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  • Solved

Downloading attachment in Outlook doesn't ask me where to store it

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default loc… (read more)

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default location, while at the same time opening the attachment even though I only want to download the file.

Asked by WaReMoN 5 months ago

Answered by WaReMoN 4 months ago

  • Solved

Maintaining login info between tabs

On Opera and Chrome, I am logged in as a google user. I make a diary available from a web page which is limited as to how the viewer sees it. If I (or another authorised … (read more)

On Opera and Chrome, I am logged in as a google user. I make a diary available from a web page which is limited as to how the viewer sees it. If I (or another authorised user) is viewing it then they see all the detail. If anyone else sees it then they only see 'busy' against all the bookings. This has worked fine for years.

On changing to Firefox, though, when the web diary is accessed - even though I am logged in properly - it only shows the 'busy' view. It seems as if it's not maintaining my google login, hence showing the 'incorrect' view.

Is there anything that I can change to make this work properly?

TIA

Asked by Ian Smith 5 months ago

Answered by cor-el 5 months ago

  • Solved

Syncing passwords

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to … (read more)

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

Asked by chris654 5 months ago

Answered by chris654 5 months ago

  • Solved

Clearing history with latest update

Since the latest firefox update, to clear history now, it has Clear site and download, saved form info, and searches all together now. There is no way to uncheck saved in… (read more)

Since the latest firefox update, to clear history now, it has Clear site and download, saved form info, and searches all together now. There is no way to uncheck saved info and searches so that does not get cleared. Will there be a fix to this? There is no way to clear the history now without clearing the saved info and searches, which I do not want to do.

Asked by Dakota66 5 months ago

Answered by cor-el 5 months ago

  • Solved

Weird pixel distortion on firefox browser/pages

I've attached images of the problem I'm experiencing. Its like pixels are breaking/turning negative colors and it effects anything visible. I don't really understand what… (read more)

I've attached images of the problem I'm experiencing. Its like pixels are breaking/turning negative colors and it effects anything visible. I don't really understand what's causing this issue. It doesn't effect any other program on my computer/outside the firefox window, so I assume its a firefox issue. I've uninstalled/reinstalled the program with the refresh to hopefully fix the issue but it didn't work.

Asked by Ray Schmidt 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

firefox autostart

Hi, Firefox starts when computer starts. I read this https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window worked in the past, now do… (read more)

Hi,

Firefox starts when computer starts.

I read this https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window

worked in the past, now doesn' t work; if I repet operation I find that variable at false value, and firefox autostarts...

If you have solutions, or I do something wrong, tell me...


Thank you !

Asked by st_ion 5 months ago

Answered by st_ion 5 months ago

  • Solved

My add-on's icon (AdBlocker Ultimate) is not showing in the toolbar.

I'd like to put the icon on my toolbar to access it when I need to, but I can't find any way to add it to the toolbar. All articles I found with the same kinds of questio… (read more)

I'd like to put the icon on my toolbar to access it when I need to, but I can't find any way to add it to the toolbar. All articles I found with the same kinds of questions are over a year old and for old versions of Firefox. I have Windows 10 Firefox version 128.

Asked by Telstar 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

ABC.com Videos don't play

Hello, I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the ca… (read more)

Hello,

I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the cache & cookies. Still nothing. Until recently this was not a problem. Now I have to resort to using a different browser to watch these videos. It's only when I use FF that I have this problem.

Please help!

Thanks, Andre'a

Asked by DreaSpirit 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Password security

OK - I must be missing something. On my previous browser, Opera, if I wanted to see details of my passwords then I needed to put in the computer password, so keeping them… (read more)

OK - I must be missing something. On my previous browser, Opera, if I wanted to see details of my passwords then I needed to put in the computer password, so keeping them quite secure. However, Firefox seems to let anyone using the browser to access the full details of all my passwords, even offering to copy them! This has to be the most insecure approach possible - surely this can't be correct, can it?

Asked by Ian Smith 5 months ago

Answered by cor-el 5 months ago

  • Solved

Downloads fail immediately after starting from Google Drive.

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files. The first issue … (read more)

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

Asked by MadaHaz 5 months ago

Answered by MadaHaz 5 months ago

  • Locked

Platform version error

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion <… (read more)

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Asked by gworgan 4 months ago

Last reply by Paul 4 months ago

  • Solved

Video quality low on Youtube, video not playing on other sites

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unab… (read more)

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

Asked by Jay 4 months ago

Answered by Jay 2 months ago