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  • Archived

Remove or disable reading view for only AARP webpages

Remove or disable reading view for only AARP webpages in Firefox ...all other sites are fine..... it is a recent problem..... it keeps going to 40 % even tho my default … (read more)

Remove or disable reading view for only AARP webpages in Firefox ...all other sites are fine..... it is a recent problem..... it keeps going to 40 % even tho my default is 120 %... as I have to click on the toggle on each new tab to be able to view pages.....again only on AARP webpages.

Asked by firefoxylady 1 year ago

Last reply by firefoxylady 1 year ago

  • Archived

My Firefox account has disappeared.

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account u… (read more)

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account using login information stored in my password manager, and I got prompted to make a new account. There seems to be no record of my old account, no saved bookmarks, passwords, or history with other products like Firefox Monitor. To my knowledge I never got a notice that my account was being terminated. Is it possible to recover my account?

Asked by gpmach5 1 year ago

Last reply by JJAskiz 1 year ago

  • Archived

Firefox menu only works if mouse button is held

fc37.x86_64 ff 110 64 bit Bookmarks, I click on a folder, up pops a submenu. As soon as I move the mouse to select an item in the submenu - poof - submenu gone. If I … (read more)

fc37.x86_64 ff 110 64 bit

Bookmarks, I click on a folder, up pops a submenu. As soon as I move the mouse to select an item in the submenu - poof - submenu gone. If I hold the mouse button down and drag to the submenu item (and subsub...menu.item) then let got - it works. I should be able to "click" on an bookmark, then "click" on a menu item, then "click" on ... without having to "hold" the mouse button. - I'm guessing "onmouseOver" and not "onmouseClick" somewhere.

Asked by cal.lidderdale 1 year ago

Last reply by cal.lidderdale 1 year ago

  • Archived

Some pages are not displayed correctly and some are with defects. Examples in attachment

Some pages are not displayed correctly and some are with defects. Some alements on some pages arealso blocked. Examples in attachmnet The adblocks are off … (read more)

Some pages are not displayed correctly and some are with defects. Some alements on some pages arealso blocked.

Examples in attachmnet

The adblocks are off

Asked by Piotr 1 year ago

Last reply by Piotr 1 year ago

  • Solved
  • Archived

Bookmarks folders position defaults to top now

So, I have a couple of bookmarks folders with something like 200+ entries, with the folders themselves on my bookmarks toolbar. Previously, when I opened the folder from … (read more)

So, I have a couple of bookmarks folders with something like 200+ entries, with the folders themselves on my bookmarks toolbar. Previously, when I opened the folder from the toolbar, it would default to the last position observed, e.g. if I selected a bookmark from the middle, it'd open back up to the middle.

It's stopped doing that lately, and instead always opens to the top of the folder. I realize this sounds minor, but it's catastrophic for my use case. Anyone got any tips on how to make it revert to the previous behavior?

Asked by halykan 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

signing out

Why do I have to keep signing into my accounts, such as Google, Facebook and Youtube...plus others each week when I go back to the accounts. New, since November 2022, co… (read more)

Why do I have to keep signing into my accounts, such as Google, Facebook and Youtube...plus others each week when I go back to the accounts. New, since November 2022, computer and for weeks this doesn't happen, but then each week I have to go through security to get into my account.

Asked by jcgc001 1 year ago

Last reply by jcgc001 1 year ago

  • Archived

Scroll position in Firefox's bookmarks keeps resetting to the top after updating to 110.0

I've recently updated to version 110.0, and I immediately noticed an issue with my bookmarks where my scroll position in the bookmarks list isn't being saved after openin… (read more)

I've recently updated to version 110.0, and I immediately noticed an issue with my bookmarks where my scroll position in the bookmarks list isn't being saved after opening a tab or two. It keeps resetting back to the top of the list after a few seconds.

I don't know if this is a bug resulting from the latest update or what, but I know I didn't have this issue with bookmarks prior to updating to 110.0.

Asked by Felis-2 1 year ago

Last reply by BigLib 1 year ago

  • Archived

What is the puzzle piece icon in the Toolbar?

In the last month or so a new icon has appeared in the Firefox Toolbar. It looks like a puzzle piece and is near the far right of the Toolbar. If you click it you go to… (read more)

In the last month or so a new icon has appeared in the Firefox Toolbar. It looks like a puzzle piece and is near the far right of the Toolbar. If you click it you go to about:addons. Why is it here, and how do I get rid of it?

Asked by Rumboogy 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Previous Tabs Not Being Restored

There are a number of threads/articles on this, such as: https://support.mozilla.org/en-US/questions/1341031 They don't include that if "Clear History when Firefox is C… (read more)

There are a number of threads/articles on this, such as: https://support.mozilla.org/en-US/questions/1341031

They don't include that if "Clear History when Firefox is Closed" is checked, that even though settings are set to open previous tabs, everything is lost. There are options for that setting but it has wiped out my previous sessions a few times with no recovery available. I have always forgotten which setting does that even when it happens, so am hoping the threads/articles will be updated to include it for fixing the problem. It seems these settings are in conflict though and not clear. If Open Previous Windows and Tabs is set to on, I think it should override wiping people's tabs out in other settings that are buried or not as intuitive.

