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I can open this one particular catalog website, click on an item but Firefox nonresponsive to any further clicks about that item

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click with… (read more)

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click within this item screen for details like available sizes and colors. This is the only site that this has occurred.

Asked by kira17 4 hours ago

Last reply by kira17 2 hours ago

Frozen image

Apologies if I'm repeating a previous request - couldn't tell if it was submitted. I'm running Windows 10. While changing the startup screen somehow an image I thought w… (read more)

Apologies if I'm repeating a previous request - couldn't tell if it was submitted.

I'm running Windows 10. While changing the startup screen somehow an image I thought was deleted appeared and now is frozen, apparently on top of a Firefox window. I've rebooted, restarted and followed the Windows help suggestions with no success. Right now I don't know whether this is a Firefox or Windows problem. I updated Firefox today to the newest version before this happened.


Any help will be appreciated. I can open new Firefox windows.

P.B.

Asked by brant_peg 4 hours ago

Auto-select address bar in new private window?

Unlike opening a regular new window or even just opening a new private browsing tab in an existing window, when I open a private browsing window, the address bar isn't au… (read more)

Unlike opening a regular new window or even just opening a new private browsing tab in an existing window, when I open a private browsing window, the address bar isn't auto-selected. I know I can use 'Ctrl+L' to select it but that's not a habit I've been able to train yet, and doing so would be much more frustrating than just using firefox in a more intuitive way. How can I change this? Is there anything that can be done? I can't find any relevant setting when digging into the 'about:config' section, nor in any of the regular app settings.

Asked by yeah this is kaybee 6 hours ago

Firefox freezes

Windows 10. Have used Firefox for years with no problem. Out of the blue, when Firefox is invoked, it comes up, but the screen dims after a few seconds, an the hourglas… (read more)

Windows 10. Have used Firefox for years with no problem. Out of the blue, when Firefox is invoked, it comes up, but the screen dims after a few seconds, an the hourglass appears and Firefox freezes at that point. I have to use Task Manager to close it. I tried uninstall and that failed. Then I manually deleted the Firexfox program files. When I tried to install the program from Firefox, that failed as well with a window that pops and says there was a problem. Then the install window freezes (!) and again I have to resort to Task Manager to stop the program. What to do to get Firefox running again? Thanks. Bob Ochsman ochsman@gmail.com

Asked by Bob Ochsman 9 hours ago

Firefox stopping all page interactions while watching videos

ever time i watch something i will go to pause it and noting will happen and if hover over a video and preview it won`t stop until i close the tab how do i turn this off?… (read more)

ever time i watch something i will go to pause it and noting will happen and if hover over a video and preview it won`t stop until i close the tab how do i turn this off?

Asked by Fealion stuff 1 day ago

Youtube

Greetings, I'm a user of Mozilla, it's my main browser. I use it for everything and especially for Youtube. But, recently, some changes have appeared and not for better… (read more)

Greetings,

I'm a user of Mozilla, it's my main browser. I use it for everything and especially for Youtube. But, recently, some changes have appeared and not for better. I don't know why or if it's only me. The thing is Youtube is not like the real site but something else and so i lose options or settings. I don't have anymore the mutiple screen size options. There's a button that says "watch this on Youtube" while i'm litteraly on Youtube.. And now i want to watch a video with a age restriction and it'tells me i have to be connected to Youtube while i'm connected.

Can someone answer me about this or make it noticed by Mozilla employees ?

Thanks

Asked by User851563165 1 day ago

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (read more)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Asked by wolfdad 1 week ago

Last reply by wolfdad 1 day ago

restore my settings

When I open my emails, I get an automatic default to email REPLY. I cannot open my emails for reading and attachments. Also, I no longer get the time of the email listed.… (read more)

When I open my emails, I get an automatic default to email REPLY. I cannot open my emails for reading and attachments. Also, I no longer get the time of the email listed. How do I restore my settings?

Asked by westart1 1 day ago

remove firefox relay from right click menu

Hi there, I'd like to know if there is a way to remove firefox relay from the context menu, as per screenshot. I really like the relay icon on the email fields, but I do… (read more)

Hi there,

I'd like to know if there is a way to remove firefox relay from the context menu, as per screenshot. I really like the relay icon on the email fields, but I don't want it to show on the context menu and I found no such option on the relay extension. Is there a solution to this?

