HELP - I don't want to be forced to use Edge :)

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing and freezing. Sometimes I can't restart it for several minutes. Whenever this happens, I refresh it. I've refreshed it about twice. I've re-installed it twice too, but it keeps happening. Most settings are default, but I wanted to include the settings in case this could be the problem: - I've turned off Firefox home content - I've turned off all passwords and autofill features - Never Remember History - Do Not Track and Tell Websites not to share/sell my data are turned on - I left the standard-level security settings as is

I have one extension installed.

The only other browser I have installed is Safari and I am not having these issues. I should add that I don't receive any error messages when this happens, it just freezes. The most recent issue is that I was clicking on buttons on a website and it wasn't working, but when I started using the Safari browser (which also set to private mode) it worked fine.

When it works I love Firefox and would like to keep using it. I am wondering if there is anything I can do to fix this.