My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (read more)
My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.
We had to reload the most recent update which had been running on her computer.
Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.
None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.
Is there any way to recover her bookmarks, passwords and other saved data, please?