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Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (read more)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Asked by Linda 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox never updating in background despite the settings

Hello everyone, I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I… (read more)

Hello everyone,

I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I launch it, which is very annoying even if it takes only 10 15 seconds, I sometimes need to check something really quick and I have to wait for it to finish installing an update, even though I checked the setting for it to do so in the background, it seems to only do it after I launch it disrupting my workflow, which made me switch back to Chrome temporarily, is there a way to fix this?

Asked by Relax 2 months ago

Last reply by zeroknight 2 months ago

Firefox upgrade deleted bookmarks

After downloading latest version of Firefox my bookmarks where deleted, so I restored my laptop back to an earlier date and now just Dismiss it when it says an update is … (read more)

After downloading latest version of Firefox my bookmarks where deleted, so I restored my laptop back to an earlier date and now just Dismiss it when it says an update is available. How will I know when this problem has been taken care of where I can update Firefox? Firefox is the only browser I have as I've did everything to block Microsoft from taking over my laptop. I'm fixing to delete my old Microsoft account to complete that procedure. I'd have to research Chrome to see if they attempt to control what I can do with my laptop like Microsoft does. My only problem with Firefox was they allowed Microsoft to do it's best to change my system to Edge, but I'm still fighting them.

Just noticed at bottom of this page under Troubleshooting information,

 "securitySoftware": {
   "registeredAntiVirus": "Microsoft Defender Antivirus"

Now I see I still have connections to Microsoft. Thank you Mozilla for showing me this. I've got to change my security for this. Hope Firefox has it's on.

Asked by grt_49 2 months ago

Last reply by cor-el 2 months ago

Firefox update failed

I updated firefox and when trying to open it received an "EntryPoint Not Found" error. The procedure entry point sqlite3_backup_finish could not be located in the dynami… (read more)

I updated firefox and when trying to open it received an "EntryPoint Not Found" error.

The procedure entry point sqlite3_backup_finish could not be located in the dynamic link library C:\Program Files\Mozilla Firefox\xul.dll

Click okay then get the message

"couldn't load XPCOM."

It would appear I need to delete firefox and reinstall, unless a method exists to revert.

If I delete and reinstall how do I retain bookmarks, history and open tabs, etc.? I need to keep my tabs, history and bookmarks.

Asked by lbrittner 2 months ago

Last reply by cor-el 2 months ago

I cannot acccess firefox/mozilla support or vpn downloads on one of my devices which I am trying to download the vpn

I cannot acccess firefox/mozilla support or vpn downloads on one of my devices which I am trying to download the vpn. I am logged into my mozilla account on the device b… (read more)

I cannot acccess firefox/mozilla support or vpn downloads on one of my devices which I am trying to download the vpn. I am logged into my mozilla account on the device but either bing or mozilla may be preventing me

Any ideas?

Asked by Bill 3 months ago

Last reply by Paul 3 months ago

Cant sync

Hi, My computer died and I can't access it. I tried to sync firefox but it wont let me as I did not have my original password. All of my personal medical links and bill… (read more)

Hi, My computer died and I can't access it. I tried to sync firefox but it wont let me as I did not have my original password. All of my personal medical links and billing links are bookmarked there. Is there any hope to get it to sync?

Asked by laurie251 4 months ago

Last reply by cor-el 4 months ago

Downloads

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser.. I have checked setting, to which I switched around to try and trou… (read more)

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

Asked by Shinobi 4 months ago

Last reply by jonzn4SUSE 4 months ago

An error occurred during a connection to cibng.ibanking-services.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. This is a bank with all precautions. Why will it not load??

An error occurred during a connection to cibng.ibanking-services.com. The page you are trying to view cannot be shown because the authenticity of the received data c… (read more)

An error occurred during a connection to cibng.ibanking-services.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. This is a bank with all precautions. Why will it not load?? John @ lewisgrad@proton.me

Asked by lewisgrad 5 months ago

Last reply by zeroknight 4 months ago

I set Firefox to default browser but Edge launches when clicking a link

I recently got a new computer (HP Dragonfly) and set Firefox as my default browser but when I click on a link from Outlook it opens in Edge. I'm using Windows11. I hav… (read more)

I recently got a new computer (HP Dragonfly) and set Firefox as my default browser but when I click on a link from Outlook it opens in Edge. I'm using Windows11. I have: 1) Confirmed in Firefox settings that Firefox is the default 2) Confirmed in Edge settings that Edge is not the default browser 3) Confirmed in Windows default settings that Firefox is the default browser 4) Ensured in Outlook-Options-Advanced that "Open Hyperlinks in from Outlook" is set to "Default Browser" 5) Uninstalled and reinstalled Firefox. Also restarted my computer several times And yet, clicking on links from Outlook continues to open Edge. Please help I really don't like Edge!

Asked by biz26 5 months ago

Last reply by cor-el 5 months ago

Browser files are in my desktop folder

Some files appeared on my Desktop folder. when i erased them my Tabs and profile got deleted. then when i log in my profile the Files return on the Desktop folder. my pr… (read more)

Some files appeared on my Desktop folder. when i erased them my Tabs and profile got deleted. then when i log in my profile the Files return on the Desktop folder.

my problem is why is this happening?. Firefox was installed on default installation drive, and it has been 8 months or more but only now this is happening.

i don't tweak anything on this browser, just browsing and consuming content.

Asked by LiL PhantomTief 5 months ago

Last reply by cor-el 5 months ago

Starting Firefox

How do I actually get Firefox to start where I can browse something? I have downloaded it 3 times, and it downloads, and then it just sits there. How do I actually go to… (read more)

How do I actually get Firefox to start where I can browse something? I have downloaded it 3 times, and it downloads, and then it just sits there. How do I actually go to Firefox and search for something. I got a search bar ONE TIME, and when I put in the thing I was searching for, I got an immediate message that the system crashed and I should try again. How do I get an actual SEARCH BAR to come up and let me do something? Even now, it is sitting there, asking me to download it again. I don't see the point in constant downloading with no result. Firefox is REALLY IRRITATING to try and use.

My main browser is Google, with Gmail as my email. I have Windows 11 installed.

Asked by williammay1325 5 months ago

Last reply by zeroknight 5 months ago

how do i open/load all firefox tabs from another device into active tabs on this device?

how do i open/load all firefox tabs from another device into active tabs on this device? should be more intuitive and direct than having to navigate 4 levels deep into … (read more)

how do i open/load all firefox tabs from another device into active tabs on this device? should be more intuitive and direct than having to navigate 4 levels deep into menus: view > sidebar > synced tabs > open all tabs

enhancement request to offer 'open all tabs' on level 1.

i did find the solution here: https://support.mozilla.org/en-US/questions/1413287#answer-1580578 How to open all synced tabs

Asked by wolf 5 months ago

Last reply by jonzn4SUSE 5 months ago