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Deceptive Content and Dangerous Software Protection

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck t… (read more)

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck these settings. How do I do that?

It appears that Deceptive Content and Dangerous Software Protection is connecting with google based on what I have researched and this https://www.makeuseof.com/ways-fortify-firefox-browser/ and I view this as a privacy problem.

Asked by timpsullivan 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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How to get rid of Google pop up login screen on Mozilla?

Hi Can anyone finally explain to me how can I get rid of the most annoying Google pop up screen in my Mozilla browser? I am unable to find a straight answer, everyone i… (read more)

Hi

Can anyone finally explain to me how can I get rid of the most annoying Google pop up screen in my Mozilla browser? I am unable to find a straight answer, everyone is suggesting some sort of plugin that blocks popups but it didn't work for me.

Asked by Digitalmind 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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"restart with add-on's disabled" option under help in firefox menu isn't there, firefox 103.0.2

I'm amazed, just AMAZED I can't find the answer to this with a simple google search, or searching the questions here, and I re-worded my search several times. All the ans… (read more)

I'm amazed, just AMAZED I can't find the answer to this with a simple google search, or searching the questions here, and I re-worded my search several times. All the answers I could find, even chatGPT (I know it's not alway sup to date) told me to use this option even though I specifically told it it wasn't there, is anyone aware that sometimes the option isn't there? What gives? Not blaming anyone specifically, but this a really simple question, I'm I the first person it's ever happened to?

I'm trying to fix a sound problem where videos will not play, and this is a suggested step. The sound on youtube videos plays with Google Chrome, so it's not my sound drivers, just with firefox it doesn't play. One of the steps as well was the clear my info, I cleared everything except history, I wished there was a way to back those up, I'll look it up.

Starting firefox in safe mode doesn't fix the problem either.

Asked by thesnare711 1 year ago

Last reply by thesnare711 1 year ago

  • Archived

Youtube "An error occured. Please try again later."

Everything worked normally for me for 2 years, but recently i decided to reinstall windows. So i did it, downloaded firefox on raw system and now i get this error on some… (read more)

Everything worked normally for me for 2 years, but recently i decided to reinstall windows. So i did it, downloaded firefox on raw system and now i get this error on some youtube videos. I tried everything i could find but nothing fixed this issue. It pops up with firefox account, without it, in private vindows, in regular ones, with addons, without them. I tried reinstalling firefox, i updated every driver, i use google DNS, but it still doesnt work. In edge, chrome etc. theese videos play fine

Asked by 6uis 1 year ago

Last reply by 6uis 1 year ago

  • Solved
  • Archived

Firefox often crashing on exit

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started. I have updated to the latest version 113.0.2 (64 bit)… (read more)

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started.

I have updated to the latest version 113.0.2 (64 bit), am on Windows 10 which is also up to date. I have tried clearing the cache.

Latest report id is bp-b9101836-487e-483f-b16f-f86620230526

Asked by shopping29 1 year ago

Answered by shopping29 1 year ago

  • Archived

Closed Caption is out of sync with Audio on HULU and Prime Video Works great with Netflix, HBO Max, Disney

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU a… (read more)

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

Asked by Bill 1 year ago

Last reply by chzuck 1 year ago

  • Archived

Firefox mem usage

I recently switch to Firefox and I'm enjoying it so far. One problem though, continuously using Firefox over a long period of time cause it to use more memory than normal… (read more)

I recently switch to Firefox and I'm enjoying it so far. One problem though, continuously using Firefox over a long period of time cause it to use more memory than normal. I assumed it was because of the large amount of tabs i kept opened but even when i had closed most of them, the problem still persist. This lead to worse performance and more frequent crashes. One way I found to have helped is to close and reopen Firefox, but the fix is only temporally.

Asked by luongtringuyen29102007 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can I make compact mode even more compact

I recently got help (thank you, Cor-El!!) and was able to put Firefox into compact mode. It's still not enough. Is there anyway to make even compact mode smaller? Afte… (read more)

I recently got help (thank you, Cor-El!!) and was able to put Firefox into compact mode. It's still not enough. Is there anyway to make even compact mode smaller? After websites add their own headers and all, it now leaves me about 2 inches of working space; it's better than one inch but isn't enough to see things.

I've been trying to keep going back to version 99 (darker attached screenshot in blues) but it isn't being allowed. The other screenshot (lighter, in oranges and pinks) is the current version in compact mode. It's a bit better, but still is not good.

Is there any way I can change the height of the headers myself? Or can I ask someone else to do it? I'd like it about half to 2/3 the size it is now, even in compact mode. Can I do that? If so, how?

Or, can I switch things around so the headers are at the side of the screen? This is a standard 15" diagonal screen laptop currently running Windows 10.

Asked by Janice_bernhard 1 year ago

Last reply by Janice_bernhard 1 year ago

  • Archived

How to change what tabs are synced?

Hi I'm having some confusion as to how to change what tabs are synced across to other devices under my account. I have my chosen tabs all pinned and I even have them sav… (read more)

Hi

I'm having some confusion as to how to change what tabs are synced across to other devices under my account. I have my chosen tabs all pinned and I even have them saved as bookmarks that I've synced that I can load up in Chrome. However, when I go to the three horizontal lines button and clicking on my account name/email address, it's showing me tabs that are synced to one of my other devices (in this case, my laptop), but the tabs aren't quite right. There's a couple that are old now that I want removed. The double arrows showing me more extensions/options comes up with Synced Tabs, but they're also showing the same incorrect ones. Even when it synchronizes, it never changes anything.

What's the correct way of changing/removing tabs in Firefox and then syncing them?

Thanks

Asked by DustyShinigami 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Previous/Old Password History

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firef… (read more)

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firefox because I knew I saved it. I ended changing the password to a wrong one at one point and I couldn't view the first ever password I saved for the Gmail account. I really need to know how to view older/previous passwords, it would save my life.

Asked by emir.gulov 1 year ago

Last reply by cor-el 1 year ago

  • Archived

what does this mean and how do i fix it

Network Protocol Error An error occurred during a connection to www.facebook.com. The page you are trying to view cannot be shown because an error in the network protoc… (read more)

Network Protocol Error

An error occurred during a connection to www.facebook.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem. I get this often

Asked by Mary 1 year ago

Last reply by Mary 1 year ago

  • Archived

Switching tabs pages are auto-adjusting

When I switch from one tab to another doesn't matter the webpage the page adjusts the content on the tab. For example I was on youtube and switched over to gmail and it a… (read more)

When I switch from one tab to another doesn't matter the webpage the page adjusts the content on the tab. For example I was on youtube and switched over to gmail and it adjusted the screen and when I switched back to youtube it did the same on youtube. I wasn't zoomed in or anything. I was just on the tab and it was fine and looked how it should but as soon as I switch to another tab it does it on that tab and then will do it again when I switch back to the tab I was on originally on. I'm on FF vers 113.0.2 (64-bit).

Asked by WatchMeAsIExplode 1 year ago

Last reply by WatchMeAsIExplode 1 year ago

  • Archived

Firefox is using a wrong default location for me when finding services "near me". How do I change this?

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change th… (read more)

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change this? Anyone's help is much appreciated - I just haven't been able to find a link to help me fix it!

  • Archived

Page loading

Office Depot.com continually says site maintenance on Firefox, but on Chrome it works fine. Only about half of my pages in the https://hopenow.breezechms.com app will loa… (read more)

Office Depot.com continually says site maintenance on Firefox, but on Chrome it works fine. Only about half of my pages in the https://hopenow.breezechms.com app will load (just see a blank page), but work fine in Chrome How do I get them to work so I don't have to constantly switch back and forth. Be gentle with answers, I am not a geek, just a user...lol. Sallie

Asked by ncborn52 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Video Playback

When trying to play videos on my laptop they look terrible. The video is completely blown out and doesnt apear as it should. When turnnig on the troubleshoot mode it fixe… (read more)

When trying to play videos on my laptop they look terrible. The video is completely blown out and doesnt apear as it should. When turnnig on the troubleshoot mode it fixes it but then the video becomes choppy. I cant attach a photo because it looks normal when a screenshot is taken

Asked by jackharkin163 1 year ago

Answered by TyDraniu 1 year ago