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  • Archived

Tabs Crashing

Everytime I try to open a tab on my Firefox window, it loads for a second before a blank screen saying that my tab has crashed. The only times I can open a new tab is on … (read more)

Everytime I try to open a tab on my Firefox window, it loads for a second before a blank screen saying that my tab has crashed. The only times I can open a new tab is on a private window.

Asked by honologobo36 1 year ago

Last reply by cor-el 1 year ago

  • Solved

No + sign on tabs.

Firefox crashed. I am trying to get it to how I had it before this. One of the problems is the new tabs thing. I know about CTRL-T, I have not used it. I have used the + … (read more)

Firefox crashed. I am trying to get it to how I had it before this. One of the problems is the new tabs thing. I know about CTRL-T, I have not used it. I have used the + on the tabs for years. I know, big deal, it's just inconvenient, interrupts my train of thought to switch, which is no big deal. But if anyone has a moment and can answer, it would be a blessing for me. Thank you.

Asked by morrowken997 2 months ago

Answered by TyDraniu 1 month ago

  • Archived

Restore Lost Tabs

When I logged onto Firefox this morning it asked me to update which I did. When I got onto Firefox all my tabs were gone. Please tell me if I did something to cause this … (read more)

When I logged onto Firefox this morning it asked me to update which I did. When I got onto Firefox all my tabs were gone. Please tell me if I did something to cause this and how to keep this from happening again. I do have it set up to restore tabs when logged off and starting up again. Also please tell me how to get my tabs back! I tried to follow instructions for this but actually didn't have the things they said to click on. Thanks so much for your help!!

Asked by Mary 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Missing Group Tabs

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and s… (read more)

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and save it, then I opened it again, it was great!

I am a student, I use my group tab to add the tabs that have the resources that I need to, and would also like to study for more knowledge and for my next school year.

There was no problem at that whole time. In April 21, there was no problem until April 22, 23 no problem. But I forgot my charger at that time, because I was at my mothers house. Then I wait for weeks for my charger to come back, about 2 weeks for my laptop to revive there in my grandparent's house.

When I got my charger, and opened firefox. Wait, but at first when I opened firefox, it showed me that there is a new update, an update about tab groups that I already now. I looked at my group tabs, and they are not there anymore.

What should I do to get them back.

Asked by Allyson Marie Vicera 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Archived

create a new tab

I have updated to the latest version of Firefox browser this time. Whenever I create a new tab, the page will prompt me with a failure to load content and hope me to try … (read more)

I have updated to the latest version of Firefox browser this time. Whenever I create a new tab, the page will prompt me with a failure to load content and hope me to try refreshing to resolve it, but it does not work

Asked by 2655947662 1 year ago

Last reply by 2655947662 1 year ago

  • Archived

Firefox has done it again

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But o… (read more)

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But only blank boxes show up on the page. It will not accept a new entry when I try to enter one. It goes back to the blank white box. Why does this keep happening? Can anyone give me a Firefox for Dummies way to fix this?? Thanks!

Email removed for privacy

Asked by raydle1101 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

firefox tab groups

I have the most recent update and have been excited about tab groups, but it's still not working on mine. I thought the update would be available to all as of May 6, 2025… (read more)

I have the most recent update and have been excited about tab groups, but it's still not working on mine. I thought the update would be available to all as of May 6, 2025. Is this happening to anyone else?

Asked by Heather Jackson 6 months ago

Answered by Mat.Pi 6 months ago

  • Archived

Does having inactive tabs, such as news articles with embedded videos playing, consume data?

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite… (read more)

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite primarily browsing static pages, email, and other low-data activities, I often find my data usage higher than anticipated. The main culprit comes to mind to be videos embedded in news articles. Sometimes, with multiple tabs open, I switch to an inactive tab only to find a video playing. Although I've configured my Firefox preferences not to autoplay videos, it seems that YouTube videos still override these settings.

So, my question is, when a tab is inactive, does Firefox stop all data transfer for that tab in the background? And if not, what are the solutions to stop any background data other than continually closing all tabs?


Also, any suggestions on this topic are appreciated, especially from and to users who also live in remote areas without fiber, DSL, etc.

