Showing questions tagged: Show all questions
  • Solved

Adding bookmarks using a mouse

My dad is almost 89 years old. He is NOT TECH SAVVY. I have him using a trackball mouse. His hands are HUGE and his fingers are numb. Somehow, he is inadvertently ad… (read more)

My dad is almost 89 years old. He is NOT TECH SAVVY. I have him using a trackball mouse. His hands are HUGE and his fingers are numb.

Somehow, he is inadvertently adding bookmarks to the bookmark bar. I do not know how he is doing this but he'll call and ask me to "put Gmail back on the bar". When I go over, there are a gazillion new bookmarks which pushes his Gmail bookmark beyond the >> spot. I have to delete these umpteen extra bookmarks so that the Gmail bookmark is visible again. Yesterday, I decided to move Gmail to the far left, hoping these accidental bookmarks he creates won't push it off the bar. The bookmarks he "creates" are specific gmail conversations, or facebook pages, or Publisher's Clearing House pages (he LOVES PCH games and plays them constantly).

HOW IS HE DOING THIS? He doesn't know enough to click the star button. He doesn't know about using the Ctrl and D keys to create a new bookmark. It's driving me BATTY. I'm sure he's somehow doing this using his mouse (clicking both right/left simultaneously but not aware of doing so).

Thanks in advance for helping a daughter keep her sanity ...

Asked by romiha 3 months ago

Answered by Paul 3 months ago

  • Solved

PDFs for "open with" are saved to desktop

Hi, for the long time when I have opened an PDF with external application, it was downloaded into system %TEMP%, then deleted after ext. app was closed. Very fine and exp… (read more)

Hi, for the long time when I have opened an PDF with external application, it was downloaded into system %TEMP%, then deleted after ext. app was closed. Very fine and expected.

Since ca. few weeks such PDFs are now downloaded to Desktop - and not removed afterwards! It's quite annoying to clear them again and again. I've checked, my %TEMP% and %TMP% are set correctly and writeable.

Asked by vvk 3 months ago

Answered by vvk 2 months ago

  • Solved

My pass word

Dear Sir I went to an organization on 21/03/2022 for assistant on an issue, in processing the matter I need to open my yahoo mail box for the relate documents within my m… (read more)

Dear Sir I went to an organization on 21/03/2022 for assistant on an issue, in processing the matter I need to open my yahoo mail box for the relate documents within my mail. A lady who assistant me use her lap top computer to open my mail box - I enter my pass word, then a window camp up to asked if I want to save my pass word (with dark color) or not,(with gray color) I was in a stage of rush I just click on right top Conner 'x' she took her computer to other room ( in where I can not see ) I was too naive and don't know if all of my mails had been read by them? - It is my privacy. When I got home I was worried and at next day I changed my yahoo mail pass word. As my pass words are saved within Firefox when I want to open a site it is auto fill the pass word. 1: Is my pass word will saved in that lady's computer? 2: Although I have changed my yahoo mail pass word is it safe? Can that lady able to get to Firefox to see my saved pass word and open my email box? - explore all my emails? Please help I am really worried. I look forward to hearing form you soon. Thank you. Kind regards.

Louise

Asked by louiseloren 3 months ago

Answered by cor-el 2 months ago

  • Solved

email attachments fail to download

Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this. Lee Ransom - [removed phone# f… (read more)

Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this.

Lee Ransom - [removed phone# from public]

Asked by leeransom 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Belgian eID don't work with FF 98.0.2 !!!

Hello, From the version 89... we have a non solutioned problem with Firefox... In Belgium, we use a "electronic Identification card" to access differents officials web si… (read more)

Hello,

From the version 89... we have a non solutioned problem with Firefox... In Belgium, we use a "electronic Identification card" to access differents officials web site. but with Firefox I (We!!!) have a problem... the identification process loop with a message "Please insert the smart card" ??? After I receive the message: "Secure Connection Failed

An error occurred during a connection to certif.iamfas.belgium.be. A PKCS #11 module returned CKR_GENERAL_ERROR, indicating that an unrecoverable error has occurred.

Error code: SEC_ERROR_PKCS11_GENERAL_ERROR"

I restart, I reinstall FF, I reinstall the eID software... no way!!! But it's work fine with Chrome, Edge,... Why not with Firefox 98.0.2 ?!? It's very important to find a solution for the belgian users, without this support, the users go to Chrome, Edge,... Have a nice day, Philippe

Asked by philippe.smets 3 months ago

Answered by cor-el 3 months ago

  • Solved

Firefox update

Why TF do you keep introducing small small updates and irritating us by keeping on asking us to update update update update update. WHO CARES A S++T whether you changed a… (read more)

Why TF do you keep introducing small small updates and irritating us by keeping on asking us to update update update update update. WHO CARES A S++T whether you changed a comma to a semi colon? Why can't you just intro some larger updates say ONCE A MONTH ????

Asked by pkholla 3 months ago

Answered by Paul 3 months ago

  • Solved

unable to visit http site

Hello, I'm not sure if I chose the right topic above. I'm trying to visit a site which is still using http. But Firefox is automatically redirecting to https, where of c… (read more)

Hello, I'm not sure if I chose the right topic above.

I'm trying to visit a site which is still using http. But Firefox is automatically redirecting to https, where of course it cannot resolve the site.

In settings, I have it set for "Don’t enable HTTPS-Only Mode". But still, Ff is redirecting.

I don't know. Maybe I should set for https only, and then enter an exception??

I have searched for a solution, but for every solution I find, when I look up how to do it, it says, before you try this, try that first. After about 5 rounds of that, I got too confused and gave up.

Oh, I also cleared the cache, but no help.

I've enabled all the extra info below. But let me know if you need any other specific info. Do you need the address of the website?

Thank you very much.

Asked by brynn2 3 months ago

Answered by brynn2 3 months ago

  • Solved

Firefox 98.0 automatically downloads every attachment

Hello Mozilla Support! I just installed Firefox 98.0 this morning. I was very surprised to discover that I can no longer view an attachment in Firefox or open an attachme… (read more)

Hello Mozilla Support!

I just installed Firefox 98.0 this morning. I was very surprised to discover that I can no longer view an attachment in Firefox or open an attachment without also downloading it.

If you can, please ask the developers to reinstate the Download Attachment options to "Open with Firefox" and "Open with [select the program]" without automatically downloading every attachment.

Thank you!

-Steve

Steve Friedman

Asked by sfriedman88 3 months ago

Answered by AliceWyman 3 months ago

  • Solved

Firefox loosing connection

On the Firefox Browser Gmail has been losing its connection every day for the past week in the late afternoon until I go to bed at 2:00 AM. Dropping the tab and restarti… (read more)

On the Firefox Browser Gmail has been losing its connection every day for the past week in the late afternoon until I go to bed at 2:00 AM. Dropping the tab and restarting it does not work. I happened to require starting my android smart phone and noticed a had 2 Gmails in the inbox but not on my PC. I was able to access them and return replies, so the Gmail service was operating okay. I shut down the Firefox Browser and restarted it and Bravo, Gmail was now connected, proving the problem was in the Browser. I’m using: Version 98.0.1 (64-bit) on a hi end PC with Windows 7 PROMIS

Good Luck!

Richard [removed phone# from public]

Asked by ROribe 3 months ago

Answered by Dropa 3 months ago

  • Solved

Can't Open .tiff in Firefox Browser

I could have sworn a week or two ago I was able to open .tiff files in the Firefox browser. But this week, when I click on a file, it goes straight to saving them to my c… (read more)

I could have sworn a week or two ago I was able to open .tiff files in the Firefox browser. But this week, when I click on a file, it goes straight to saving them to my computer. Is there a way to change this setting? I checked in my options, but did not see .tiff.

Asked by FireFoxFan1 3 months ago

Answered by Terry 3 months ago

  • Solved

Firefox 98.0.1 upgrade causing problems.

After the automatic upgrade to 98.0.1 I have 2 problems: 1. In a window with an image that I zoom in on I can no longer drag the image around to view. 2. I can no longer … (read more)

After the automatic upgrade to 98.0.1 I have 2 problems: 1. In a window with an image that I zoom in on I can no longer drag the image around to view. 2. I can no longer minimize or close a window with the + -. This part works fine until I open a second window. If I go into troubleshoot mode the + and - are bright (not as a background window) but they still don't work.

Asked by JPCaveman 3 months ago

Answered by JPCaveman 3 months ago

  • Solved

how do I move bookmarks to the right side

as per my title: how do I move bookmarks to the right side? ps - migrated today from chrome... and amazed you haven't yet realised how MASSIVELY important customising o… (read more)

as per my title: how do I move bookmarks to the right side?

ps - migrated today from chrome... and amazed you haven't yet realised how MASSIVELY important customising options are. This place is our virtual home!

stay safe !

Asked by alexandre pruykemaker 3 months ago

Answered by alexandre pruykemaker 3 months ago

  • Locked

Gmail messages

Hello. Is there a way for a fellow gmail user to tell if another recipient who also uses gmail ,if a message they have sent has been opened,and/or forwarded to another gm… (read more)

Hello. Is there a way for a fellow gmail user to tell if another recipient who also uses gmail ,if a message they have sent has been opened,and/or forwarded to another gmail user? Thankyou.

Asked by cs999 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago