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Unable to Log in Google Accounts

Error Message: "Could'nt Sign You In: This Browser or APP May not be Sscure 1. Happened to Both Build 124 and 125 2. Virus Clean 3. Haved tried cleaning the cache and co… (read more)

Error Message: "Could'nt Sign You In: This Browser or APP May not be Sscure 1. Happened to Both Build 124 and 125 2. Virus Clean 3. Haved tried cleaning the cache and cookies

Asked by Samson Z 2 weeks ago

Last reply by cor-el 2 weeks ago

Youtube Grey Boxes

Hello, I was trying to watch Youtube and pulled up the page, but all that was there were grey boxes where the recommended videos should be on the home page. When trying… (read more)

Hello,

I was trying to watch Youtube and pulled up the page, but all that was there were grey boxes where the recommended videos should be on the home page. When trying to search, only a blank area came up. When I tried to go directly to a channel, the same happened. Loading a direct link from a video let me play the video, but everything around it was gone, no recommended, no channel, no likes, nothing.

I have tried clearing the cache and cookies. My Firefox version is up to date as of right now. I restarted the browser several times and restarted my computer.

Other solutions suggested going to about:config and changing image.webp.enabled to true, but when I search under about:config, that option is not there.

Youtube works if I open a private window and sign in. I have tried opening Firefox in troubleshooting mode and this did not solve the problem. Any help would be greatly appreciated.

Asked by dogloverbh 2 weeks ago

Last reply by cor-el 2 weeks ago

Website unreachable by firefox

Safari has no problem with https://meijer.com, but Firefox flags it as untrustworthy and won't let me connect. I am using Avast! antivirus. Brave browser also works. I am… (read more)

Safari has no problem with https://meijer.com, but Firefox flags it as untrustworthy and won't let me connect. I am using Avast! antivirus. Brave browser also works. I am using 124.0.1. I see there is a 124.0.2. I'll try that next.

Asked by rwavery 2 weeks ago

Last reply by cor-el 2 weeks ago

Hold-Key-To_Repeat function (and other keyboard oddities) in Gmail and Discover.com

When composing emails in Gmail holding down a (any) key does not activate key repeating. Also, the there are irregularities when using discover.com in Ver. 124. When edi… (read more)

When composing emails in Gmail holding down a (any) key does not activate key repeating.

Also, the there are irregularities when using discover.com in Ver. 124. When editing my customer profile, keystrokes are not recognized. Nothing happens when typing. I also had difficulty signing-in; this may be coincidental.

Things tried: (1) A different keyboard. Same results. (2) Firefox version 122. The key repeat function worked in Gmail. I could edit my profile at discover.com. (3) Uninstalled and reinstalled ver. 124. All problems persisted. (4) Ran Ver. 124 in troubleshooting mode. All problems persisted. (5) Launched newly downloaded versions of both 122 and 124 (from command line) and ran them simultaneously. The problems persisted in 124 (troubleshooting mode), but 122 worked well. I used two different keyboards with no difference noticed. (6) Downloaded and ran Chromium. All worked well.

Asked by H P Ladds 3 weeks ago

Last reply by Terrance_h 2 weeks ago

Help with Browser-Specific Website Issues (AI Art Focus)

Hello, I'm specifically looking for help from web developers who understand browser quirks. My AI art website https://enhanceai.art/ Enhance AI looks inconsistent across… (read more)

Hello, I'm specifically looking for help from web developers who understand browser quirks. My AI art website https://enhanceai.art/ Enhance AI looks inconsistent across browsers. Any advice on pinpointing what CSS or elements might be causing the problem?

Asked by Kittu 2 weeks ago

Firefox Not Loading Pages: Error Code ERR_CONNECTION_TIMED_OUT

I'm encountering a frustrating issue with Mozilla Firefox where it fails to load web pages, showing an error message with 'Error Code ERR_CONNECTION_TIMED_OUT.' This prob… (read more)

I'm encountering a frustrating issue with Mozilla Firefox where it fails to load web pages, showing an error message with 'Error Code ERR_CONNECTION_TIMED_OUT.' This problem has persisted for several days now, affecting all websites I attempt to visit.

Despite having a stable internet connection and trying basic troubleshooting steps like clearing cache and cookies, restarting the browser, and checking for updates, the issue remains unresolved.

As Firefox is my primary browser for accessing the internet, this issue severely hampers my productivity and online activities. Any assistance in resolving this issue would be greatly appreciated.

Additional Details:

Browser: Mozilla Firefox Error Code: ERR_CONNECTION_TIMED_OUT Internet Connection: Stable and working fine for other devices and activities No recent changes made to browser settings or extensions prior to the issue's onset.