Asked by Terra Civis 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Recently closed tabs and windows is disabled

Hello, I am using Firefox on a new computer, and I have a bizarre problem that I never experienced on other computers. The 'recently closed tabs' and 'recently closed win… (read more)

Hello, I am using Firefox on a new computer, and I have a bizarre problem that I never experienced on other computers. The 'recently closed tabs' and 'recently closed windows' options are disabled. They are grey, and I can't click them (see image). Also, the 'reopen closed tab' when you right-click one of the tabs is disabled (grey). I have tried to search everywhere why it can happen and found nothing. Any advice on how to enable this option? Thanks

Asked by nadavamd 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Yahoo search opening new tabs

Just recently been getting yahoo search engine results to open in new tabs rather than the same tab. I have searched for other users that have the same problem and have d… (read more)

Just recently been getting yahoo search engine results to open in new tabs rather than the same tab. I have searched for other users that have the same problem and have done the tracking protection thing and deleted cookies, but nothing helped. Also tried Troubleshooting Mode and it still persists. Any other ideas that may help? I'd appreciate it.

Asked by Orlando Soto (DeviantWolf) 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Tab groups don't work

the tab groups feature doesn't work. WHen i drag one tab onto another, nothing happens, other than the tabs go back and forth. Can't put one tab over another and no group… (read more)

the tab groups feature doesn't work. WHen i drag one tab onto another, nothing happens, other than the tabs go back and forth. Can't put one tab over another and no group is created.

Asked by jaebaeli 6 months ago

Last reply by Angie White 5 months ago

  • Archived

Tabs not switching until windows are resized

This isn't a constant issue for me, but occasionally the browser will suddenly break such that when I switch tabs, nothing actually updates until I do something like rest… (read more)

This isn't a constant issue for me, but occasionally the browser will suddenly break such that when I switch tabs, nothing actually updates until I do something like restore/maximise the window. I can still interact with the page itself, but whether using the mouse or keyboard shortcuts, changing, opening, or closing tabs, or even typing in the navigation bar, won't do anything until I resize the window again. I haven't been able to figure out any pattern to when this state triggers, but after it does, it doesn't clear up without closing and reopening the browser. I have recorded a video showing this behavior but I am unable to upload it here, and still images would not properly convey the issue.

Asked by rubegoldbergguy 2 years ago

Last reply by zeroknight 1 year ago

  • Archived

The "return closed tab" key was gone in version 136.0

I've just updated Firefox to 136.0 and found the "return closed tab" key became blank and ineffective. I read the update log but didn't find infomation about this change.… (read more)

I've just updated Firefox to 136.0 and found the "return closed tab" key became blank and ineffective. I read the update log but didn't find infomation about this change. The function was useful to me and I hope to get it back.

Asked by vorm 8 months ago

Last reply by vorm 7 months ago

In Google Chrome and Brave Chrome, there is a function for moving a tab to a different window. Firefox does not appear to have this function. Is there a way to move a tab to a different window?

How can I move a tab to an open window? I know there is a function in the pull down menu to open the tab in a new window, but I would like to move the tab to a window th… (read more)

How can I move a tab to an open window? I know there is a function in the pull down menu to open the tab in a new window, but I would like to move the tab to a window that is already open. Google and Brave Chrome have a seamless, easy way on the pull down menu. I use it all the time, but I want to keep Firefox as my default browser. Thanks!

Asked by mozilla.boggle943 4 months ago

Last reply by Ed 4 months ago

  • Archived

我的撤回键消失了,我的标签页也没有了,请还给我

这个按键本来是一个小箭头,现在消失了,点击也没法恢复上一个关闭的网页,我需要这个功能,请还给我。还有我的标签页有很多网站,现在标签页也消失了,我需要这个功能,它给我提供了很大的便利,请回复这些功能,不要做花里胡哨的升级。

Asked by zmeiyu01 8 months ago

Last reply by AngusL 7 months ago

  • Archived

How to restore previous sessions from old hard drive that died

My old hard drive died I couldn't recover it. I cannot mount the disk to another OS etc. The session files cannot be retrived. However I had over 100 tabs open in Fire… (read more)

My old hard drive died I couldn't recover it. I cannot mount the disk to another OS etc. The session files cannot be retrived. However I had over 100 tabs open in Firefox I want to retrieve before the disk crashed. I was signed in to firefox all the time in the old computer.

I now have a new computer, I signed in to firefox and I can recover the bookmarks. But I don't see any option to recover the lots of tabs and sessions from my previous dead disk. It seems there is tab sync options between 2 devices that is concurrently signed in. But I can't sign in to a dead disk. I also can't recover the file.

How can I reteive my old sessions with many tabs? I'm hoping firefox have a way of knowing all my tabs since I was signed in and sync before the disk crash.

Asked by abc 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago