Showing questions tagged: Show all questions
  • Solved

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (read more)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Asked by wolfdad 2 weeks ago

Answered by wolfdad 1 week ago

How to get my saved firefox data back into firefox after trouble shoot and clean cache?

I went to the trouble shooting site after asking my question about Thunderbird. It was suggested that running two firefox clean ups was a good idea. Now my ribbon threa… (read more)

I went to the trouble shooting site after asking my question about Thunderbird. It was suggested that running two firefox clean ups was a good idea. Now my ribbon thread is not present. I have to jump through hoops to find bookmarks, etc. This makes all navigation difficult. Is there a way to get the old data on the page in the old form? The data folder is on my desk top. I feel stupid because the trouble shooting site said all would be saved. How and where?

Asked by mskinsey 3 days ago

Last reply by cor-el 3 days ago

Restore passwords and bookmarks after reinstall of firefox

greetings, I had trouble with firefox crashing, so i uninstalled it and reinstalled it and now I have lost all my passwords and bookmarks from the previous installation. … (read more)

greetings, I had trouble with firefox crashing, so i uninstalled it and reinstalled it and now I have lost all my passwords and bookmarks from the previous installation. I have tried to fix it, but I am completely computer illiterate. Please help. I am unable to do this with directions found in my search. I need someone to do it FOR me. Please help.

Asked by Brenda 3 days ago

I lost my password. Made new password. Found old recovery key.

I found my old password Firefox recovery key after I already changed my password and got a new recovery key. Can I use my old recovery key to get back all the things (eg… (read more)

I found my old password Firefox recovery key after I already changed my password and got a new recovery key. Can I use my old recovery key to get back all the things (eg bookmarks) that may have gone missing with the switch to a new password?

Asked by wpearson8 3 days ago

Last reply by cor-el 3 days ago

  • Solved

FIREFOX STOPPED WORKING

Firefox on Windows 10 desk top suddenly stopped working with error message XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max ve… (read more)

Firefox on Windows 10 desk top suddenly stopped working with error message

XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max version <=127.0

N.B. This is another machine - not this lap top

Please advise

Asked by tt1868tda 3 days ago

Answered by tt1868tda 3 days ago

Firefox does not show up in Windows browser list

Since the latest update Firefox doesn't show up in the browser list. I don't want to uninstall to reinstall because I have too many settings in my browser that I don't wi… (read more)

Since the latest update Firefox doesn't show up in the browser list. I don't want to uninstall to reinstall because I have too many settings in my browser that I don't wish to reset. Please solve the problem.

Asked by ninryu 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

history deleted recover requsted this date 18\06\2024 this account firefox

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I … (read more)

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I am hoping there is a way to restore it.

Asked by mktsura 4 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Can not log into certain important websites after Firefox updated to 127.01

Upgraded to version 127.01 and can not use it to log into some important (to me) websites. I can use Microsoft Edge without problems. Tried disabling VPN, clearing cache,… (read more)

Upgraded to version 127.01 and can not use it to log into some important (to me) websites. I can use Microsoft Edge without problems. Tried disabling VPN, clearing cache, rebooting, etc. without resolution. Similar problem in the past that somehow resolved spontaneously after several days (not sure why).

Asked by Robert Trapasso 3 days ago

Connection not secure / Unable to connect error messages when trying to access the web

Any time I try to connect to the internet, Firefox claims either I am offline or the connection is not secure. I know I have a connection as I can access the support site… (read more)

Any time I try to connect to the internet, Firefox claims either I am offline or the connection is not secure. I know I have a connection as I can access the support site and every other website on an entirely different browser. I have tried refreshing the page, double-checking Firefox is allowed through the firewall, cleared cache, cleared all cookies and site data, nothing I've done is working. Firefox just randomly stopped connecting a few days ago and I had the same issue with Google Chrome last month, which is when I made the switch to Firefox.

If anyone knows anything that could maybe help, that would be great. Thank you so much!

Asked by Rory 3 days ago

  • Solved

right click on tabs keeps showing me container

i just want to go back to how my right click worked before i hate this container feature and would like to just reopen my closed tabs with my right click i dont want to s… (read more)

i just want to go back to how my right click worked before i hate this container feature and would like to just reopen my closed tabs with my right click i dont want to see the container bs anymore.

Asked by gears5800 3 days ago

Answered by gears5800 3 days ago

Cannot Login to Hulu using Firefox after 2 years of no problems

I have been accessing Hulu using Firefox for almost two years. Yesterday Hulu started giving me this message "we couldn't log you in. Please check email and password and … (read more)

I have been accessing Hulu using Firefox for almost two years. Yesterday Hulu started giving me this message "we couldn't log you in. Please check email and password and try again." I have reset my password 5-6 times with no luck. I talked to Hulu which had me try certain things with no luck. As a last resort they recommend I delete Firefox and reinstall. BTW, I CAN access Hulu using DuckDuckGo and Microsoft Edge. Any help out there? Thanks.

jwnova

Asked by jwnova 3 days ago

Translator for Firefox Windows PC?

So does anyone know of or can recommend a translator Addon that works like what is implemented in Chrome that can translate on-the-fly? If not exactly but can do close to… (read more)

So does anyone know of or can recommend a translator Addon that works like what is implemented in Chrome that can translate on-the-fly? If not exactly but can do close to what Chrome can do?

Asked by markwarner22 3 days ago

Last reply by TyDraniu 3 days ago

Webpage content from firefox cache

Hello, I was reading an article a few weeks ago, but this content was removed or moved into some other space but I need to use it once again. Is there a possibility to o… (read more)

Hello, I was reading an article a few weeks ago, but this content was removed or moved into some other space but I need to use it once again. Is there a possibility to open the same page from my firefox history / cache?

Thank you, Luk

Asked by LP 3 days ago