Asked by Naya Hai 2 weeks ago

Last reply by Naya Hai 2 weeks ago

Gmail formatting - can't highlight or click links from certain senders

SSIA for the most part. I am running firefox 124.0.1 on my macbook air and, only from certain senders, does the formatting look different from others - the font is differ… (read more)

SSIA for the most part. I am running firefox 124.0.1 on my macbook air and, only from certain senders, does the formatting look different from others - the font is different, and I can't highlight or click links. Almost seems like a picture instead of text - I can even click in the general area and it'll copy/paste it in Word like a picture.

Any suggestions?

Asked by levity03 2 weeks ago

  • Solved

Cannot access video on common sites (CBC.ca or Amazon.ca) since upgrade to 123.0.1

This is a rebuilt PC after a hard drive died, Windows 10 Pro N version 22H2. and YE I am trying to access video content on cbc.ca or Amazon.ca and receive an error messa… (read more)

This is a rebuilt PC after a hard drive died, Windows 10 Pro N version 22H2. and YE

I am trying to access video content on cbc.ca or Amazon.ca and receive an error message that "no compatible source was found for this media" - Amazon or on cbc.ca "Oops...None of the given sources can be played".

Prior to updating Firefox to version 123.0.1, both played video on these sites without an issue.

I have uninstalled and reinstalled FF and the issue persists. I can play the video from these sites with Chrome or Edge without a problem.

I have installed Java and have tried all of the help tips without success:

I have followed and installed recommendations from : https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows however the latest Media Feature Pack for windows is from 2019 and is no longer applicable to the 22H2 version. https://www.microsoft.com/en-us/software-download/mediafeaturepack. Windows store does not offer the pack.

The changes suggested by https://support.mozilla.org/en-US/kb/block-autoplay have been applied and no change

I am not running malware bytes or a VPN.

I have cleared my cache, and browsing history, rebooted = no change.

I have no add-ons, extensions or themes installed.

I prefer to use FF, but require that I can view videos from many sites.

Asked by kenmorris1 1 month ago

Answered by kenmorris1 1 month ago

Cannot switch accounts on X/Twitter

I have three accounts on X/Twitter that I frequently have to switch between. I've just recently migrated to Firefox, but I've found that I cannot switch between these acc… (read more)

I have three accounts on X/Twitter that I frequently have to switch between. I've just recently migrated to Firefox, but I've found that I cannot switch between these accounts. Whenever I click on another account in the account switcher, it stays on the account I am currently logged into.

Attempted solutions:

  • Refreshed Firefox (temporary fix)
  • Uninstalled uBlock Origin (temporary fix)
  • Uninstalled all extensions (temporary fix)
  • Clear cache/cookies
  • Troubleshoot mode

Asked by blixys 1 month ago

Last reply by blixys 2 weeks ago

spell check does not work

If I am on Google Chrome and I type in a twitter post, words that are spelt incorectly are underlind in red... however FireFox does not do this, so I end up posting with … (read more)

If I am on Google Chrome and I type in a twitter post, words that are spelt incorectly are underlind in red... however FireFox does not do this, so I end up posting with many spelling mistackes. How to make it check spelling? If it cannot, I uninstall and go back to Chrome.

Asked by smith_it2000 2 weeks ago

Last reply by zeroknight 2 weeks ago

can't open website

When I put the address "https://store.google.com/product/fitbit_charge_6?hl=en-US&source=sh/x/srp/wr/m1/1&kgs=9049baa04a7bf560" into Firefox and hit return, I ge… (read more)

When I put the address "https://store.google.com/product/fitbit_charge_6?hl=en-US&source=sh/x/srp/wr/m1/1&kgs=9049baa04a7bf560" into Firefox and hit return, I get no response. Literally nothing.

Asked by Rumboogy 2 weeks ago

Last reply by zeroknight 2 weeks ago

Firefox (linux) and Microsoft Web Apps - issues

I'm having really odd behavior using Firefox (linux) with Microsoft 365 web apps (outlook, word, excel, etc). Its happening various distros too. Is there a known issue at… (read more)

I'm having really odd behavior using Firefox (linux) with Microsoft 365 web apps (outlook, word, excel, etc). Its happening various distros too. Is there a known issue at this time with FF and 365 web apps?

   Excel - cell content deletion on moving through cells.
   Word - line content deletion on hitting carriage return.
   Mail/Cal - Webapp not displaying content on double clicking emails or calendar events.

Found a few sporadic similar reports from users on various forums, but no official note that it was a known bug. Assuming it isn't widespread - anyone here have any anecdotal reports of similar issues. Seems to only affect the linux distro versions of FF.

