Firefox Support Forum

My elderly mother has twice (in the last month alone!) been scammed by selecting the first thing that comes along in a Google search. I realize this is simply never going to change, and I need to take steps to prevent her from ever seeing any sponsored results of any kind, or any kind of address bar autocomplete suggestion.

I have taken several dozen hours of my personal time this past month to repair the damage from her first scam experience (that I know about!), and today's incident made me realize that I have to do much more customization of her browser than I previously imagined. When I told her to never fully trust a Google search, her reply was "but I used Firefox!", and that told me everything I needed to know. It simply cannot be left to her understanding of the internet.

The intended setup is an iPad and a Win11 laptop. I would like to set up Firefox so that the address bar is nothing but an address bar without any kind of autocomplete at all. Is this even possible?

Also, I obviously can't filter every scam known to man, but I would like to specifically block the kind of pop-ups and ads that scammers use. What is a good strategy for this specific purpose? I don't care about legitimate marketing ads, even though they're annoying to me personally.

For several sites, when i check 'trust this device' it doesn't work. next time i signin it still requires 2fa from the site. i've checked and the certificates do exist as i get a message saying already exists when i try to import. this is a very user hostile function. I do not have this issue with Chrome or Microsoft Edge!!!!! i hate to begin using one of these vs Mozilla Firefox to get around this but i may have to do so. my wife and i share access to critical sites so if i need to see her info or she needs to see mine, we both have to be available in order to access the site. Mozilla Firefox 'bug' is requiring us to do so and it doesn't satisfy our requirements. any ways to solve this issue is greatly appreciated. so far no 'searched' solutions work.

Firefox takes about 5 minutes to load every it launches, before working smoothly like it should. This problem occured first time yesterday morning, and I have no idea what could have caused it.

It happens :

• when I launch firefox normally (whatever the profile)
• when I launch it from the terminal (it provides no output at all)
• when I tell it to launch the Profile Manager (5 minutes to see the Profile Manager appear, then 5 more minutes to launch firefox using the selected profile)

It does not happen :

• when I click "New Window" inside an existing firefox process
• when I call `firefox --help` from the terminal

Here's what I've tried :

• First, I've seen pretty much every article from Mozilla Support, Reddit or SuperUser (writing this question is kind of my last resort)
• I've tried removing and then reinstalling Firefox from Flatpak, from the Fedora repos (using `sudo dnf install firefox`) and using the manual install via the archive (v125)
• I've tried downgrading firefox (when using the package manager install) from v125 to v124
• I've also tried the Firefox Developer Edition, same problem here
• I've tried using the "Refresh Firefox" feature and restarting in Troubleshoot Mode (both are also affected by the slow startup, which makes them particularly painful to execute)
• I've tried manually deleting the `~/.mozilla/` folder (= manually deleting my profiles)

When firefox launches, it does not freezes my OS and does not seem to use many system ressources : CPU usage is normal, RAM as well, and it does not seem to read many things from the disk as well (I've seen some threads where this was the issue).

And here is something interesting that I discovered :

• loading (including refreshing) `about:profiles` is also slow and this time freezes firefox (OS reports it as not responding, I can't switch tabs and I can't see my mouse). Other about pages seem to work fine (although I did not try them all)

Thanks !

PS : Even if I think it has nothing to do with the issue, I prefer to mention it here : I was messing with virtual machines yesterday when the issue occured for the first time. My disk got full at some point and I don't know but it might have messed with firefox. At this stage, I had not deleted any files that could relate somehow to Firefox, that's why I doubt it would have caused anything harmful to Firefox. (instead, I mounted an empty partition from my disk to get some space)

Every once in a while, maybe once or twice a week, I'll press Cmd+L to highlight the address bar, type a URL for a new website, and press enter, and instead of going to that new website Firefox just reloads the current page. It seems that this happens exclusively when the current website is gmail.com. (I might be wrong) I can't remember it happening on any other website. This problem has been occurring for me for the past year at least. Any recommendations?

Active AddOns are

• 1Password
• DuckDuckGo Privacy Essentials
• HTTPS Everywhere
• uBlock Origin

Hi and thanks for your help. I was playing around with my DMARC settings for my new site and was looking around at who was hosting my WordPress domain for http://ibizignite.com, and Google directed me to GoDaddy. That was wrong. However, in my fooling around, somehow GoDaddy and this associate Westechnologies keeps popping up when I open up my browser after booting up my computer, and I cannot get rid of it. I don't know where to find it, because there is no associated extension anywhere in my extension list.

Here is the address that came up: moz-extension://dfdaa01e-fa7e-4241-8590-a19edb2ec40f/data/blocked/index.html?url=https://www.godaddy.com/forsale/www.westechnologies.com?utm_source=TDFS_BINNS&utm_medium=parkedpages&utm_campaign=x_corp_tdfs-binns_base&traffic_type=TDFS_BINNS&traffic_id=binns&

I tried to use another add-on to block it, and it does, but the darn site keeps appearing every startup after a fresh boot, and neither Westechnologies not GoDaddy appear anywhere in my Zone Map or anywhere else in my registry. Can anyone help me get rid of it please?

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles...

I already have 125.0.2 installed with various Profiles.

I found a 'few' links and they were quite 'cloudy' and also since Firefox (now) does not have the 'ask you WHERE to' install... I vaguely remember years ago, it was possible.

I do not mid doing tweaking, I also already have backups of profiles, just in case!

Thank you in advance M

PS it seems Mozilla does not want us to install multiple instances (perception)!

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be preserved as an autofill across all sites so I no longer have to, similar to how your phone may suggest your email address in autocomplete.

Unfortunately, as far as I can tell, you can only manually add autofills for specific sites and with password attached. So my question is, is there a way to make the address be a suggested autofill on username/email address boxes across all sites?

(not interested in having form history saved, just want this one specific form entry)

I downloaded the new update this morning and I cannot separate my categories any longer on my home page. I keep them in categories on the 4 separate rows and then separate them by skipping a square. I cannot do that any longer and do not like the jumble of the homepage now. How can I keep the blank spaces that are located at the bottom of the rows to separate my categories?

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrolling the page selects more text. Can I just disable this altogether somehow?

I noticed that FireFox downloaded a Firefox HTML Document called GnT6qZGD with a size of 0KB, during this time I had tabs open from both https://wago.io/weakauras and https://www.curseforge.com/

Scanned it with Bitdefender and it was clean and when editing in notepad it is empty and a blank page when accidentally opening it.

Then completed a full system scan and it come up as clean.

I have 2 questions,

1st, Is this still a bug in Firefox that appears to have been reported before? 2nd Should I be concerned about it?

Thank you

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have any backup, what do I do?

hi guys, i want to change my default favicons but i cant find this path on my mac.

.bookmark-item {

 list-style-image: url("chrome://global/skin/icons/defaultFavicon.svg");

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manually every time it appears. Where did it come from and how do I get rid of it?

How do I turn off those annoying "update available" notifications/reminders that keep popping up? I've gone into Settings, and in the Updates section firefox only let's me select auto updates or check for updates. I searched online but couldn't seem to find anything about how to disable the notifications all together with the newer version of FF. It's driving me crazy, thinking of switching browsers because of this. Thanks in advance!

Hello,

I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything.

Recently I added a plugin and experienced an error and WP went into recovery mode - displaying a message and an exit recovery mode button.

I have since resolved the error, but was perplexed because I could click the exit button but the messaging was persistent. I did everything I could think of - including the recommendations of tech support - until I was ready to reinstall a backup. Then I thought maybe it's a browser issue, so I logged in as admin in Safari and the message is gone. See screenshots below.

Since then I have tried everything I can to remedy with your support information including restarting the computer, clearing the cookies and cache, restarting in troubleshoot mode, and reinstalling firefox. Nothing has resulted in any resolution.

So, I'm presenting this to you. I can continue to work on the site using other browsers but I prefer to use Firefox. Can you help?

I've just noticed a "Tree Of Tabs" option. I right-clicked a dozen tabs, hit Bookmark This Tree. The webpages disappeared. Now I can't find them, and they're not listed anywhere in history or recently closed tabs.

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate them. They reappear whenever firefox is opened.

Suggestions to eliminate this nuisance welcome.

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you dont have this extension why?

Many, many websites now have this behavior: at the top of an article or blog post is an embedded video. (Or sometimes, partway through.) Scrolling past the video causes it to jump to a sticky position in the lower right corner of the window. (See attached screenshot.) Also, even if various disable-autoplay boxes are ticked in my settings, the shifted video will always start playing.

Granted, most sites provide a little "X" to close the video. At worst, there is the pause option. But still, it's an annoyance to have to do this on soooo many sites, every time I visit to read something.

Key word there: read.

My point is: if I wanted to watch the video, I would have, when it was right there in front of me. Since I have scrolled past it, this ought to be an indication that I do not want to watch the video.

So, the request is some sort of option in Settings that would prevent this behavior. Enabling it would do nothing else to the page except prevent the behavior as described.

Thanks for listening!

The past two days Ive had about a dozen addons all updated with the same similarity, i.e.

visited-color picker 1.2resigned1

Every one has not been updated for 6-7 years. I don't see any release notes. Is this some sort of qualifying re-certification procerss?