Firefox Support Forum

Running WIN10. I have used FF w Google for about 20 years, and always had new searches open in same window, new tab. Following recent refresh of FF, that seems to be not possible. Links open in new tab, but not searches. In about:config the browser.search.openintab setting is True

I have closed and reopened FF, and closed and reopened WIN10.

What might be over-riding this? Many thanks!

Dear Community,

I've been struggling with a very peculiar error with my Firefox in the last couple of weeks that I haven't managed to find a solution for. It's kinda disturbing and makes me want to stop using the whole thing, even though I'm a big fan of Firefox.

1.) The first sign of the error is the browser suddenly becoming partially unresponsive. The UI still works - as in, you can scroll down/up on open pages, navigate through menus, open/close tabs, etc. but no HTML content is loaded JS isn't running. First I thought this was just bad connection, but I had a stable internet connection and other browsers would load the same pages. 2.) At this point, when I try to close the whole app and restart it, I get a message that the browser is already running. The dialogue box also offers to force restart the app, which doesn't work (it stops the process but doesn't restart it, so I still have to manually launch the app). 3.) After manually launching after failed force restart, I'm getting another error message saying that I'm using an "old version of Firefox", due to which my old profile "might not work". I can either exit the app or create a new profile. From a new profile I can load profile manager but I'm unable to launch the other profile. However, indeed there is an app update pending. 4.) After the update is installed, the browser launches the new profile and and then from the profile manager I'm able to load the other profile, set is up as standard and remove all other profiles. After this step, all seems to be normal and Firefox keeps working without any issues until a next update is found, but then the whole issue starts from point 1.

First time I suspected that the profile is corrupted, so I deleted it and resynced the settings from my Firefox Account, but this has not helped, so I fully removed Firefox with all the data stored on the local drives and reinstalled it. Then the latest version was installed and the profile worked, so I presumed the issue to be resolved until a new update came. In the last month there's been at least 3-4 updates, all triggering this very peculiar issue issue. I was thinking this might be known so the devs would release a fix soon, but I couldn't find the same issue mentioned, so now I'm suspecting one of the add-ons acting up. However, since the issue only reproducible when an update is released, it would somewhat complicated and time-consuming to deduct which one is causing the error. Hence, asking question here as I'm wondering if anyone had encountered anything similar or could suggest any further steps to fix the error.

I'm using 104.0.2 (64-bit) and following add-ons:

   Dark

Extension ID

   firefox-compact-dark@mozilla.org

Internal UUID

   e19ebbac-c904-4833-9836-b34cd99aedf7

Manifest URL

   moz-extension://e19ebbac-c904-4833-9836-b34cd99aedf7/manifest.json

LeechBlock NG

Extension ID

   leechblockng@proginosko.com

Internal UUID

   fcae5d2b-d421-46db-b85f-bf4b01b74042

Manifest URL

   moz-extension://fcae5d2b-d421-46db-b85f-bf4b01b74042/manifest.json

HTTPS Everywhere

Extension ID

   https-everywhere@eff.org

Internal UUID

   ed95fe88-894b-4f71-b65f-d94ca39184d6

Manifest URL

   moz-extension://ed95fe88-894b-4f71-b65f-d94ca39184d6/manifest.json

Decentraleyes

Extension ID

   jid1-BoFifL9Vbdl2zQ@jetpack

Internal UUID

   249d0d84-b3f5-4682-9a07-2bd77246a6f7

Manifest URL

   moz-extension://249d0d84-b3f5-4682-9a07-2bd77246a6f7/manifest.json

Stylus

Extension ID

   {7a7a4a92-a2a0-41d1-9fd7-1e92480d612d}

Internal UUID

   fa3b5461-95c0-4472-9306-8428d080f931

Manifest URL

   moz-extension://fa3b5461-95c0-4472-9306-8428d080f931/manifest.json

Privacy Badger

Extension ID

   jid1-MnnxcxisBPnSXQ@jetpack

Internal UUID

   c69318fb-2a37-4c3c-abed-60758264c38d

Manifest URL

   moz-extension://c69318fb-2a37-4c3c-abed-60758264c38d/manifest.json

Cookie AutoDelete

Extension ID

   CookieAutoDelete@kennydo.com

Internal UUID

   c452aab0-c8bd-4336-81e3-9482d58fbde0

Manifest URL

   moz-extension://c452aab0-c8bd-4336-81e3-9482d58fbde0/manifest.json

Super Dark Mode

Extension ID

   {be3295c2-d576-4a7c-9987-a21844164dbb}

Internal UUID

   fd0ffaf5-043d-405c-872f-dbd547640b2e

Manifest URL

   moz-extension://fd0ffaf5-043d-405c-872f-dbd547640b2e/manifest.json

NoScript

Extension ID

   {73a6fe31-595d-460b-a920-fcc0f8843232}

Internal UUID

   492c4958-9f48-48fe-b927-c0259592f1ca

Manifest URL

   moz-extension://492c4958-9f48-48fe-b927-c0259592f1ca/manifest.json

uBlock Origin

Extension ID

   uBlock0@raymondhill.net

Internal UUID

   b73fc177-8d0f-4a6c-84b9-950e67c850a8

Manifest URL

   moz-extension://b73fc177-8d0f-4a6c-84b9-950e67c850a8/manifest.json

I haven't captured the exact error messages but I'm happy to do if that sheds some further light on the issue (would have to wait until next update for the issue to happen though). Any tips would be appreciated.

Autoplay "allow" and "block" work fine as universal settings. But exceptions are not available: I can enter a website address, but there is no way to make it an exception. There is no "Allow" button or "Save" button.

