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  • Solved

pop up ads

A few days ago I started to get random popup ads. All of a sudden an ad will op up that says something like "you are at rusk, get Macafee" or "get Norton" etc. The ads p… (read more)

A few days ago I started to get random popup ads. All of a sudden an ad will op up that says something like "you are at rusk, get Macafee" or "get Norton" etc. The ads pop up in the center of my screen and are about 20% the size of my screen. I have to click the x to get them to close. Sometimes there is the "don`t show me this again" option at the bottom left but even when I click ok the ads continue to pop up.

I`ve tried a few things but can`t figure it out. I`m retired and not a geek so it can get pretty frustrating pretty quick. I`ve lost my patience to scour through help articles looking for the exact sentence I need.

A step by step tutorial would be nice, thank you. I am using a laptop with windows 8.1. I use Firefox.

Thanks David

Asked by djrobinson2008 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Bookmarks Menu - why does the 'Manage Bookmarks' entry appears twice?

Thanks to Proton expanding my Bookmarks Menu off the bottom of the screen, I was re-arranging my bookmarks folders. While wondering which of my folders I had to prune, I… (read more)

Thanks to Proton expanding my Bookmarks Menu off the bottom of the screen, I was re-arranging my bookmarks folders. While wondering which of my folders I had to prune, I noticed another in-built redundancy. The entry "Manage Bookmarks Ctrl+Shift+O" appears twice, at the top and the bottom of the menu. Incidentally the bottom entry is misaligned (Firefox v89 on Windows).

Is there a particular reasons for this duplication? Can I remove either of these entries?

Asked by hutcheonke 5 months ago

Answered by cor-el 3 months ago

  • Solved

since Firefox updated june 2021, I cannot compose or reply to emails in my comcast/xfinity account.

since Firefox updated june 2021, I cannot compose or reply to emails in my comcast/xfinity account. The compose box will come up but all it sdoes is keep spinning. If I… (read more)

since Firefox updated june 2021, I cannot compose or reply to emails in my comcast/xfinity account. The compose box will come up but all it sdoes is keep spinning. If I open xfinity in internet explore I have no problems

Asked by crebs45521 5 months ago

Answered by ·´¯`·...¸>-)))º> ~dbben 5 months ago

  • Solved

When I right click on a bookmark, there is no delete option

The instructions say you have to visit the page of the bookmark to delete it. Why can't you have the option to QUICKLY right click on it and press delete? This question i… (read more)

The instructions say you have to visit the page of the bookmark to delete it. Why can't you have the option to QUICKLY right click on it and press delete?

This question is also a suggestion for someone to program it into Firefox to delete bookmarks by right click, or do we have to use a different browser to have that feature?

Asked by Newfirefoxuser 4 months ago

Answered by cor-el 4 months ago

  • Solved

FF doesn't load any pages anymore except for mozilla's own pages

I am using FF 64 bit, latest version (91), on Win8.1. Out of nowhere, FF has ceased to load any pages but mozilla's own pages like the help page I'm writing on. I've no t… (read more)

I am using FF 64 bit, latest version (91), on Win8.1. Out of nowhere, FF has ceased to load any pages but mozilla's own pages like the help page I'm writing on. I've no themes installed and 2 windows open with approx. 155 tabs. I've tried turning of hardware acceleration, checked for proxies, updated FF, restarted FF, checked the Windows firewall (all permissions granted) and avast antivirus (ditto), checked for malware with avast antivirus - but all to no avail.

I am at a loss with this problem and kindly ask for advice. Januario

Asked by d2311 3 months ago

Answered by d2311 3 months ago

  • Solved
  • Archived

How do I disable rich audio presence that Firefox now does with Windows 10?

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume.… (read more)

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume. Now, when I'm watching a video or playing audio, this happens. And, it doesn't even get it right most of the time! Like for example, it does this instead! That's not even the page I'm on!

Is there any way for me to get rid of this? Thanks

Asked by sheepy404 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

3 issues: Crash Report- Passwords Not Saved - Restarting ++

Lately: these issues have popped up. I have all the FF updates. 1. I keep getting Crash Reports (never had thee before) 2. My passwords are not saved and I have to contin… (read more)

Lately: these issues have popped up. I have all the FF updates. 1. I keep getting Crash Reports (never had thee before) 2. My passwords are not saved and I have to continually re-enter, esp. on Twitter and IG 3. When I close my computer to Sleep, Windows keeps asking me to Update and Restart.

   When I do, it goes through the process and then says Windows could not Update and 
    is undoing the changes. Is it a conflict with FF?
    I have the Avast Secure Browser and their Support said I can uninstall it and it would
    not take away anything on my FF browser. True?

Thanks for any and all your help.

