Showing questions tagged: Show all questions
  • Archived

My tabs are disappearing

All of a sudden starting today when I hide firefox so I can work on documents the tabs I had open are all gone when I bring up the browser back up, I have gone to setting… (read more)

All of a sudden starting today when I hide firefox so I can work on documents the tabs I had open are all gone when I bring up the browser back up, I have gone to setting and history and there is no restore previous tabs button as all the fixes suggest,

How do I get this to stop, i have important sites open so I can go back to them and it sucks to keep having to restart and find data again.

Asked by MRager20000 1 year ago

Last reply by sumanrawat2508 1 year ago

  • Archived

PDF downloading in secure mode

when i download a pdf from Chase.com it automatically assigns a password to it even though i never asked it to do this. . chase says they do not attach a pswd to their st… (read more)

when i download a pdf from Chase.com it automatically assigns a password to it even though i never asked it to do this. . chase says they do not attach a pswd to their statements. however, when downloaded by firefox there is some type of password in it. i can read it, but cannot edit it. i have tried using different pdf editors ,Foxit or adobe. it always asks for the psword yet i never assigned one to it and i dont want to. chase support says it is my browser security. please help

Asked by staycare5 1 year ago

Last reply by techguy150 1 year ago

  • Solved
  • Archived

Firefox Exceptions Sync

Hello, I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus havi… (read more)

Hello,

I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus having to re-enter them on every device.

Is this by design or can I do something about it?

Thanks for any help

Asked by Nydragon 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Adding .com default for Firefox 108.0.1

With previous versions of Firefox (before 108.0.1) I was able to make changes with about:config to allow a default domain id .com to be added to my Internet query. Exampl… (read more)

With previous versions of Firefox (before 108.0.1) I was able to make changes with about:config to allow a default domain id .com to be added to my Internet query. Example I enter cnn and would get cnn.com and assess the website. WIth 108.0.1 I enter cnn and Firefox cannot find the site. The about:config changes I made are:

 set browser.urlbar.autofill to false, set keyword.enabled to false and set browser.fixup.alternate.enabled to true. 

The changes are mentioned in the incident https://support.mozilla.org/en-US/questions/1142103.

With 108.0.1 how can this be implemented like in the past versions? Thanks

Asked by johnearnheart 1 year ago

Answered by johnearnheart 1 year ago

  • Archived

Browser History missing so many websites I visited and had in my recent tabs

I used to be able to see my entire history with all website that I ever visited and now suddenly in the new year the majority of them are missing in my History. On Tuesda… (read more)

I used to be able to see my entire history with all website that I ever visited and now suddenly in the new year the majority of them are missing in my History. On Tuesday I closed a window with all my tabs that are usually open and closed another windows afterwords with 3 tabs. Today only that window could be restored but not the main one with my absolutely most important 30 tabs. Now usually I would find the 2 previously closed windows, but now I did not manage the reopen it and it's gone. And neither can I find the websites in my previous history. There are only a handful in each folder of the past 6 months. What has happened??? Freaking out here.

Asked by Sanaz Hanke 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox won't open xfinity.com pages

all the xfinity pages, homepage (https://www.xfinity.com/overview), usage, my account just load blank/white. They used to load normally. Mozilla/5.0 (Windows NT 10.0; Wi… (read more)

all the xfinity pages, homepage (https://www.xfinity.com/overview), usage, my account just load blank/white. They used to load normally.

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:108.0) Gecko/20100101 Firefox/108.0 (latest Windows)

Asked by pontaf 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Re-directs not working

I am unable to send responses or information either from the browser (e.g. VRBO's "contact host" button) or from a link to payment sent to me via gmail. Is this some sett… (read more)

I am unable to send responses or information either from the browser (e.g. VRBO's "contact host" button) or from a link to payment sent to me via gmail. Is this some setting that has been unintentionally disabled?

Asked by reidcamcole 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox freezes just after opening it after Windows update

Hello, so I have this Firefox installation which now freezes just as I open it after upgrading Windows 11 to 22H2. It works fine in Safe Mode though. I'd like to avoid r… (read more)

Hello, so I have this Firefox installation which now freezes just as I open it after upgrading Windows 11 to 22H2. It works fine in Safe Mode though.

I'd like to avoid resetting everything and losing all personalizations.

I tried to: disable all add-ons enable the default theme disable hardware acceleration

It still won't start. It freezes, gets stuck with a single tab on the left, no bars visible, everything is gray. Clicking will just start the usual Windows crash dialogs. You can have a look at the screenshot, that's what I see when it gets stuck.

There isn't even a crash registered by Firefox, it just gets stuck on start.

What else can I try you guys? Do you have any ideas?

Thanks.

Asked by brunengo 1 year ago

Last reply by brunengo 1 year ago

  • Archived

PDF blocking - cannot find solution. Ready to move to Edge.

I cannot download my bank statements (PDFs) using Firefox. The bank site says it is processing them, but Firefox shows nothing. I see previous comments on this topic bu… (read more)

I cannot download my bank statements (PDFs) using Firefox. The bank site says it is processing them, but Firefox shows nothing. I see previous comments on this topic but they are archived and I cannot add to them. Life is too short to have to spend huge amounts of time trying to understand issues like this, and solve them, when they were not issues in the past. Other browsers work. My wish to use Firefox is dying fast.