This renders the web app sites unusable with Firefox so I have had to use another browser for these apps. As these apps are ubiquitous with work and productivity, it's rendering Firefox as a second-choice browser unfortunately. No one really enjoys having to "pick the right browser" for work or play.

Is there any way to resolve these issues? Hoping someone has some insight.

Asked by Jadeia 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Fonts on websites getting replaced

I've been experiencing this issue for a while, i've tried different things (including turning on/off "Allow paghes to choose...") and none of them work. I've uninstalled … (read more)

I've been experiencing this issue for a while, i've tried different things (including turning on/off "Allow paghes to choose...") and none of them work. I've uninstalled all Adobe Fonts, which also didn't work. It's the same on all of my devices except my Phone where im logged in with my Firefox Account. It seems that the Font that is being used to replace the original is Helvetica Neue, if that helps at all. I don't remember ever changing any setting regarding fonts to that font so i'm clueless at this point as to where & when this could have been caused.

Is this an issue anyone else has faced or was able to solve?

Thanks for your help

I've included some pictures as reference to what is happening; Img 1 - minecraft.net - Poisonous Potato Update Img 2 - redbubble.com - Account Tiers & Fees

Asked by Elias 2 weeks ago

Last reply by zeroknight 2 weeks ago

Remove my content in firfox reader mode

I want my websites content to be remove in reader mode in firefox how i can acheive this. I am a developer and i am using one div in which i have content and images in t… (read more)

I want my websites content to be remove in reader mode in firefox how i can acheive this.

I am a developer and i am using one div in which i have content and images in that i dont want to fetch them in reader mode.

Asked by Shivam Gupta 2 weeks ago

Firefox unable to connect to web site

I have been going to the same website using Firefox for a year or two and now when I go there the home page for the site shows up for a few seconds then disappears leavin… (read more)

I have been going to the same website using Firefox for a year or two and now when I go there the home page for the site shows up for a few seconds then disappears leaving a white screen. Once when I was backspacing there was a notice saying it had been deleted from it's cache and to reload which I did but nothing happened. I have also been using CCleaner and I have been cleaning the MFT free space for Drive C I've been doing that for a month or so and I'm wondering if that caused the problem? I wouldn't think so if it was the problem it should have happened the first time I used it and it should happen on my other browsers and it hasn't. It's only 2 web sites that I know of that have this problem there may be others but I haven't found them yet. How do I get FF to reload the site in it's cache and keep it there if this is a problem with FF? If this is a problem with CCleaner and the free space scan I'd like to know that. Thanks for any help this is great.

Asked by q5dcjjrpc9 3 weeks ago

Last reply by zeroknight 2 weeks ago

website displays a Mozilla error

Greetings, I am Alvimutmex. A "not supported" notice shows up each time the Mozilla browser loads a webpage. After looking through the settings, I discovered that Mozilla… (read more)

Greetings, I am Alvimutmex. A "not supported" notice shows up each time the Mozilla browser loads a webpage. After looking through the settings, I discovered that Mozilla has to be updated. Could you please help me update Mozilla? For instance, when I attempt to open (https://strandsunlimited.us/), I get an error notice.

Asked by Alvim Utmex 2 weeks ago

Last reply by cor-el 2 weeks ago

Firefox freezing often, history lost, "efficiency mode" causes?

Firefox freezes - energy efficiency? Version 124.0.1 (64-bit) Windows 11, version 23H2 Firefox has been freezing up completely, all windows and does not unfreeze if I wa… (read more)

Firefox freezes - energy efficiency? Version 124.0.1 (64-bit) Windows 11, version 23H2

Firefox has been freezing up completely, all windows and does not unfreeze if I wait, if I click "wait for Firefox to respond" it will pop up again immediately, no matter how many times I click it.

I associate this problem with the new "efficiency mode" that shows two green leaves by some of my firefox processes. The pop-up by the icon says it's to "limit resources used by the process" which suggests the cause is limiting access to necessary resources.

I have found no way to disable this unwanted "feature" - although I am all for eliminating carbon emissions, I need the browser to work.

When this happens immediately after restarting Firefox, the "restore previous session" is gone, so I lose a ton of open work.

If I try ending processes one by one, focusing on the green leaves (not all have the green leaves icon), I invariably close the last window while many other processes are present, losing ability to restore history.

I have written Windows help with no response. (This seems suspicious, as a way to disable competitors.)

I do not see this happen in Chrome.

PLEASE: 1) Provide a way to restore history from previous session (e.g., all windows in last week? or recent instance?) 2) Solve this problem - is it the "energy mode" setting?

Jason

Asked by firefox2760 3 weeks ago

Last reply by zeroknight 3 weeks ago