Asked by m267 1 year ago

Last reply by mboxette 1 year ago

  • Archived

Lots of issues with Mozilla

Mozilla lags a lot when it's started, it takes ten thousand hours to open a tab when it's started. YouTube lags a lot and specially when 60fps videos are watched and shor… (read more)

Mozilla lags a lot when it's started, it takes ten thousand hours to open a tab when it's started. YouTube lags a lot and specially when 60fps videos are watched and shorts are being watched. Otherwise everything works well with other browsers, but Mozilla.

Asked by MIthila 1 year ago

Last reply by ysfff 1 year ago

  • Archived

Firefox browswer crashing often after Feb 20 update

Since my Firebox browser automatically updated on Feb 20, 2023, it crashes several times a day. Is this a known issue? Will there be another update released soon to fix t… (read more)

Since my Firebox browser automatically updated on Feb 20, 2023, it crashes several times a day. Is this a known issue? Will there be another update released soon to fix this issue? Or how can I fix this on my end? Thank you.

Asked by jen6 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

e and then then C

Not sure if this is the best place to ask, but when I try to take a document from one place and try to insert it into another document, hitting Crtl-A, Ctrl-C or -X to c… (read more)

Not sure if this is the best place to ask, but when I try to take a document from one place and try to insert it into another document, hitting Crtl-A, Ctrl-C or -X to cut it from Doc 1 then hitting Ctrl-V and pasting it into Doc 2 wipes out the margin setting arrows so I can't change the margins to match Doc 2. And my attempts to get around that screw up the formatting of the document. Any suggestions? Thanks.

Asked by rpmhart 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Missing secondary scroll bar

I have recently got a 17" laptop and I notice, when I am on websites that have an additional scroll bar to the right of the page, it gets lost behind the firefox scroll… (read more)

I have recently got a 17" laptop and I notice, when I am on websites that have an additional scroll bar to the right of the page, it gets lost behind the firefox scroll bar. is there a setting I can change to resolve this?

Asked by traceydenise197 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks Menu List

Hello, I've noticed a change since the last update and don't understand why? When opening the bookmarks tab I would get the drop down of a long list of links I have sav… (read more)

Hello, I've noticed a change since the last update and don't understand why?

When opening the bookmarks tab I would get the drop down of a long list of links I have saved. I sometimes bunch them into groups so when looking down the long list, I can see the link I want better when more than one are from the same website.

But my issue is that when I went through the list and found that group of links, I could click onto one to open the page. In the past before the update I could click on the bookmarks drop down again, and still see the same area of links I had just clicked on.

Now when the bookmarks drop down closes it defaults to the top of the list and I need to scan down to find the links I was looking at again. Why? Yes when I closed the browser off and reopened it the bookmarks list would start at the top again. But if left opened I could click on the bookmarks tab and it would open to the same link area I clicked onto last.

Is there a way in settings I can reverse this annoying, unnecessary change.

A word to the Firefox workers that like changing things for no reason. I use Firefox because I like the things your browser has that the others don't. Keep taking the little things away that people like, which you seem to keep doing, then my favourite browser will just become "The same old s#*@" like all the others.

Asked by ShadowAD 1 year ago

Last reply by andyross 1 year ago

  • Archived

Error Sound When Typing

This may be me nudging the mouse with the side of my arm causing loss of focus up to the menu, but when I type in the URL bar or elsewhere, I'm getting a warning tone as … (read more)

This may be me nudging the mouse with the side of my arm causing loss of focus up to the menu, but when I type in the URL bar or elsewhere, I'm getting a warning tone as though characters aren't being recognised. It only seems to happen in the browser, not other applications. Also in Facebook, the cursor disappears sometimes when I click in the comment panel, but characters still appear as I type. I have to close the comment editor and reopen to make the cursor appear.

Asked by eugbug1 1 year ago

Last reply by eugbug1 1 year ago

  • Archived

Language on "Sponsored by ..." items is German??

On all my new tabs which open with "Recommended by Pocket" items, the "Sponsored by ..." items are in German. All my language settings are "en-amer".?? All the other it… (read more)

On all my new tabs which open with "Recommended by Pocket" items, the "Sponsored by ..." items are in German. All my language settings are "en-amer".?? All the other items are in English.

Asked by mike11318 1 year ago

Last reply by Terry 1 year ago

  • Archived

"It appears you may be using a browser that is out of date." but Firefox is current.

Hello, On https://www.cvs.com/ and entering data in the search box and selecting the search icon goes to https://www.cvs.com/ie11.html with the message "It appears you ma… (read more)

Hello, On https://www.cvs.com/ and entering data in the search box and selecting the search icon goes to https://www.cvs.com/ie11.html with the message "It appears you may be using a browser that is out of date." However, Firefox is current to 110.0.1 (64-bit). See the "out of date" message as well as Firefox Help > About showing Firefox is up to date. By the way, I'm running Windows 11. Pretty frustrating. Thank you, Steve

Asked by swid052915+M 1 year ago

Last reply by cor-el 1 year ago

  • Archived

update 110 not compatible with twitch

I am having issues with Firefox and Twitch. after updating to the current version (110) I have been unable to claim twitch drops. So I tried troubleshooting like clearing… (read more)

I am having issues with Firefox and Twitch. after updating to the current version (110) I have been unable to claim twitch drops. So I tried troubleshooting like clearing my cache and cookies, and logging out of twitch. But when I try to log back into twitch I keep getting this error stating that my browser (firefox) is not supported.

Asked by saxxon26 1 year ago

Last reply by ashkanimous 1 year ago