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téléchargements impossibles

Bonjour, Depuis plusieurs semaines, il m'est impossible de télécharger des PDF depuis firefox. J'ai essayé de faire une réparation, mais désormais j'ai également perdu m… (read more)

Bonjour,

Depuis plusieurs semaines, il m'est impossible de télécharger des PDF depuis firefox. J'ai essayé de faire une réparation, mais désormais j'ai également perdu mes extensions et lorsque je veux les réinstaller, on m'affiche : "Échec du téléchargement. Veuillez vérifier votre connexion." (par exemple pour ublockorigin)

Merci d'avance pour vos réponses, Cordialement Selma

Asked by senac.selma 1 day ago

Updates ??{Diabled by my organization} ?? NOT TRUE

I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates! I may have paused them while updatin… (read more)

I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates! I may have paused them while updating my OS early this week. Now running Linux Mint 21.3I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates

Asked by B.H.H. 2 days ago

Last reply by James 2 days ago

Restore passwords and bookmarks after reinstall of firefox

greetings, I had trouble with firefox crashing, so i uninstalled it and reinstalled it and now I have lost all my passwords and bookmarks from the previous installation. … (read more)

greetings, I had trouble with firefox crashing, so i uninstalled it and reinstalled it and now I have lost all my passwords and bookmarks from the previous installation. I have tried to fix it, but I am completely computer illiterate. Please help. I am unable to do this with directions found in my search. I need someone to do it FOR me. Please help.

Asked by Brenda 3 days ago

Firefox does not show up in Windows browser list

Since the latest update Firefox doesn't show up in the browser list. I don't want to uninstall to reinstall because I have too many settings in my browser that I don't wi… (read more)

Since the latest update Firefox doesn't show up in the browser list. I don't want to uninstall to reinstall because I have too many settings in my browser that I don't wish to reset. Please solve the problem.

Asked by ninryu 4 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

  • Solved

Firefox install on external drive

Is it possible to install Firefox (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how? Note: this is not about migration/backup/recovery… (read more)

Is it possible to install Firefox (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how?

Note: this is not about migration/backup/recovery of profiles. Nor is it about where files are downloaded by default.

Windows 11 is consuming nearly all of the C: drive. I badly need to get Firefox (and later Thunderbird) onto my E: drive. I further note that the installer gives no options whatsoever as to the destination drive.

Most of the help I've found on the web is clearly outdated.

Thanks. jt

Asked by jonathan67 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

All downloads failing

Hi - I updated my Firefox / Mozilla browser yesterday and now all types of downloads are failing. PDFs and EXEs alike. I can't an error that says Failed. And yet, when I… (read more)

Hi - I updated my Firefox / Mozilla browser yesterday and now all types of downloads are failing. PDFs and EXEs alike. I can't an error that says Failed.

And yet, when I use Chrome or Edge, the downloads work fine, soooo - not sure what is going on.

Can you please assist? Thank you!

Firefox: 127.0 (64-bit) Windows 10

Asked by Wendy 5 days ago

Change FF browser from MS store version to download version

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings. How do I go abo… (read more)

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings.

How do I go about this?

Thank you!

Asked by Lulu 6 days ago

Last reply by cor-el 5 days ago

Bookmarks disappeared and can't get them back

I reinstalled Windows because my Windows got basically completely corrupted, I tried to log in to Firefox after reinstalling and it won't retrieve the bookmarks I had unt… (read more)

I reinstalled Windows because my Windows got basically completely corrupted, I tried to log in to Firefox after reinstalling and it won't retrieve the bookmarks I had until 15 or 16 June, please help I can't get them back

Asked by benabouadam4 6 days ago

Last reply by benabouadam4 6 days ago

Auto-Update Setting Not Honoured

I have chosen to not auto-update the browser because it interferes with my work. The precise setting is called "Allow Firefox to" "Check for updates but let you choose to… (read more)

I have chosen to not auto-update the browser because it interferes with my work. The precise setting is called "Allow Firefox to" "Check for updates but let you choose to install them" (screenshot attached). However, this setting is not honoured. Every month, the browser auto-updates and forces a browser restart for me to continue working (screenshot attached). For 126->127, there was in fact no notification to update and the update happened automatically in the background with a restart forced upon me. What's the point of having this setting if it's not going to be honoured?

Asked by ø 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

session lost after update 127

So After today update i lost my session, all the tabs gone. All i can do i going through miles of history. No recent closed windows no session restore. Had it on my phone… (read more)

So After today update i lost my session, all the tabs gone. All i can do i going through miles of history. No recent closed windows no session restore. Had it on my phone - managed to get one (no option to send all to device, only one by one) but the moment it synced gone there as well, apart the one i sent to device, of course. 127.0 64bit.

Asked by butina.gasper 1 week ago

How do I get my profile data back after a reinstall from snap?

A firefox support article told me to reinstall firefox from snap on ubuntu, without mentioning anything about the profile, settings, and bookmarks. Now everything is gone… (read more)

A firefox support article told me to reinstall firefox from snap on ubuntu, without mentioning anything about the profile, settings, and bookmarks. Now everything is gone.

Is there any way to recover my local profile?

I don't think it was synced properly with my other devices

Asked by dan_evans2112 1 week ago

Last reply by dan_evans2112 1 week ago