Showing questions tagged: Show all questions
  • Solved
  • Archived

Yahoo mail menu buttons not working, can't delete or anything

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they … (read more)

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they worked so something broke in the latest release 103.0.1 is my guess. I restarted without extensions and still broken.

Asked by jfelber 1 year ago

Answered by jfelber 1 year ago

  • Archived

Login to cibconline.cibc.com

I've been using Firefox for 25+ years, always keeping it up to date. I've been a customer of CIBC Bank for 20+ years and using their online website since its beginning. L… (read more)

I've been using Firefox for 25+ years, always keeping it up to date. I've been a customer of CIBC Bank for 20+ years and using their online website since its beginning. Last week I've been unable to login to my accounts without going thru an inconvenient and time-consuming telephone code procedure every time. Previously, this procedure had been in place only occasionally as a secondary method of identification.

CIBC advised changing my anti-tracking and cookie settings. After trying all the alternatives, there was no change. Checked out Edge browser, and it was the same. Checked out Firefox and Edge on a second computer and it was the same. Installed the Chrome browser, and it works fine!

No problems accessing any other website. Anyone ever experienced this? Any suggestions?

Asked by BrianM 1 year ago

Last reply by BrianM 1 year ago

  • Solved
  • Archived

webpages for obits on newspaper sites not loading

Hello Since the latest version of Firefox I am unable to view obituaries on newspaper websites such as The Vancouver Sun, and The Regina Leader-Post. https://leaderpost… (read more)

Hello

Since the latest version of Firefox I am unable to view obituaries on newspaper websites such as The Vancouver Sun, and The Regina Leader-Post.

https://leaderpost.remembering.ca/obituaries/obituaries/search?filter_date=today&sort_by=obitslastname_meta&order=asc

https://vancouversunandprovince.remembering.ca/obituaries/obituaries/search/?filter_date=yesterday&sort_by=obitslastname_meta&order=asc

They will work using Edge.

Thank you

Murray

Asked by CANDLEWYCK91 1 year ago

Answered by CANDLEWYCK91 1 year ago

  • Solved
  • Archived

Manuals LIbrary???

Everytime I try to do a search in Firefox I get a Manuals Library page come up. Why is it doing this? I did a search not long ago for a user's manual for a product, and… (read more)

Everytime I try to do a search in Firefox I get a Manuals Library page come up. Why is it doing this? I did a search not long ago for a user's manual for a product, and I guess I accidentally downloaded this Manuals Library. Now I have no idea how to get rid of it. There is no shortcut on my desktop for it, I cannot find it anywhere in my downloaded programs in Uninstall or Change a Program in my Control Box. I DO NOT want this program! Help please!! I tried to do a screen shot of the page, but your browse won't pick it up when I browse for the screen shot I saved on my desktop. Below is the web address copied from the address bar.

moz-extension://e92e4191-795a-4571-8a6b-4582396dbc25/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY143_F163_201897_102620%26p%3DJimmy%2BDean%2Bofficial%2Bwebsite

I hope someone can help! Thank you so much!

Asked by ahart4all 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Two-sided printing rotating on wrong axis - Firefox 103

When printing double-sided from Firefox 103, the second page comes out upside-down. A previous thread 'Two-sided printing rotating on wrong axis' reported this problem f… (read more)

When printing double-sided from Firefox 103, the second page comes out upside-down. A previous thread 'Two-sided printing rotating on wrong axis' reported this problem for Firefox 85 / 86, and said that it was fixed by updating to the current version. I have the current version, but am getting the same problem. I have tried manually setting instructions to flip on long side (portrait orientation), but that doesn't work. Help!

Asked by mlb46 1 year ago

Answered by mlb46 1 year ago

  • Archived

Access denied

Why am I getting this message? Access Denied You don't have permission to access "http://www.stubhub.com/" on this server. Reference #18.926bdc17.1659290068.83c76cd6 … (read more)

Why am I getting this message?

Access Denied You don't have permission to access "http://www.stubhub.com/" on this server.

Reference #18.926bdc17.1659290068.83c76cd6

Asked by waiteondeck 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Website not working on Firefox, but OK on other browsers

Can anyone check this website for me? https://heritage.restaurant/ On Firefox (windows 11, 103.0.1 64bit) I get the landing screen but nothing else. On edge and chrome … (read more)

Can anyone check this website for me?

https://heritage.restaurant/

On Firefox (windows 11, 103.0.1 64bit) I get the landing screen but nothing else. On edge and chrome I can scroll down to access the rest of the website.

I have run in troubleshooting(safe) mode and tried disabling hardware acceleration.

It's not the end of the world as I can use the website with a different browser, but the rest of the family don't try different browsers and just moan at me instead. So if there is a simple setting change that might improve compatibility then I'm happy to do it

Thanks guys

Asked by canholloway 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FireFox browser goes offline after sitting idle for 4 to 5 hours.

Ever since the past four months of updates, the FireFox browser, when left open and idle for 4 to 5 hours leads to browser going offline and needs complete reboot of brow… (read more)

Ever since the past four months of updates, the FireFox browser, when left open and idle for 4 to 5 hours leads to browser going offline and needs complete reboot of browser, and the lose of open tabs. Other browsers do not go offline, even when running at the same time that FireFox is open.