Asked by dpbicket 1 year ago

Last reply by dpbicket 1 year ago

  • Archived

Uppercase text on NYT games Spelling Bee site is being converted to lowercase when copied to clipboard. Only happens in Firefox.

Copying this EL-1 EN-1 EV-4 IN-6 LE-2 LI-2 LO-1 NO-4 OL-1 OV-2 VE-6 VI-6 VO-6 from the NYT Spelling Bee hints page (https://www.nytimes.com/2023/01/04/crosswords/spell… (read more)

Copying this

EL-1 EN-1 EV-4 IN-6 LE-2 LI-2 LO-1 NO-4 OL-1 OV-2 VE-6 VI-6 VO-6

from the NYT Spelling Bee hints page (https://www.nytimes.com/2023/01/04/crosswords/spelling-bee-forum.html) in Firebox 108.0.1 on Windows 10 results in this

el-1 en-1 ev-4 in-6 le-2 li-2 lo-1 no-4 ol-1 ov-2 ve-6 vi-6 vo-6

being placed in the Win10 clipboard. Happens only in Firefox and did not used to happen.

Asked by Gasonfires 1 year ago

Last reply by cor-el 1 year ago

  • Archived

tiny icons and font in toolbar

I have searched and cannot find an answer. Simple question, how to enlarge font and icons on Firefox 108 toolbar. They are so tiny now that they are very difficult or im… (read more)

I have searched and cannot find an answer. Simple question, how to enlarge font and icons on Firefox 108 toolbar. They are so tiny now that they are very difficult or impossible for some to read. There are pages of questions about this and no real answer. Most of us are not IT specialists and do not feel comfortable making the changes offered to us. One mistake can lead to what this user went through (https://support.mozilla.org/en-US/questions/1376259). I cannot believe there is not a simple solution for us. I am researching other browsers but fear they are similar. I like Firefox and do not want to switch and may not be able to. Please address this issue. I tried to insert a snip of the toolbar, unfortunately it seems impossible to paste here.

Asked by Rosanna 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

webm video loop javascript canvas

Hi Firefox-Team, I am writing a sidescroller game with Visual Studio Code using javascript canvas. The source for the "player" is a .webm video file with transparencies.… (read more)

Hi Firefox-Team,

I am writing a sidescroller game with Visual Studio Code using javascript canvas. The source for the "player" is a .webm video file with transparencies. The video is 13 seconds long, i want the video at the start to play the first 10 seconds and then loop from second 3 to 10 indefinately (until key is presst but this does not matter here) the issue is as follows and it seems to be a Firefox issue:

The Video plays to the 10 seconds and jumps back to second 3 and loops BUT each time the loops starts over there is a flickering / empty frames before the loop starts. This does not happen in edge or chrome.

any suggestions? or research on this topic? any plans on fixing this or can I open a ticket?

I am looking forward to your reply. regards Konrad Mostert

Asked by k.m 1 year ago

Last reply by k.m 1 year ago

  • Archived

settings

hello, I wrote to you telling you that when i facetime on facebook i cannot see or hear anyone and you answered me to try this or that. you said to go into permissions a… (read more)

hello, I wrote to you telling you that when i facetime on facebook i cannot see or hear anyone and you answered me to try this or that. you said to go into permissions and make sure that my camera and microphone had facebook to have permission and when i facetime to go into permissions there and click off the use default button and click allow or always ask. i have already done this and still have the problem. well I know what is happening and it is your fault firefox. when my sister, who is sitting next to me rings me on facetime (and was helping try to fix this problem) and it still didn't work, while she just kept the facetime open, she watched me go into the permission box again on the padlock page, the settings i put ALLOW were gone and the use default box was ticked again. so this time i put always ask. and came back out of the permissions page and then went straight back in, and guess what.....every time i leave the permissions page, it goes back to use default. MY SETTINGS ARE NOT BEING SAVED. THERE IS NO SAVE BUTTON BECAUSE YOU REMOVED IT. I MAKE A SETTING, COME OUT OF THE PAGE AND IT IMMEDIATELY REMOVES MY SETTINGS. YOU NEED TO FIX THIS BECAUSE NOTHING IS WORKING BECAUSE IT CONTINOUSLY GOES BACK TO DEFAULT. IF YOU DO NOT FIX THIS ASAP I AM SHUTTING YOU DOWN AND GOING TO BING AS MY BROWSER

Asked by gailanne1 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Websites have differences between Firefox and Safari

I recently viewed aa.com in Firefox. Was having trouble with linked pages and switched to Safari. Not only did the linked pages work in Safari, but there was a difference… (read more)

I recently viewed aa.com in Firefox. Was having trouble with linked pages and switched to Safari. Not only did the linked pages work in Safari, but there was a difference in the homepage, as well. Why would this happen? Not sure whether to switch back, because of inconsistency of sites working well in Firefox.

Asked by miriam.heilman 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Question about browser while using Restream

I need FireFox to allow me to put a background behind myself in a live podcast using "ReStream". Presently it tells me that my browser does not support that action. … (read more)

I need FireFox to allow me to put a background behind myself in a live podcast using "ReStream". Presently it tells me that my browser does not support that action.

Asked by Fr. Larry Kirchner 1 year ago

Last reply by jonzn4SUSE 1 year ago