Firefox Support Forum

Have been unable to view readers comments for a number of weeks and can figure out how to fix. it is not all the time, like last night were available but not this morning. All other browsers there is no issue including DuckDuckGo. Am using Ublock Origin, but have been using for years with no issue, even when turn off result the same.

I have added many add-ons, some of them are visible in the screenshot. But i can't pin them to the toolbar. And therefore not able to use them. For some reason only three of them are visible when i click the plugin button in the toolbar and only one of them namely 'ublock origin' is pinned by default. I have tried many things but still not able to pin any plugin

The screenshot is missing in settings: I typed about:certificate and it is showing the DigiNotar Root CA - Server. I clicked on it,and it say "Explicitly Distrust DigiNotar Root CA.

The color on top of the Desktop is a blue gray color not black like it shows on the instructions steps when there is a picture showing the menu with instructions. I am getting a message when I open Firefox saying that "Open or Refresh Firefox" It has caused me a problem when clicking on it

Also, I don/t know if this the community help which I am trying to get help because of the problems I am having.

Question: Does Firefox runs on Chromium or it it a Chromium?

EVERY [removed] DAY firefox looses my tabs, historys, extensions/addons, prefferences and settings.... EVERY [removed] DAY!!! why am i wasting hours each day trying to recover basic [removed] ur piece of shit web browser clearly cant retain. even [removed] BING would be better at this point. ive tried everything at this point even down to tab managers but again without the webrowser holding extension info this too is [removed] useless. whats more annoying is it has clearly been an issue for over 8 years with a 10sec google search.... SORT YOUR [removed] OUT!!!!!!! yes im on windows, yes im up to date, yes ive tried resetting ur web browser, yes i have a [removed] folder with "old firefox data" on my descktop i cant use, yes ur web browser is a piece of [removed], yes i will be uninstalling this [removed] shortly. sadly i still remember the day firefox was king...... o how the mighty have fallen..

I started having new tab crashes a couple of weeks ago on Firefox and Brave browsers. I have looked in the extensions settings and do not have any added extensions so that did not cause the problem. I also run Norton antivirus and Norton Ultimate utilities software and regularly clean out files and scan my computer for malware. Not sure if Ultimate Utilities is the problem since I have had other problems in the past with that program. Also, I wonder if Windows updates caused this problem? This has also caused problems in the past. To get around this problem I have to copy the link then right click on my mouse and open a new window the paste the link. Very annoying and time consuming. How do I fix the continual tabs crashing problem?

Hello Mozilla Community,

I am looking for a free Firefox extension that can help me view the mobile layout of my website and identify errors to speed up the site. Additionally, I need an extension or tool that can help find and fix bugs on my WordPress site to enhance performance in the Firefox browser.

My website is [this site](https://topfollowapkguru.com), where I provide download links for my app. Ensuring the site loads quickly and is free of errors is crucial for providing a good user experience.

Could anyone recommend such extensions or tools available for Firefox? Any guidance or suggestions would be greatly appreciated!

Thank you for your help!

Best regards, Durrani Zeeshan

Hello, my browser keeps coming up with my location as Boydton, VA 23917, My actual location is Collegeville, PA 19426. Other browsers get my location correct, only Firefox continues to come up with Boydton, VA 23917. Could there be someone accessing my account in Boydton, VA 23917?

Ive tried reinstalling firefox because i am not able to download anything with this browser. I thought freshly installing firefox would fix the issue and allow me to download but it didnt. I also am tried to download an addon/extension, and that automatically fails to download. How can i fix this?

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the download fails or gets cancelled. I never changed any settings, how can i fix this?bold text

For months, now, whenever I try to post a comment on a Yahoo! News article, it reads: "Your comment has failed to published." This only happens in Firefox. My "Privacy & Security" settings are set to "Standard," my "History" set to "use custom settings for history" with settings "Remember browsing and download history" and "Clear history when Firefox closes." so cookies and cache get cleared then.

