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  • Archived

cache not fully clearing

When I type the first letter of a certain site, the full site automatically comes up but the old index page is used (www) not the new index page of the site (without www)… (read more)

When I type the first letter of a certain site, the full site automatically comes up but the old index page is used (www) not the new index page of the site (without www) so the site never comes up. The site is https://www.zeninthezone.com/ I've cleared cache cookies and history to no avail.

Asked by Shayn De Mur 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox claims SameSite is set to Lax, while set-cookie contains SameSite=None and Secure

Our backend sets a cookie for maintaining login sessions with SameSite=None and Secure (to support loading our front-end from localhost for developers and from a third pa… (read more)

Our backend sets a cookie for maintaining login sessions with SameSite=None and Secure (to support loading our front-end from localhost for developers and from a third party domain for PR previews).

This is the respose header:

set-cookie: ESESSIONID=<redacted>; Secure; HttpOnly; Path=/; SameSite=None; Max-Age=86399

However, Firefox does not send the cookie back with requests, but logs this error in the console:

Cookie “ESESSIONID” has been rejected because it is in a cross-site context and its “SameSite” is “Lax” or “Strict”.

We have worked around the issue by configuring exceptions in the Security & Privacy settings, but I am curious to why Firefox rejects the cookie with this error message.

Asked by Øyvind Wergeland 8 months ago

Last reply by Øyvind Wergeland 8 months ago

  • Archived

Saved logins does not work on youtube

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button an… (read more)

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button and use my phone to confirm the login. Afterwards i get send to an error page only saying "something went wrong". If i click the login button again it suddenly works and i can use my youtube like i used to on Chrome. I use my google account for youtube. Every other login works just fine Reddit, Disney+, Twitch, Prime. I Cleared all my cookies and history and even reinstalled Firefox. only youtube still has this problem. I even added the youtube and google login page to the saved logins. Does someone can offer any help ?

Asked by daniel 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

I keep getting signed out on gmail.

So the whole issue started when I couldn't share a video on my community tab because it kept giving me the error message "enable google.com for cookies". I click accept a… (read more)

So the whole issue started when I couldn't share a video on my community tab because it kept giving me the error message "enable google.com for cookies". I click accept a few times it didn't work. Then I went to cookies- extensions and enabled both youtube and google in it, didn't work. I deleted my cookies and data and tried again. I had to sign up to all my google accounts. Still it didn't fix the issue I kept getting the same error. Then I went to the enhanced cookies settings went to customs and chose the option "cookies from unvisited sites" This fixed the community tab issue. I shared my video and then went back to settings and set the standard enhanced tracking protection. I got signed off my gmail and google accounts I signed up again and closed the browser.

When I came back my google and gmails are signed out again but my accounts still signed in my youtube for some reason. I keep getting signed off on google but not youtube. I don't have the "Delete cookies and site data when Firefox is closed" option enabled. IT IS DISABLED.

HOW DO IT FIX IT? I don't want to keep signing in every time also I don't wish to reinstall firefox. PLEASE HELP

Asked by leon47648 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Third party cookies are blocked, despite of config change

We use FireFox 118+ . our product needs to collect all cookies, including 3rd party cookies from any domain loaded. * We have turned off "Total Cookie Protection" by s… (read more)

We use FireFox 118+ . our product needs to collect all cookies, including 3rd party cookies from any domain loaded.

* We have turned off "Total Cookie Protection" by selecting Custom privacy settings and un-checking all check boxes (sceenshot attached)
  • Also turned off "Enhanced Tracking Protection" for the website

But, when we browse to any site, the collected cookies under cross-domain are either empty or less compared to chrome.

Is there any other setting we can use to collect all the cookies ?

ex domain : https://www.santander.com/es/home , if you compare the cookies collected with chrome are much more than whats captured in FireFox.

Please help, this is crucial

Thanks,

Asked by Seema Hanji 8 months ago

Last reply by Seema Hanji 8 months ago

  • Archived

Clearing cookies/cache data continuously for one domain/website

How to continuously reset history cookies/cache for one website. Is there a way to continuously clear cookies and cache data for one domain or website? Or reworded, a w… (read more)

How to continuously reset history cookies/cache for one website.

Is there a way to continuously clear cookies and cache data for one domain or website? Or reworded, a way to not record cookies or cache data for one domain or website?

I have managed to find the article to clear cookies and cache data for the domain but have not been able to find out how to do this continuously without having to go into the settings each time to clear this history.

Kind regards

Asked by alexandrajspence 9 months ago

Last reply by Terry 9 months ago

  • Solved
  • Archived

Clear Cookies and Site Data Doesn't Work

I was having trouble switching and logging out of Twitter so I thought I could just clear site cookies to make it work, but I weirdly discovered "about:preferences -> … (read more)

I was having trouble switching and logging out of Twitter so I thought I could just clear site cookies to make it work, but I weirdly discovered "about:preferences -> Manage Data -> Remove Selected / Remove All Shown" has no effect. i.e. after clearing, when I open up manage data again, they are still there. I did not try "Clear Data" above it because I was afraid of clearing out all my logins.

