Firefox Support Forum

I'm on Firefox 111.01 in Windows/10. When I try to save passwords, a "logins.csv.tmp" of size zero is created. No logins.csv is created. I keep reasonably up to date on Firefox and I've been successful at saving the logins numerous times since 2021.

I have several websites that will not remember my location. Grocery stores, for example.

I go there, and instead of seeing my local store ads, they show their info from there corporate location, in another state.

I've reported it to them, but it never gets fixed, even tho they know that some people don't recognize that, and make a shopping list, only to realize when they go to the store, the ad for their local store is completely different.

My theory is that, for whatever purpose, they want you to login, which is the only way to change location.

I have "remember my location' enabled

Is there is something else I can do?

On my Macbook Air running MacOS 13.3.1 Firefox has a nasty habit of crashing immediately on certain keypresses.

When skipping through YouTube videos or choosing address bar suggestions, it crashes if I use the cursor keys.

I've followed all the published troubleshooting guidelines (updates, Troubleshooting Mode, etc.) and it lead me here.

Any ideas?

Thanks.

When deleting emails in my Outlook account n one of the firefox tabs, if I click a little too fast it suddenly opens a new window with the next email in the list. I have firefox set to open tabs, not new windows. And I cant see any setting that should be making it open a new window when clicking delete. Its never done this before till recently and its very annoying.

There used to be an icon just to the right of the star (for creating a new bookmark) on the address bar that when clicked gave a drop-down bookmark menu. For some reason it disappeared and I cannot seem to get it back. All I have been able to do is go to settings => bookmarks to get a list of bookmarks, which, however, doesn't have the bookmarks organized into the sub-categories I once had. How can I get that icon back on the address bar? I don't want to add on a bookmark bar or tool bar.

Hello, today I wanted to replace the "about:newtab" background with a picture.

I've already tried a lot like creating an extension, and adding the chrome folder with "userChrome.css" or "userContent.css" but I haven't had any luck whatsoever.

Could you help me in any way?

My preferred way would be through an extension to share it with my friends.

I already thank you in advance! :)

Best regards, Leon

I'm no longer able to share multiple documents through Dotloop. For years if you click mutliple files a new button pops up that says share and allows you to send all that has been checked, as of today I can say that no longer happens. I tried in Edge and it still works fine. See attached images, one from Firefox the other Edge

Since the latest update of Firefox I have lost the zoom in and out buttons, the 'stick man' for street view and the options for Satellite etc. Also, if I select directions I get the detial but no indications on the map. These functions all appear to be avaialble via Microsft Edge, so i assume it must be a Firefox/Google maps interaction. Any help would be appreciated - Chris Platts

problem with clearing cookies and site data cpu firefox.exe rises to 60% and the browser itself starts to blunt and hang the whole process takes 15 minutes

also the question is why there is no setting where data that is more than a year itself is not deleted?

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

4/7/2023 Good Afternoon,

Mary Pat's laptop has been having problems opening programs using Firefox. After several hours, I went to Uninstall. found the Refresh Firefox button. Used it and it seemed to work. Mary Pat went back to her computer and I came back to this computer. On my laptop I showed her how to Control Panel, Uninstall, Mozilla Firefox, Uninstall, Refresh Firefox. Now both computers are have the same intermittent problem. When I finish this question, I will try Firefox one more time. Any more Error messages opening websites including Google, Amazon, Dualingo, I will be changing to a different web browser until you can tell me you found the problem and have fixed the problem.

Sincerely, Tom McGuire [removed phone# and email from public forum]

No pages explain what sync really is. I would assume the data stored on firefox central for my account would be compared to the data (bookmarks in particualr) on the device and that the 2 lists are shared equally so both end up different from the start but the same as each other. Now I dont know and help pages do not discuss what sync actually does!

So my laptop went crazy today and the bookmarks listed suddenyl all point to totally different webpages, some of which I had visited recently but not bookmarked. It follows I have lost my bookmarks then. So I used sync, thinking it would restore my bookmarks correctly but it did not - it seems to have uploaded the new false bookmarks to Firefox, which in turn downloaded them to my other devices so, thanks to Firefox sync, I have effectively lost dozens of bookmarks across all my devices and I cannot find help which is useful.

Is there a way to restore those devices to the bookmarks stored yesterday?

Hi, I had not used bookmarks for some time and when I did...most of my bookmarks are missing and what is there is a mess. What happened and how do I or you fix this?

Since yesterday, I am unable to login to the Kaiser Permanente website. the page is greyed out and the loading symbol just continues to circle. When I talked to Kaiser tech support, they asked me to try another browser. I tried MS edge and it worked easily. They said they had been getting calls about this very problem. There seems to be a conflict between kaiser website and firefox browser. I prefer firefox to edge or chrome. I can't fix this. Does anyone have any ideas? TJ