Firefox Support Forum

Hello all. Having updated Firefox a few days ago, we can no longer sign into Instagram. This happens only on Firefox, only since the last update, and Firefox is the same browser we have been using for years with Instagram. The problem is the cookie permission window for Instagram a) will not make a selection and b) will not disappear/close. We have attached a screenshot. There are no close tabs/buttons anywhere on this window, and we have looked the full length of the expanded window. As we have not changed any other setting, have not added any software, and this only happens on Firefox, we can only conclude that we have missed something which may have changed or been upgraded with your last update. This is quite urgent, as this is to manage the Instagram account of a wildlife conservation charity. So far we have tried reinstalling Firefox, clearing cookies, and deactivating/uninstalling all add-ons, however this has solved nothing. Could anyone suggest a solution please? Thank you for your time and assistance.

Hi,

ist the famous and great Mozilla FireFox Developer team aware of the issue and is working on it?

I am happey to describe in more detail if required. thx

For the past couple of days when I watch videos on YouTube on my iMac it's VERY slow to start. Sometimes it takes minutes, at which point I have to refresh, and best case it takes about 1 minute to start.

I have cleared the startup cache, cleared cookies and restarted Firefox.

Also, YouTube works normally on both Safari and Chrome.

Not a super 'tech' guy so any basic steps I can take are appreciated.

Thank you!

D

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loading videos in FF. We both have the latest version of FF. I went thru "Fix common audio and video issues" and did all those things, as well as trying to load the videos in troubleshooting mode. Nothing has helped (tho now that i cleared all the cache, i'm gonna have to log back into all those websites :( ). Nothing else is problematic. Our internet connection is fine. In fact, my husband has resorted to using MS browser to watch videos--they load fine in that browser. I have no other idea what to do. Searching your database for "youtube videos load slow" only resulted in a couple hits with no resolution. Hopefully this isn't the third. thanks

I've been experiencing a problem in Firefox where, when I scroll, the incoming part of the page momentarily goes blank and then loads to normal. This issue becomes more pronounced on pages with a lot of elements. Also, this issue becomes more vivid in smaller screens compared to larger ones. It feels like the browser is taking time to paint the part of the page.

This issue only occurs in Firefox. I have tried this in Chrome and Safari.

Here's what I have already tried:

• Disabled hardware acceleration and WebGL.
• Disabled smooth scroll and auto-scroll.
• Opened Firefox in safe mode (troubleshoot mode).
• Confirmed that I have no extensions or add-ons installed.
• Reset Firefox.

Despite these attempts, the issue persists. This problem is affecting the usability of the website. How can I resolve this scrolling issue? Any help would be greatly appreciated.

when my operating system is in dark mode, and i browse a website that supports darkmode. the dark mode setting is not changed in containing iframes.

so the following javascript does return different results: window.matchMedia('(prefers-color-scheme: dark)').matches false top.window.matchMedia('(prefers-color-scheme: dark)').matches true

When the youtube video is opened, it shows the loading circle without any possibility to start a video. After first refresh of the page it shows the thumbnail of the video, but play button still doesn't work. And then after second refresh it sometimes begin to work properly. The problem exists only on Youtube and its videos. Thank you.

when I am trying to visit this page https://rashadulalam.com/register/ after show this message: the page isn’t redirecting properly

Every time when I refresh pages on my CRM Firefox ask me to allow to give access vats556967.megapbx.ru access microphone to your microphone. And If I press allow this popup show again and again again every time when I refresh page It show this popup and I can't work I my CRM. I can't remember My choice that allow, I don't know Why. https://youtu.be/-0r42kwGOcU

please help me I already ask my CRM system developers to help me they check all info and said that problem in Firefox and please send Firefox support question

I check it on another computer and there I get the same problem.

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens.... have to close whole firefox and open again. just started happening yesterday. I have used firefox for many many years never a problem. Something was not updated right. Please tell me how to fix this once and for all. if not I have to leave using firefox this is driving me crazy. terrible. Latest thing I tried was about:config - sandbox changed 2 items, 1 from true to false other from 6 to 0. as listed in this https://www.youtube.com/watch?v=_SIGynLjrjk

nothing has worked. Please help. thank you.

steve [email address].

Hello, I've been experiencing constant tab crashes in Firefox and Edge. Trying to figure out if anyone can help me pinpoint the cause through Firefox reports. Links are below. Thank you!

https://crash-stats.mozilla.org/report/index/bp-ff4fa866-f7b8-43c1-bd74-ff2b20240620 https://crash-stats.mozilla.org/report/index/bp-1f14d5b1-bfc4-4268-9592-0a9250240620 https://crash-stats.mozilla.org/report/index/bp-8234c6be-1aa7-4388-ba94-919f70240620 https://crash-stats.mozilla.org/report/index/bp-8b4374b1-c6ec-4301-bb57-a23e50240620 https://crash-stats.mozilla.org/report/index/bp-69eb3960-c290-4038-8411-481b80240620 https://crash-stats.mozilla.org/report/index/bp-70efcba6-5dac-46db-88d7-695a70240620

Pretty much every video I attempt to play, including https://www.allaboutbirds.org/cams/red-tailed-hawks/# will play the video only when audio is muted. unmute the audio and you get the audio track but the video is paused.

Can't figure this one out, I've seen it only in the last few days (it started when I was using 127.0.0 and continues in 127.0.1)

Chrome and Chromium don't do this.

Thanks in advance for any helpful advice!

Fred

Suppose that I have a 5 kbyte comment with multiple paragraphs, and I skip around copy and pasting from one place to another, and highlight some sentences and over write them either with typing or pasting. When I go to undo or redo some of these things, it causes a big screw-up in the text.

Other than it being my problem to recompose the damaged sentences, etc, what developers need to be contacted to fix the undo and redo functions of the YouTube comment input text controls for YouTube videos?