I reinstalled my computer several weeks ago and current profile was directly copied from my last machine, so this might be a possible cause? Could someone be so kind to help me get remove cookies and hopefully twitter back to work? Thank you in advance.

Asked by Harmony 9 months ago

Answered by Harmony 9 months ago

  • Archived

YouTube third-party cookies (Bug report)

This issue seems to only occur when I try add videos to a playlist via the following. Login>studio.youtube.com>content>playlists>selectlist>EDIT in YOUTU… (read more)

This issue seems to only occur when I try add videos to a playlist via the following.

Login>studio.youtube.com>content>playlists>selectlist>EDIT in YOUTUBE> 3 dots>add videos - issue emerges Work-around in Chrome.

Can add to playlist from the video if option (3 dots>save) is there.

Asked by EdE Edwards 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Slow loading time

Hi, My website page takes around 5-6 seconds to load. Is it because of retrieving data at the backend of is there any other reason like plugins? I tried in incognito mod… (read more)

Hi,

My website page takes around 5-6 seconds to load. Is it because of retrieving data at the backend of is there any other reason like plugins? I tried in incognito mode as well. Its speed is good in other explorers.

Please guide.

Kr. Malik

Asked by Malik Ahmad Ali 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

nsandi.com asks for cookie permissions on every page despite accepting cookies on previous pages.

nsandi.com asks for cookie permissions on every page despite accepting cookies on previous pages. I raised this with them and they said it was because I am using an unsu… (read more)

nsandi.com asks for cookie permissions on every page despite accepting cookies on previous pages.

I raised this with them and they said it was because I am using an unsupported OS, I am using Ubuntu 22.04.3 LTS and FF 117.0 (64-bit) - which they do support.

If I use a different browser, Opera One(version: 102.0.4880.40) on the same machine it is not a problem.

Is there anyway I can make this work correctly using FF?

Asked by 4chrisamitchell 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Use of third party software by Firefox during a secure session on my banking website

Firefox browser briefly showed a notification that a different domain was being used in the cookie opt-out process during a secure session on my bank's website. That doma… (read more)

Firefox browser briefly showed a notification that a different domain was being used in the cookie opt-out process during a secure session on my bank's website. That domain is evidon.com. Does Firefox use Evidon sofware?

Asked by Bryan Jefferson 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

I need help enabling cookies at a gaming website

I have tried to make sure cookies are enabled at BigFish.com website but I have probably made things worse or did it wrong. Both problems follow me around and please und… (read more)

I have tried to make sure cookies are enabled at BigFish.com website but I have probably made things worse or did it wrong. Both problems follow me around and please understand I have also been in contact with BigFish techs but I am not getting far in any solution.

I was told to clear the browser cache which I have done both for Firefox and BigFish but I can detect no difference at all. I am still told at the BF website that cookies are needed in order for me to enter.

I am at my wits' end with this and at my age of 83 I feel like I am rushing on that downhill slide much more quickly due to this problem. I feel that I have made some error in my wildly clicking around but I don't always understand the terminology exactly.

If anyone knows how to explain this to me in perhaps easy steps I would be most appreciative.

Thank you,

Gail

Asked by naturepreserve4 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Cookies notice not appearing in firefox

Hi, In some websites, a cookies menu opens over the page but not as a popup eg https://www.elexon.co.uk/knowledgebase/about-the-bsc/ In Chrome, I can see the menu and m… (read more)

Hi,

In some websites, a cookies menu opens over the page but not as a popup eg https://www.elexon.co.uk/knowledgebase/about-the-bsc/

In Chrome, I can see the menu and make the relevant cookies choice and then access the site, but in firefox the whole page is effectively greyed out. As it isn't a popup I can't whitelist the site for popups (well I can but it doesn't change anything).

Any ideas how I can make this work without having to use the site in a different browser?

Thanks

Asked by kathryn.porter 10 months ago

Last reply by zeroknight 10 months ago

  • Archived

WhatsApp Web problem with URL copy-paste

Hi, I'm using WhatsApp Web on the FireFox browser, I can't paste a website URL into the message line. I can paste anything else - text, images,... I do not encounter t… (read more)

Hi,

I'm using WhatsApp Web on the FireFox browser, I can't paste a website URL into the message line.

I can paste anything else - text, images,...

I do not encounter this issue while using WhatsApp Web on Google Chrome.

This is a new issue, I've been working like this for years and it srarted a couple of days ago. I cleared my cache, restarted the laptop and turned off add-ins.

Any ideas? Thanks, Gaby

Asked by Gaby 10 months ago

Last reply by Terry 10 months ago

  • Archived

Why such limited options in clearing recent history?

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! Wha… (read more)

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! What's up with that? Every other browser offers at least the option of "past 7 days" or some other time period that goes further back than one day, without having to clear "Everything", don't others find this to be arbitrarily limited? I can't even delete cache from yesterday, much less a few days earlier...

Asked by StevenCee 11 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago