Firefox Support Forum

Previously when my computer would crash, Opening Firefox would give an option to restore the pages (there would be a button I could push). I counted on this feature of Firefox to be able to restore my session and did it for months.

Lately (the last 3 times my computer has crashed) this option has not appeared and trying to locate and retrieve my history has not been easy or possible. I thought I set my computer to always restore and it is not working. How can I be certain that when my computer crashes that I will be able to restore my webpages?

Hello. I've ran into a problem with official Bitwarden addon for Mozilla. When I'm working with folders (create, change, delete) it says "can't access dead object". Found a blog post where said that you can contact addon developers yourself to work it out - https://blog.mozilla.org/addons/2012/09/12/what-does-cant-access-dead-object-mean/

Never saw this error before and was creating folders few month ago without trouble.

Thank you for the best browser and support <3

All of a sudden starting today when I hide firefox so I can work on documents the tabs I had open are all gone when I bring up the browser back up, I have gone to setting and history and there is no restore previous tabs button as all the fixes suggest,

How do I get this to stop, i have important sites open so I can go back to them and it sucks to keep having to restart and find data again.

when i download a pdf from Chase.com it automatically assigns a password to it even though i never asked it to do this. . chase says they do not attach a pswd to their statements. however, when downloaded by firefox there is some type of password in it. i can read it, but cannot edit it. i have tried using different pdf editors ,Foxit or adobe. it always asks for the psword yet i never assigned one to it and i dont want to. chase support says it is my browser security. please help

Hello,

I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus having to re-enter them on every device.

Is this by design or can I do something about it?

Thanks for any help

With previous versions of Firefox (before 108.0.1) I was able to make changes with about:config to allow a default domain id .com to be added to my Internet query. Example I enter cnn and would get cnn.com and assess the website. WIth 108.0.1 I enter cnn and Firefox cannot find the site. The about:config changes I made are:

 set browser.urlbar.autofill to false, set keyword.enabled to false and set browser.fixup.alternate.enabled to true. 

The changes are mentioned in the incident https://support.mozilla.org/en-US/questions/1142103.

With 108.0.1 how can this be implemented like in the past versions? Thanks

I used to be able to see my entire history with all website that I ever visited and now suddenly in the new year the majority of them are missing in my History. On Tuesday I closed a window with all my tabs that are usually open and closed another windows afterwords with 3 tabs. Today only that window could be restored but not the main one with my absolutely most important 30 tabs. Now usually I would find the 2 previously closed windows, but now I did not manage the reopen it and it's gone. And neither can I find the websites in my previous history. There are only a handful in each folder of the past 6 months. What has happened??? Freaking out here.

all the xfinity pages, homepage (https://www.xfinity.com/overview), usage, my account just load blank/white. They used to load normally.

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:108.0) Gecko/20100101 Firefox/108.0 (latest Windows)

I am unable to send responses or information either from the browser (e.g. VRBO's "contact host" button) or from a link to payment sent to me via gmail. Is this some setting that has been unintentionally disabled?

Hello, so I have this Firefox installation which now freezes just as I open it after upgrading Windows 11 to 22H2. It works fine in Safe Mode though.

I'd like to avoid resetting everything and losing all personalizations.

I tried to: disable all add-ons enable the default theme disable hardware acceleration

It still won't start. It freezes, gets stuck with a single tab on the left, no bars visible, everything is gray. Clicking will just start the usual Windows crash dialogs. You can have a look at the screenshot, that's what I see when it gets stuck.

There isn't even a crash registered by Firefox, it just gets stuck on start.

What else can I try you guys? Do you have any ideas?

Thanks.

I cannot download my bank statements (PDFs) using Firefox. The bank site says it is processing them, but Firefox shows nothing. I see previous comments on this topic but they are archived and I cannot add to them. Life is too short to have to spend huge amounts of time trying to understand issues like this, and solve them, when they were not issues in the past. Other browsers work. My wish to use Firefox is dying fast.

Copying this

EL-1 EN-1 EV-4 IN-6 LE-2 LI-2 LO-1 NO-4 OL-1 OV-2 VE-6 VI-6 VO-6

from the NYT Spelling Bee hints page (https://www.nytimes.com/2023/01/04/crosswords/spelling-bee-forum.html) in Firebox 108.0.1 on Windows 10 results in this

el-1 en-1 ev-4 in-6 le-2 li-2 lo-1 no-4 ol-1 ov-2 ve-6 vi-6 vo-6

being placed in the Win10 clipboard. Happens only in Firefox and did not used to happen.

I have searched and cannot find an answer. Simple question, how to enlarge font and icons on Firefox 108 toolbar. They are so tiny now that they are very difficult or impossible for some to read. There are pages of questions about this and no real answer. Most of us are not IT specialists and do not feel comfortable making the changes offered to us. One mistake can lead to what this user went through (https://support.mozilla.org/en-US/questions/1376259). I cannot believe there is not a simple solution for us. I am researching other browsers but fear they are similar. I like Firefox and do not want to switch and may not be able to. Please address this issue. I tried to insert a snip of the toolbar, unfortunately it seems impossible to paste here.

Hi Firefox-Team,

I am writing a sidescroller game with Visual Studio Code using javascript canvas. The source for the "player" is a .webm video file with transparencies. The video is 13 seconds long, i want the video at the start to play the first 10 seconds and then loop from second 3 to 10 indefinately (until key is presst but this does not matter here) the issue is as follows and it seems to be a Firefox issue:

The Video plays to the 10 seconds and jumps back to second 3 and loops BUT each time the loops starts over there is a flickering / empty frames before the loop starts. This does not happen in edge or chrome.

any suggestions? or research on this topic? any plans on fixing this or can I open a ticket?

I am looking forward to your reply. regards Konrad Mostert

hello, I wrote to you telling you that when i facetime on facebook i cannot see or hear anyone and you answered me to try this or that. you said to go into permissions and make sure that my camera and microphone had facebook to have permission and when i facetime to go into permissions there and click off the use default button and click allow or always ask. i have already done this and still have the problem. well I know what is happening and it is your fault firefox. when my sister, who is sitting next to me rings me on facetime (and was helping try to fix this problem) and it still didn't work, while she just kept the facetime open, she watched me go into the permission box again on the padlock page, the settings i put ALLOW were gone and the use default box was ticked again. so this time i put always ask. and came back out of the permissions page and then went straight back in, and guess what.....every time i leave the permissions page, it goes back to use default. MY SETTINGS ARE NOT BEING SAVED. THERE IS NO SAVE BUTTON BECAUSE YOU REMOVED IT. I MAKE A SETTING, COME OUT OF THE PAGE AND IT IMMEDIATELY REMOVES MY SETTINGS. YOU NEED TO FIX THIS BECAUSE NOTHING IS WORKING BECAUSE IT CONTINOUSLY GOES BACK TO DEFAULT. IF YOU DO NOT FIX THIS ASAP I AM SHUTTING YOU DOWN AND GOING TO BING AS MY BROWSER