Firefox Support Forum

Hi, I am having issues while using my website howtowatchstreaming on Firefox, while it loads perfectly on Chrome and Edge. Despite the media files being perfectly optimized, some of them fail to load even after refreshing the page multiple times. Other websites seem to work fine. Any tips or ideas please.

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

I've been using Firefox ESR (). I want to change to Firefox.

When I run Firefox, go to the File Menu, and select Import From Another Browser it tells me that no programs that contain bookmarks, history, or password data could be found.

I have not uninstalled Firefox ESR, it contains bookmarks, history, or password data.

Why can't Firefox find Firefox ESR? How do I make this import happen?

so the tab "scrolling" speed is so ridiculous that i dont even know what is it even used for? when i have lots of tabs opened and i press those arrows to scroll on the tabs row, it immediately scrolls into some random position, into the tabs that i didnt even see behind the scrolling arrows.

so is there a way to change that speed or some hyperscroll time delay or smth, so that i could actually scroll between the tabs and not get whacked into some random position among them?

When I logged into my Firefox account on a computer given to me by my employer, I acquired all the login info from all the other Firefox profiles on the computer, including bank details and a porn account. What's up with that?

I deleted all those old profiles and purged the extraneous passwords from my password list but did my passwords go online and mix with all those other people's passwords? And could someone repairing my computer open up their Firefox account and capture all of my passwords in the same manner?

Curious to know...

Hello, every time I come to print part of the page is taken up by a privacy settings dialog box as illustrated below, although this dialog box does not appear on the screen before I print. How can I get rid of it and visualize the whole page when I print. thanks in advance for your time and help

Hello,

I work on Linux Mint. Software is being updated automatically. FF received an update and became completely unresponsive.

• bookmarks are not loaded
• no button or hamburger menu works
• I can type in the search box BUT enter does not work

I have completely purged FF and reinstalled from the Linux Mint software library. This results in the same unresponsive behavior of FF.

I have no Idea what to do now.

I want to continue to receive emails from lhm.org, but am no longer receiving them. Is this site blocked from my account? I did not block it. How do I reinstate receiving their emails?

Beginning this afternoon, Firefox 107.0 for Mozilla (OS=Ubuntu 22.04) is preventing me from downloading and opening PDF files. i have to use my Win 10 PC to download PDF files.

why does firefox now make me sihn into my account each time? i ci lic the remember button but it still makes me sign the next time? it diddnt used to do that? it has gotten to where i use my mac browser now because it dont make me do that.

I have installed Firefox on a computer and I need to sync the data, but the process requires a conformation code that is sent to my primary email. My primary email in Firefox no longer works. How can I do this? Thank you.

I have been using Firefox for many years. I always use the most current version, and have it set to check for automatic updates. My computer is current, 10th gen Intel with RTX 3060 graphics card, 1 TB SSD drive, etc. I just loaded up my Firefox and I got a blank screen, and EVERYTHING was deleted, including the 367 bookmarks I have over the last two years, and all my settings!!! I regularly use Revo Unistaller Pro, but this NEVER does anything like what I experienced, only clears cache, cookies, etc etc. I have been using that program for years also, with no issues like this. So it is puzzling to me what just happened. I literally lost ALL my progress in Firefox for the last two years! How did this happen?!?!?

I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free. How can I cancel any subscription and get money back?

The entire Firefox UI freezes frequently after updating to 107. The freezes occur while navigating to a page or shortly after (e.g. clicking a link or entering a search term into the search bar). The freezes last for about 2 to 10 seconds. During the freeze the entire UI is unresponsive and does not respond to any mouse or keyboard input. However, animations like the page loading spinner where the favicon is on the tab continue to move.

Hi, I just want to get rid of this picture in picture feature. If I click to see a video & scroll down I dont want to get the video at the bottom right. I just want the video to stop so I can click on another video if I want. I dont like this feature. I tried different things however nothing work. Do you have a solution?

What I already did: In the Firefox about:config I changed many settings to false however I still have the issue. See image of my settings in the attachment. The site I tested: https://www.meteomedia.com/ca

Firefox v107.0.1 running on Windows10

Thank you

Hello everyone,

I'm currently running into some speed issues with Firefox on my laptop. I run Windows 10 on my HP Pavillion Notebook, 64 bit, 8GB RAM. It has been very slow to load all pages for the past 2 days, despite no real change in routine.

My internet connection is fine however, and other browsers such as Chrome run very fast on my PC. I have my Firefox updated to the latest version, I haven't installed any new add-ons in a long time. Just gave my current ones a look and all seem fine. Can also run Firefox fine on phone, so the speed issue is strictly for Firefox on PC. I've restarted my laptop, router, run troubleshooting, and nothing is showing up.

Should I wait this out and see if it clears up on it's own? If so, for how long? And if not, what should I do to fix this? Please let me know if you have any new suggestions, thank you.

For the past 2 days, Firefox is ridiculously slow in opening; 45 minutes yesterday, 25 minutes today. What is going on? How do I fix this? If it continues for another day or two, I'm switching to Chrome, because I can't put-off the start of my workday for much longer; it's unacceptable.

Hi, I've recently accidentally broken and had to reinstall some packages on my computer & as part of that firefox has changed how it displays the drop down menu (File Edit View History Bookmarks Tools Help Menu bar) It now displays on the top bar of the screen - where the title of the page is - but only appears when I move the cursor over it. See 2nd attached image.

Is there any way I can get it to go back to being permanently accessible below my tabs as it was previously

Also, for info as much as anything: I've found https://support.mozilla.org/en-US/kb/restore-menu-bar-firefox but it appears to be out of date as I cannot get any option to show 'menu bar' in the way it suggests. See 1st attached image

I'm on firefox browser 107.0 x64 Ubuntu 18.04 x64

Thanks