Thank you

Asked by Debra 2 days ago

Last reply by Debra 1 day ago

Display to big

My display is too big now and I lose parts of webpages in the "edges"? Search bar when I first sign on shows 120%. How do I get back to 100%? Please no technical jargon. … (read more)

My display is too big now and I lose parts of webpages in the "edges"? Search bar when I first sign on shows 120%. How do I get back to 100%? Please no technical jargon. If I can't fix this,will have to quit using Firefox.

Asked by Lynn Christophersen 2 days ago

Two things - initial reason is notifications being MUCH too loud - second thing is inability to submit help request from https://support.mozilla.org/en-US/questions/new/mozilla-account/form

Hello, FIRST PROBLEM (I have been unable to submit a help request from https://support.mozilla.org/en-US/questions/new/mozilla-account/form) Windows 10, fully updated w… (read more)

Hello,

FIRST PROBLEM (I have been unable to submit a help request from https://support.mozilla.org/en-US/questions/new/mozilla-account/form)

Windows 10, fully updated with the latest firefox version. Email program is MS Outlook through my employer. Email notifications are overwhelmingly loud if the global volume is sufficient for viewing content. Playing with the volume mixer doesn't help. I have searched for solutions online, and every suggested fix entails features or options that are not available on my system. Please provide complete instructions for Windows 10. Please respond to lanzcc@potsdam.edu

SECOND PROBLEM

Submit button on page https://support.mozilla.org/en-US/questions/new/mozilla-account/form never succeeds.

Asked by lanzcc 2 days ago

Highlighted screenshots wrong color after updating yesterday.

As you can see in the attached image the highlight is coming out grey instead of blue, which is what is showing when I select 'save screenshot'. It used to be this error … (read more)

As you can see in the attached image the highlight is coming out grey instead of blue, which is what is showing when I select 'save screenshot'. It used to be this error happened maybe one in 20 times and it was annoying because I am making these screenshots for use in youtube videos and it becomes unreadable, but now it is every single screenshot even after doing it dozens of times and with different pages.

Asked by Pottenger's Human 2 days ago

Getting a black horizontal line on our website

Whenever I m visiting to my website I m facing an issue like getting a horizontal black line near the scroll bar, it is coming up when I make my browser window responsive… (read more)

Whenever I m visiting to my website I m facing an issue like getting a horizontal black line near the scroll bar, it is coming up when I make my browser window responsive to the resolution of 1920 X 1080 and when the zoom level is decreased to 90%, 80% & 67%.

This issue I m not facing in other browsers like chrome, edge.

Below is the screen shot attached,

Asked by shitleshkaloshiya5 2 days ago

Cannot make Firefox my Default Browser

I Cannot make Firefox my default Browser,(Windows 10) If I go into Apps & it Shows (IN BLACK) that Firefox is my default Browser & then go into Firefox,it shows t… (read more)

I Cannot make Firefox my default Browser,(Windows 10) If I go into Apps & it Shows (IN BLACK) that Firefox is my default Browser & then go into Firefox,it shows that Firefox is NOT MY DEFAULT Browser I Have Totally Deleted Firefox & Clean the Registry of Firefox before install a new Version I Also have a Laptop (windows 10) & it works perfectly So On my Desktop,I Went into Users/Local & Delete Firefox & also went into Local Low & also Raming & deleted all firefox & then I went into my Laptop & Copied all Firefox Data from each of Local,Local Low & Roaming & Pasted thenm into each of the Local,Local low & Roaming BUT IT STILL WILL NOT Allow me to Have Firefault as Default I have Microsoft Personal come into my Computer & he COULD NOT make it my Default either I need somebody which is very KNOWABLE to REply PLEASE ASSIST Thank You Darryl

Asked by smithassoc 2 days ago

Java Script

When I see a highlight reference to browser settings: Java Script enabled; otherwise Firefox wont operate properly. How to know Java Script is not enabled (vice-versa). I… (read more)

When I see a highlight reference to browser settings: Java Script enabled; otherwise Firefox wont operate properly. How to know Java Script is not enabled (vice-versa). I'm not sure that I have seen a switch Or toggle to know JS is On/Off

Asked by rx420 3 days ago