Firefox freezes after VPN status change

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wai… (read more)

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

Asked by Parallax 1 day ago

Last reply by zeroknight 14 hours ago

Shortcut Icons are not showing up in Firefox HomePage

Shortcut icons (4 rows of them) have disappeared from my Firefox home tab. After a Firefox update, they were gone. Just white boxes. I tried to re-enter shortcut infor… (read more)

Shortcut icons (4 rows of them) have disappeared from my Firefox home tab. After a Firefox update, they were gone. Just white boxes. I tried to re-enter shortcut information, but the box always goes back to white and empty. I tried a System Restore. That didn't work either. I depend on these shortcuts for my work and bill paying. Please, someone help me! Thanks!

raydle1101@gmail.com

Asked by raydle1101 3 days ago

Delete old email address for Firefox relay/mask

Hi, Mozilla Relay/mask is connected to an old, defunct email address. How do I change that? The verifications are going to the old address that I can no longer access. … (read more)

Hi, Mozilla Relay/mask is connected to an old, defunct email address. How do I change that? The verifications are going to the old address that I can no longer access.

Asked by m stephens 4 days ago

Last reply by Terry 4 days ago

Password Manager not recognizing Microsoft sign in page

When I sign in on my Microsoft Account FF Password Manager Does nothing. I open up the passwords but the manager does nothing. How do I correct this? It is as if FF does… (read more)

When I sign in on my Microsoft Account FF Password Manager Does nothing. I open up the passwords but the manager does nothing. How do I correct this? It is as if FF does not recognize I am being prompt for login info. This only happens with this cite. Thank You for your time Mike

Asked by Mike 23 hours ago

Last reply by cor-el 21 hours ago

Background color of find box /url box when you select or type over a url

HOW DO I STOP the background from being black? I can't read the URL i am selecting to copy in the URL address box. In prior versions, the use systems color option used t… (read more)

HOW DO I STOP the background from being black? I can't read the URL i am selecting to copy in the URL address box. In prior versions, the use systems color option used to work. Now it doesn't. Plus the pull down that shows up is the most god awful seaform green i've ever seen. I WANT MY SYSTEM COLORS BACK

Asked by arens3 1 day ago

Last reply by arens3 17 hours ago

  • Locked

XUL Runner This profile was last used with a newer version of this application. Please create a new profile.

What am I supposed to do about this new problem? "XUL Runner This profile was last used with a newer version of this application. Please create a new profile." I did cr… (read more)

What am I supposed to do about this new problem?

"XUL Runner This profile was last used with a newer version of this application. Please create a new profile." I did create a new profile. I have like 4 different profiles now from every time I've had to reinstall Firefox because it keeps crashing and freezing.

Asked by Rafael Lecuona 11 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

denied access

I am trying to go to ace hardware site. I get: Access Denied You don't have permission to access "http://www.acehardware.com/store-locator" on this server. Reference #1… (read more)

I am trying to go to ace hardware site. I get: Access Denied You don't have permission to access "http://www.acehardware.com/store-locator" on this server. Reference #18.26761cb8.1701661935.890df303 .

The search bar reads: https://www.acehardware.com. Why does my Firefox/Mozilla do this? How can I fix it? Help please, Wendyh

Asked by Breezy 1 day ago

Last reply by cor-el 1 day ago

Firefox Won't Let me Unmount USB Drive

This problem just started recently, where I can't unmount an external USB drive without getting this error message: The disk "Projects" couldn't be ejected because "Fire… (read more)

This problem just started recently, where I can't unmount an external USB drive without getting this error message:

The disk "Projects" couldn't be ejected because "Firefox" is using it.

I hate to keep quitting FF just to unmount a USB drive - that means logging in again to various web accounts.

My only extensions running right now are Enhancer for YouTube, Grammarly, and Facebook Container.

What's preventing me from unmounting a USB drive?

Thanks!

Asked by Thomas Hanser 1 day ago

  • Solved

Firefox crashes on my new pc

I have recentlly built a new pc. I have updated windows, graphcs drivewrs and checked that the ram is good. I have submitedn the crash log: bp-c292b4b1-dbec-41f5-a25f-58… (read more)

I have recentlly built a new pc. I have updated windows, graphcs drivewrs and checked that the ram is good. I have submitedn the crash log: bp-c292b4b1-dbec-41f5-a25f-5823f0231202

Asked by SA_Dragon 2 days ago

Answered by SA_Dragon 2 days ago

HTTPS overkill by Firefox

Later version refuses to connect to my modem, and goes into security web mode. This modem uses HTTP/HTTPS for access, i.e., connects directly it's IP address, then the us… (read more)

Later version refuses to connect to my modem, and goes into security web mode. This modem uses HTTP/HTTPS for access, i.e., connects directly it's IP address, then the user enters a username and password. At that point, the the modem switches to HTTPS for control.

With this recent update, there is NO WAY to access the modem for any work, or upgrade the HTTPS certificate on the modem. This is a BUG.

What should happen is that if the web site will accept a HTTP connection, Firefox should NOT refuse connection or test for security issues UNTIL the user or the device switches to HTTPS.

As an aside, I've used Firefox on this Zywall modem for years until recently.

Asked by ted41 2 days ago

Last reply by Ted Gage 15 hours ago

Right click - tab opens but blank window

Firefox V102.0.1 up to date. Right click to open link in new tab - new tab is displayed, link is shown in new address bar, nothing is displayed in the window. Thoughts? … (read more)

Firefox V102.0.1 up to date. Right click to open link in new tab - new tab is displayed, link is shown in new address bar, nothing is displayed in the window. Thoughts?

Asked by temppub 19 hours ago

Last reply by temppub 11 hours ago

Twitch on second monitor stops playing after 10 minutes

I have two monitors, and I usually keep a stream/youtube video open on the second monitor while I browse the internet/play games. I used to do this all the time in OperaG… (read more)

I have two monitors, and I usually keep a stream/youtube video open on the second monitor while I browse the internet/play games. I used to do this all the time in OperaGX, but I recently changed to Firefox, and I've noticed that after about 10 minutes, the video or stream stops playing, and I have to manually pause and unpause the stream to get it running again. I have checked online, and I found a fix related to the about:config setting "network.http.throttle.enable" as "false" and the "network.http.throttle.version" as "1", but my firefox already had these settings like this.

Asked by NebulaMysti 1 day ago

Last reply by cor-el 22 hours ago