Hello Mozilla, I like your picture-in-picture feature in Firefox. Is it possible to check via JavaScript if a user has PIP enabled? Some events like "enterpictureinpicture" are described on your website https://developer.mozilla.org/en-US/docs/Web/API/Picture-in-Picture_API, but have not yet been implemented. When will this happen? It is important for web designers to know whether a visitor uses this feature - for example to hide the original video. Or is there another method to hide it?

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on in these emails leads me to a "The page you're looking for doesn't exist" error 404. No matter what I try (disabling all extensions & setting Firefox's config setting 'extensions.blocklist.enabled' to false). Both of the companies that send the newsletters as well as GetResponse don't really seem to care and just blame Firefox. Can anyone help me fix this... if in fact it's something on my laptop that's creating the issue? I only use Firefox browser... nothing else and would hate to starting using some unsafe browser just to access these links. Thanks.

I've just rebooted and I've lost two windows with thirty tabs, or something.

When I started Firefox, there's nothing in the Recently Closed [Tabs, Windows]

Reading online, I see that Firefox should be writing some files to the sessionstore-backup directory, like these:

recovery.jsonlz4: the windows and tabs in your currently live Firefox session (or, if Firefox crashed at the last shutdown and is still closed, your last session) recovery.baklz4: a backup copy of recovery.jsonlz4 previous.jsonlz4: the windows and tabs in your last Firefox session upgrade.jsonlz4-build_id: the windows and tabs in the Firefox session that was live at the time of your last update

, but I only find recovery.jsonlz4 and recovery.baklz4 and both are tracking current time, which means they are getting data from the currently opened Firefox.

These are the only files I find in this directory.

Where are the other files supposed to have gone?

I am using Widows7 Home Premium with Yahoo Mail and Firefox, a combination that's worked for years.

When starting an email and when you put the first letter in the 'To' line I used to get a box suggesting all the names in my contact list beginning with the same letter. With a simple click on the name you want, it appears on the 'To' line. This is not now happening and it's a pain having to dig out email addresses from elsewhere.

I have not made any alterations anywhere on the computer, it just disappeared one day.

How can I get this feature to reappear?

With the last 2 updates, my bookmarks have not been reinstated on the bookmarks toolbar. They are listed under "Bookmarks"; how do I get them on to the Toolbar again? I am using version 104.0.2 (64 bit)

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I want to leave the page. It's very frustrating because Firefox is making it difficult to add a new credit card to my accounts. This started in the last few weeks, and I'm not aware of any new updates. I tried to refresh Firefox but this problem is continuing. I have a refurbished by Apple 2020 MacBook Pro running Monterey 12.4. I believe in Mozilla and would hate to go to Chrome as my main browser. Can you help me? [email removed from public]

They show up under Processes on Task Manager in quantity and l have to close them manually which is a nuisance. How do l make them disappear when l close the window?

Please bear in mind that l am an untrained senior and need step by step instructions! Thank you for your help.

My bookmarks does not show the icons of the bookmarked items. It just show a generic icon like a globe. On my other PC it shows the icon of the companies bookmarked. For example the Citibank, it shows the Icon of the Citibank, or Kaiser Permanente, it shows the icon of Kaiser. How do I set my Firefox to do the same?

An ebay shipping label shows the USPS logo on the top of the label with the "F" code. Although this was completely broken a few versions ago, the shipping label (as displayed in Firefox) displays with a few distorted and inaccurate elements at the top of the label specifically the "F" code and the USPS logo. The QR code is F-ed up too. The rest of the label (oriented 90 degrees to the portrait page mode) is better but the Bar code is also not identical to the displayed image. So it displays fine. Prints bad to an Epson WF-3620 on a MacOS 12.5.1 running Firefox 104.0.2.

When I save the PDF onto a file and display in Preview. It looks the same as Firefox displayed on the screen, but prints perfectly from Preview.

Close, but no cigar. Firefox printing is still problematic.

There is an issue with the image scaling on PDF's when printing. Will print the text part of the document regularly, but any images will be zoomed in too far, rendering the document useless. The workaround of taking a screen shot of the document, then printing it is not okay.

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I tried to download it on the browser several times and eventually got the download and entered the seed phrase and, with some outside help, established the extension again and recovered my tokens. So all was good. But today I opened my FireFox and the MetaMask was missing again. Can you please help me find out why it is missing and how to keep that from happening again. Thank you

What is Wrong with Firefox fonts.

Attached is the same web page on Safari and Firefox. This is on a Mac running OS 10.15.7.

This problem has gradually been getting worse over the last month or so. I don't want to run safari... I don't like safari...! Please help, I am not software literate and so incapable of delving into all the hidden layers of code.

Hi!

I want to use my own unsigned addon with my daily browsing. But I found out that firefox hates it's user base by making xpinstall.signatures.required option in about:config only available to dev builds.

If I use firefox dev build will I loose on performance? For example is it compiled with debug symbols that slow down code execution? And if so, is it somehow possible to get the release version of firefox where xpinstall.signatures.required is set false so that I would not loose because of dev build?

I have tried searching all self help topics. I have tried all available settings options. I have upgraded to the latest version 104.0.2. However, nothing seems to fix my problem which is that Firefox will not restore my previously open tabs when I reopen it. This problem started a few weeks ago. I have selected [Open previous windows and tabs] I have selected [Firefox will remember History]

Can you please help

Thanks Fred

email Thunderbird allows attachment like pdf and jpg image files

is it possible to have a VPM trial without charging the card until after the trial is completed

you can call me directly ? is that possible

Error showing is: Blocked moz-extension:/... and refused to load a local file in a non-local page for security reasons

I have a fill and edit box above that message