Sometimes this works when starting a new session. But I shouldn't have to start another session and lose all of my logins just to post a comment on a Yahoo News article.

Anyone else having this problem? Is there an easy and permanent fix? What are you settings set at?

Hello Mozilla Support,

I am encountering display issues with my WordPress website, which is dedicated to a fan-made game called Pokémon Infinite Fusion. The site appears to load correctly on other browsers like Chrome and Edge, but certain elements are not displaying properly on Firefox.

Website Details:

   Main URL: Pokémon Infinite Fusion
   Specific Pages with Issues:
       Pokémon Infinite Fusion Sprite Installer
       Pokémon Infinite Fusion Calculator

What I Tried:

   CSS and JavaScript Debugging: Checked and validated CSS and JavaScript for compatibility issues.
   Browser Cache Clearing: Cleared the cache and cookies in Firefox to ensure it wasn’t a caching issue.
   Add-ons Disabled: Ran Firefox in Safe Mode with all add-ons disabled to see if any extensions were causing the issue.
   Responsive Design Mode: Used Firefox's Responsive Design Mode to check how the site renders on different screen sizes.
   Error Console: Reviewed the Error Console in Firefox to identify any specific errors or warnings.

What I Expected:

I expected that the website would display consistently across all browsers, including Firefox.

What Actually Happened:

Despite my efforts, certain elements on the site, such as images and interactive features, still do not display correctly on Firefox. These issues are not present on other browsers, which suggests a compatibility problem specific to Firefox.

Questions:

   Are there any known compatibility issues between Firefox and certain WordPress themes or plugins that might cause this problem?
   Could there be specific CSS or JavaScript practices that work in other browsers but not in Firefox?
   Are there additional tools or techniques in Firefox that I can use to diagnose and fix these display issues?

I would appreciate any advice or suggestions on how to resolve these display issues. Ensuring a consistent user experience across all browsers is important for my website.

Thank you in advance for your assistance!

Best regards, Saimhbx

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this page. Please try again later."

I found out this was due to Widevine not being installed AT ALL on my browser for some reason. The plugins manager has been saying that it will "be installed shortly" for a week now. I already tried toggling DRM off and on multiple times. I already tried using troubleshooting mode. I already checked GMP preferences to make sure nothing relating to Widevine was set to 'false'. I already tried turning off my antivirus long enough to try everything again and still nothing has changed. I do not have any VPNs running either. I am attaching a screenshot of what the browser console shows when I toggle DRM off and on again and try to run Netflix. I am also attaching what the gmp toggles say. Please help me figure out what is wrong!

Hello, I want to add a secondary email to my Mozilla account. I have looked at the help page but can't get the first step of the instructions to work. See image 1 below.

This is the only "Burger" I can see, and I am Signed In to Support. See image 2 below.

This Menu does not have an option for "Manage Account"

Please Help,

Yours Sincerely, Ms Jacq Felis.

When I open Firefox browser the browser restsets and changes color to pink in the web address line. I have asked this question before. Is there someone technically familar with Firefox that can resolve this issue?

I have two questions regarding the usage of a private window. I am using 126.0.1 on a mac desktop (and laptop) using 13.6.7 ventura. Long time user of firefox, but new to private windows.

1) I am using a popup blocker on firefox (UBlock Origin). Its icon shows on the browser window, but in a private window the icon disappears and I am getting popups. Do pop up blockers work in a private window? Is there a setting for that? 2) on my main browser Firefox home page I have 4 rows of shortcuts. On a private window home page there are none, and no settings icon to address this. Are shortcuts allowed on a private window home page and, if so, how to add?

Thanks

I accidentally closed my Previous Tabs Session and am unable to find them. I've tried some of the online tips but am still unsuccessful. Is there somewhere on my computer where I can find the previous tabs that I had open in Firefox?

Thank you, Massimo