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en.softonic popup notifications and how to remove them

Somehow this en.softonic nonsense has made it into my windows notifications tab under 'firefox' notifications. How can I get rid of it? I can't find it in the General, Ad… (read more)

Somehow this en.softonic nonsense has made it into my windows notifications tab under 'firefox' notifications. How can I get rid of it? I can't find it in the General, Add-on or Extensions settings of Firefox or Windows Uninstall to turn it off or remove it.

How can I get rid of it? I don't want it.

Thanks

Asked by prime_justin 11 months ago

Answered by zeroknight 11 months ago

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Wifi Repeater suddenly refused access after one month

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T. Recently, I began successfully ac… (read more)

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T.

Recently, I began successfully accessing the internet / Firefox via my Wifi Repeater. As of two or three days ago. I keep being asked to "log in to access the Internet", but even after I do it (successfully, as far as my repeater is concerned) I'm no further forward; I keep being asked to log in.

Thanks to my repeater I have a strong signal when in my garden office. But after a month, Firefox has suddenly stopped allowing me to use it. I am back at Square 1, before I purchased the thing.

I need need to work from my office. Please help resume my Repeater's access.

Kind regards,

Sean

Asked by seanhindle4 11 months ago

Answered by seanhindle4 11 months ago

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Cannot use Google sign-in in third-party websites

I recently started experiencing errors for logging into third-party websites that use Google sign-in. On one site (coches.net), I have the sign-in popup loop for like 3… (read more)

I recently started experiencing errors for logging into third-party websites that use Google sign-in.

On one site (coches.net), I have the sign-in popup loop for like 3 times and then disappear but leaves me unlogged.

On the other site (etoro.com), the sign-in popup shows but then I get an error message from the site about the login. Then it won't let me reconnect since CloudFlare won't accept my "I'm not a robot" prompt and keeps reloading the same page.

This started happening yesterday. I'm not aware of any Firefox or Anti-Virus updates that have happened since, measures not existing yesterday.

I can sign-in correctly from Chrome with no issues.

Asked by m0skit0 11 months ago

Answered by cor-el 11 months ago

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Images and redered graphics are fuzzy until you zoom in

For a while now (can't remember when it started) rendered graphics and text on FF is fuzzy. Examples of this can be see on Google maps, Miro, Powerpoint etc. On Chrome, E… (read more)

For a while now (can't remember when it started) rendered graphics and text on FF is fuzzy. Examples of this can be see on Google maps, Miro, Powerpoint etc. On Chrome, Edge etc the rendering is sharp at all zoom levels but in FF its fuzzy until you zoom in.

Viewing on a 4k monitor, running 115.0.2 (64-bit), using the Windows store install Hardware acceleration is turned on. Tested on multiple PCs, all Windows 11

Attached images which shows the comparison between Firefox and Edge Both browser windows are the same size and the default zoom (100%) Examples attached are for Miro and Powerpoint

Asked by shashankkaul 11 months ago

Answered by shashankkaul 11 months ago

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Firefox on iphone is frozen with pop-up that says "your apple iphone is severely damaged"

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete… (read more)

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

Asked by Gitana 11 months ago

Answered by Gitana 11 months ago

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Just starting getting PR_CONNECT_RESET_ERROR on xfinity websites

For about a week or so, I am unable to log in to xfinity website, and only the xfinity website using Firefox. I can log in fine using Microsoft Edge. I have tried clearin… (read more)

For about a week or so, I am unable to log in to xfinity website, and only the xfinity website using Firefox. I can log in fine using Microsoft Edge. I have tried clearing the cache and turning off Microsoft Defender firewall. I don't use any third party security software - just Microsoft Defender. I also don't use a VPN. I didn't add any new software in the last month, only usual updates from Microsoft and Firefox.

What can I do to fix this?

Asked by George 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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slowness to open external link

I can't say well what is it ...but when i open links from discord (twitch/yt/etc) the Firefox take too long to start load the page but if i just click on any link direct … (read more)

I can't say well what is it ...but when i open links from discord (twitch/yt/etc) the Firefox take too long to start load the page but if i just click on any link direct from firefox browser ..the page load faster

-windows 10 pro x64 22H2 -Firefox Dev 115.0b5 (i use dev to load unsigned pluggins) but the problem persist in all versions

Asked by itachimetal 1 year ago

Answered by willjoe24421 1 year ago