Asked by Lorin 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can't get compact mode back

I want compact mode back! I had a theme that enabled it, now it's not working. Not only that, enabling compact mode in config didn't make it compact, nor did it give me t… (read more)

I want compact mode back! I had a theme that enabled it, now it's not working. Not only that, enabling compact mode in config didn't make it compact, nor did it give me the option to change densities in the toolbar under "more tools." What's even more aggravating is that Firefox has made all the elements too big so I feel like it's set for a low-vision user. I can't change the graphical aspects, changing the fonts did not help. Zooming out makes it too small. You ruined a perfectly useful browser. Are you sick of your job, or are you just stupid?

Asked by tlshell 1 year ago

Last reply by Paul 1 year ago

  • Archived

Old Profiles

Background; Yesterday I had corrupted file in Windows 10. Windows 10 wouldn't open and the solution was to reinstall Windows but save my data but lose the apps. When I … (read more)

Background; Yesterday I had corrupted file in Windows 10. Windows 10 wouldn't open and the solution was to reinstall Windows but save my data but lose the apps. When I reinstalled Firefox, all of my book marks were gone.

I have gone to the support articles provided and pulled and tried to locate my "old" profile. I couldn't my last attempt was to go the Profiles Manager ( about Profiles). I see the Profile default and I see the Profile default release. I have switched between the two and neither are My Old Profile.

The question: I want to be sure I have exhausted all possibilities in locating my Old Profile, before i start the manual rebuild process?

Also I have by data backed up in Carbonite, but I don't know if is backed up there or how to find it.

Thanks in advance for any help or suggestions.

Asked by fochga 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot access a particular website

‘When I try to access the Lowes site, I get the message "You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.5784017.1659287984.3528… (read more)

‘When I try to access the Lowes site, I get the message "You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.5784017.1659287984.35288c20 " I have clear the cashe for ‘Firefox, turned off enhanced tracking for this site, restarted both Firefox and my computer. What else can I do?

Asked by krplunk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Help wanted! How does one talk to a real person rather than run in loops on this site?

I have a "malware?" that continuously pops up on my screen and it appears to reference Firefox.exe and it has just started since my Firefox update on Friday. It is title… (read more)

I have a "malware?" that continuously pops up on my screen and it appears to reference Firefox.exe and it has just started since my Firefox update on Friday.

It is titled Botnet and refers to a URL https://ap.lijit.com/rtb/ord?src=prebid_prebid_prebid_6.12.0

From what I can read it has to do with "ads".

I have checked my control panel/programs file and the only recent adds/changes are Firefox and Microsoft.

[removed email from public and search/spam bots view]

Asked by Bill 1 year ago

Last reply by Bill 1 year ago

  • Archived

ARKSCAN PRINTER

Good Afternoon, Yesterday I went to use my Arkscan Label printer as I always have for years and it distorts the image very largely as appose to fitting 4 x 6 as it alway… (read more)

Good Afternoon,

Yesterday I went to use my Arkscan Label printer as I always have for years and it distorts the image very largely as appose to fitting 4 x 6 as it always has. I re downloaded the driver, checked my setting from my label shipping site (etsy) and all is the same. My co-workers is still working, (she does not do automatic updates). After reaching out to technical support from Arkscan it is a widespread problem after your latest update to firefox. I was suggested to use a different browser such as Chrome or Edge. Will you be addressing this issue ASAP or should I use another browser from here on out?

Thank you,

Ashley Pratt [removed email from public]

Asked by ashley22 1 year ago

Last reply by ashley22 1 year ago

  • Solved
  • Locked
  • Archived

Downloading files

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way … (read more)

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way for years. I reported this as a bug, I think in V.101. After much palaver, some of it irrelevant, the bug was reported fixed, but it has not been.

The bug number — it changed frequently — I last noted down was 1738574.

Asked by rcj9 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Specific login denied.

Good evening. Since Firefox version 103.0 was installed, it's no more possible to login to personal area of site www.repubblica.it. It was always possible up to version… (read more)

Good evening.

Since Firefox version 103.0 was installed, it's no more possible to login to personal area of site www.repubblica.it.

It was always possible up to version 102.

Other logins work fine.

Thank you.

Asked by alexxx311 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Adding a pincode for certain websites

Hi all, I was wondering if there is an add-on or a native feature which helps to set a master password(or a pin code) and allow me to choose which websites require this … (read more)

Hi all,

I was wondering if there is an add-on or a native feature which helps to set a master password(or a pin code) and allow me to choose which websites require this password. I have some accounts, mails etc. and they are always logged in. Of course I can log out or completely sign out from my system account but I dont want to do this. Instead I just want to set it for certain websites and when I want to open it from pins or when I type it, should ask me my pin code. After that it can allow me to enter and I can do my work where I left before without any log-in/out issues.

I checked this or smt similar to this but could't find. Hope someone can help.

Cheers!

Asked by Cankat 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Apple text replacement doesn't work

Hello. I have few text replacement shortcuts on my macOS. It works in every programm besides Firefox. Even double spacebar that set dot (.) doesn't work. How to fix it? … (read more)

Hello. I have few text replacement shortcuts on my macOS. It works in every programm besides Firefox. Even double spacebar that set dot (.) doesn't work. How to fix it?

Asked by Ale5ander 1 year ago

Last reply by cor-el 1 year ago