Asked by betsymy 7 months ago

Answered by FredMcD 7 months ago

  • Solved

upgrading Firefox browser then imporrting old version's bookmarks

I now have two versions of Firefox Browser installed. the new version allows me to import bookmarks from Edge and Chrome, but not from the old Firefox. how can I do tha… (read more)

I now have two versions of Firefox Browser installed. the new version allows me to import bookmarks from Edge and Chrome, but not from the old Firefox. how can I do that please? thanks, all. bob oh, I am on windows 8.1 and FF 89.0

Asked by robert.d.sommer 5 months ago

Answered by robert.d.sommer 5 months ago

  • Solved

New update removed the delete cross on each tab

I just updated to 90. Suddenly all my tabs no longer show the delete cross. There is a 1 pixel spot that's hard to see. When I troubleshoot and restart with addons, them… (read more)

I just updated to 90.

Suddenly all my tabs no longer show the delete cross. There is a 1 pixel spot that's hard to see.

When I troubleshoot and restart with addons, themes, etc. turned off, they are back. When I try to test each addon, I get no results. All I can think of is the themes are screwing up. I've tried different themes with no results. Can I turn themes off to test this issue?

Any other ideas?

Asked by atsdon1 4 months ago

Answered by FredMcD 3 months ago

  • Solved
  • Archived

Empty history menu, address bar still populated and visit counts still exist

After migration my user directory to a different partition, I've lost all the items in my history menu and my places.sqlite file is no longer updating. However I can see … (read more)

After migration my user directory to a different partition, I've lost all the items in my history menu and my places.sqlite file is no longer updating. However I can see in my address bar that all my regular suggestions and recommendations are still there, still auto-completing as they did before and when I visit a site, its visit count is properly bloated. I'm not sure if this is due to account sync but I've disconnected it now. How can I reconcile my files and repopulate my history menu so I can properly search it?

Asked by neijyry 10 months ago

Answered by cor-el 10 months ago

  • Solved
  • Archived

Firefox 84.0.2 not showing videos or gifs - only a green screen

All of a sudden Firefox 84.0.2 has stopped showing videos on any web site, including Twitter. It doesn't show GIFs either. (Photos are fine.) All one can see is a green … (read more)

All of a sudden Firefox 84.0.2 has stopped showing videos on any web site, including Twitter. It doesn't show GIFs either. (Photos are fine.) All one can see is a green screen.

NOTE: I have made ZERO changes to Firefox's settings, ZERO changes to my computer (it has been on continuously since last night when everything was working fine). It simply started happening today.

I have checked several of the web sites in Chrome and they work just fine.

I cleared the cache, but that didn't help. Any ideas?

Asked by RemySecor 9 months ago

Answered by jscher2000 9 months ago

  • Solved
  • Archived

WALMART GROCERY !

https://www.walmart.com/grocery it not finishing the download at Walmart grocery. so I can't shop. The problem is coming from fire fox. I try it on google.com and have n… (read more)

https://www.walmart.com/grocery it not finishing the download at Walmart grocery. so I can't shop. The problem is coming from fire fox. I try it on google.com and have no problem. only problem i have it on is fire fox. But other stuff work on fire fox. Please fix the issues as soon as possible. Please.

Asked by rebels01 7 months ago

Answered by rebels01 6 months ago

  • Solved

Missing Bookmarks folders

I accidentally delted two folders from my Bookmarks file, and I can't find them. I've done everything the forums suggest at least twice, but they're still gone. At this p… (read more)

I accidentally delted two folders from my Bookmarks file, and I can't find them. I've done everything the forums suggest at least twice, but they're still gone. At this point, I just need to know if they're gone forever or if there really is a way to get them back. I got them in a JSON file but it's all hireoglyphics and is no help.

Asked by claycoppedge 5 months ago

Answered by cor-el 5 months ago

  • Solved

SEC_ERROR_BAD_SIGNATURE can't reach my AOL mail box

Hello, can anyone help me because I am getting the "SEC_ERROR_BAD_SIGNATURE" message every time I try to connect to AOL mail and only on this site... I have been using Fi… (read more)

Hello, can anyone help me because I am getting the "SEC_ERROR_BAD_SIGNATURE" message every time I try to connect to AOL mail and only on this site... I have been using Firefox on Windows 8 with confidence for a long time, and do not wish to change. Is it still possible to exchange emails with a minimum of security, without being flooded with spam? A big thank you to the one who found a solution and wants to communicate it to me! Jean

Asked by jjdubreuil 4 months ago

Answered by FredMcD 4 months ago

  • Solved

Bug in Latest Release 91.0.1

I just installed the latest Firefox relese (91.0.1) to my Windows 8.1 PC. I have restarted FF and also since this bug re-booted the PC, and tried FF in troubleshoot mode.… (read more)

I just installed the latest Firefox relese (91.0.1) to my Windows 8.1 PC. I have restarted FF and also since this bug re-booted the PC, and tried FF in troubleshoot mode. All same issue.

Ebay checkout is not working, when it was immediately before - you go to checkout, and it just sits on the page, without the 'pay' button appearing (just spinning disc) you click to go through to either PayPal or enter Credit card details ever coming up. The page stalls. This exact page was working fine immeditely before the FF update download and install, and it does work fine on other Browsers, because I just used Chrome and completed the transaction as normal, so this is DEFINITLY an issue with the new update. Please fix ASAP, and roll back in the mean time.

Asked by rupedoggy 3 months ago

Answered by cor-el 3 months ago