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Suddenly FF cannot open saved .htm/.html files but Edge can. Anyone know why?

Suddenly my Firefox cannot open saved .htm/.html files on my pc but Edge can. I don't know when this happened but probably during the last month or so. When I try to op… (read more)

Suddenly my Firefox cannot open saved .htm/.html files on my pc but Edge can. I don't know when this happened but probably during the last month or so. When I try to open a saved .htm or .html file Win10 gives me a "Windows cannot find (path and file name)" error. If I "OPEN WITH" Edge it works just fine. I've checked my default apps and file type associations and they are all properly set to Firefox. I did a RESTART in Firefox but that was no help. Is this actually a Windows problem, or do I need to do a complete uninstall and reinstall of Firefox? Currently running Win10 (64-bit) and Firefox 126.0.1 (64-bit).

Asked by jonmikl1962 6 days ago

Continuously getting prompted to sign in when already signed in

I keep getting prompted to sign into my Firefox account, but when I type my password and hit enter, the prompt clears out my password and nothing happens. I'm already log… (read more)

I keep getting prompted to sign into my Firefox account, but when I type my password and hit enter, the prompt clears out my password and nothing happens. I'm already logged in to post this question, so I'm confused as to why I keep getting prompted.

I've tried:

  1. Numbered list item Removing the account, but the same unresponsive password prompt shows up
  2. Numbered list item Reinstalling, but same issue
  3. Numbered list item Resetting password, but same issue

Potentially related: I am successfully logged into my Firefox account on another laptop, and I'm seeing no prompts there. Any ideas what else to try?

Asked by kchao284 6 days ago

Firefox forgets my passwords

Hello, My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did t… (read more)

Hello,

My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did the trick I suppose) but now I also loose access to gmail and Youtube every time I close FF. It's annoying to have to use 2FA every damn time. And keeping the passwords available.

I've tried every answer I found by looking around :

- tried to start in safe mode - disable hardware acceleration - I have no extensions

FF saves the passwords correctly (at least they appear in the saved password tab) but they are erased every time I restart FF. The cookies aren't automatically deleted (FF remembers my browsing history) but I need to relog into Google.

I getting frustrated.

Asked by fr.bergmans 2 weeks ago

Last reply by fr.bergmans 1 week ago

Facebook login problems FF Desktop Version only

Started a few days ago. Facebook, from bookmarks or freshly typed, does not like my password. States "password entered is incorrect". This appears to be the Windows v… (read more)

Started a few days ago.

Facebook, from bookmarks or freshly typed, does not like my password. States "password entered is incorrect".

This appears to be the Windows version only (126.0.1(64-bit)), as I can login from other, android, devices. Have not tried from a Linux version as none are current.

I have checked and FF does have the same credentials on each device tried. Attempting to reset password from the Windows version will tell me "something has gone wrong".

Cute, eh?

Asked by joea-too 6 days ago

Tab crash errors

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then wi… (read more)

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then will start to reprot Tab Crash errors when trying to open new or already open pages. I have tried following the steps on the online support: using latest versions of Firefox and Windows drivers; checked for spyware and malware; opened Firefox in Troubleshooting mode - the errors still occur, even in Troubleshooting mode.

I have one submitted crash report; ID bp-39f08be2-f4d8-486f-87d5-b69ef0240607

very grateful for any help or advice

Gareth

Asked by Gareth Roberts 1 week ago

Last reply by Gareth Roberts 6 days ago